Warranty Information 25
Section 6: Warranty Information
Your Verizon Wireless Network Extender for Business has been
designed to provide reliable, worry-free service. If for any reason
you have a problem with your equipment, please refer to the
manufacturer’s warranty in this section. For information
regarding the terms and conditions of service for your Network
Extender for Business, please visit
www.verizonwireless.com
or call
Verizon Wireless Customer Service at (800) 922-0204 or *611
from your Verizon Wireless mobile phone.
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")
warrants to the original purchaser (“Purchaser”) that SAMSUNG’s
Network Extender for Business and accessories (“Products”)
included in this package are free from defects in material and
workmanship under normal use and service for the period
commencing upon the date of purchase and continuing for the
following specified period of time after that date:
All components carry a one-year warranty.
What is Not Covered?
This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna,
or cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance,
installation, or adjustment; (f) installation, maintenance, and
service of Product, or (g) Product used or purchased outside the
United States or Canada.
What are SAMSUNG's Obligations?
During the applicable warranty
period, SAMSUNG will repair or replace, at SAMSUNG’s sole
option, without charge to Purchaser, any defective component
part of Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized service facility in
an adequate container for shipping, accompanied by Purchaser’s
sales receipt or comparable substitute proof of sale showing the
date of purchase, the serial number of Product and the sellers’
name and address. To obtain assistance on where to deliver the
Product, call Samsung Customer Care at 1-888-987-4357. Upon
receipt, SAMSUNG will promptly repair or replace the defective
Product.