The remote control does not work.
•
Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it
does not, replace the remote control's batteries.
•
Make sure that the batteries are installed with their poles (+/–) in the correct direction.
•
Try pointing the remote directly at the TV from 1.5~1.8 m away.
The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the
volume.
•
Program the cable box or satellite box remote control to operate the TV. Refer to the cable box or satellite
box user manual for the SAMSUNG TV code.
Intermittent Wi-Fi
•
Make sure the TV has a network connection (
MENU
>
General
>
Network
>
Network Status
).
•
Make sure the Wi-Fi password is entered correctly.
•
Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.
•
Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles
between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless
phones, stone walls/fireplaces, etc.)
Single story
Multi story
Wireless router
Wireless repeater
•
Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the
Mac addresses of your new Modem/Router and the TV.
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