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Samsung S22D390H User Manual Download Page 75

75

Troubleshooting Guide

9

9 Troubleshooting Guide

9.2

Q & A

Question

Answer

How can I change the 
frequency?

Set the frequency on your graphics card.

Windows XP: Go to 

Control Panel

 

 

Appearance and 

Themes

 

 

Display

 

 

Settings

 

 

Advanced

 

 

Monitor

, 

and adjust 

Refresh rate

 under 

Monitor settings

.

Windows ME/2000: Go to 

Control Panel

 

 

Display

 

 

Settings

 

 

Advanced

 

 

Monitor

, and adjust 

Refresh rate

 

under 

Monitor settings

.

Windows Vista: Go to 

Control Panel

 

 

Appearance and 

Personalization

 

 

Personalization

 

 

Display Settings

 

 

Advanced Settings

 

 

Monitor

, and adjust 

Refresh rate

 

under 

Monitor settings

.

Windows 7: Go to 

Control Panel

 

 

Appearance and 

Personalization

 

 

Display

 

 

Screen Resolution

 

 

Advanced settings

 

 

Monitor

, and adjust 

Refresh rate

 under 

Monitor settings

.

Windows 8: Go to 

Settings

 

 

Control Panel

 

 

Appearance 

and Personalization

 

 

Display

 

 

Screen Resolution

 

 

Advanced settings

 

 

Monitor

, and adjust 

Refresh rate

 under 

Monitor settings

.

Summary of Contents for S22D390H

Page 1: ...H S22D393H S24D390HL S24D393HL S27D390H S27D393H The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00383A 07 ...

Page 2: ...ect posture to use the product PREPARATIONS 19 Checking the Contents 19 Checking the Components 20 Parts 20 Frontal Buttons 23 Reverse Side 24 Installation 24 Attaching the Stand 25 Removing the Stand 26 Adjusting the Product Tilt 27 Anti theft Lock CONNECTING AND USING A SOURCE DEVICE 28 Before Connecting 28 Pre connection Checkpoints 28 Connecting and Using a PC 28 Connecting to a PC 30 Connecti...

Page 3: ... Bright 40 SAMSUNG MAGIC Angle S22D390H S22D393H 40 Configuring SAMSUNG MAGIC Angle 42 SAMSUNG MAGIC Upscale 42 Configuring SAMSUNG MAGIC Upscale 43 Image Size 43 Changing the Image Size 45 HDMI Black Level 45 Configuring the HDMI Black Level Settings 46 Response Time S24D390HL S24D393HL S27D390H S27D393H 46 Configuring the Response Time 47 H Position V Position 47 Configuring H Position V Positio...

Page 4: ...DINATING OSD 56 Language 56 Configuring Language 57 Menu H Position Menu V Position 57 Configuring Menu H Position Menu V Position 58 Display Time 58 Configuring Display Time 59 Transparency 59 Changing Transparency SETUP AND RESET 60 Reset All 60 Initializing Settings Reset All 61 Eco Saving 61 Configuring Eco Saving 62 Off Timer 62 Configuring Off Timer 63 Configuring Turn Off After 64 PC AV Mod...

Page 5: ...ALLING THE SOFTWARE 70 Easy Setting Box 70 Installing the Software 71 Removing the Software TROUBLESHOOTING GUIDE 72 Requirements Before Contacting Samsung Customer Service Center 72 Testing the Product 72 Checking the Resolution and Frequency 72 Check the following 75 Q A SPECIFICATIONS 77 General 79 PowerSaver 80 Standard Signal Mode Table APPENDIX 82 Contact SAMSUNG WORLD WIDE 91 Responsibility...

Page 6: ...Table Of Contents Table Of Contents 6 93 Correct Disposal 93 Correct Disposal of This Product Waste Electrical Electronic Equipment 94 Terminology INDEX ...

Page 7: ...d DDC are registered trademarks of the Video Electronics Standards Association Icons used in this manual An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair centre and there is no defect in the product i e where you have failed to read thi...

Page 8: ...e by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor screen using a clean soft and dry cloth Do not apply a cleaning agent that contains alcohol solvent or surfactant to the monitor Do not spray water or detergent directly on the product 4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the monitor 5 Conne...

Page 9: ...wn below or greater when installing the product The exterior may differ depending on the product Precautions for storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Be sure to contact Samsung Customer Service Center page 82 if the inside of the monitor needs cleaning A service fee will be charged 10 cm 3 93inches 10 cm 3 93 inches 10 c...

Page 10: ...at high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product This symbol alerts you that important literature concerning operation and maintenance has been included with this product Warning A serious or fatal injury may result if instructions are not followed Caution Personal injury or damage to properties may result if instructions are not ...

Page 11: ...s Otherwise an electric shock may result Insert the power plug all the way in so it is not loose An unstable connection may cause a fire Ensure you connect the power plug to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do not bend or pull the power cable with force Do not weigh the power cable down with a heavy object A damaged power cable may cause ...

Page 12: ...e to completely cut the power to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cable from the power socket An electric shock or fire may result DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES Otherwise a fire may result Avoid installing the produc...

Page 13: ...espan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil may damage or distort the product Keep the product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Take care not to drop the product when moving it Otherwise product fai...

Page 14: ...Contact Samsung Customer Service Center page 82 for repair To move the product first disconnect all the cables from it including the power cable Otherwise the power cable may be damaged and a fire or electric shock may result If the product generates a strange noise a burning smell or smoke remove the power cable immediately and contact Samsung Customer Service Center page 82 An electric shock or ...

Page 15: ...y result Do not use or keep combustible spray or an inflammable substance near the product An explosion or fire may result Ensure the vents are not blocked by tablecloths or curtains Otherwise a fire may result from an increased internal temperature Do not insert a metallic object a chopstick coin hair pin etc or inflammable object paper match etc into the vent or ports of the product If water or ...

Page 16: ...sight may deteriorate Do not put DC power adapters together Otherwise a fire may result Remove the plastic bag from the DC power adapter before you use it Otherwise a fire may result Do not let water enter the DC power device or get the device wet An electric shock or fire may result Avoid using the product outdoors where it can be exposed to rain or snow Be careful not to get the DC power adapter...

Page 17: ...e fatigue will be relieved Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store the small accessories used with the product out of reach of children Exercise caution when adjusting the product angle or stand height Otherwise children s fingers or hands may become stuck and injured Tilting the product excessively may cause it to fall...

Page 18: ... look slightly downward at the screen Keep your eyes directly in front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right angle Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor and your...

Page 19: ...shown Components Components may vary depending on the country Quick Setup Guide Warranty card Not available in some locations User manual optional HDMI cable optional HDMI DVI cable optional D SUB cable optional DC power adapter Integrated optional DC power adapter Detachable optional Power cable Only provided with the detachable DC power adapter Stand base optional Stand base optional Stand neck ...

Page 20: ...rol lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable To lock the OSD control press and hold the button for 10 seconds Disable To unlock the OSD control press and hold the button for more than 10 seconds If the OSD control is locked Brightness and Contrast can be adjusted Game Mode is available INFORMATION can be viewed Function Key Guide M...

Page 21: ...ton to control the brightness and contrast of the screen HDMI Use this button to control the volume of the set Confirm a menu selection Pressing the button when the OSD menu is not displayed will change the input source Analog HDMI If you power on the product or change the input source by pressing the button a message that shows the changed input source will appear at the top left corner of the sc...

Page 22: ...played before the onscreen menu opens The guide shows the function of the button pressed To access the onscreen menu when the guide is displayed press the corresponding button again Function Key Guide may vary depending on the function or product model Refer to the actual product The function buttons page shows if Game Mode is enabled Off On Icons Description ...

Page 23: ...to change without notice to improve quality Port Description Connects to the DC power adapter Connect to a source device using an HDMI cable Connect to a PC using the D SUB cable Connect to an audio output device such as headphones This function is only available in HDMI mode The sound could only be heard when using the HDMI to HDMI cable ...

Page 24: ...own in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Place a soft cloth over the table to protect the product and place the product onto the cloth so that the front of the product is facing downwards Hold the main body of the product with your hand as shown by the figure Push the assembled stand into the main body in th...

Page 25: ...loth so that the front of the product faces downwards While holding the stand neck with one hand pound the other fisted hand down onto the top of the stand base in the direction of the arrow to detach the stand base Turn the connecting screw at the bottom of the stand base to separate it Remove the stand neck from the stand base by pulling it in the direction of the arrow as shown in the figure ...

Page 26: ...roduct Tilt The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality You can adjust the tilt of your monitor Hold the lower part of the product and adjust the tilt carefully 1 2 20 2 ...

Page 27: ...hown Specifications are subject to change without notice to improve quality To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the Kensington Lock into the security slot on the back of the display 4 Lock the locking device An anti theft locking device can be pu...

Page 28: ...ect 2 2 Connecting and Using a PC 2 2 1 Connecting to a PC Select a connection method suitable for your PC Connecting parts may differ in different products The exterior may differ depending on the product Connection Using the D SUB Cable Analogue Type Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 1 Conn...

Page 29: ...Next turn on the power switch on the PC For details refer to 2 2 3 Connecting the Power 3 Press to change the input source to HDMI Connection Using an HDMI DVI Cable Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 1 Connect the HDMI DVI cable to the HDMI IN port on the back of the product and the DVI port ...

Page 30: ...t connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable 1 Connect an audio output device such as headphones to port on the product This function is only available in HDMI mode The sound could only be heard when using the HDMI to HDMI cable ...

Page 31: ... DC power adapter Connect the DC power adapter to the DC14V port on the back of the product and to the power outlet The input voltage is switched automatically Power connection using detachable DC power adapter Connect the power cable to the DC power adapter Then connect the DC power adapter to the DC14V port on the back of the product Next connect the power cable to the power outlet The input vol...

Page 32: ... product If the file provided is faulty visit the Samsung homepage http www samsung com and download the file 1 Insert the user manual CD provided with the product into the CD ROM drive 2 Click Windows Driver 3 Follow the instructions given on the screen to proceed with installation 4 Select your product model from the list of models 5 Go to Display Properties and check that the resolution and ref...

Page 33: ...ion on your PC to the optimum setting 1 Press to move to the language you want and press 2 To hide the information message press or If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and on again The optimum resolution can also be selected in Control Panel on your PC 5HWXUQ QJOLVK 7KH RSWLPDO UHVROXWLRQ IRU W...

Page 34: ...tton on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Brightness and press on the product The following screen will appear 4 Adjust the Brightness using the buttons 5 The selected option will be applied SAMSUNG MAGIC MENU PICTURE Brightness Contrast Sharpness Game Mode SAM...

Page 35: ...uide Next press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Contrast and press on the product The following screen will appear 4 Adjust the Contrast using the buttons 5 The selected option will be applied SAMSUNG MAGIC MENU 100 75 60 Off Custom Off Off AUTO Brightness Contrast Sharpness Game Mode SAMSUNG MAGICBright SAMSUNG MAGICA...

Page 36: ... Key guide Next press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Sharpness and press on the product The following screen will appear 4 Adjust the Sharpness using the buttons 5 The selected option will be applied SAMSUNG MAGIC SAMSUNG MAGIC MENU PICTURE 100 75 60 Off Custom Off Off AUTO Brightness Contrast Sharpness Game Mode SAMS...

Page 37: ...e Mode and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied When the monitor turns off enters power saving mode or changes input sources Game Mode turns Off even if it is set to On If you want to keep Game Mode enabled all the time select Always On MENU PICTURE 100 75 60 Off Custom Off Brightness Contrast S...

Page 38: ...product The following screen will appear Custom Customize the contrast and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment SAMSUNG MAGIC MENU SAMSUNG MAGIC 100 75 60 ...

Page 39: ...surroundings are dark This will save power and reduce eye fatigue Custom Select this mode when you want to adjust the image according to your preferences 4 Press to move to the option you want and press 5 The selected option will be applied PICTURE 100 75 60 Custom Off Off Wide Dynamic Standard Movie Custom AUTO Brightness Contrast Sharpness Game Mode SAMSUNG MAGICBright SAMSUNG MAGICAngle Upscale...

Page 40: ...reen 2 Press to move to PICTURE and press on the product 3 Press to move to Angle and press on the product The following screen will appear Off Select this option to view directly in front of the product Lean Back Mode 1 Select this option to view from a place slightly lower than the product Lean Back Mode 2 Select this option to view from a place lower than Lean Back Mode 1 Standing Mode Select t...

Page 41: ...oup View Select this option for more than one viewer to view from places and Custom Lean Back Mode 1 will be applied by default if Custom is selected 4 Press to move to the option you want and press 5 The selected option will be applied ...

Page 42: ...de Next press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Upscale and press on the product The following screen will appear Comparing with Mode1 Mode2 has a stronger effect 4 Press to move to the option you want and press 5 The selected option will be applied SAMSUNG MAGIC SAMSUNG MAGIC MENU SAMSUNG MAGIC PICTURE 100 75 60 Custom ...

Page 43: ...and press on the product The following screen will appear In PC mode Auto Display the picture according to the aspect ratio of the input source Wide Display the picture in full screen regardless of the aspect ratio of the input source MENU PICTURE 100 75 50 50 2200 0 AUTO Auto Wide Image Size HDMI Black Level H Position V Position Coarse Fine Choose the size and aspect ratio of the picture display...

Page 44: ... 480p 576p 720p or 1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI and PC AV Mode is set to AV 4 Press to move to the option you want and press 5 The selected option will be applied In AV mode PICTURE AUTO 100 75 50 50 2200 0 4 3 16 9 Screen Fit Image Size HDMI Black Level H Position V Po...

Page 45: ...e corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to HDMI Black Level and press on the product The following screen will appear Normal Select this mode when there is no contrast ratio degradation Low Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation 4 Press to move to the option you want ...

Page 46: ...iguring the Response Time 1 Press any button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Response Time and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU PICTURE AUTO HD...

Page 47: ...button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to H Position or V Position and press The following screen will appear MENU PICTURE Brightness Contrast Sharpness Game Mode SAMSUNG MAGICBright SAMSUNG MAGICAngle Upscale SAMSUNG MAGIC 100 75 60 Off Custom Off Off AUTO A...

Page 48: ...e SAMSUNG MAGIC 100 75 60 Off Custom Off Off AUTO Adjust the brightness level Values closer to 100 mean a brighter screen PICTURE AUTO Wide 50 50 2200 0 Image Size HDMI Black Level H Position V Position Coarse Fine Move the image displayed on the screen up or down PICTURE AUTO Faster 50 50 2200 0 HDMI Black Level Response Time H Position V Position Coarse Fine Move the image displayed on the scree...

Page 49: ...ext press to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Coarse and press on the product The following screen will appear 4 Adjust the Coarse using the buttons 5 The selected option will be applied MENU PICTURE AUTO Wide 50 50 2200 0 Image Size HDMI Black Level H Position V Position Coarse Fine Adjust the screen frequency PICTURE AUT...

Page 50: ...ess to display the corresponding menu screen 2 Press to move to PICTURE and press on the product 3 Press to move to Fine and press on the product The following screen will appear 4 Adjust the Fine using the buttons 5 The selected option will be applied MENU PICTURE AUTO Wide 50 50 2200 0 Image Size HDMI Black Level H Position V Position Coarse Fine Fine tune the screen to get a vivid picture PICTU...

Page 51: ... 100 A higher value will increase the intensity of the color 4 1 1 Configuring Red 1 Press any button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to COLOR and press on the product 3 Press to move to Red and press on the product The following screen will appear 4 Adjust the Red using the buttons 5 The selected option will ...

Page 52: ... display the Key guide Next press to display the corresponding menu screen 2 Press to move to COLOR and press on the product 3 Press to move to Green and press on the product The following screen will appear 4 Adjust the Green using the buttons 5 The selected option will be applied MENU COLOR Red Green Blue Color Tone Gamma 50 50 50 Normal Mode1 AUTO Adjust the green saturation level Values closer...

Page 53: ... display the Key guide Next press to display the corresponding menu screen 2 Press to move to COLOR and press on the product 3 Press to move to Blue and press on the product The following screen will appear 4 Adjust the Blue using the buttons 5 The selected option will be applied MENU COLOR Red Green Blue Color Tone Gamma 50 50 50 Normal Mode1 AUTO Adjust the blue saturation level Values closer to...

Page 54: ... Color Tone and press on the product The following screen will appear Cool 2 Set the color temperature to be cooler than Cool 1 Cool 1 Set the color temperature to be cooler than Normal mode Normal Display the standard color tone Warm 1 Set the color temperature to be warmer than Normal mode Warm 2 Set the color temperature to be warmer than Warm 1 Custom Customize the color tone When the external...

Page 55: ...odel Refer to the actual product 4 5 1 Configuring Gamma 1 Press any button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to COLOR and press on the product 3 Press to move to Gamma and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied...

Page 56: ...age 1 Press any button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to MENU SETTINGS and press on the product 3 Press to move to Language and press on the product The following screen will appear 4 Press to move to the language you want and press 5 The selected option will be applied MENU MENU SETTINGS AUTO Deutsch English...

Page 57: ...Press to move to MENU SETTINGS and press on the product 3 Press to move to Menu H Position or Menu V Position and press on the product The following screen will appear 4 Press to configure Menu H Position or Menu V Position 5 The selected option will be applied MENU MENU SETTINGS AUTO Language Menu H Position Menu V Position Display Time Transparency English 100 2 20 sec On Move the menu position ...

Page 58: ...product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to MENU SETTINGS and press on the product 3 Press to move to Display Time and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU MENU SETTINGS English 100 2 20 sec On Language Menu H Position Menu V Posit...

Page 59: ...orresponding menu screen 2 Press to move to MENU SETTINGS and press on the product 3 Press to move to Transparency and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU MENU SETTINGS English 100 2 20 sec On Language Menu H Position Menu V Position Display Time Transparency Off On AUTO Configure the tran...

Page 60: ...play the corresponding menu screen 2 Press to move to SETUP RESET and press on the product 3 Press to move to Reset All and press on the product The following screen will appear 4 Press to move to the option you want and press 5 The selected option will be applied MENU SETUP RESET AUTO Off Acceleration Auto Reset All Eco Saving Off Timer PC AV Mode Key Repeat Time Source Detection Return all the s...

Page 61: ...ponding menu screen 2 Press to move to SETUP RESET and press on the product 3 Press to move to Eco Saving and press on the product The following screen will appear 75 Change the monitor power consumption to 75 of the default level 50 Change the monitor power consumption to 50 of the default level Off Deactivate the Eco Saving function 4 Press to move to the option you want and press 5 The selected...

Page 62: ...duct 4 Press to move to Off Timer and press on the product The following screen will appear Off Deactivate the off timer so that the product does not power off automatically On Activate the off timer so that the product powers off automatically 5 Press to move to the option you want and press 6 The selected option will be applied MENU SETUP RESET Off Acceleration Auto AUTO Reset All Eco Saving Off...

Page 63: ...After 6 The selected option will be applied The off timer can be set within a range of 1 to 23 hours The product will automatically power off after the specified number of hours This option is only available when Off Timer is set to On For products for the market in some regions the Off Timer is set to automatically activate 4 hours after the product powers on This is done in accordance with power...

Page 64: ...ing PC AV Mode 1 Press any button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to SETUP RESET and press on the product 3 Press to move to PC AV Mode and press on the product 4 Press to move to HDMI and press on the product And press again The following screen will appear 5 Press to move to the option you want and press 6 T...

Page 65: ...product 3 Press to move to Key Repeat Time and press on the product The following screen will appear Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once when a button is pressed 4 Press to move to the option you want and press 5 The selected option will be applied MENU SETUP RESET AUTO Off Acceleration Auto Acceleration 1 sec 2 sec No Repeat Reset All ...

Page 66: ... to SETUP RESET and press on the product 3 Press to move to Source Detection and press on the product The following screen will appear Auto The input source is automatically recognized Manual Manually select an input source 4 Press to move to the option you want and press 5 The selected option will be applied MENU SETUP RESET AUTO Off Auto Auto Manual Reset All Eco Saving Off Timer PC AV Mode Key ...

Page 67: ...ion 7 1 1 Displaying INFORMATION 1 Press any button on the front of the product to display the Key guide Next press to display the corresponding menu screen 2 Press to move to INFORMATION The current input source frequency and resolution will appear The displayed menu items may vary depending on the model MENU INFORMATION Analog kHz Hz PP x Optimal Mode x Hz PICTURE COLOR MENU SETTINGS SETUP RESET...

Page 68: ...his menu is not available when Eco Saving is enabled Contrast This option is not available when Bright is in Cinema or Dynamic Contrast mode This menu is not available when Game Mode is enabled 1 Press any button on the front of the product when no menu screen is displayed to display the Key guide Next press The following screen will appear 2 Press the button to alternate between the Brightness an...

Page 69: ...on when the Key Guide is displayed 1 Press any button on the front of the product when no menu screen is displayed to display the Key guide Next press The following screen will appear 2 Adjust the Volume setting using the buttons This function is only available in HDMI mode The sound could only be heard when using the HDMI to HDMI cable 50 Volume ...

Page 70: ...tructions given on the screen to proceed with installation The software may not work properly if you do not restart the computer after the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation Easy Setting Box The Easy Setting Box ins...

Page 71: ...are 8 8 Installing the Software 8 1 2 Removing the Software Click Start select Settings Control Panel and then double click Add or Remove Programs Select Easy Setting Box from the program list and click the Add Delete button ...

Page 72: ...iagnosis test 1 Power off both the PC and product 2 Disconnect the cables from the product 3 Power on the product 4 If the message Check Signal Cable appears the product is working normally If the screen remains blank check the PC system video controller and cable 9 1 2 Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to 10 3 Standard Signal Mode Table t...

Page 73: ...ear The screen is blurry Adjust Coarse and Fine Remove any accessories video extension cable etc and try again Set the resolution and frequency to the recommended level Refer to 10 1 General The screen appears unstable and shaky Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referr...

Page 74: ...rformance The product is safe to use Issues Solutions There is no sound Check the connection of the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Issues Solutions A beeping sound is heard when my PC is booting If a beeping sound...

Page 75: ...or and adjust Refresh rate under Monitor settings Windows Vista Go to Control Panel Appearance and Personalization Personalization Display Settings Advanced Settings Monitor and adjust Refresh rate under Monitor settings Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings Windows 8 Go to Set...

Page 76: ...gs Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do I set power saving mode Windows XP Set power saving mode in Control Panel Appearance and Themes Display Screen Saver Settings or BIOS SETUP on the PC Windows ME 2000 Set power saving mode in Control Panel Display Screen Saver Settings or BIOS SETUP on the PC Windows Vista Set power saving mod...

Page 77: ...ight Without Stand 514 2 x 323 3 x 81 7 mm 20 2 x 12 7 x 3 2 Inches 547 8 x 332 5 x 80 1 mm 21 6 x 13 1 x 3 2 Inches 625 2 x 376 3 x 79 6 mm 24 6 x 14 8 x 3 1 Inches With Stand 514 2 x 401 4 x 184 9 mm 3 2 kg Square Stand Base 20 2 x 15 8 x 7 3 Inches 7 1 lbs Square Stand Base 514 2 x 389 4 x 209 0 mm 3 2 kg Round Stand Base 20 2 x 15 3 x 8 2 Inches 7 1 lbs Round Stand Base 547 8 x 409 2 x 209 8 m...

Page 78: ...ttings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately 1 pixel per million 1ppm may be brighter or darker on the LCD panel This does not affect product performance The above specifications are subject to change without notice to improve quality This device is a Class B digital apparatus USA only Dispose unwanted electronics through an approved recy...

Page 79: ...Max 0 45 W ENERGY STAR is a US registered mark of the United States Environmental Protection Agency Energy Star power is measured with the test method in the current Energy Star Standard To reduce the power consumption to 0 disconnect the power cord Be sure to disconnect the power cable when you will not be using the product for an extended period of time To reduce the power consumption to 0 watts...

Page 80: ...he PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual Synchronization Horizontal Frequency 30 81 kHz Vertical Frequency 56 75 Hz Resolution Optimum Resolution 1920 x 1080 60 Hz Maximum Resolution 1920 x 1080 60 Hz Resolution Horiz...

Page 81: ...of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 5...

Page 82: ...pport BOLIVIA 800 10 7260 http www samsung com cl support BRAZIL 0800 124 421 Demais cidades e regiões 4004 0000 Capitais e grandes centros http www samsung com br support CHILE 800 SAMSUNG 726 7864 http www samsung com cl support COLOMBIA Bogotá 600 12 72 Gratis desde cualquier parte del país 01 8000 112 112 ó desde su celular SAM 726 http www samsung com co support COSTA RICA 0 800 507 7267 00 8...

Page 83: ...com latin_en support English JAMAICA 1 800 234 7267 1 800 SAMSUNG 726 7864 http www samsung com latin_en support English MEXICO 01 800 SAMSUNG 726 7864 http www samsung com mx support NICARAGUA 001 800 5077267 http www samsung com latin support Spanish http www samsung com latin_en support English PANAMA 800 7267 800 0101 http www samsung com latin support Spanish http www samsung com latin_en sup...

Page 84: ... be support Dutch http www samsung com be_fr support French BOSNIA 055 233 999 http www samsung com support BULGARIA http www samsung com bg support CROATIA 072 726 786 http www samsung com hr support CYPRUS 8009 4000 only from landline toll free http www samsung com gr support CZECH 800 SAMSUNG 800 726786 http www samsung com cz support Samsung Electronics Czech and Slovak s r o V Parku 2343 24 1...

Page 85: ...SUNG 800 7267864 http www samsung com it support LATVIA 8000 7267 http www samsung com lv support LITHUANIA 8 800 77777 http www samsung com lt support LUXEMBURG 261 03 710 http www samsung com support MONTENEGRO 020 405 888 http www samsung com support NETHERLANDS 0900 SAMSUNG 0900 7267864 0 10 Min http www samsung com nl support NORWAY 815 56480 http www samsung com no support POLAND http www sa...

Page 86: ...t French UK 0330 SAMSUNG 7267864 http www samsung com uk support CIS ARMENIA 0 800 05 555 http www samsung com support AZERBAIJAN 0 88 555 55 55 http www samsung com support BELARUS 810 800 500 55 500 http www samsung com support GEORGIA 0 800 555 555 http www samsung com support KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 http www samsung com support KYRGYZSTAN 00 800 500 55 500 http ww...

Page 87: ...TRALIA 1300 362 603 http www samsung com au support INDONESIA 021 56997777 08001128888 http www samsung com id support JAPAN 0120 363 905 http www samsung com jp support MALAYSIA 1800 88 9999 603 77137477 Overseas contact http www samsung com my support MYANMAR 95 01 2399 888 http www samsung com support NEW ZEALAND 0800 726 786 http www samsung com nz support PHILIPPINES 1 800 10 7267864 PLDT 1 8...

Page 88: ...M 8000 4726 http www samsung com ae support English http www samsung com ae_ar support Arabic EGYPT 08000 7267864 16580 http www samsung com eg support IRAN 021 8255 CE http www samsung com iran support JORDAN 0800 22273 06 5777444 http www samsung com Levant support English KUWAIT 183 CALL 183 2255 http www samsung com ae support English http www samsung com ae_ar support Arabic MOROCCO 080 100 2...

Page 89: ...ng com ae_ar support Arabic AFRICA BOTSWANA 8007260000 http www samsung com support BURUNDI 200 http www samsung com support CAMEROON 7095 0077 http www samsung com africa_fr support COTE D IVOIRE 8000 0077 http www samsung com africa_fr support DRC 499999 http www samsung com support GHANA 0800 10077 0302 200077 http www samsung com africa_en support KENYA 0800 545 545 http www samsung com suppor...

Page 90: ...ung com africa_fr support SOUTH AFRICA 0860 SAMSUNG 726 7864 http www samsung com support SUDAN 1969 http www samsung com support TANZANIA 0800 755 755 0685 889 900 http www samsung com support UGANDA 0800 300 300 http www samsung com support ZAMBIA 0211 350370 http www samsung com support AFRICA ...

Page 91: ...ructions on how to use the network or another company s program If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by c...

Page 92: ...92 Appendix Appendix If customer requests a service in case the product has no defect service fee may be charged So please read User Manual first ...

Page 93: ... the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally saf...

Page 94: ... an image although the refreshing is invisible to the naked eye The number of screen refreshes is called scanning rate and is measured in Hz A scanning rate of 60Hz means that the screen refreshes 60 times per second The screen scanning rate depends on the performance of the graphics cards in your PC and monitor Horizontal Frequency Characters or images displayed on the monitor screen consist of n...

Page 95: ...n the screen and is suitable for performing multiple tasks at the same time E g A resolution of 1920 x 1080 consists of 1920 horizontal pixels horizontal resolution and 1080 vertical lines vertical resolution Plug Play The Plug Play feature allows the automatic exchange of information between a monitor and PC to produce an optimum display environment The monitor uses VESA DDC international standar...

Page 96: ...the product 18 D Display Time 58 E Easy Setting Box 70 Eco Saving 61 F Fine 50 G Game Mode 37 Gamma 55 General 77 Green 52 H HDMI Black Level 45 I Image Size 43 INFORMATION 67 Installation 24 K Key Repeat Time 65 L Language 56 O Off Timer 62 P Parts 20 PC AV Mode 64 PowerSaver 79 Q Q A 75 R Red 51 Requirements Before Contacting Samsung Customer Service Center 72 Reset All 60 Response Time 46 Respo...

Page 97: ...dex Index 97 S Safety Precautions 10 SAMSUNG MAGIC Angle 40 SAMSUNG MAGIC Bright 38 SAMSUNG MAGIC Upscale 42 Sharpness 36 Source Detection 66 Standard Signal Mode Table 80 T Terminology 94 Transparency 59 ...

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