Samsung RF18A5101 Series User Manual Download

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Refrigerator

User manual

RF18A5101**/RF20A5101**

Free Standing Appliance

Untitled-1 1

2021-03-09 10:32:14

Summary of Contents for RF18A5101 Series

Page 1: ...Refrigerator User manual RF18A5101 RF20A5101 Free Standing Appliance Untitled 1 1 2021 03 09 10 32 14 ...

Page 2: ...5 Step by step installation 17 Operations 33 Main panel 33 Setting the desired temperature or function 35 Changing the temperature scale 36 Turning on or off the ice maker 36 Turning on or off the Peak Demand function 37 Activating or deactivating the Sabbath mode applicable models only 37 Activating or deactivating the Cooling Off mode 37 SmartThings 38 SMART GRID Function Demand Response applica...

Page 3: ... Information CANADA 62 If your refrigerator needs service 62 Limited Warranty for Original Purchaser 62 Obligation to the Original Owner 63 Exclusions of the Warranty 63 Regulatory Notice 64 FCC Notice 64 IC Notice 65 Open Source Announcement 66 Untitled 1 3 2021 03 09 10 32 14 ...

Page 4: ... of your refrigerator may differ slightly from the refrigerator described in this manual If you have any question contact us at 1 800 SAMSUNG or find help and information online at www samsung com Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the pipe avoid any naked flames and move anything flammable away from the product and ventilate the ...

Page 5: ...State of California Proposition 65 Warning WARNING Cancer and Reproductive Harm www P65Warnings ca gov Important safety precautions Warning Risk of fire flammable materials WARNING R 600a is used as a refrigerant This product contains flammable gas Refrigerant R 600a contact your local authority in regard to safe disposal of this product In order to avoid the creation of a flammable gas air mixtur...

Page 6: ...socket outlets or portable power supplies at the rear of the appliance WARNING Fill with potable water only Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use mechanical devices or other means to accelerate the defrosting process other than those recommended by the manufacturer Do not damage the refrigerant circuit Do not use electrica...

Page 7: ...ed on the refrigerator s rating plate This provides the best performance and also prevents overloading of house wiring circuits which could overheat the wires and cause a fire hazard If the wall socket is loose do not insert the power plug There is a risk of electric shock or fire Do not use a power cord that has cracks or abrasion damage along its length or at either end Do not bend the power cor...

Page 8: ... This may result in an electric shock fire problems with the product or injury You need to remove all the protective plastic film before you initially plug the product in Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips There is risk of death by suffocation if a child swallows a snap ring or water tube clip Keep the ...

Page 9: ...l objects such as chopsticks etc into the bottom or the back of the refrigerator This may result in an electric shock or injury Any sharp edges may cause a personal injury Do not touch the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not put a container filled with water on the refrigerator If spilled there is a risk of fire or electric s...

Page 10: ...ith the product Never put fingers or any objects into the water dispenser outlet ice chute or ice maker bucket It may cause a personal injury or material damage Do not use or place any substances sensitive to temperature such as flammable sprays flammable objects dry ice medicine or chemicals near or inside the refrigerator Do not use a hair dryer to dry the inside of the refrigerator Do not place...

Page 11: ...ot use any fuse such as cooper steel wire etc other than a standard fuse If your refrigerator needs to be repaired or reinstalled contact your nearest Samsung service center Failing to do so may result in an electric shock fire problems with the product or injury If the interior or exterior LED lamp has gone out contact your nearest Samsung service center If the refrigerator emits a burning smell ...

Page 12: ...erator can be over cooled If a cooling period lasts too long the water filter may break and cause water leakage If the refrigerator is disconnected from the power supply you should wait for at least five minutes before plugging it back in If large amounts of water enter the refrigerator pull out the power plug and contact a Samsung service center Do not strike or apply excessive force to any glass...

Page 13: ...raying water directly onto it Do not use benzene thinner or Clorox bleach to clean the refrigerator They may damage the surface of the appliance and may cause a fire Never put fingers or any objects into the dispenser outlet This can cause a personal injury or material damage Before cleaning or performing maintenance unplug the appliance from the wall socket Failing to do so may result in an elect...

Page 14: ...osing of this refrigerator remove the door door seals and door latch so that small children or animals cannot become trapped inside Children should be supervised to ensure that they do not play with the appliance If trapped inside the child could be injured or suffocate to death Cyclopentane is used in the insulation The gases in the insulation material require a special disposal procedure Please ...

Page 15: ...g must be performed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power plug before servicing or replacing parts Refrigerator at a glance The actual refrigerator and provided parts of your refrigerator may differ from the illustrations in this manual depending on the model and the country 01 02 04 0...

Page 16: ...it back into the correct position and then close the door Moisture may form at times on the vertical hinged section If you close a door forcefully the other door may open If the internal or external LED lamp is out of order contact a local Samsung service center If the door is left open for too long the top internal LED will blink This is normal Door bins Your refrigerator ships with door bins of ...

Page 17: ...ce maker provide extra space at the rear of the refrigerator for the water line connection When you install the refrigerator next to a fixed wall you must provide a minimum clearance of 3 3 4 95 mm from the wall to allow the door to swing open NOTE To facilitate moving your refrigerator to its final location be sure to measure the width and height of doorways thresholds ceilings stairways and anyt...

Page 18: ...t D 70 1776 mm 70 1776 mm 01 02 02 04 03 05 07 08 06 Model RF18 RF20 01 2 50 mm 2 50 mm 02 5 1 4 135 5 1 4 135 03 54 7 8 1393 mm 54 7 8 1393 mm 04 11 1 2 291 mm 11 1 2 291 mm 05 24 1 2 625 mm 26 1 2 675 mm 06 1 1 4 31 5 mm 1 1 4 31 5 mm 07 41 1 2 1056 mm 43 1 2 1101 mm 08 42 1 2 1082 mm 44 1 2 1132 mm NOTE The measurements in the table above may differ slightly from the actual measurements dependi...

Page 19: ...face you install the refrigerator on must support a fully loaded refrigerator To protect the floor put a large piece of cardboard along the path to the refrigerator s final installation location Once the refrigerator is in its final position do not move it unless necessary to protect the floor If you have to move the refrigerator place thick paper or cloth such as old carpets along the path of mov...

Page 20: ...ions to remove and then re install the refrigerator s doors If you do not need to remove the doors go to page 26 to continue the installation procedure WARNING Unplug the power cord of the refrigerator before removing the doors Tools required not provided Phillips screwdriver Flat head screwdriver Socket wrench 3 8 10 mm Pliers Allen wrench 1 4 5 mm Untitled 1 20 2021 03 09 10 32 17 ...

Page 21: ...ve the screws fastening the top cover A 2 Disconnect the wires on the top of the refrigerator B 3 Use a socket wrench 3 8 10 mm to remove the screws fastening the top hinge B C 4 Use a Phillips screwdriver to remove the screw fastening the ground wire C Untitled 1 21 2021 03 09 10 32 17 ...

Page 22: ...e shaft 6 Gently pull up the fridge door to remove Do not apply excessive force to the door The door may fall causing physical injury 7 Lay the door down on a flat surface To reattach the fridge doors After moving the refrigerator to its final location reattach the doors by following the removal instructions in the reversed order Untitled 1 22 2021 03 09 10 32 18 ...

Page 23: ...r drawer A 1 Fully open the freezer drawer and then lift the drawer basket A to remove 2 Use a socket wrench 3 8 10 mm to remove the 4 screws fastening the door 3 Lift the freezer door from the rails to remove Untitled 1 23 2021 03 09 10 32 18 ...

Page 24: ...e door will not open or close properly which causes frost to build up Do not store too much food in the freezer drawer This prevents the freezer drawer from closing properly resulting in frost buildup To reattach the freezer drawer 1 Fully pull out the freezer drawer rails A 2 Attach the freezer door to the slots A at the side of the rails Untitled 1 24 2021 03 09 10 32 18 ...

Page 25: ...English 25 Installation 3 Use a socket wrench 3 8 10 mm to fasten the door to the rail with 4 screws 4 Insert the freezer basket back into its position Untitled 1 25 2021 03 09 10 32 19 ...

Page 26: ...le higher than the rear Level the refrigerator using the special screws levelers on the front legs Use a flat head screwdriver to turn the levelers To adjust the height of the left side Insert a flat head screwdriver into the leveler of the left side front leg Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower To adjust the height of the right side Insert a flat...

Page 27: ... detailed instruction You can use the adjustment parts at the bottom of both fridge doors to raise or lower the door A B C D 1 Fully open the freezer drawer A and then find the middle hinge B 2 Insert the Allen wrench C into the shaft D of the middle hinge C 3 Turn the Allen wrench C clockwise or counterclockwise to raise or lower the door Untitled 1 27 2021 03 09 10 32 19 ...

Page 28: ...4 Use the Pliers D to insert the provided snap ring E in the gap between the hinge grommet F and the middle hinge G The number of snap rings depends on the gap NOTE Two 0 04 snap rings are provided with the product Untitled 1 28 2021 03 09 10 32 19 ...

Page 29: ...tor is installed in an area with low water pressure below 30 psi 206 kPa you can install a booster pump to compensate for the low pressure After you have connected the water line make sure the water storage tank inside the refrigerator is properly filled To do this press the water dispenser lever until water runs from the water outlet NOTE Water line installation kits are available at extra cost f...

Page 30: ...lb 1 4 compression nut 1 pc A 01 02 03 08 04 05 06 07 B C A Refrigerator B Household water supply line C Water Line must be kept straight 01 Compression Nut 1 4 Assembled 02 Ferrule Not supplied 03 Copper tubing Not supplied 04 Plastic Tubing Assembled 05 Compression Fitting Assembled 06 Molded end Bulb 07 Compression nut 1 4 Not supplied 08 Plastic Tubing Not supplied NOTE If you have to relocate...

Page 31: ...ession nut 07 3 Turn the water on and check for any leakage If you find water drops or leakage in the connection areas turn off the main water supply Check the connections and if necessary tighten 4 Flush 1 gallon of water through the filter before drinking or using the water from the refrigerator Flush approximately 6 minutes To flush press a large glass or cup against the water dispenser lever F...

Page 32: ...led and the motor should be running smoothly 4 Wait until the refrigerator reaches the set temperature Now the refrigerator is ready for use STEP 8 Final check When installation is complete confirm that The refrigerator is plugged into an electrical outlet and grounded properly The refrigerator is installed on a flat level surface with a reasonable clearance from walls and cabinets The refrigerato...

Page 33: ...ature of the freezer indicates that the Power Freeze function is on 03 Network connection indicator This icon indicates that the refrigerator is connected to a network You can control and monitor your refrigerator on the SmartThings app For more information see the SmartThings section 04 Door open indicator This indicator blinks with an alarm if the door is left open for more than 2 minutes Operat...

Page 34: ... tap any button to wake up the display Tap to select the desired item on the main panel and to confirm any setting changes Tap or to change the settings of the selected item on the main panel NOTE The control panel is designed to stay off when the refrigerator is not in use It only becomes active and lights up when you open the door or tap the buttons If the door is left open for 5 minutes the int...

Page 35: ...ps running at full speed for two and a half hours and then returns to the previous temperature Freezer Available selection Fahrenheit Power Freeze 8 F 7 F 6 F 5 F 4 F 3 F 2 F 1 F 0 F 1 F 2 F 3 F 4 F 5 F Available selection Celsius Power Freeze 23 C 22 C 21 C 20 C 19 C 18 C 17 C 16 C 15 C Power Freeze speeds up the freezing process at maximum fan speed The freezer keeps running at full speed for 50...

Page 36: ...s to the specified temperature settings If the blinking continues for an extended time contact a local Samsung service center for technical assistance Changing the temperature scale You can switch the temperature scale between Fahrenheit and Celsius 1 Tap any button or to wake up the display This step may not apply to some models 2 Tap until the F and C symbols on the fridge or freezer blink 3 Tap...

Page 37: ... when the display blinks tap When the refrigerator is in the Sabbath mode the buttons display and internal lights do not function The refrigerator and freezer however continue to cool NOTE If the refrigerator powers off and restarts for example if there is a power failure the Sabbath mode remains active To end Sabbath Mode you must deactivate it as instructed above Activating or deactivating the C...

Page 38: ... reasons even if updates are currently supported on your OS Wireless networks may be affected by the surrounding wireless communication environment If your Internet service provider has registered the MAC address of your PC or modem for identification your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance ...

Page 39: ...lable devices tap Supported Devices select the device type Refrigerator and then select the specific device model Follow the instructions in the app to set up your device Once setup is complete your refrigerator will appear as a card on your Devices screen Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go Tap the refrigerator icon on the SmartT...

Page 40: ...of the function You can also check the status and progress of ice making Power Cool You can turn Power Cool on or off and check the current settings Power Freeze You can turn Power Freeze on or off and check the current settings Fridge temperature You can set the desired temperature of the fridge Freezer temperature You can set the desired temperature of the freezer Sabbath Mode You can activate a...

Page 41: ... company work as long as product performance is maintained If the refrigerator receives the SMART GRID Demand Response signal DAL or TALR the refrigerator will operate in Delay Appliance Load Display L3 or Temporary Appliance Load Reduction Display L4 mode Delay Appliance Load L3 The refrigerator responds to a DAL signal by providing a moderate load reduction for the duration of the delay period T...

Page 42: ...ctivating and deactivating Peak Demand Off Override mode 1 To activate Peak Demand Off Override mode tap until the Peak Demand indicator blinks 2 Tap to select the Peak Demand Off The corresponding indicator Peak Demand Off turns on If the refrigerator receives a SMART GRID Demand Response signal from the utility company Or is displayed in the fridge indicator 3 To deactivate Peak Demand Off Overr...

Page 43: ...ime and this function will save energy during the specified period in a 24 hour cycle If the time is not set the function works with the default time settings The default time settings are below 6 am to 10 am 1st November 30th April 3 pm to 7 pm 1st May 31th October To change the time setting for the Delay Defrost Capability You can change the time setting for the Delay Defrost Capability on the a...

Page 44: ...re will be a time delay before the ice maker resumes operation It is normal for several cubes to be joined together If ice is not used frequently old ice cubes will become cloudy taste stale and shrink If you do not want to make ice turn the ice maker off For detailed instructions on turning the ice maker on or off see the Turning on or off the ice maker section on page 36 If the auto ice maker do...

Page 45: ...ratch the surface of glass shelves Fridge shelves To remove a shelf fully open the fridge door Hold the front of the shelf and gently lift up and slide out 1 Fully open the fridge door 2 Hold the front of the shelf lift the back of the shelf to release the hook from the groove 3 Pull out to remove Maintenance Untitled 1 45 2021 03 09 10 32 23 ...

Page 46: ...o reinsert insert the door bin slightly above its final location making sure that the back of the bin is against the door Hold the rear of the door bin with both hands and then press down so that it fits snugly CAUTION Do not remove a bin that is filled with food Empty the bin beforehand Use caution when opening the door if the bottom bin contains larger bottles which may fall over Do not allow ch...

Page 47: ...lide out We recommend that you remove the door bins before removing the drawer This is to prevent damage to the door bins To reinsert insert the drawer into the frame rails and then slide inward Freezer baskets 1 Fully open the freezer drawer 2 Lift the ice bucket to remove Untitled 1 47 2021 03 09 10 32 24 ...

Page 48: ...pull out To reinsert put the basket onto the rail assembly rear side first CAUTION Do not twist the basket when removing or reinserting the basket The basket can be scratched To prevent physical injury property damage or suffocation keep children away from freezer baskets that have been removed Do not remove the divider Put the wheels of the upper basket on the end of the rails of the lower basket...

Page 49: ...ord 2 Use a moistened soft lint free cloth or paper towel to clean the refrigerator s interior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Rubber seals If the rubber seals of a door become dirty the door may not close properly and reducing refrigerator performance and efficiency Use a mild detergent and damp cloth to clean the rubber seals Then dry ...

Page 50: ...ment LED Lamps To replace the lamps of the refrigerator contact a local Samsung service center WARNING The lamps are not user serviceable Do not attempt to replace a lamp yourself This can cause electric shock Untitled 1 50 2021 03 09 10 32 25 ...

Page 51: ...ce or direct sunlight Keep the refrigerator away from direct sunlight or a heat source Not enough clearance between refrigerator and nearby walls or cabinets Make sure there is a gap of at least 2 5 inches 5 cm between the refrigerator back and sides and any nearby walls or cabinets The refrigerator is overloaded Food is blocking the refrigerator vents Do not overload the refrigerator Do not allow...

Page 52: ... the door gasket Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture enters the refrigerator Remove the moisture and do not leave a door open for extended periods of time Food with high moisture content Make sure food is wrapped airtight Water ice dispenser models only Symptom Possible causes Solution Water flow is weaker than normal...

Page 53: ...te dispenser panel Lock Ice maker is off Turn on the ice maker Ice does not dispense Ice may jam if the ice dispenser is not used for a long time approx 3 weeks If you won t be using the refrigerator for a long time empty the ice bucket and turn off the ice maker Ice bucket is not properly inserted Make sure the ice bucket is properly inserted Water line is not connected properly or water supply i...

Page 54: ...tly Check if the water line stop cock is closed Dispenser panel Lock is activated Deactivate dispenser panel Lock A third party water filter was installed Use only Samsung provided or approved filters Unapproved filters may leak and damage the refrigerator Water filter indicator turns on or blinks Replace the water filter After replacing reset the filter indicator sensor Untitled 1 54 2021 03 09 1...

Page 55: ...l be charged for any service visits related to normal operating sounds in which no defects were found These sounds are normal When starting or ending an operation the refrigerator may make sounds similar to a car engine ignition As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set t...

Page 56: ...g As the refrigerator temperature increases or decreases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker you may hear a buzzing sound Due to pressure equalizing when you open and close the refrigerator door you may hear a whoo...

Page 57: ...the refrigerator s display is off this indicates that no network connection has been established yet In this case use the SmartThings app to connect and register your refrigerator to the access point AP of your house Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An error mess...

Page 58: ...rts SEP Smart Energy profile Why isn t the Energy Management function working normally Confirm that the router in your home and the internet are working properly Connect a Smartphone to the router AP Access Point and then confirm that you can browse the Internet on the phone Confirm that refrigerator is connected to the AP Check for Wi Fi icon on the panel of the refrigerator If the refrigerator i...

Page 59: ... presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center to receive warranty service SAMSUNG will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area If in home service is not available SAMSUNG may elect at its option to...

Page 60: ...ltage fluctuations and surges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use your product and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses The cost of repair or replacement under these excluded...

Page 61: ...S BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you This warranty gives you specific rights and you may also have other rights which vary from state to state SAMSUNG does not warrant uninterrupted or error free operation of the product No warranty or gua...

Page 62: ...Inverter Compressor 10 years Part only SECA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material SECA will repair or replace the product at its option In home service is not available in all areas Contact us to find out if in home service is currently available in your area by using...

Page 63: ... and or other Acts of God misuse incorrect line voltage improper installation improper or unauthorized repairs commercial use or damage that occurs during shipping Customer adjustments which are explained in this owners manual are not covered under the terms of this warranty This warranty will automatically be voided for any unit found with a missing or altered serial number This warranty is valid...

Page 64: ...not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interf...

Page 65: ...que de la classe B est conforme á la norme NMB 003 du Canada For products available in the US and Canadian markets only channels 1 11 are available You cannot select other channels IC RADIATION EXPOSURE STATEMENT This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated so there is at least 8 inches 2...

Page 66: ... software included in this product contains open source software The following URL http opensource samsung com opensource SMART_TP2_0 seq 0 leads to open source license information as related to this product Untitled 1 66 2021 03 09 10 32 27 ...

Page 67: ...Memo Untitled 1 67 2021 03 09 10 32 27 ...

Page 68: ...ny questions or comments relating to Samsung products please contact the SAMSUNG Customer Care Center Country Contact Center Web Site U S A 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French DA68 04132A 02 Untitled 1 68 2021 03 09 10 32 27 ...

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