154
155
I can't hear the sound clearly
Testing the Sound
Support
>
Self Diagnosis
>
Sound Test
Try Now
Select
Support
>
Self Diagnosis
>
Sound Test
. You can check for sound issues by listening to a
melody played through the TV's speakers. If the audio is OK, the sound problem may be caused by the
source or signal.
"
If you can't hear the melody or there is a problem, make sure
Sound
>
Speaker Settings
>
TV Sound Output
is
TV Speaker
and then try again. If the problem persists, there may be a problem with the TV. Contact
Samsung’s Call Center for assistance.
"
If the melody is played, there may be a problem with the external device. Please check the connections. If
the problem persists, check the signal strength or refer to the external device’s user manual.
There is something wrong
with the TV.
Try this!
There is no sound or
the sound is too low at
maximum volume.
Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)
connected to your TV.
The picture is good but
there is no sound.
Set
Sound
>
Speaker Settings
>
TV Sound Output
to
TV Speaker
.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the box
connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the computer’s
audio output connector.
Reboot the connected device by disconnecting and then reconnecting the device’s
power cable.
The speakers are making an
odd sound.
Make sure that the audio cable is connected to the correct audio output connector
on the external device.
For antenna or cable connections, check the signal information. A low signal level
may cause sound distortions.
Run
Sound Test
(
Support
>
Self Diagnosis
>
Sound Test
).
Summary of Contents for KR-X14ATSCH-1
Page 1: ...SMART TV E Manual ...