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Warranty (USA)

WARRANTY ON SAMSUNG REFRIGERATOR

LIMITED WARRANTY TO ORIGINAL PURCHASER
This Samsung brand product, as supplied and distributed by Samsung Electronics America, Inc. (Samsung) 

and delivered new, in the original carton to the original consumer purchaser, is warranted by Samsung against 

manufacturing defects in materials and workmanship for a limited warranty period of:

One (1) year Parts and Labor on Refrigerator

Five (5) years Parts and Labor on sealed Refrigeration system only*

Ten (10) years Parts and Five (5) years Labor on Digital Inverter Compressor

(*Compressor, evaporator, condenser, drier, connecting tubing)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and 

used in the United States. To receive warranty service, the purchaser must contact Samsung for problem 

determination and service procedures. Warranty service can only be performed by a Samsung authorized 

service center. The original dated bill of sale must be presented upon request as proof of purchase to Samsung 

or Samsung authorized service center.
Samsung will repair or replace any part found to be defective, at our option and at no charge as stipulated 

herein, with new or reconditioned parts during the limited warranty period specified above. All replaced parts 

and products become the property of Samsung and must be returned to Samsung. Replacement parts and 

products assume the remaining original warranty, or ninety (90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to availability within the contiguous 

United States. In-home service is not available in all areas. To receive in-home service, the product must be 

unobstructed and accessible from floor level to service personnel. If during in-home service repair cannot be 

completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, 

Samsung may elect, at our option, to provide for transportation of our choice to and from a Samsung authorized 

service center. Otherwise, transportation to and from the Samsung authorized service center is the responsibility 

of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, 

noncommercial use of this product, and shall not apply to the following, including, but not limited to: damage 

which occurs in shipment; delivery and installation; applications and uses for which this product was not 

intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, 

water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, 

accessories, applications, installations, repairs, external plumbing and leaks, external wiring, circuit breakers, 

fuses or connectors not supplied and authorized by Samsung, or which damage this product or result in service 

problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow 

operating instructions, cleaning, maintenance and environmental instructions that are covered and prescribed in 

the instruction book; loss of food due to spoilage; consumable items including filters and light.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND 

NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED 

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY 

AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY 

OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT 

SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR 

PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL 

OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, 

REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG 

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 

AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY 

SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER 

ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S 

PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO 

USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. 

THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER 

OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of 

incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty 

gives you specific legal rights, and you may also have other rights, which vary from state to state.

To obtain warranty service, please contact Samsung at:

SAMSUNG CUSTOMER CARE CENTER

Samsung Electronics America, Inc. 85 Challenger Road  Ridgefield Park, NJ 07660

1-800-SAMSUNG (1-800-726-7864) and www.samsung.com 

RF22KR_DA68-02897B-00_EN.indd   35

2015-12-21     7:51:19

Summary of Contents for RF22KR Series

Page 1: ...Refrigerator User manual RF22KR Free Standing Appliance RF22KR_DA68 02897B 00_EN indd 1 2015 12 21 7 50 26 ...

Page 2: ...02 English Contents SETTING UP YOUR FRENCH DOOR REFRIGERATOR 09 OPERATING YOUR FRENCH DOOR REFRIGERATOR 17 TROUBLESHOOTING 33 RF22KR_DA68 02897B 00_EN indd 2 2015 12 21 7 50 26 ...

Page 3: ...tor is grounded to prevent electric shock Call the contact center for help Note These warning symbols are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference WARNING STATE OF CALIFORNIA PROPOSITION 65 WARNING US ONLY This product contains chemicals known to the State of California to cause cancer and birth de...

Page 4: ...uts the packing materials on his or her head The appliance must be positioned so that the plug is accessible after installation Failing to do so may result in an electric shock or fire due to electric leakage You need to remove all the protective plastic film before you initially plug the product in The refrigerator must be safely grounded Always make sure that you have grounded the refrigerator b...

Page 5: ... inside of the refrigerator Do not keep volatile or inflammable objects or substances benzene thinner propane gas alcohol ether LP gas and other such products etc in the refrigerator This refrigerator is for storing food only This may result in fire or explosion Do not store pharmaceutical products scientific materials or temperature sensitive products in the refrigerator Products that require str...

Page 6: ... the freezer compartment Do not put bottles or glass containers in the freezer When the contents freeze the glass may break and cause personal injury Use only the ice maker provided with the refrigerator Have the refrigerator s water supply connected only to a potable water supply To operate the ice maker properly water pressure of 20 125psi 138 862 kPa is required If you will be away from home fo...

Page 7: ...r fire CAUTION CLEANING CAUTIONS Do not directly spray water on the inside or outside the refrigerator There is a risk of fire or electric shock Do not use a hair dryer to dry the inside of the refrigerator Do not place a lighted candle in the refrigerator to remove bad odors This may result in an electric shock or fire Remove any foreign matter or dust from the power plug pins Do not use a wet or...

Page 8: ...on where ambient air temperatures are constantly below the temperatures for which the appliance is designed In case of particular foods keeping it under refrigeration can have a bad effect on preservation due to its properties Your appliance is frost free which means there is no need to manually defrost your appliance This will be carried out automatically Temperature rise during defrosting compli...

Page 9: ...come wet If the refrigerator does not have enough space it can cause the bad influence to refrigeration efficiency and power consumption If your refrigerator has an ice maker allow extra space at the back for the water line connections When you install the refrigerator next to a fixed wall you need a minimum clearance of 3 95 mm between the refrigerator and wall to allow the door to swing open Imp...

Page 10: ...refrigerator to its final location Do not remove the doors drawer if you don t need to If you do not need to remove the refrigerator doors go to Adjusting the Level on page 14 If you need to remove the doors continue below Before removing the door drawer make sure you read the following items Disconnect power to the refrigerator before removing the door or drawer Be careful not to drop damage or s...

Page 11: ...ft the door straight up to remove 5 Remove the screw 8 attached to the lower left and right door hinges with a philips screwdriver Remove the 2 hex head bolts 9 attached to the lower left and right door hinges with an allen wrench 3 16 Remove the lower left and right door hinges 10 Allen wrench 10 8 9 RE ATTACHING THE REFRIGERATOR DOORS To reattach the fridge doors after you have moved the fridge ...

Page 12: ...es not work 4 Remove 1 hex head bolt from each side with a socket wrench 10 mm CAUTION 5 Lift up the Flex door from the rails Putting too much food into the freezer drawers can prevent the freezer from closing completely and can cause frost build up RE ASSEMBLING THE FLEX DOOR To reattach the flex doors assemble parts in reverse order Be sure to connect the Flex Door Wire Connector If it is not co...

Page 13: ...l not to scratch or dent the sliding rail by letting it strike the floor Make sure that you mount the freezer basket in the right position when removing installing the freezer door Failing to do so may result in the door not opening or closing properly Putting too much food into the freezer drawers can prevent the freezer from closing completely and can cause frost build up RE ASSEMBLING THE FREEZ...

Page 14: ... avoid possible personal injury or property damage because of tipping If the right side is lower perform the same procedure but with the right control lever It is difficult to remove the cover leg front from the refrigerator so we do not recommend making small adjustments with the control lever Instead refer to the next page for the best way to make minor adjustments to the doors CAUTION MAKING MI...

Page 15: ...e pipe clamp and shut off valve Pipe clamp Cold water line Shut off valve 3 Connect the water line installation kit to the shut off valve Shut off valve Pipe clamp Cold water line Water line installation kit Connecting the water supply line to the refrigerator There are several items that you need to purchase to complete this connection You may find these items sold as a kit at your local hardware...

Page 16: ...5 oz 170cc cup in about 10 seconds COMPLETING THE SET UP Now that you have your new refrigerator installed in place you are ready to set up and enjoy the features and functions of the appliance By completing the following steps your refrigerator should be fully operational 1 Make sure your refrigerator is in an appropriate location with reasonable clearance between it and the wall Refer to install...

Page 17: ... set to On an alarm beeps if any refrigerator door is left open for more than three minutes The beeping stops when you close the door The door alarm function is pre set to On in the factory You can turn it off by pressing and then releasing the Alarm button You can turn it back on in the same fashion The icon lights up when the function is on When the Door Alarm function is on and the alarm sound ...

Page 18: ... Ice maker on and off To turn the Control Lock Function on and off 1 Ice Off Function If you don t want to make more ice press the Ice Maker Off button 2 Control Lock Function Touch and hold this button for 3 seconds to lock the display the Flex Zone panel and the dispenser buttons so the buttons can not be used When Control Lock is on the refrigerator does not dispense ice or water even if the Di...

Page 19: ...for 5 seconds during normal operation The refrigerator chime sounds and the temperature display flashes OFF To cancel Cooling Off mode touch and hold the Freezer Fridge and Alarm buttons again for 5 seconds CHANGING THE WATER FILTER To reduce the risk of water damage to your property DO NOT use generic brands of water filters in your SAMSUNG Refrigerator USE ONLY SAMSUNG BRAND WATER FILTERS SAMSUN...

Page 20: ...ure to flush the dispenser thoroughly otherwise water may drip from the dispenser This means that there is still air in the line Reverse Osmosis Water Supply IMPORTANT The pressure of the water supply coming out of a reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 35 and 120 psi 241 and 827 kPa If a reverse osmosis water filtration system is connected ...

Page 21: ...F 44 F 43 F 42 F 41 F 40 F 39 F 38 F 37 F Centigrade 3 C 2 C 1 C 7 C 6 C 5 C 4 C 3 C The temperature control process for the Fridge works just like the Freezer process Press the Fridge button to set your desired temperature After a few seconds the Fridge will begin adjusting towards the newly set temperature This will be reflected in the digital display The temperature of the Freezer or Fridge may...

Page 22: ... on the right side of ice maker See the illustration below Do not press the test button continuously when the tray is filled with ice or water Water may overflow or ice may jam the bucket Making Ice To fill the ice bucket to maximum capacity after installation follow these steps 1 Allow your refrigerator to operate and cool down for 24 hours or 1 full day Waiting 24 hours will allow your ice maker...

Page 23: ...aker properly water pressure of 20 125 psi is required CAUTION Going on vacation If you have a long vacation or business trip and won t use the water or ice dispensers for a long time Close the water valve Otherwise water leakage may occur Remove all food and ice in the ice bucket Unplug the refrigerator Wipe excess moisture from inside and leave the doors open Otherwise odor and mold may develop ...

Page 24: ... If the Vertical Hinged Section is reversed put it back to the right position and close the door Moisture may appear at times on the Vertical Hinged Section The door handle may become loose over time If this happens tighten the bolts found on the inside of the door If you close one door with too much force the other door may open When the door opens the interlock switch automatically turns off the...

Page 25: ...arty Dishes is selected the temperature of the Flex Zone will be kept around 42 F 5 C This feature helps keep food fresh for a long time 2 When Deli Snack is selected the temperature of the Flex Zone will be kept around 37 F 3 C This feature helps keep food fresh for a longer time 3 When Cold Drink is selected the temperature of the Flex Zone will be kept around 33 F 1 C This feature helps keep dr...

Page 26: ...the door To relocate Slide it into the original location and push down until it sticks Moving tray Bins 3 can slide open like a drawer after opening the Outer Door Do not adjust a bin full of food Remove the food first To remove dust from the bins remove the guard and wash in water Injuries can occur if large bottles in the bottom door bins fall over when you open the doors Open the doors carefull...

Page 27: ...nto the slots at a desired height Then lower the front of the shelf so that the hooks can drop into the slots The Tempered Glass shelves are heavy Use special care when removing them CAUTION 3 Foldable Shelf To remove After removing the Shelf Front lift up the Shelf and remove it To re install Hook the Shelf on the Angle Frame and re attach the Shelf Front to the Foldable Shelf After sliding the f...

Page 28: ...ower the front until the whole Zone rests on the rails To remove the divider and the metal cooling plate from the Flex Zone 1 Slide the divider to the end and pull it up to remove as shown CAUTION 2 Turn over the drawer to remove the metal cooling plate The Drawer and Metal cooling plate are heavy It may cause a personal injury or material damage To reinsert the metal cooling plate into the Flex Z...

Page 29: ...o the rails 4 by tilting it up Lower the drawer into place until it is horizontal and slide the Drawer 3 in 3 4 3 Freezer Drawer To remove the freezer drawer Pull the freezer drawer out fully Tilt up the rear of the bin and lift it out to remove To re install the freezer drawer Place the bin into the rail assembly You can scratch the side of the bin if you twist it left or right when disassembling...

Page 30: ...ters on the display if you apply stainless cleaner directly to the area where the letters are printed CAUTION CAUTION CAUTION Cleaning the Ice Water Dispenser Wipe the Ice Water Dispenser with a clean soft cloth When using the crushed ice selection from the dispenser some residual ice chips may start to collect in the ice chute To prevent that residual ice from melting and running out of the chute...

Page 31: ...k Not recommended Yogurt 10 14 Days Not recommended Check date code Keep covered Frozen Yogurt na 2 Months EGGS Eggs uncooked 3 4 Weeks Not recommended Check date code Store eggs in coldest part of refrigerator and in their original container Eggs cooked 1 Week Not recommended Store in covered container Leftover egg dishes 3 4 Days Not recommended Store in covered container FRESH FRUITS Apples 1 M...

Page 32: ...1 2 Months Sausage 1 2 Days 1 2 Months Steak 2 4 Days 6 9 Months Poultry 1 Day 12 Months Lunch meat 3 5 Days 1 Month Cooked Meat 2 3 Days 2 3 Months Check date code for use Store in coldest part of refrigerator in original packaging Package in moisture proof and vapor proof container for freezing Poultry 2 3 Days 4 5 Months Ham 1 2 weeks 1 2 Months Sources American Meat Institute Foundation 1994 Y...

Page 33: ...gerator A ticking sound is heard from inside the refrigerator It is normal and occurs because various accessories are contracting or expanding according to the temperature of the refrigerator interior If it sounds as if something is hitting something else inside the refrigerator this is normal The sound is caused by the compressor operating at high capacity The cabinet door sealing area of the app...

Page 34: ... Child Lock on Auto close system does not work with the freezer door Is there an imbalance between the right and left parts of the door Open and close the door smoothly 1 2 times After you do this the auto close system usually works properly again Try opening the door smoothly to avoid unbalancing the right part and the left part of the door Condensation or water drops forms on both sides of fridg...

Page 35: ...or serial numbers cosmetic damage or exterior finish accidents abuse neglect fire water lightning or other acts of nature use of products equipment systems utilities services parts supplies accessories applications installations repairs external plumbing and leaks external wiring circuit breakers fuses or connectors not supplied and authorized by Samsung or which damage this product or result in s...

Page 36: ...ted sales receipt must be retained by the customer and is the only acceptable proof of purchase It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered On all carry in models transportation to and from the Authorized Service Center is the responsibility of the customer Exclusions of the Warranty This warranty does not cover da...

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Page 40: ...ORLD WIDE If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care center COUNTRY CONTACT CENTER WEB SITE U S A 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French RF22KR_DA68 02897B 00_EN indd 40 2015 12 21 7 51 19 ...

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