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English-37

Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of your
set and contact your local dealer.

No sound or picture

Normal picture but no sound

No picture or black and white picture

Sound and picture interference

Blurred or snowy picture,
distorted sound

Remote control malfunctions

“Check Signal Cable” message is
displayed.

On PC mode, “Not Supported Mode”
message is displayed.

On PC mode, horizontal or vertical bars
appear to flicker, jitter or shimmer on the
image.

On PC mode, screen is black and 
power indicator light is steady amber 
or blinks every 0.5 or 1 seconds

On PC mode, image is not stable and 
may appear to vibrate.

On PC mode, image is not centered 
on the screen.

You need the Monitor driver software.

Check that the mains lead has been connected to a wall socket.

Check that you have pressed the 

Power

( ) button.

Check the picture contrast and brightness settings.

Check the volume.

Check the volume.

Check whether the 

MUTE

button has been pressed on the remote

control.

Adjust the color settings.

Check that the broadcast system selected is correct.

Try to identify the electrical appliance that is affecting the set and
move it further away.

Plug your set into a different mains socket.

Check the direction, location and connections of your aerial. 
This interference is often due to the use of an indoor aerial.

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window).

Check the battery terminals.

Check that the signal cable is firmly connected to the PC or video
sources.

Check that the PC or video sources are turned on.

Check the maximum resolution and the frequency of the video
Adapter.

Compare these values with the data in the Display Modes Timing
Chart.

Adjust the Coarse or Fine function.

The TV is using its power management system.

Move the computer’s mouse or press a key on the keyboard.

Check that the display resolution and frequency from your
computer or video board is an available mode for your set. On your
computer check: Control Panel, Display, Settings.

If the setting is not correct, use your computer utility programme to
change the display settings. 

Your set supports multiscan display functions within the
following frequency domain:

Horizontal frequency:

30 ~ 85 kHz

Vertical frequency:

55 ~ 85 Hz

Adjust the horizontal and vertical position.

Download the driver from WWW pages:

http://www.samsungusa.com/monitor
http://www.samsung-monitor.com

All manuals and user guides at all-guides.com

Summary of Contents for LW24R15W

Page 1: ...re operating the unit please read this manual thoroughly and retain it for future reference ON SCREEN MENUS PC DISPLAY PICTURE IN PICTURE PIP PICTURE BY PICTURE PBP TELETEXT All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...ng performance or use of this material The Samsung logo is the registered trademarks of Samsung Electronics Co Ltd VESA DPMS and DDC are registered trademarks of Video Electronics Standard Association the ENERGY STAR name and logo are registered trademarks of the U S Environmental Protection Agency EPA As an ENERGY STAR Partner Samsung Electronics Co Ltd has determined that this product meets the ...

Page 3: ...a well ventilated area œ Keep the power adaptor away from any other heater Possible fire hazard Do NOT expose the TV to direct sunlight If the TV is broken do not try to repair it yourself Contact qualified service personnel Keep all power adaptors apart Possible fire hazard Remove and discard the plastic cover from the power adaptor before use Possible fire hazard If the remote control is not use...

Page 4: ...wing the Remote Control Teletext Functions 13 Inserting the Batteries in the Remote Control 14 Switching On and Off 14 Becoming Familiar with the Remote Control 15 Choosing Your Language 16 SETTING THE CHANNELS Storing Channels Automatically 17 Storing Channels Manually 18 Giving Channels Names 19 Skipping Unwanted Channels 20 Fine Tuning Channel Reception 20 Sorting the Stored Channels 21 USING T...

Page 5: ...ze 30 Adjusting the Image Quality 31 Changing the Image Position 31 Adjusting the Color 32 Initializing the Image Settings 32 Display Modes 33 PowerSaver 33 USING THE TELETEXT FEATURE Teletext Feature 34 Displaying the Teletext Information 34 Selecting a Page by Number 35 Using FLOF to Select a Page 36 Storing Teletext Pages 36 RECOMMENDATIONS FOR USE Troubleshooting Before Contacting Service Pers...

Page 6: ...he selector up or down on the OSD Increases or decreases the channel number VOL Moves the selector left or right on the OSD Increases or decreases the level of audio volume and the values of the selected function Auto Allows you experience the quality of displayed picture The values of fine coarse and position are adjusted automatically It works PC mode only Power Turns ON OFF your set Remote Cont...

Page 7: ...fix your set into the stand Installation Notes Do not install your set on any place other than vertical walls To protect the performance of your set and prevent troubles avoid the followings Do not install next to smoke and fire detectors Do not install in an area subjected to vibration or high voltage Do not install in the wall Do not install near or around any heating apparatus Use only recommen...

Page 8: ...C DC POWER SCART RF 1 2 3 4 5 6 6 7 Whenever you connect an audio or video system to your set ensure that all elements are switched off Refer to the documentation supplied with your equipment for detailed connection instructions and associated safety precautions Power Input All manuals and user guides at all guides com ...

Page 9: ...formation refer to the driver installation instructions included with your CD package 15 Pin D SUB connector Pin Separate H V Composite H V Sync on green 1 Red R Red R Red R 2 Green G Green G Green G Horizontal Vertical sync 3 Blue B Blue B Blue B 4 Grounding Grounding Grounding 5 Grounding DDC Grounding DDC Grounding DDC 6 Red R Grounding Red R Grounding Red R Grounding 7 Green G Grounding Green ...

Page 10: ...priate external A V device such as VCR DVD or Camcorder Connect RCA audio cables to AUDIO L and AUDIO R on the rear of your set and the other ends to corresponding audio out connectors on the A V device Headphone may be connected to the headphone output on the rear of your set While the headphone is connected the sound from the built in speakers will be disabled ˆ Connecting External Speakers Conn...

Page 11: ... to pages 8 and 9 for further details 2 Switch your set on and if necessary press the SOURCE button repeatedly The input sources are displayed in the following order Ant TV Scart Video S Video PC HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE SOURCE AUT UTO DISPLA DISPLAY STILL STILL P STD STD S STD STD Power LOCATE All manuals and user...

Page 12: ...ure size selection Automatic switch off Television On Off Available sources selection One Two digit channel selection Previous channel Exit from the OSD Temporary sound switch off Picture effect selection Sound effect selection Picture In Picture On Off Virtual Dolby menu display Volume decrease Next channel Volume increase The performance of the remote control may be affected by bright light Disp...

Page 13: ...AUT UTO DISPLA DISPLAY STILL STILL P STD S STD STD Power er MENU 1 2 3 4 5 6 7 8 9 0 LOCA LOCATE P P Teletext hold Teletext reveal Teletext display mix both teletext information and the norma l broadcast Teletext store Teletext previous page Teletext mode selection List or Flof Teletext cancel Teletext next page Programme selection by name Teletext size selection Teletext sub page Fastext topic se...

Page 14: ...to page 39 for further instructions on plug wiring Plug the mains lead into an appropriate socket Result The screen is turned on and a green Standby indicator appears on the front of your set Your set can be placed in Standby mode in order to reduce the power consumption The Standby mode can be useful when you wish to interrupt viewing temporarily during a meal for example 1 Press the Power button...

Page 15: ...play the Used to return to the previous on screen menu system menu or normal viewing EXIT Used to exit from the menu system and return to normal viewing directly HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLA...

Page 16: ...TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL ...

Page 17: ... to page 20 Fine tune channel reception if necessary refer to page 20 Sort them in the order required refer to page 21 HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL ...

Page 18: ...TX MIX V DOLB PRE CH EXIT MUTE SOURCE AUTO DISPLAY STIL P STD S STD Power LOCAT HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II...

Page 19: ... DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT M...

Page 20: ...PBP ON TTX MIX V DOL PRE C EXIT MUTE SOURCE AUTO DISPLAY STIL P STD S ST Power LOCA HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE FineTuning...

Page 21: ...CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPL...

Page 22: ...RE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE Adjusting the Picture Settings Your set has several settings which allow you to control picture quality 1 Press the MENU button Result The main menu is displayed 2 Press the P or P button to select the Picture Result The options available in the Picture group are displayed 3 Press the or button 4 Select the option Brightness Contra...

Page 23: ... SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE Freezing the Current Picture Press the STILL button on the remote control to freeze the picture on a given frame To return to normal viewing press the STILL button again Picture Mode Custom Brigh...

Page 24: ...erences 1 Press the MENU button Result The main menu is displayed 2 Press the P or P button to select the Sound Result The options available in the Sound group are displayed 3 Press the or button 4 Select the option Bass or Treble to be adjusted by pressing the P or P button Press the or button Result The horizontal bar is displayed 5 Press the or button to reach the required setting If you make a...

Page 25: ...Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE Switching the Internal Speakers On Off When the internal speakers are switched off all the sound is routed to the external speakers 1 Press the MENU button Result The main menu is displayed 2 Press the P or P button to select the Soun...

Page 26: ...s then switch to the Mono When receiving a mono sound in the AV mode connect to the AUDIO L connector on the rear panel HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL...

Page 27: ... PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF ...

Page 28: ...E PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Pow...

Page 29: ...EEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL ...

Page 30: ...L SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE Selecting the Image Size 1 Press the MENU button Result The main menu is displayed 2 Press the P or P button to select the PC Result The options available in the PC group are displayed 3 Press the or button Result The Image is selected 4 Press the or button again Result The op...

Page 31: ...BY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE 1 Press the MENU button...

Page 32: ...ATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE CH EXIT MUTE SOURCE AUTO DISPLAY STILL P STD S STD Power LOCATE HOLD DUAL I II LIST FLOF CANCEL SLEEP SUBPAGE SIZE PIP P SIZE PBP ON TTX MIX V DOLBY PRE C...

Page 33: ...y on the keyboard If the signal from the system equals to the standard signal mode the screen is adjusted automatically If the signal from the system doesn t equal to the standard signal mode adjust the mode with referring to the Video card user guide because the screen might not display or only the power LED might be on For the display modes listed below the screen image has been optimized during...

Page 34: ...me on your set For Teletext information to be displayed correctly channel reception must be stable otherwise Information may be missing Some pages may not be displayed 1 Select the channel providing the Teletext service using the P or P button 2 Press the TTX MIX button to activate the teletext mode Result The contents page is displayed It can be redisplayed at any time by pressing the index butto...

Page 35: ...ers to quiz games for example The normal screen reveal again A secondary page SUBPAGE by entering its 4 digit number The next page page up The previous page page down Double size letters in the SIZE Upper half of the screen Once Lower half of the screen Twice Normal screen Three times HOLD HOLD DU DUAL I II AL I II LIST FLOF LIST FLOF CANCEL CANCEL SLEEP SLEEP SUBP SUBPAGE GE SIZE SIZE PIP PIP P S...

Page 36: ...mbers are displayed in different colors The LIST FLOF button is used to switch between the LIST and FLOF modes 2 Press the colored button corresponding to the page that will be replaced 3 Enter the new page number using the numeric buttons 4 Repeat steps 2 and 3 for each page to be stored using a different colored button each time 5 Press the store button until the corresponding blocks blink HOLD ...

Page 37: ...ystem selected is correct Try to identify the electrical appliance that is affecting the set and move it further away Plug your set into a different mains socket Check the direction location and connections of your aerial This interference is often due to the use of an indoor aerial Replace the remote control batteries Clean the upper edge of the remote control transmission window Check the batter...

Page 38: ... Vp p 75 ohm RGB Input 0 7 Vp p 75 ohm Audio Input Output 500mVrms Color system PAL Power Supply Input 100 240 V 50Hz 60Hz Output DC 14V 8A Power Consumption Maximum 120 W Power Saving 8 W Dimensions W X D X H 618 x 67 5 x 422 TV body 665 2 x 218 2 x 472 With stand Environmental Considerations Operating Temperature 50 F to 104 F 10 C to 40 C Operating Humidity 10 to 80 Storage Temperature 13 F to ...

Page 39: ...ension lead or consult your dealer for assistance However if there is no alternative to cutting off the plug remove the fuse and then safely dispose of the plug Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord IMPORTANT The wires in the mains lead are colored in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colors may n...

Page 40: ... not hesitate to contact your retailer or service agent if a change in the performance of your product indicates that a faulty condition may be present BN68 00169E 02 ELECTRONICS All manuals and user guides at all guides com ...

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