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Chapter 21 - Troubleshooting, Safety, and Warranty
170
Troubleshooting
Before contacting Customer Service, try the following:
•
Make sure that the battery is properly attached to your
phone.
•
Make sure that the battery is fully charged.
•
Make sure that there is no visible physical damage to your
phone or battery.
•
Make sure that the cradle/charger is plugged in to a working
receptacle.
•
Perform a soft or hard reset using the stylus or a paper clip
to press the reset button located on the back lower right
corner of your phone. For more information on resetting
your handheld, see “Resetting Your Handheld” on page 170.
•
If you are using Windows 2000 or XP, make sure you have
the proper user rights. You must have Standard User rights
to install the i700 software.
Resetting Your Handheld
Under normal circumstances, you will not have to use
the reset button. On rare occasions, however your
handheld may no longer respond to buttons or the
screen. In this case, you need to perform a reset to get
your handheld running again.
Performing a Soft Reset
A soft reset interrupts the processing on your handheld.
All records and entries stored in your handheld
computer are retained with a soft reset. After a soft
reset, the main phone screen is displayed.
Summary of Contents for SCH-i700 Series
Page 4: ...4 ...
Page 12: ...12 ...
Page 16: ...Chapter 1 Getting Started 16 ...
Page 18: ...Chapter 2 Understanding your Phone 18 Front View of the I700 ...
Page 28: ...Chapter 2 Understanding your Phone 28 ...
Page 50: ...Chapter 4 Windows Applications and Text Entry 50 ...
Page 62: ...Chapter 6 Security Settings 62 ...
Page 81: ...Chapter 9 Call Logs The following topics are discussed in this Chapter Call Logs ...
Page 88: ...Chapter 10 Call Features 88 ...
Page 96: ...Chapter 11 Contacts 96 ...
Page 110: ...Chapter 12 Calendar 110 ...
Page 116: ...Chapter 13 Notes 116 ...
Page 122: ...Chapter 14 ActiveSync 122 ...
Page 130: ...Chapter 15 Microsoft Pocket Applications 130 ...
Page 140: ...Chapter 16 Other Applications 140 ...
Page 148: ...Chapter 18 Internet Explorer 148 ...
Page 164: ...Chapter 19 Camera 164 ...
Page 188: ...Chapter 21 Troubleshooting Safety and Warranty 188 ...
Page 194: ...194 V Voice Volume 52 Voicemail 66 Voicemail Setting Up 15 Volume Levels 52 W Warranty 181 ...