Samsung RF23M807 User Manual Download

Page: 73 / 80

English

Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom

Possible causes

Solution

Fridge/freezer does
not operate.
Fridge/freezer
temperature is warm.

• Power cord is not plugged

in properly.

• Properly plug in the power

cord.

• Temperature control is not

set correctly.

• Set the temperature lower.

• Refrigerator is located near

a heat source or direct
sunlight.

• Keep the refrigerator away

from direct sunlight or a
heat source.

• Not enough clearance

between refrigerator and
nearby walls or cabinets.

• Make sure there is a gap of

at least 5 cm between the
refrigerator back and sides
and any nearby walls or
cabinets.

• Energy Saver mode is

activated.

• Deactivate Energy Saver

mode.

• The refrigerator is

overloaded. Food is
blocking the refrigerator
vents.

• Do not overload the

refrigerator. Do not allow
food to block vents.

Fridge/freezer is
over-cooling.

• Temperature control is not

set correctly.

• Set the temperature higher.

Troubleshooting

Untitled-7 73

2017-03-15 12:26:29

Summary of Contents for RF23M807

Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 7 1 2017 03 15 12 26 17 ...

Page 2: ...ng Energy Tips 21 This appliance is intended to be used in household and similar applications such as 21 Instructions about the WEEE 22 Installation 23 Refrigerator at a glance 23 Step by step installation 25 Operations 41 Main panel 41 Samsung Smart Home available only with the optional dongle 49 Dispenser panel 51 Special features 53 Maintenance 59 Handling and care 59 Cleaning 69 Replacement 70...

Page 3: ...h the appliance Cleaning and user maintenance shall not be made by children without supervision Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your appliance Because these following operating instructions cover variou...

Page 4: ...ar appliance is shown on the identification plate inside the appliance Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the pipe avoid any naked flames and move anything flammable away from the product and ventilate the room immediately Failing to do so may result in fire or explosion It is hazardous for anyone other than an Authorized Service ...

Page 5: ...it from the refrigerator These warning signs are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference Severe warning signs for transportation and site WARNING When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Refrigerant leaking...

Page 6: ...t may come in contact with water Deteriorated insulation on electrical parts may cause an electric shock or fire Do not place this refrigerator in direct sunlight or expose it to the heat from stoves room heaters or other appliances Do not plug several appliances into the same multiple power strip The refrigerator should always be plugged into its own individual electrical outlet which has a volta...

Page 7: ...d or electric shock Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance Do not install this appliance near a heater or inflammable material Do not install this appliance in a location where gas may leak This may result in an electric shock or fire This refrigerator must be properly located and installed in accordance with the instructions in this ma...

Page 8: ...e objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in an electric shock fire problems with the product or injury You need to remove all the protective plastic film before you initially plug the product in Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the wat...

Page 9: ...immediately by the manufacturer or one of its service agents The fuse on the refrigerator must be changed by a qualified technician or service company Failing to do so may result in an electric shock or personal injury Installation cautions CAUTION Allow sufficient space around the refrigerator and install it on a flat surface Keep the ventilation space in the appliance enclosure or mounting struc...

Page 10: ...rp edges may cause a personal injury Do not touch the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not put a container filled with water on the refrigerator If spilled there is a risk of fire or electric shock Do not keep volatile or flammable objects or substances benzene thinner propane gas alcohol ether LP gas and other such products i...

Page 11: ...ded by the manufacturer If you smell pharmaceutical or smoke pull out power plug immediately and contact your Samsung Electronics service center If any dust or water is in Refrigerator pull out power plug and contact your Samsung Electronics service center Otherwise there is a risk of fire Do not let children step on a drawer The drawer may break and cause them to slip Do not leave the doors of th...

Page 12: ...hted candle in the refrigerator for removing bad odours This may result in an electric shock or fire Fill the water tank ice tray and water cubes only with potable water mineral water or purified water Do not fill the tank with tea juice or sports drink this may damage the refrigerator Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes c...

Page 13: ...g fan A spark may result in explosion or fire Use only the LED Lamps provided by the manufacturer or its service agents Bottles should be stored tightly together so that they do not fall out This product is intended only for the storage of food in a domestic environment Never put fingers or other objects into the water dispenser hole ice chute and ice maker bucket It may cause a personal injury or...

Page 14: ...ronics service center Failing to do so may result in an electric or fire hazards Pull the power plug out of the socket before changing the interior lamps of the refrigerator Otherwise there is a risk of electric shock If you experience difficulty changing a non LED light contact a Samsung service center If the product is equipped with LED lamps do not disassemble the Lamp Covers and LED lamps your...

Page 15: ...close the water valve Otherwise water leakage may occur If you won t be using the refrigerator for a very long period of time 3 weeks or more empty the refrigerator including the ice bucket unplug it close the water valve wipe excess moisture from the inside walls and leave the doors open to prevent odors and mold To get the best performance from the product Do not place food too close to the vent...

Page 16: ...ontents freeze the glass may break and cause personal injury and property damage Service Warranty and Modification Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service nor is Samsung responsible for safety issues that result from 3rd party modifications Do not block the air vents inside the refrigerator If the air vents are...

Page 17: ...perty damage Fill the water tank and ice cube trays with potable water only tap water mineral water or purified water Do not fill the tank with tea or a sports drink This may damage the refrigerator If the refrigerator is flooded make sure to contact your nearest service center There is a risk of electric shock or fire Cleaning cautions CAUTION Do not spray water directly on the inside or outside ...

Page 18: ...urface of the appliance and may cause a fire Before cleaning or performing maintenance unplug the appliance from the wall socket Failing to do so may result in an electric shock or fire Critical disposal warnings WARNING Please dispose of the packaging material from this product in an environmentally friendly manner Ensure that none of the pipes on the back of the refrigerator are damaged prior to...

Page 19: ...ng materials can be dangerous to children If a child places a bag over his or her head the child could suffocate Additional tips for proper usage In the event of a power failure call the local office of your electric company and ask how long the failure is going to last Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures However you should minimi...

Page 20: ...eans there is no need to manually defrost your appliance This will be carried out automatically Temperature rise during defrosting complies with ISO requirements If you want to prevent an undue rise in the temperature of frozen food while the appliance defrosts wrap the frozen food in several layers of newspaper Do not re freeze frozen foods that have thawed completely Untitled 7 20 2017 03 15 12 ...

Page 21: ...utting food in or taking food out The shorter the time the door is open the less frost build up you ll have in the freezer It is recommended to install the refrigerator with clearance to the back and sides This will help reduce power consumption and keep your energy bills lower For the most efficient use of energy please keep the all inner fittings such as baskets drawers shelves on the position s...

Page 22: ... to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally ...

Page 23: ... performed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power plug before servicing or replacing parts Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual depending on the model and the country 01 02 03 ...

Page 24: ...r door If the vertical hinged section is reversed put it back into the correct position and then close the door Moisture may form at times on the vertical hinged section If you close a door forcefully the other door may open When a door opens the interlock switch automatically disables the auger motor of the ice maker for safety reasons If the internal or external LED lamp is out of order contact ...

Page 25: ...e maker secure extra space at the rear of the refrigerator for the water line connection When you install the refrigerator next to a fixed wall you must secure a minimum clearance of 95 mm from the wall to allow the door to swing open NOTE To facilitate moving your refrigerator to its final location be sure to measure the width and height of doorways thresholds ceilings stairways and anything else...

Page 26: ...77 mm Depth E 742 mm 742 mm 01 04 04 03 05 11 10 06 02 02 08 07 09 Model SRF644CDLS SRF645CDBLS 01 50 mm 50 mm 02 135 135 03 1575 mm 1624 mm 04 333 5 mm 358 mm 05 908 mm 908 mm 06 610 mm 610 mm 07 64 mm 64 mm 08 104 mm 09 45 4 mm 45 4 mm 10 1095 5 mm 1095 5 mm 11 1143 mm 1143 mm NOTE The measurements in the table above may differ slightly from the actual measurements depending on the measuring and...

Page 27: ...art Home Dongle comes in two varieties one for Samsung smart TVs and one for Samsung home appliances You must purchase the Samsung Smart Home Dongle for home appliances Using any other dongle may cause system failure 1 Press the front area of the dongle cover to unlatch 2 Open up the dongle cover 3 Insert the Smart Home Dongle into the dongle port in the correct orientation 4 Insert the front area...

Page 28: ...tion The surface you install the refrigerator must support a fully loaded refrigerator To protect the floor put a large piece of cardboard along the path to the refrigerator s final installation location Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to move the refrigerator place thick paper or cloth such as old carpets along the pa...

Page 29: ...ns to remove and then re install the refrigerator s doors If you do not need to remove the doors go to page 36 to continue the installation procedure WARNING Unplug the power cord of the refrigerator before removing the doors Tools required not provided Phillips screwdriver Flat heat screwdriver Socket wrench 10 mm Pliers Allen wrench 5 mm Untitled 7 29 2017 03 15 12 26 20 ...

Page 30: ...from the left side door Do the following sequentially Decouple the connector While holding down one end of the water line coupler disconnect the water tube CAUTION Keep the water tube clips out of children s reach 3 Remove the top hinges Pull and remove the hinge lever Then remove the door hinge Repeat this step on the other side Untitled 7 30 2017 03 15 12 26 20 ...

Page 31: ... hinge using an Allen wrench 5 mm Remove the middle hinge Repeat this step on the other side To reattach the fridge door After you have moved the refrigerator to its final location reattach the doors by following the removal instructions in reverse order A 01 02 03 B 01 Dispenser 02 Center of transparent coupler 03 Guidelines CAUTION To prevent water leaks from the dispenser the water line must be...

Page 32: ... to remove the FlexZone basket 2 Remove the wire cover with harness using a flat head screwdriver 3 Press the locking tab to disconnect the wire connector 4 Remove the hex head bolt from each side using a socket wrench 10 mm or a screwdriver Untitled 7 32 2017 03 15 12 26 21 ...

Page 33: ...y not open or close if the freezer drawer is not in place Do not store too much food in the FlexZone drawer This prevents the FlexZone drawer from closing properly resulting in frost buildup To reattach the FlexZone drawer After you have moved the refrigerator to its final location reattach the FlexZone drawer by following the removal instructions in reverse order CAUTION If the FlexZone or the in...

Page 34: ...en pull up to remove 2 Pull up to remove the lower basket from the rail assembly 3 Press down the hooks to unlock the rail assembly 4 While holding the upper area of the drawer front of the freezer slide out all the way to remove the freezer drawer from the rail assembly Untitled 7 34 2017 03 15 12 26 22 ...

Page 35: ... fully open put the upper basket into the freezer drawer Make sure the wheels of the upper basket are on the end of the rails of the lower basket Put the wheels of the upper basket on the end of the rails of the lower basket Then slide the upper basket all the way to the front Be careful not to scratch or dent the rail assembly To reattach the freezer drawer After you have moved the refrigerator t...

Page 36: ... freezer drawer and remove the lower basket For safety reasons adjust the refrigerator so that the front is a little higher than the rear Level the refrigerator using the special screws levellers on the front legs Use a flat head screwdriver to turn the levellers To adjust the height on one side Insert a flat head screwdriver into a notch in the leveller on that side left or right Turn the levelle...

Page 37: ...fference between the doors and then raise and hold the door with the lower height A 2 Insert a suitable sized snap ring A between the door and the hinge as shown CAUTION Insert only one snap ring If you insert two or more snap rings the rings may slip out or make a rubbing noise Keep the snap rings out of children s reach and keep them for future use Do not raise the door too much The door can con...

Page 38: ...he water line installation If water leaks occur contact the installer of the water line To connect the cold water pipe to the water filtering hose CAUTION Make sure the water filtering hose is connected to a cold potable water source pipe Connecting to the hot water pipe may cause the purifier to malfunction 1 A B A A Close Main Water pipe B No gap 1 Shut off the water supply by closing the main w...

Page 39: ...he main water valve and check for any leaks 4 If there are no leaks dispense about a 3 liters of water before actually using the refrigerator to remove impurities inside the water filtering system NOTE If you have to relocate the refrigerator after connecting the water line make sure the joined section of the water line must is straight To repair the water line CAUTION The waterline must be repair...

Page 40: ... to the coldest setting and wait for about an hour Then the freezer will be slightly chilled and the motor should be running smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 9 Final check When installation is complete confirm that The refrigerator is plugged into an electrical outlet and grounded properly The refrigerator is installed on...

Page 41: ...to set the temperature again To ensure optimal performance we recommend setting the temperature to 19 C 3 F for the freezer and 3 C 37 F for the fridge The temperature in the refrigerator may rise if you open the door frequently or put a large amount of food into the refrigerator If this happens the temperature display blinks until the refrigerator returns to the specified temperature settings If ...

Page 42: ...l hours and then the fridge returns to the previous temperature setting Use Power Cool to rapidly cool food that spoils quickly or to rapidly cool the refrigerator after the door has been left open for some time To activate Power Cool press and hold Fridge for 3 seconds The corresponding indicator lights up and the refrigerator speeds up the cooling process To deactivate Power Cool press and hold ...

Page 43: ...es to run for several hours and then the freezer returns to the previous temperature setting with normal power To activate Power Freeze press and hold Freezer for 3 seconds The corresponding indicator lights up and the refrigerator speeds up the freezing process To de activate Power Freeze press and hold Freezer for 3 seconds again The freezer returns to its previous temperature setting To freeze ...

Page 44: ...Select Deli to keep food fresh for a longer time The temperature of the FlexZone will be kept around 3 C 37 F Pineapples lemons biscuits potatoes Beverage Select Beverage to keep drinks cold and refreshing The temperature of the FlexZone will be kept around 1 C 33 F Bottled water juice soft drinks beer Meat Select Meat to keep meat or fish fresh for a longer time The temperature of the FlexZone wi...

Page 45: ...then insert the water tank Close the door and the water tank starts to be filled with water up to the a preset level some time later To turn the function off press and hold Auto Water Fill again for 3 seconds NOTE By default Auto Water Fill is disabled Enable this function after you have installed the water line If you open the door or push the dispenser lever this function is stopped temporarily ...

Page 46: ... properly the water filter is most likely clogged Replace the water filter 07 Energy Saver Energy Saver Use Energy Saver mode to reduce power consumption Press Energy Saver to turn on or off Energy Saver mode and the corresponding indicator By default Energy Saver mode is enabled NOTE If condensation or water drops form on or around the doors turn Energy Saver mode off 08 Door Alarm C F 3 sec Door...

Page 47: ... is pressed within 1 minute NOTE Control Lock on the main panel does not affect the dispenser The dispenser operates independently and so does the dispenser lever To lock the dispenser and the dispenser lever use the Lock function on the dispenser Device authentication When connecting the refrigerator to Samsung Smart Home App or Samsung smart devices such as Samsung Smart TVs follow the app s or ...

Page 48: ...AC address of your PC or modem for identification your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance The firewall settings of your network system may prevent your Samsung Smart Refrigerator from accessing the Internet Contact your Internet service provider for technical assistance If this symptom conti...

Page 49: ...efrigerator 2 Run the Samsung Smart Home app and log in with your Samsung account iPhone users are required to provide the login information each time they access the app 3 Access Add Device and then tap Refrigerator 4 Follow the onscreen instructions to provide the necessary information about the router and then tap Next 5 Press and hold Fridge for more than 5 seconds until the AP message appears...

Page 50: ...ction You can also check the status and progress of ice making Power Cool You can turn Power Cool on or off and check the current settings Power Freeze You can turn Power Freeze on or off and check the current settings Alarms Abnormally high temperature This alarm is triggered when the fridge the freezer or the FlexZone has abnormally high temperatures Door opening This alarm is triggered if the f...

Page 51: ...he dispenser panel buttons and the dispenser lever press and hold Water for more than 3 seconds If you press and hold the button again for more than 3 seconds the dispenser lock will be deactivated NOTE The Lock on the dispenser panel does not affect the controls on the main panel To lock the main panel use the Control Lock function on the main panel 02 Cubed Ice Cubed Ice Press Cubed Ice to dispe...

Page 52: ...onds To turn the lamp off press and hold Crushed Ice for 3 seconds again 04 Dispenser mood light The Dispenser mood light lights up in the following conditions When you push the dispenser lever with the dispenser lock disabled Push the dispenser lever and the dispenser mood light turns on Release the lever and the light turns off after a some time While the water tank is being filled with water wi...

Page 53: ...ruits to your taste into the infuser NOTE If you want to keep the infused water in its initial concentration turn the Auto Water Fill function off 3 Enable the Auto Water Fill function on the main panel Open the left door of the fridge door and then mount the water tank onto the holder Push it straight in as shown in the illustration on the left 4 Close the door The infuser will start to fill with...

Page 54: ...r can spoil over time You must clean the water tank after you have consumed up the infused water or when a long time has passed without using the water tank To prevent the water tank from tipping over or leaking make sure the water tank fits in the water tank holder To prevent the water tank from spilling over or leaking make sure the sealed mouth is properly inserted Untitled 7 54 2017 03 15 12 2...

Page 55: ...e rubber cap is opened The Auto Water Fill indicator blinks if there is a leak In case of a leak open the rubber cap so that the leaked water drains The indicator will then turn off However if the indicator continues to blink there might be a system failure Contact your local Samsung service center The Auto Water Fill indicators blink if there is a leak See page 45 for more information Water Ice d...

Page 56: ...abnormal smell or taste This is not a system failure Discard the first 1 2 glasses of water Ice maker The refrigerator has a built in ice maker that automatically dispenses ice so that you can enjoy filtered water with cubed or crushed ice Ice making After you have installed your refrigerator and plugged it in follow these instructions to ensure proper ice making and to keep the ice bucket full of...

Page 57: ...ose ice cubes Do not put fingers or any objects into the dispenser outlet or the ice maker This can cause physical injury or property damage When reinserting the ice maker tray make sure that the tray is properly centered at the entrance Otherwise the tray can get stuck If You Turn the Ice Maker Off If you press and hold Ice Maker for more than 3 seconds to turn the ice maker off make sure to remo...

Page 58: ... this unlock the divider by turning the divider dial counter clockwise Then move the width and height bars as appropriate When done turn the dial clockwise to lock the divider NOTE If the divider lock does not function wipe the bars to remove moisture on them Untitled 7 58 2017 03 15 12 26 26 ...

Page 59: ... may form clumps inside the bucket If this happens remove and empty the ice bucket 1 While grabbing the handle of the ice bucket slightly lift up the bucket and then remove it to the front 2 Remove the remaining ice cubes and put the ice bucket back into place Maintenance Untitled 7 59 2017 03 15 12 26 26 ...

Page 60: ...the ice maker Do not put your hand or an object into the ice chute This may cause physical injury or product damage Use only the provided ice bucket Third party ice buckets may cause a system failure Use only potable water that is connected to the water supply line NOTE The water pressure required for ice making is between 20 psi and 125 psi If the Ice Off indicator blinks remove and reinsert the ...

Page 61: ...2 Grasp both sides of the sealed mouth and then lift to remove 3 While slightly twisting the infuser pull it out of the sealed mouth 4 Clean the infuser with neutral agents and running water Rinse and dry well 5 Reassemble the Auto Water Fill in the reverse order of disassembly Untitled 7 61 2017 03 15 12 26 26 ...

Page 62: ... The rear wall of the fridge room can be dented To reinsert hold the shelf at an angle so the front is higher than the back and then insert the top hook into the top shelf notch Then lower the shelf and insert the bottom shelf hook into the bottom shelf notch CAUTION The tempered glass shelves are heavy Use caution when removing them The shelf must be inserted correctly Do not insert upside down G...

Page 63: ...out removing the front of the shelf be aware that it can separate from the rear portion be careful of its possible separation Recommended foldable shelf location The foldable shelf folds up from the center giving you more room for storage Insert the shelf in the right side of the fridge Left side insertion does not allow the shelf to fold completely To fold push the front area of the shelf inward ...

Page 64: ...e door and then remove the shelf 3 While supporting the vegetable shelf with one hand slide it out with the other hand NOTE To use the space that is opened up after removing the foldable shelf take out the vegetable shelf To reinsert follow the steps above in the reverse order Untitled 7 64 2017 03 15 12 26 27 ...

Page 65: ...ck of the bin is against the door Hold the rear of the door bin with both hands and then press down so that it fits snugly CAUTION Do not remove a bin that is filled with food Empty the bin beforehand Use caution when opening the door if the bottom bin contains larger bottles which may fall over Do not allow children to play with the bins Sharp corners of the bin may cause injury Untitled 7 65 201...

Page 66: ...awer Lift up the FlexZone basket and then pull out with both hands To reinsert fully open the FlexZone drawer While tilting up the front of the basket insert the rear of the basket into the rail assembly Lower the front until the basket settles down If the divider lock does not function wipe the bars to remove moisture on them To remove the divider and the metal cooling plate applicable models onl...

Page 67: ...ver the basket to remove the metal cooling plate CAUTION The basket and the metal cooling plate are heavy Use caution when handling them Careless handling may cause personal injury or property damage To reinsert the metal cooling plate Reinsertion in the reverse order of removal Reinsert the divider into the FlexZone basket firmly until you hear a clicking sound Untitled 7 67 2017 03 15 12 26 28 ...

Page 68: ...ket to pull out To reinsert put the basket into the rail assembly with the rear side first CAUTION Do not twist the basket when removing or reinserting the basket The basket can be scratched To prevent physical injury property damage or suffocation keep children away from freezer baskets that have been removed Do not remove the divider Put the wheels of the upper basket on the end of the rails of ...

Page 69: ...and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Ice Water dispenser CAUTION When crushed ice is selected some residual ice chips may collect in the ice chute To prevent this remove the residual ice from the chute using a soft clean cloth Rubber seals If the rubber seals of a door become dirty the door may not close properly and reducing refrigerator per...

Page 70: ...me to replace the water filter Before replacing the filter make sure the water supply line is shut off 1 While opening the filter cover turn the knob of the filter cartridge counter clockwise by 90 degrees 1 4 turn The filter cartridge unlocks 2 Pull out to remove the cartridge If the water filter is severely contaminated the cartridge may not be easily removable In that case use force to pull it ...

Page 71: ...ime If it drips simply wipe up any water on the floor with a dry towel Reverse osmosis water filtration system The water pressure of the water supply system to a reverse osmosis water filtration system must be between 35 psi and 120 psi 241 kPa and 827 kPa The water pressure of the reverse osmosis water filtration system to the refrigerator s cold water line must be at least 40 psi 276 kPa If the ...

Page 72: ...ilter contact a local Samsung service center LED Lamps To replace the lamps of the refrigerator contact a local Samsung service center WARNING The lamps are not user serviceable Do not attempt to replace a lamp yourself This can cause electric shock Untitled 7 72 2017 03 15 12 26 29 ...

Page 73: ... located near a heat source or direct sunlight Keep the refrigerator away from direct sunlight or a heat source Not enough clearance between refrigerator and nearby walls or cabinets Make sure there is a gap of at least 5 cm between the refrigerator back and sides and any nearby walls or cabinets Energy Saver mode is activated Deactivate Energy Saver mode The refrigerator is overloaded Food is blo...

Page 74: ...on Refrigerator has odors Spoiled food Clean the refrigerator and remove any spoiled food Food with strong odors Make sure strong smelling food is wrapped airtight Frost Symptom Possible causes Solution Frost around the vents Food is blocking the vents Make sure no food blocks the refrigerator vents Frost on interior walls Door is not closed properly Make sure food does not block the door Clean th...

Page 75: ...rmal Water pressure is too low Make sure the water pressure is between 20 to 120 psi Ice maker makes a buzzing sound The ice maker function is activated but the water supply to the refrigerator has not been connected Turn off the Ice maker Ice maker does not make ice Ice maker has just been installed You must wait for 12 hours for the refrigerator to make ice Freezer temperature is too high Set th...

Page 76: ...eck if the water line is installed correctly Check if the water line stop cock is closed Water does not dispense Water line is not connected properly or water supply is not on Check if the water line is installed correctly Check if the water line stop cock is closed Dispenser panel Lock is activated Deactivate dispenser panel Lock A third party water filter was installed Use only Samsung provided ...

Page 77: ...arting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling sounds Hi...

Page 78: ...es or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur Untitled 7 78 2017 03 15 12 26 30 ...

Page 79: ...rator s display is off this indicates that no network connection has been established yet In this case use the Samsung Smart Home app to connect and register your refrigerator to the access point AP Router in your home Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An informat...

Page 80: ...nts relating to Samsung products please contact the SAMSUNG Customer Care Center Country Contact Center Web Site AUSTRALIA 1300 362 603 www samsung com au support NEW ZEALAND 0800 726 786 www samsung com nz support DA68 03563C 01 Untitled 7 80 2017 03 15 12 26 30 ...

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