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troubleshooting 

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troubleshooting

PROBLEM

SOLUTION

The appliance is not 
operating at all or the 
temperature is too high 
or low.

Check the Refrigerator for the following:

• 

Check if the power plug is correctly connected.

• 

Check if the power fuse is blown.

• 

Is the temperature control or control panel correctly set?

• 

Does sun shine on the appliance or are there any heat sources nearby?

• 

Is the back of the appliance too close to the wall?

• 

Do not store the hot food till it comes to room temperature.

• 

Did you leave the Refrigerator or freezer door open for a long time?

If a problem occurs, contact your service agents.

The food in the 
Refrigerator is frozen.

• 

Is the temperature control or control panel set to the coldest 
temperature?

• 

Is the surrounding temperature too low?

There are unusual 
noises.

• 

Check if the appliance is installed on a stable and even floor.

• 

Is the back of the appliance too close to the wall?

• 

Have any foreign objects fallen behind or under the appliance?

• 

Is the noise coming from the compressor in the appliance?

• 

A ticking sound occurs when the various accessories contract or 
expand.

The front corners 
and sides of the 
appliance are warm and 
condensation starts to 
form.

• 

Heat-proof pipes are installed in the front corners of the appliance to 
prevent condensation from forming. 
When the surrounding temperature rises, this may not always be 
effective. However, this is not abnormal.

• 

In very humid weather, condensation may form on the outer surface of 
the appliance when the moisture in the air comes into contact with the 
cool surface of the appliance.

You can hear a liquid 
bubbling in the 
appliance.

• 

This is the refrigerant, which cools the inside of the appliance.

There is a bad smell 
inside the appliance.

• 

Is there any spoiled food inside of the Refrigerator? 

• 

Make sure that strong smelling food (for example, fish) is wrapped so 
that it is airtight.

• 

Clean out your Refrigerator periodically and throw away any spoiled or 
suspect food.

There is a layer of frost 
on the appliances walls.

• 

Are the air outlet vents blocked by food stored inside the Refrigerator?

• 

Space the food out as much as possible to improve ventilation.

• 

Is the door fully closed?

Condensation forms on 
the inside wall of the 
appliance and around 
vegetables.

• 

Food with a high water content is stored uncovered with a high 
humidity level or the door has been left open for a long time.

• 

Store the food with a cover or in sealed containers.

Summary of Contents for RA19

Page 1: ...RA19 English Refrigerator user manual imagine the possibilities Thank you for purchasing a Samsung product Free Standing Appliance ...

Page 2: ...WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Do NOT attempt Do NOT disassemble Do NOT touch Follow directions carefully Unplug the power plug from the wall socket Make sure the machine is grounded to prevent electric shock Call the contact center for help Note T...

Page 3: ...sitive products in the Refrigerator Products that require strict temperature controls must not be stored in the Refrigerator Do not place or use electrical appliance inside the Refrigerator unless they are of a type recommended by the manufacturer Do not use a hair dryer to dry the inside of the Refrigerator Do not place a lighted candle in the Refrigerator for removing bad odors This may result i...

Page 4: ...ng to last Most power failures that are corrected within an hour or two will not affect your Refrigerator temperatures However you should minimize the number of door openings while the power is off Should the power failure last more than 24 hours remove all frozen foods If keys are provided with the Refrigerator the keys should be kept out of the reach of children and not in vicinity of the applia...

Page 5: ...urt your hand or fall down Adjusting the temperature control DIAL At Normal POINT 5 No To maintain optimum temperature for food storage set the control dial at the Normal Position DIAL At Coldest POINT When setting the control dial at the Coldest Position the Refrigerator be comes coldest When largequantities of food is stored For quickice making set the control dial at the Coldest Position DIAL A...

Page 6: ...the front of the shelf up and pull it out Vegetable Box Pull the moisturizing veg box forward and take it out of the Refrigerator Lift the cover up and pull it out of the Refrigerator Guard Variety Lift the Guard Variety up and side it out This utility guard is adjustable and may be positioned to best fit your needs Guard Jumbo Lift the guard up and slide it out This Guard Jumbo is not adjustable ...

Page 7: ...nt corners and sides of the appliance are warm and condensation starts to form Heat proof pipes are installed in the front corners of the appliance to prevent condensation from forming When the surrounding temperature rises this may not always be effective However this is not abnormal In very humid weather condensation may form on the outer surface of the appliance when the moisture in the air com...

Page 8: ...enter COUNTRY CALL Web site INDIA 3030 8282 1800 110011 1800 3000 8282 1800 266 8282 www samsung com Monday Sunday 9 00AM 8 PM IST Press Prefix Local STD Code 3030 8282 Toll Free 1800 110011 From MTNL BSNL Lines Address Suites No 101 103 First Floor Copia Corporate Suites Plot No 9 Jasola District Center New Delhi 110025 Service helpline support india samsung com ...

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