Samsung RFG293AABP User Manual Download Page 1

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Troubleshooting

Refrigerator

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RFG293HA

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Summary of Contents for RFG293AABP

Page 1: ... Troubleshooting Refrigerator user manual imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register RFG293HA English ...

Page 2: ...de shelf area and pantry provide enough space for larger items like a pizza box etc The wide freezer drawer also provides enough space for 2 3 turkeys Secure Auto Close The Secure Auto Close feature automatically closes a door that is slightly open Compact Ice Maker The ice maker can dispense cubed ice Digital Display and Temperature Control Slim Water Filtration System A slim water filter is plac...

Page 3: ...ciently This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or those who lack experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety Because the following instructions cover various models the characteristics of your refrigerato...

Page 4: ...ting to investigate or repair any part of the appliance Power leakages can cause severe electric shock Never use gas pipes telephone lines or other potential lightning attractors as an electrical ground Improper use of the grounding plug can result in a risk of electric shock If it is necessary to use an extension cord use only a 3 wire extension cord that has a 3 blade grounding plug and a 3 slot...

Page 5: ...explosions Do not store pharmaceuticals products scientific materials or temperature sensitive products in the refrigerator Products that require strict temperature controls must not be stored in the refrigerator Do not place or use an electrical appliance inside the refrigerator unless it is of a type recommended by the manufacturer Do not use mechanical devices or any other means to accelerate t...

Page 6: ...s before putting it into the refrigerator Fill the water tank ice tray and water cubes only with potable water CAUTION SIGNS for CLEANING Do not directly spray water on the inside or outside the refrigerator There is a risk of fire or electric shock Remove any foreign matter or dust from the power plug pins Do not use a wet or damp cloth when cleaning the plug Otherwise there is a risk of fire or ...

Page 7: ...usting the level 16 Making minor adjustments between doors 17 Adjusting the freezer drawer level 18 Installing a water line kit 19 Connecting the water supply line to the refrigerator 20 Completing the set up 21 Using the control panel display 26 Parts and features 27 Storing food in the fridge 27 Storing food in the freezer drawer 28 Using the Cool Select Pantry PLUS 29 Removing the refrigerator ...

Page 8: ...working When moving a refrigerator you need to pull and push it straight forwards or back Do not wiggle it from side to side Allow clearance to the right left back and top when installing This will help reduce power consumption and keep your energy bills lower Do not install the refrigerator where the temperature will go below 50ºF 10ºC Do not locate the refrigerator where it may become wet CAUTIO...

Page 9: ... If you need to remove the doors continue below Before removing the door drawer make sure you read following items WARNING Disconnect power to the refrigerator before removing the door or drawer Be careful not to drop damage or scratch the door drawer while removing them Be careful not to get injured while removing the door drawer Reattach the door drawer properly to avoid Moisture from air leakag...

Page 10: ... and right door hinges 7 7 5 6 Socket wrench 10 8 5 Remove the screw 8 attached to the lower left and right door hinges with a philips screwdriver Remove the 2 hex head bolts 9 attached to the lower left and right door hinges with an allen wrench 3 16 Remove the lower left and right door hinges 10 Allen wrench 3 4 3 2 Disconnect two connectors 3 on the both side doors and one connertor 4 on the le...

Page 11: ...rail system 3 2 Slightly pull the left support guard 2 to the left allowing the pizza pocket 1 just enough room to slip off the hook Then pull the pizza pocket 1 forward 3 Lift up the bottom of the support guard 2 and pull it inward to remove it 5 Remove 4 hex head bolts from both sides with a socket wrench 10mm CAUTION Do it again for right side Be careful not to break the parts 2 2 1 Setting Up ...

Page 12: ... of the door over the door hinge 1 Be careful not to miss the hinge cap because it can be easily taken off 1 Assemble the refrigerator doors 1 Reattach the lower left and right door hinges 1 With a Philips head screwdriver insert the screw 2 into the lower left and right door hinges and then tighten Insert the 2 hex head bolts 3 into the lower left and right door hinges and then tighten with an al...

Page 13: ...rew driver After door opened reinsert the cap top table 10 and close the doors REAttACHinG tHE REFRiGERAtoR DooRs 4 Connect the connector 7 on the left side door and two connectors 8 on the both side of doors When reattaching the top table make sure that the wires are not pressed or damaged by the hinge cover After assembling close the door and check to see whether the door has gaps between gasket...

Page 14: ...hex head bolts completely with a socket wrench 10mm Slot 4 Insert the lower basket 1 into the rail system 1 2 Attach the freezer door front onto the open slots on the sides Slot Remove 2 pieces of tape 4 attached to the side of the drawer bin Reattach the tape in the same position when moving the refrigerator to prevent scratching the drawer bin 4 2 3 14_ Setting Up Setting up your French Door Ref...

Page 15: ...evers must be touching the floor to avoid possible personal injury or property damage because of tipping If the right side is lower perform the same procedure but with the right control lever It is difficult to remove the cover leg front from the refrigerator so we do not recommend making small adjustments wIth the control lever Instead refer to the next page for the best way to make minor adjustm...

Page 16: ... gap 1 Pull out the freezer drawer 1 to expose the lower hinge 2 2 Insert the supplied allen wrench 3 16 3 into the shaft 4 of the lower hinge 3 Please adjust the height by turning the hex wrench 3 clockwise or counter clockwise When you turn the hex wrench counter clockwise the door will move up 2 3 4 3 1 7 8 3 6 5 MAKING MINOR ADJUSTMENTS BETWEEN DOORS Remember a leveled refrigerator is necessar...

Page 17: ...r After adjustment tighten the controller screw 3 and then the philips screws 3 Find the best level to align the door slope Freezer Drawer Adjustment part Example The slope is about 0 08inch 2mm as shown below Rotate the height adjuster to 2 0 to reduce the door slope 2 3 Slope Reference plane 1 ADJUSTING THE FREEZER DRAWER LEVEL Setting up your French Door Refrigerator Setting Up _17 ...

Page 18: ...pump to compensate for the low pressure Water line installation kits are available at extra cost from your dealer We recommend using a water line installation kit that contains copper tubing and compression nut 1 First shut off the main water supply Connecting to the water supply line Pipe clamp Cold water line Shut off valve 2 Locate the nearest cold water drinking line and install the pipe clamp...

Page 19: ... Tighten the compression nut onto the compression fitting Do not over tighten the compression nut 4 Turn the water on and check for any leakage If you see water drops or leakage in the connection areas turn off the main water supply Check the connections and tighten more if necessary 5 Let the ice maker make ice for 1 to 2 days Over that period of time throw out the first 1 or 2 buckets of ice the...

Page 20: ...tions in this manual 2 Once the refrigerator is plugged in make sure the interior light comes on when you open the doors 3 Set the Temperature control to the coldest temperature and wait for an hour The freezer will get slightly chilled and the motor will run smoothly Reset the refrigerator and freezer to the temperatures you want 4 After you plug the refrigerator in it will take a few hours to re...

Page 21: ... whether the Ice Off light is ON or OFF If the Ice Off light is ON press the Ice Off button 2 Allow your refrigerator to operate and cool down for 24 hours or 1 full day Waiting 24hours will allow your ice maker to cool properly 3 After 24 hours or one full day press the Ice Off button again If ice doesn t come out press the test button located on the right side of ice maker Do not press the test ...

Page 22: ... temperature of the Fridge decreases for about two and a half hours To turn off Power Cool before the 2 1 2 hours are up just press the button again to cancel the Power Cool mode If you select the Power Cool mode you may hear a little of noise because of the continuous operation of compressor Freezer Button Press the Freezer button 3 repeatedly until the desired temperature is shown in the display...

Page 23: ...gerator temperature return to their normal set temperatures the blinking stops If the blinking continues you may need to reset the Refrigerator Try unplugging the appliance waiting for around 10 minutes and then plugging the power cord back in E Saver Button Press the E Saver Button 6 for better energy efficiency If E Saver mode is ON the button will light up blue If condensation occurs on the doo...

Page 24: ...filter lasts can vary In some areas you may need to change the fileter every two months How to change the water filter 1 Turn the water filter 1 about 1 4 turn counter clockwise 2 Pull the water filter 1 from the case filter 2 To change the water filter more easily shut off the water supply valve Sometimes it is hard to disassemble the water filter because of impurities in the water can cause it t...

Page 25: ...about 3 seconds to reset the water filter The indicator color changes to blue from red 6 If you turned off the water supply turn it back on For a replacement water filter you can visit your local home improvement center or visit Samsung s authorized Parts distributor on line at www samsungparts com Be sure the replacement water filter has the SAMSUNG logo on the box and on the water filter Link ht...

Page 26: ...s found on the inside of the door If you close one door with a lot of force the other door may open When the door opens the interlock switch automatically turns off the auger motor in the ice maker for safety reasons When the interior or exterior LED lamp has gone out please contact your service agents Door Closer Dairy Compartment Door Bins Cool Select PantryPLUS Light Vertical Hinged Section Veg...

Page 27: ...PANTRY PLUS Designed to be crack resistant the shelves can be used to store all types of food and drinks Circular marks on the glass surface are a normal phenomenon and can usually be wiped clean with a damp cloth 3 TEMPERED GLASS SHELVES Use to preserve the freshness of your stored vegetables and fruits Use to preserve the freshness of your stored vegetables and fruits These drawers can control t...

Page 28: ...ntry The control buttons are located on the right side of the Pantry Press the Temp button repeatedly until the mode you want is lit Each time you press the Temp button you select a different mode in this order Fresh mode 38 F Chilled mode 34 F Deli mode 41 F Initially the Fresh mode is set The refrigerator will adjust the temperature in the Pantry to the temperature you selected automatically The...

Page 29: ...ht out To relocate Slide it in above the desired location and push down until it stops Dust removal method Remove the guard and wash in water Do not adjust a bin full of foods Remove the food first CAUTION Injury may occur if the door bins are not firmly assembled Do not allow children to play with bins Sharp corners of the bins may cause injury 3 Vegetable Fruit Drawers To remove Pull the drawer ...

Page 30: ...t the doors close all the way and are securely sealed When the refrigerator door is only partially open it will automatically close But the door will stay open when opened more than the auto close range and you must close it manually using tHe DooRs 4 Cool Select PantryPLUS To remove the pantry Pull the pantry out to full extension Tilt up the front side of the Pantry and pull straight out To relo...

Page 31: ...the support guards 2 and push down until they are locked into place 2 Ice Bucket To remove Open the drawer to full extension Then remove the ice bucket 1 by lifting it up See the illustration below To relocate Place the ice bucket into the drawer 2 3 Super Extended Drawer To remove Pull the drawer out to full extension Tilt up the rear of the drawer and lift straight out To relocate Place the draw...

Page 32: ...ed Yogurt 10 14 Days Not recommended Check date code Keep covered Frozen Yogurt n a 2 Months EGGS Eggs uncooked 3 4 Weeks Not recommended Check date code Store eggs in coldest part of refrigerator and in their original container Eggs cooked 1 Week Not recommended Store in covered container Leftover egg dishes 3 4 Days Not recommended Store in covered container FRESH FRUITS Apples I Month Not recom...

Page 33: ... Days 1 2 Months Steak 2 4 Days 6 9 Months Poultry 1 day 12 Months Lunch meat 3 5 Days 1 month Cooked Meat 2 3 Days 2 3 Months Check date code for use Store in coldest part of refrigerator in original packaging Place package in moisture and vapor proof container for freezing Poultry 2 3 Days 4 5 months Ham 1 2 Weeks 1 2 Months Sources American Meat Institute Foundation 1994 Yellow pages answers to...

Page 34: ...r once or twice a year CAUTION Do not use benzene thinner or bleach for cleaning They may damage the surface of the appliance and may cause a fire Cleaning the rear side of the refrigerator To keep cords and exposed parts free of dust and dirt accumulation vacuum the rear side of the appliance once or twice a year CAUTION Do not remove the back cover 1 It may cause an electric shock Cleaning the R...

Page 35: ...e freezer temperature too warm Try setting the freezer temperature lower You can hear water bubbling in the refrigerator This is normal The bubbling comes from refrigerant circulating through the refrigerator There is a bad smell in the refrigerator Check for spoiled food Foods with strong odors for example fish should be tightly covered Clean out your freezer periodically and throw away any spoil...

Page 36: ...cessary to remove repair and return the product If in home service is unavailable Samsung may elect at our option to provide for transportation of our choice to and from a Samsung authorized service center Otherwise transportation to and from the Samsung authorized service center is the responsibility of the purchaser This limited warranty covers manufacturing defects in materials and workmanship ...

Page 37: ...ITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above li...

Page 38: ...0 SAMSUNG 800 726 7864 www samsung com Samsung Electronics America Inc 400 Valley Road Suite 201 Mt Arlington NJ 07956 CANADA 800 SAMSUNG 800 726 7864 www samsung com ca Samsung Electronics Canada Inc Customer Service 55 Standish Court Mississauga Ontario L5R 4B2 Canada ...

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