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Solving Problems
Before contacting the after-sales service, perform
the following simple checks. They may save you the
time and expense of an unnecessary service call.
When you switch your phone on, the
following messages may appear
Insert SIM Card
• Check that the SIM card is correctly installed.
Phone Locked Enter Password
• The automatic locking function has been enabled.
You must enter the phone’s password before you
can use the phone.
Enter PIN
• You are using your phone for the first time. You
must enter the Personal Identification Number
supplied with the SIM card.
• The PIN Check feature is enabled. Each time the
phone is switched on, the PIN must be entered.
To disable this feature, use the
PIN Check
menu
option (
Menu 4.5.1
).
Enter PUK
• The PIN code was entered incorrectly three times
in succession and the phone is now blocked.
Enter the PUK supplied by your network operator.
Summary of Contents for SGH-C110
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