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© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.

QBR (QB13R QB13R-T QB24R QB24R-B QB24R-T QB24R-TB)

The colour and the appearance may differ depending on the product, and the content in the 

manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

An administration fee may be charged in the following situations: 

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., 

where the user manual has not been read). 
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., 

where the user manual has not been read). 

You will be informed of the administration fee amount before a technician visits. 

Smart Signage User Manual (By Model)

This manual provides information about your Smart Signage including supported types and product specifications per model. 

Summary of Contents for QB24R-B

Page 1: ...his product is under16 hours If the product is used for longer than 16 hours a day the warranty may be void An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a repair centre but it is found that the product has no defect i e w...

Page 2: ...ation Guide 15 Tilting Angle and Rotation 15 Ventilation 15 Enclosure guide Supported models QB13R QB13R T 16 Installing the Wall Mount 17 Installing the Wall Mount 17 Wall Mount Kit Specifications VESA 17 Using a touchscreen monitor Supported models QB13R T QB24R T QB24R TB Touchscreen monitor 18 Read below before using the product 18 Requirements 19 Connecting the touchscreen monitor 20 Connecti...

Page 3: ... used for MDC using the D SUB 9 pin type RS232C cable Checking the Components Quick Setup Guide Warranty card Not available in some locations Regulatory guide Power cord AC DC adapter Supported models QB13R QB13R T Batteries AAA x 2 Not available in some locations Remote Control RS232C adapter STAND BAR x 2 Supported models QB13R QB13R T TOUCH OUT cable Supported models QB13R T QB24R T QB24R TB ...

Page 4: ...4 Using the STAND BAR Supported models QB13R QB13R T Place the product with the face down on top of the protective cloth or cushion Insert the bar into a slot on the product and then turn to fasten ...

Page 5: ...tion Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled Powerbutton Turns the product on or off Use the remote control within 2 5 m to 4 m from the sensor on the product at an angle of 30 from the left and right Store used batteries out of reach of children and recycle Do not use a new and used batt...

Page 6: ...g function Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled Powerbutton Turns the product on or off Use the remote control within 2 5 m to 4 m from the sensor on the product at an angle of 30 from the left and right Store used batteries out of reach of children and recycle Do not use a new and use...

Page 7: ...at is shown in the images To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide p...

Page 8: ...cts to MDC using an RS232C adapter USB 1 0A Connect to a USB memory device The USB ports on the product accept a maximum constant current of1 0A If the maximum value is exceeded USB ports may not work RJ45 Connects to MDC and the Internet using a LAN cable 10 100 Mbps Use Cat7 STP Type cable for the connection Shielded Twist Pair HDMI IN Connects to a source device using a HDMI cable or HDMI DVI c...

Page 9: ... 0A Connect to a USB memory device The USB ports on the product accept a maximum constant current of1 0A If the maximum value is exceeded USB ports may not work RJ45 Connects to MDC and the Internet using a LAN cable 10 100 Mbps Use Cat7 STP Type cable for the connection Shielded Twist Pair HDMI IN Connects to a source device using a HDMI cable or HDMI DVI cable TOUCH OUT Connects to a PC using a ...

Page 10: ... Internet using a LAN cable 10 100 Mbps Use Cat7 STP Type cable for the connection Shielded Twist Pair USB 5V1 0A Connect to a USB memory device The USB ports on the product accept a maximum constant current of1 0A If the maximum value is exceeded USB ports may not work IR Connects to an external IR cable that receives signals from the remote control Outputs sound to an audio device via an audio c...

Page 11: ...DVI cable RJ45 Connects to MDC and the Internet using a LAN cable 10 100 Mbps Use Cat7 STP Type cable for the connection Shielded Twist Pair USB 5V1 0A Connect to a USB memory device The USB ports on the product accept a maximum constant current of1 0A If the maximum value is exceeded USB ports may not work IR Connects to an external IR cable that receives signals from the remote control Outputs s...

Page 12: ...ove the cursor to Power off and then press and hold the power button to turn off the product Source Select the connected input source With the control menu screen displayed briefly press the power button to move the cursor to Source and then press and hold the power button to display the input source screen With the input source screen displayed press and hold the power button to switch to the des...

Page 13: ...e control to go to System Touch Control Admin Menu Lock and select Off from the OSD menu Administrator menu may not work properly when connecting a source device Buttons Description Volume Adjust the Volume Select Volume from the administrator menu Home Enter Home mode Select Home from the administrator menu Menu Display the OSD menu To change settings select a menu item Select Menu from the admin...

Page 14: ...oid using the product outdoors where it can be exposed to rain or snow Be careful not to get the AC DC adapterwet when you wash the floor Make sure to rest the AC DC power adapterflat on a table or the floor If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the adapter and cause it to malfunction Remove the plastic bag fro...

Page 15: ...d on a ceiling floor or table Ventilation Contact Samsung Customer Service Centre for further details Installation on a PerpendicularWall A Minimum 15 mm B Ambient temperature Under 35 C When installing the product on a perpendicularwall allow at least 15 mm of space between the product and wall surface forventilation and ensure that the ambient temperature is kept below 35 C A B Installation on a...

Page 16: ... 0 40 C but it is limited by installation condition B E D A C Size of airvent and required space from each sides Operating temperature Depth A Width B C D E 0 35 C Minimum 25 mm width of the set 29 8 mm 193 5 mm Minimum 15 mm or total vent hole area 30 of area of top and bottom side ...

Page 17: ... the VESA standard screw specifications Screws that are too long may cause damage to the inside of the product Forwall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is n...

Page 18: ...he OSD menu using the remote control and select Samsung SMART Signage or Auto Read below before using the product Take extra care to ensure an electrical substance does not contact the screen The screen may not function properly if there is static Do not press hard on the touchscreen with your finger tip Do not use a sharp object when tapping the screen The screen may break or get damaged Do not t...

Page 19: ...d for touch input UPDD driver Linux Ubuntu 10 04 12 10 14 04 18 04 Above Linux The touch feature is available in Kernel version 3 0 or above To use the multi touch feature or change the display orientation a separate driver needs to be installed You may can not use touch function in some OS Linux distribution dependant Android Chrome may have limited touch capability Fedora 15 16 19 20 Above OpenS...

Page 20: ...onnected input source If the screen appears blank turn the product off and then on again 4 Connect the TOUCH OUT TOUCH port on the product to a USB port on the PC using the TOUCH OUT cable TOUCH OUT TOUCH Connecting to a laptop ortablet PC A laptop or tablet PC can be connected to the product using the same method when connecting a desktop PC If touchscreen control is not available after the devic...

Page 21: ... page Touch this screen to identity it as the touchscreen If this is not the Tablet PC screen press Enter to move to the next screen To close the tool press Esc Configuring the touchscreen monitorsettings To properly use the touch function of the product in Windows go to Tablet PC Settings and calibrate the product First connect the touchscreen monitor before configuring the following settings The...

Page 22: ...nywhere on the screen to return to the last calibration point Press the Esc button to close the tool Do not change your screen orientation until you have completed the calibration process 5 After calibration is complete the message Do you want to save the calibration data appears Select Yes Digitizer Calibration Tool Yes No Do you want to save the calibration data 6 The touchscreen monitor has bee...

Page 23: ...trol Tap Lightly tap the screen Use this gesture to select a feature or menu item It is similar to clicking on a mouse Drag Lightly touch and drag in any direction on the screen Use this gesture to move in a specific direction on a web page map or photo It is similar to dragging a mouse Double tap Tap the screen twice Use this gesture to run the selected programme It is similar to double clicking ...

Page 24: ...m in out Spread or pinch your fingers on the screen as shown in the image Use these gestures to zoom in or out respectively on a web page map or photo Notes To increase the touch input accuracy enlarge the font or icons In touchscreen control mode use of the remote control when precise clicks or inputs are required is more effective ...

Page 25: ...product label AC100 240V 50 60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries Environmental considerations Operating Temperature 0 C 40 C 32 F 104 F For installing the enclosure keep the internal temperature at 35 C or below Humidity 10 80 non condensing Storage Temperature 20 C 45 C 4 F 113 F Humidity 5 95 non condensing Supported models QB...

Page 26: ...cturing of this product approximately1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel Using a resolution other than the specified resolution may degrade the picture quality To avoid this it is recommende...

Page 27: ... 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 188 50 000 VESA 800 x 600 46 875 75 000 49 500 VESA 1024 x 768 48 363 60 004 65 000 VESA 1024 x 768 56 476 70 069 75 000 VESA 1024 x 768 60 023 75 029 78 750 VESA 1152 x 864 67 500 75 00...

Page 28: ...ung Open Source http opensource samsung com THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS 1 HEVC CONTENT ONLY FOR PERSONAL USE 2 HEVC CONTENT THAT IS NOT OFFERED FOR SALE AND 3 HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH ...

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