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Troubleshooting
Before calling for service, review the symptoms and recommended solutions below. If
none of the suggested solutions resolve your problem, please visit our website at www.
samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that
you will be charged for any service visits in which no defects were found.
General
Temperature
Symptom
Possible causes
Solution
Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.
• Power cord is not plugged
in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• Refrigerator is located near
a heat source or direct
sunlight.
• Keep the refrigerator away
from direct sunlight or a
heat source.
• Not enough clearance
between refrigerator and
nearby walls or cabinets.
• Make sure there is a gap of
at least 2.5 inches (5 cm)
between the refrigerator
back and sides and any
nearby walls or cabinets.
• Energy Saver mode is
activated.
• Deactivate Energy Saver
mode.
• The refrigerator is
overloaded. Food is
blocking the refrigerator
vents.
• Do not overload the
refrigerator. Do not allow
food to block vents.
Fridge/freezer is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Troubleshooting
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2019-03-07 11:17:09
Summary of Contents for RF28 Series
Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 1 1 2019 03 07 11 16 50 ...
Page 94: ...Memo Untitled 1 94 2019 03 07 11 17 11 ...
Page 95: ...Memo Untitled 1 95 2019 03 07 11 17 11 ...
Page 189: ...Notas Untitled 2 93 2019 03 07 11 44 57 ...
Page 190: ...Notas Untitled 2 94 2019 03 07 11 44 57 ...
Page 191: ...Notas Untitled 2 95 2019 03 07 11 44 57 ...
Page 193: ...Réfrigérateur Guide d utilisation Appareil amovible Untitled 3 1 2019 03 07 11 50 56 ...
Page 281: ...Mémo Untitled 3 89 2019 03 07 11 51 16 ...
Page 282: ...Mémo Untitled 3 90 2019 03 07 11 51 16 ...