OfficeServ 7100
PROGRAMMING
TECHNICAL MANUAL
PART 2 APRIL 2007
MMC: 714
DID NUMBER AND NAME TRANSLATION
DESCRIPTION:
Assigns an incoming DID call to a specific ring plan destination. It also provides a call
waiting option, if needed, so that a second incoming DID call can be received. The
table is also used to define which MOH source a caller to that DID number will hear
when placed on hold. An 11 character name can be added to the number. There are
a maximum of 999 entries. If there is no matching number on DID service the call is
routed to the operator group for that ring plan.
Definitions of option are as follows:
1.
DGT: Digits to be received from CO. Up to 16 digits may be entered.
2.
MOH SOURCE: Allows the technician to select what the calling party will hear
in regards to that DID/DNIS number if the call is placed on hold. There are a
total of 6 possible music selections (see below).
With the embedded voicemail, you may also select a voicemail recording as a
music source. The recording must already been defined in MMC 748 and will
show up here as the SVM port associated with the recording.
OPTIONS
2.1 NONE:
No Music on Hold. Follows the setting in MMC 408 for the
trunk the call comes in on.
2.2 TONE:
A repeated tone is played to the outside party.
2.3 INTERNAL
CHIME:
This is entered as the directory number of the
music source on the MCP (3761).
2.4 EXTERNAL
DEVICE:
Music Source or Digital announcer. This is
entered as the directory number of an external music source.
2.5 VOICE MAIL SOUND FILE:
If the OfficeServ 7100 system has an
embedded voicemail, up to 100 custom recorded sound files from
the embedded voicemail can be used for MOH sources. Select the
voicemail port assigned in MMC 748. If you select this option be
advised that each VMMOH source requires a dedicated voicemail
port/channel.
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