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The columns displayed in the <Active Calls> window are described below:
Column
Description
CID
Phone number and name of the caller
DID
Phone number and name of a call connected to the DID
State Call
status
Duration
Elapsed time since call connection
Details Other
information
Caller Information
Information about the caller
Recently Forwarded To
Recently forwarded phone number (up to 3)
Using the caller information and recently forwarded phone number
To use the caller information and recently forwarded phone number, select
[Contact Info.] of [Active Calls] from the [Columns] tab of [Options].
Modifying the Caller Information
Right-click on the <Active Calls> window and select [Save Contact] to save or modify and
save the caller information.
Only if the <Active Calls> window is in a conversation phase and information exists in [Name]
and [Tel No.], the [Save Contact] menu will be enabled.
NOTE
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