Troubleshooting
67
Q&A
When experiencing problems with the computer, try these
solutions.
Windows
How can I uninstall an application?
1
Select the Start button ( )
→
Settings
→
Apps
→
Apps &
features
.
2
On the list, select next to the app you want to delete, and
then select
Uninstall
.
Windows recovery function
If the
Samsung Recovery
application is not supported by the
computer, reinstall Windows using the recovery function of
Windows.
Reinstalling Windows will erase all data saved on the
computer. Back up applications and personal data to an
external storage device before reinstalling Windows.
1
Select the Start button ( )
→
Settings
→
System
→
Recovery
.
2
Select
Reset PC
.
3
Select
Keep my files
or
Remove everything
.
After the system is recovered, select the Start button ( )
→
All apps
→
Samsung Update
to install the required
Samsung applications.
