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58
Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Possible causes
Solution
The freezer does
not operate.
The freezer
temperature is
warm.
• The power cord is not
plugged in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• The refrigerator is located
near a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
sides/rear.
• We recommend that the gap
between the refrigerator and
nearby walls (or cabinets) is
more than 50 mm.
• The refrigerator is
overloaded. Food is blocking
the refrigerator vents.
• Do not overload the
refrigerator. Do not allow
food to block ventilation.
The freezer is over-
cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
The interior wall
is hot.
• The refrigerator has heat-
proof piping in the interior
wall.
• To prevent condensation
from forming, the
refrigerator has heat-proof
piping in the front corners.
If the ambient temperature
rises, this equipment may
not work effectively. This is
not a system failure.
Tr
ouble
shoo
ting
Untitled-4 58
2021-11-08 12:13:38
