Warranty 121
Warr
anty
Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long? SAMSUNG Electronics Canada Inc. ("SAMSUNG") warrants to the
original purchaser ("Purchaser") that SAMSUNG's phones and accessories ("Products") are free from
defects in material and workmanship under normal use and service for the period commencing upon the
date of purchase and continuing for the following specified period of time after that date:
Phone 1
Year
Batteries 1
Year
Leather Case/Pouch/Holster
90 Days
Game Pad
90 Days
Other Phone Accessories
1 Year
What is Not Covered? This Limited Warranty is conditioned upon proper use of Product by Purchaser. This
Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect,
unusual physical, electrical or electromechanical stress, or modification of any part of Product, including
antenna, or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any
plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d)
malfunctions resulting from the use of Product in conjunction with accessories, products, or ancillary/
peripheral equipment not furnished or approved by SAMSUNG; (e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Product; or (g)
Product used or purchased outside Canada. This Limited Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if:
(i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the
battery; (I) any of the seals on the battery are broken or show evidence of tampering; or (IA) the battery has
been used in equipment other than the SAMSUNG phone for which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to Purchaser, any defective component part of Product.
To obtain service under this Limited Warranty, Purchaser must return Product to an authorized phone service
facility in an adequate container for shipping, accompanied by Purchaser's sales receipt or comparable
substitute proof of sale showing the date of purchase, the serial number of Product and the sellers' name and
address. To obtain assistance on where to deliver the Product, call Samsung Customer Care at 1-800-
Samsung. Upon receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may,
at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or components when repairing any
Product or replace Product with a rebuilt, reconditioned or new Product. Repaired/replaced leather cases,
pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Product
will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product
or for 90 days, whichever is longer. All replaced parts, components, boards and equipment shall become the
property of SAMSUNG. If SAMSUNG determines that any Product is not covered by this Limited Warranty,
Purchaser must pay all parts, shipping, and labor charges for the repair or return of such Product.
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