Solving Problems
166
The phone starts beeping and “Battery
Low” flashes on the display
The battery is insufficiently charged. Replace the
battery and recharge it.
The audio quality of the call is poor
• Check the signal strength indicator on the display
(
); the number of bars indicates the signal
strength from strong (
) to weak ( ).
• Try moving the phone slightly or moving closer to
a window if you are in a building.
No number is dialled when you recall a
Phonebook entry
• Check that the number has been stored correctly,
by using the Phonebook Search feature.
• Re-store them, if necessary.
If the above guidelines do not help you to solve
the problem, take a note of:
• the model and serial numbers of your phone
• your warranty details
• a clear description of the problem
Then contact your local dealer or Samsung
after-sales service.
167
Access Codes
There are several access codes that are used by
your phone and its SIM card. These codes help you
protect the phone against unauthorised use.
Some access codes can be changed using the
Security
menu option (
Menu 4.4
). See page 111
for further details.
Phone Password
The Phone lock feature (see page 112) uses the
phone password to protect your phone against
unauthorised use.
The phone password is supplied with the phone and
is preset to “00000000” at the factory. To change
the password, use the
Change password
menu
option (
Menu 4.4.4
). See page 112.
PIN
The PIN (Personal Identification Number) protects
your SIM card against unauthorised use. It is
usually supplied with the SIM card. When the PIN
Check feature is enabled (see page 111), you must
enter the PIN each time you switch on the phone.
If you key in an incorrect PIN three times in
succession, key in the PUK and press the
Ok
soft
key to unlock the phone. Key in a new PIN and
press the
Ok
soft key. Key in the new PIN again and
press the
Ok
soft key.
