W E L C O M E
WELCOME AND THANK YOU FOR CHOOSING VERIZON WIRELESS
You’re now connected to one of the nation’s largest wireless networks, covering more
cities, towns, and places than anyone else. This guide will help you understand your
Smartphone and all the things you can do with it.
For more details, please refer to the User Guide. If you ever have any questions and
would like to access an online Q&A, please visit us online at verizonwireless.com and
check out How to Use Your Phone.
Be sure to try the enclosed SD card and CDs to see all the great things your new
device and service can do. You’ll also get a glimpse of all that Verizon Wireless has to
offer.
WITH VERIZON WIRELESS, YOU WILL ENJOY THE BENEFITS OF OUR WORRY-
FREE GUARANTEE
SM
1. You’ll enjoy the largest, most advanced, nationwide wireless network.
2. You have the option to change to any qualifying price plan or airtime promotion at
any time. Note: You won’t pay any additional fees to change plans. Some price plans
require specific equipment. You become eligible to take advantage of equipment
upgrades at promotional pricing during the last two months of your contract period.
If you’re not upgrading equipment within the final two months of your contract, you
may have to pay full retail price. Promotional offers will require an extension of your
customer agreement.
3. If you ever have a problem, it becomes our problem the first time you call. No
runarounds, no hassles. If your issue can’t be resolved during the course of your first
call, we’ll take the responsibility of getting back to you with an answer.
4. With our New Every Two
SM
program, sign up for and maintain two years of service
on a select digital plan of $35 or higher to qualify for a phone (up to $100 value), or
receive $100 toward the purchase of a more expensive phone with a two-year renew-
al (see New Every Two
SM
brochure for details).
5. Your satisfaction is guaranteed on any equipment you purchase from us. We pro-
vide a 15-day satisfaction guarantee on any product you buy from Verizon Wireless.
You pay only for the service you’ve used.
Note: Certain conditions and restrictions apply. See store for details. Annual
Customer Agreement required. Network claim based on industry reports
of carrier-operated covered population, and over 32 million customers.
See the Worry-Free Guarantee brochure and our Return/Exchange Policy
for details.
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