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Troubleshooting
81
A connection is not established when you
connect the phone to a PC
Ensure that the PC data cable you are using is compatible
•
with your phone.
Ensure that you have the proper drivers installed and
•
updated on your PC.
Error messages appear when opening music
files
Some music files may not play on your Samsung mobile
phone for a variety of reasons. If you receive error
messages when opening music files on your phone, try the
following:
Free some memory by transferring files to a PC or
•
deleting files from your phone.
Ensure that the music file is not Digital Rights
•
Management (DRM)-protected. If the file is DRM-
protected, ensure that you have the appropriate license
or key to play the file.
Ensure that your phone supports the file type.
•
Summary of Contents for SCH-M369
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