Samsung S55BG97 Series User Manual Download Page 1 | Manualshive

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The color and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

User Manual

S55BG97*

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Summary of Contents for S55BG97 Series

Page 1: ...performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners User Manual S55BG97 ...

Page 2: ...list supports FreeSync Before Using the Product Safety Precautions 3 Electricity and Safety 4 Installation 5 Operation Cleaning Correct posture to use the product Preparations Installation 9 Attaching the Stand 10 Precautions for moving the product 11 Checking the space around the product 11 Adjusting the Product Tilt and Height 13 Rotating the Product 15 Attaching the BRACKETWALL Control Panel Co...

Page 3: ... this product has included important literature concerning operation and maintenance DC voltage Rated voltage marked with this symbol is DC voltage Class II product This symbol indicates that a safety connection to electrical earth ground is not required If this symbol is not present on a product with a mains lead the product MUST have a reliable connection to protective earth ground Caution Consu...

Page 4: ...TTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES Keep the plastic packaging out of the reach of children Children may suffocate Do not install the product on an unstable orvibrating surface insecure shelf sloped surface etc The product may fall and become damaged and or cause an injury Using the product in an area with excess vibration may damage the product or cause a fire ...

Page 5: ...e assembling the product place the product down on a flat and stable surface so that the screen is facing downwards The product is curved Placing pressure on the product when on a flat surface may damage the product When the product is on the ground facing up or down do not put pressure on it Operation Warning There is a high voltage inside the product Never disassemble repair or modify the produc...

Page 6: ... etc into the product via the vent or input output ports etc Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact Samsung Customer Service Center Do not place objects containing liquid vases pots bottles etc or metallic objects on top of the product Be sure to power off the product and disconnect the power cord ...

Page 7: ... glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Service fee will be charged Do not press the product screen with hands or other objects There is a risk of damaging the screen Exercise care when cleaning as the panel and exterior of advanced LCDs...

Page 8: ...e angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right angle Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor and your arms lower than your heart Do the Eye excercises or blink frequently then eye fatigue will be...

Page 9: ... the arrow as shown in the figure Turn the stand neck 90 degrees Tightly fasten the connecting screw at the center of the stand neck Turn the stand neck 180 degrees in the opposite direction 5 6 7 8 Tightly fasten the connecting screw at the center of the stand neck Put the stand base onto the stand neck as the direction shown in the figure Check that the stand neck is firmly connected Tightly fas...

Page 10: ...more than one person Do not press down on the product There is a risk of damaging the product Do not put the product on the floorwith the cushion removed Do not install the product on an unstable or vibrating surface insecure shelf sloped surface etc When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the productis not protruding Do not pull or hang ont...

Page 11: ...f parts may differ from what is shown Specifications are subject to change without notice to improve quality 10 2 0 10 2 0 0 270 0 mm 5 0mm 0 30 0 mm 5 0 mm 13 2 0 10 2 0 The product tilt and height can be adjusted The stand may slightly move at the stopped position while adjusting the height This occurs as the pneumatic pressure is adjusted and is not a failure This issue can be reduced by moving...

Page 12: ...e screen Your hand may get hurt Do not put an object around the lower part of the product The product or object may get damaged when adjusting the product height After adjusting the product tilt and height if the screen is not level take the following actions Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level Be careful not to directly hold the LCD displa...

Page 13: ...ng the Product The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 90 2 0 90 2 0 You can rotate your product as shown below 2 1 4 5 3 ...

Page 14: ...otating the product If the stand is not fully extended the product may not be rotated due to the lock If you rotate the product by force the lock may become damaged When rotating the product be careful not to damage the product by hitting the object or stand ...

Page 15: ...f and remove the power cable from the power socket 1 2 3 Attach the BRACKETWALL here BRACKETWALL Align with on the monitor and tightly fasten the screws on 1 C 2 3 4 5 Bracket Wall Sub Remove the screws attached on and then use the removed screws to tighten and Align with on the monitor and tightly fasten the screws on ...

Page 16: ...g a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall mount kit that can be installed 15 cm or farther away from the wall Be sure to use a wall mount kit that complies with the standards To install the monitor using a wall mount disconnect the stand base from the monitor Model name VESA...

Page 17: ...e product with the Power button at the rear of the product and then use the Control menu The Control menu appears when the Power button is pressed while the product is On Rear Rear Off On Control menu Home Settings Return Source Power Off ...

Page 18: ...res using microphone are not available The position and shape of the microphone switch may differ depending on the model During analysis using data from the microphone the data is not saved Power indicator The LED turns on when the product is turned off The LED blinks when the product enters the standby mode When 60 seconds elapses with no signal the product enters the standby mode In standby mode...

Page 19: ...improve quality Refer to the actual product ONE CONNECT Port Description Connect to an audio output device such as headphones or earphones Connects to a USB camera This port does not support media content playback To play media content use the USB port on the One Connect box Use the provided One Invisible Connection to connect the product and One Connect For more information about connection to an...

Page 20: ...ected Port Description Connects to a USB device The USB ports on the product accept a maximum constant current of 0 5A If the maximum value is exceeded USB ports may not work Connects to a USB device or USB external hard drive The USB ports on the product accept a maximum constant current of 1 0A If the maximum value is exceeded USB ports may not work ...

Page 21: ...g the Product to a PC as a USB HUB Dedicated to service technicians Connects to a audio device using the optical digital cable Use Cat7 STP Type cable for the connection 10 100 Mbps Shielded Twist Pair Connects to a source device using a HDMI cable or HDMI DVI cable Use the provided One Invisible Connection to connect the product and One Connect ...

Page 22: ...r products are matched with all USB devices For an external mass storage HDD requiring external power supply be sure to connect it to an external power source USB devices requiring high current may not be supported can support a maximum current of 900mA The battery can be charged in the power saving mode but it cannot be charged when the product is powered off Charging your USB device is not possi...

Page 23: ...tate the monitor clockwise to switch it to landscape mode 1 3 1 4 Connect the cables to the corresponding ports Insert the cable holder into the hole to fix the cables 1 5 1 6 Push the cables into the grooves to tidy them up Pass the cables through the cable guides to tidy them up 1 7 1 8 Connect the cables to One Connect Close the rear cover to finish the process ...

Page 24: ...duct When you turn on the product for the first time the Samsung Smart Remote pairs to the product automatically If the Samsung Smart Remote does not pair to the product automatically point it at the front of the product and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differwith the model or geographical ...

Page 25: ... 25 About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote Rear Solar Cell MIC LED ...

Page 26: ...y geographical region This function may not be supported depending on the model or geographical area Settings Number Color button Each time you press this button Settings menu virtual numeric pad Option pad with Color buttons are displayed alternately Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the...

Page 27: ...bility Shortcuts appears This feature may work differently depending on the supported apps Channel Move the button up or down to change the channel When pressed for1 second or more the Channel List screen appears Launch app button Launch the app indicated by the button App availability may vary by country This function may not be supported depending on the model or geographical area In standby mod...

Page 28: ...l pairs to the product automatically If a connection is not established automatically direct the Ark Dial at the front of the Product and press Return and Ark Dial Menu together for more than 3 seconds The images buttons and functions of the Ark Dial may differwith the model or geographical area For more information about the Ark Dial refer to About the Ark Dial ...

Page 29: ...Dial Learn about the buttons on the Ark Dial Use the Ark Dial to freely change the screen settings or switch the mode without having to hold the remote control Use the Ark Dial to access the Ark Dial Menu LED Solar Cell ...

Page 30: ...eel to move the focus or to adjust the screen size or position The functionality may differ depending on the apps supported by the Product The focus moves when the sensor detects turning of the wheel and the movement may not be simultaneous with the wheel turning sound Directional button up down left right Use the directional keys to move the focus or adjust the screen position For more informatio...

Page 31: ...ul features of the Ark Dial Items Description Quick Settings Quick Settings can be used to quickly configure frequently used features Flex Move Screen Enlarge or reduce the screen size Home Press to return to the Home Screen Multi View You can simultaneously view multiple screens that are split Game Bar Control the Game Settings and Game Enhancer Settings easily by using the Game Bar ...

Page 32: ...HDMI 3840 x 2160p 16 9 Standard Custom HDMI 2560 x 1080p 21 9 Wide Screen in Game Mode HDMI 3840 x 1600p 60 Hz 21 9 Wide Screen in Game Mode HDMI 3840 x 1080p 32 9 Wide Screen in Game Mode USB 720p 16 9 Standard Custom 4 3 Screen Size USB 1080i p 60 Hz 16 9 Standard Custom 4 3 Screen Size USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz 16 9 Standard Custom The input ports for...

Page 33: ... native resolution is 3840 x 2160 at 120 Hz with the Game Mode set to Off and Input Signal Plus is On The native resolution is 3840 x 2160 at 30 Hz with the Game Mode set to Off and Input Signal Plus is Off VESA DMT Resolution Dots x lines Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical HDMI IN 640 x 480 31 469 59 940 25 175 O 640 x 480 37 500 75 000...

Page 34: ...rtical frequency Hz Clock frequency MHz Polarity horizontal vertical HDMI IN 2560 x 1440 88 787 59 951 241 500 O 1920 x 1080 192 788 164 917 401 000 O 2560 x 1440 182 996 119 998 497 750 O 2560 x 1440 257 169 164 958 699 500 O 3840 x 2160 385 750 164 991 1543 000 O ...

Page 35: ...uency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical HDMI IN 720 x 480 31 469 59 940 27 000 O 1280 x 720 45 000 60 000 74 250 O 1920 x 1080 67 500 60 000 148 500 O 1920 x 1080 135 000 120 000 297 000 O 3840 x 2160 67 500 30 000 297 000 O 3840 x 2160 135 000 60 000 594 000 O 3840 x 2160 270 000 120 000 1188 000 O ...

Page 36: ... support Play Ready 3 0 Digital Rights Management for protected HDR content Use graphic cards listed below for QUANTUM HDR 2000 NVIDIA GeForce 1000 series or higher AMD Radeon RX 400 series or higher Intel UHD Graphics 600 series or higher Graphic cards that support hardware accelerated 10 bit video decoding for HDR video codecs are recommended ...

Page 37: ...115 488 397 155 Khz Vertical Frequency 48 165 Hz Resolution Optimum Resolution 3840 x 2160 165 Hz Maximum Resolution Power Supply AC100 240V 50 60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries Signal connectors HDMI USB Environmental conditions Operating Temperature 32 F 104 F 0 C 40 C Humidity 10 80 non condensing Storage Temperature 4 F 1...

Page 38: ... place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1 pixel per million 1ppm may be brighter or darker on the LCD panel This does not affect product performance The specifications are subject to change without notice to improve quality For detailed device specifications visit the S...

Page 39: ...s Internet Antenna Wired Signal etc If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time If a product is reinstalled to move to a different spot or to move to a different house If the customer requests instructions on how to use another company s product If customer requests instructions on how to use the network or another com...

Page 40: ...r of Samsung Electronics Co Ltd Remodeling or repairing the product by customer Using it with incorrect voltage or non authorized electrical connections Not following the cautions in User Manual Others If product fails by natural disaster lightning fire earthquake flood damage etc If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If cust...

Page 41: ...emium pro function is disabled If you use the FreeSync function while playing a game the following symptoms may occur The screen may flicker depending on the type of graphics card the game option settings or the video being played Try the following actions decrease the game setting values change the current Game Mode to Off or visit the AMD website to check your graphics driver s version and updat...

Page 42: ...e FreeSync feature visit the official AMD website When applying the FreeSync function via the HDMI cable it may fail to work due to the bandwidth limitation of certain AMD graphics card Radeon RX Vega series Radeon RX 500 series Radeon RX 400 series Radeon R9 R7 300 series excluding R9 370 X R7 370 X R7 265 AMD Radeon 5500 Series AMD Radeon 5700 Series Radeon Pro Duo 2016 edition Radeon R9 Nano se...

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