Samsung J3 Prime User Manual Download Page 1

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S M A R T P H O N E

User Manual

Please read this manual before operating

your device and keep it for future reference.

Summary of Contents for J3 Prime

Page 1: ...S M A R T P H O N E User Manual Please read this manual before operating your device and keep it for future reference ...

Page 2: ...ce 10 Set Up Your Device 11 Learn About YourDevice 15 Front View 16 Back View 18 Home Screen 19 Navigation 28 Entering Text 30 Multi Window 33 Emergency Mode 35 Apps 37 Using Apps 38 Applications Settings 41 Calculator 43 Calendar 44 Camera and Video 47 Clock 52 Table of Contents MET_J327T1_EN_UM_TN_QCB_042417_FINAL ...

Page 3: ...s 82 My Files 84 Phone 86 Samsung Gear 96 97 Samsung 99 Secure Folder 99 Settings 100 How to Use Settings 101 Connections 102 Wi Fi 103 Bluetooth 106 Data Usage 109 Airplane Mode 111 Mobile Hotspot 111 Tethering 114 Mobile Networks 114 Location 115 Nearby Device Scanning 117 Printing 117 Virtual Private Networks VPN 117 ...

Page 4: ... 125 Sound Quality and Effects 126 Notifications 127 Block App Notifications 128 Customize App Notifications 128 Smart Alert 129 Display 130 Screen Brightness 131 Screen Zoom and Font 131 Home Screen 132 Easy Mode 132 Icon Frames 133 Status Bar 133 Screen Timeout 133 Screen Saver 134 Wallpapers and Themes 135 Wallpapers 136 Themes 136 Icons 136 Device Maintenance 137 Quick Optimization 138 ...

Page 5: ... 148 Find My Mobile 149 Unknown Sources 149 Secure Folder 150 Secure Startup 150 Encrypt SD Card 150 Set Up SIM Card Lock 151 View Passwords 151 Security Update Service 151 Device Administration 152 Credential Storage 152 Knox Active Protection 153 Advanced Security Settings 153 Accounts 154 Samsung Cloud 155 Add an Account 156 Backup and Restore 158 159 Accessibility 161 Vision 162 Hearing 163 ...

Page 6: ...ty and Interaction 163 More Accessibility Settings 164 Accessibility Services 165 OtherSettings 166 About Device 167 Help 167 Getting Help 168 Videos 169 Simulators 169 Tips 169 Samsung Support 169 Legal 170 Legal Information 171 ...

Page 7: ...Learn about your mobile device s special features Special Features ...

Page 8: ...2 Special Features Side Speaker This device features the speaker on the side of the device Speaker ...

Page 9: ...Learn about your mobile device new device Getting Started ...

Page 10: ...Set Up Your Device ...

Page 11: ... 5 Assemble Your Device Remove the Back Cover 1 Remove the back cover 2 Caution When removing the back cover use the Warning cause the material to break ...

Page 12: ... 6 Install the SIM Card When you subscribe to a cellular network you are Warning small children X down into the device and that the card is Install an Optional Memory Card memory ...

Page 13: ... 7 Slide the memory card into the slot with the gold Install the Battery 1 the device making sure the connectors align 2 ...

Page 14: ... 8 Replace the Back Cover 1 2 have a secure seal Charge the Battery device while charging 1 ...

Page 15: ...d batteries other accessories may void yourwarranty and may cause damage 2 3 When to Charge the Battery j regular intervals When the battery level becomes too low the device q X q 138 While charging the device and the charger may X X too hot ...

Page 16: ... 10 1 2 j charging the device again Start Using Your Device Turn Your Device On or Off To turn the device on Power key until the device 1 Power key until the 2 Power off ...

Page 17: ...e screen times out To lock the device Power key 148 To unlock the device Power key or Home key and then drag Restart the Device restart your device Power key and the seven seconds Set Up Your Device Use the Set Up Wizard j q j q X and more ...

Page 18: ...bility Google Account store j or Accounts settings 1 q Apps Settings 2 Cloud and accounts Accounts 3 Google Factory Reset Protection When you sign in to a Google Account on your device q q q q use the device q 145 ...

Page 19: ...cally q q Disable Factory Reset Protection q device 1 q Apps Settings 2 Cloud and accounts Accounts Google want to remove 3 Remove account Samsung Account j Samsung account or create a new Samsung account or Samsung account on your device at any time use Accounts settings 1 q Apps Settings 2 Cloud and accounts Accounts 3 ...

Page 20: ...se Accounts settings 1 q Apps Settings 2 Cloud and accounts Accounts 3 Email Transfer Data from Your Old Device more with Samsung Smart Switch Get started today at samsungsmartswitch com Set Up Your Voicemail 1 q Phone and then Voicemail 2 q greeting and record your name q 93 ...

Page 21: ...Learn About Your Device Learn some of the key features of your mobile device including the screens and icons as well as how to navigate the device and enter text using the keyboard ...

Page 22: ...Device 16 Front View Back Earpiece Microphone Recent apps Front camera Home key Proximity sensors Power key Volume keys Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 23: ...and enables touch functionality when the device is outside a specific range to the human body Power key Briefly press to turn on or off the screen Press and hold to select a power control option Home key Press and hold to launch Google Press twice to launch the camera Volume keys Adjust the volume for ringtones calls or notifications In the camera app press a volume key to take ...

Page 24: ... About Your Device 18 Back View USB charger Accessory port Microphone Flash Rear camera Headset jack Speaker Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 25: ...Learn About Your Device 19 Home Screen Status bar Home screen indicator App shortcuts Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ...rovides device information such as network status battery charge and time on the right side and notification alerts on the left Status Icons Battery full Battery low Battery charging Vibrate mode Mute mode 4G LTE active Signal strength Network not available Wi Fi active Wi Fi available ...

Page 27: ...evice 21 Notification Icons Missed call Call in progress Call on hold New email New Gmail New voicemail New message File download in progress File upload in progress GPS active App updates available App updates complete ...

Page 28: ...Learn About Your Device 22 Notifications Settings Quick settings View all Notification cards Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ... Clear all 3 Drag upward from the bottom of the screen or tap Back to close the Notification panel Quick Settings In addition to notifications the Notification panel also provides quick access to device functions such as Wi Fi allowing you to quickly turn them on or off To view additional Quick settings and customize the Quick settings that display 1 Drag the Status bar down to display the 2 Drag ...

Page 30: ...op of a screen This screen is displayed when you press the Home Change the order of screens Touch and hold a Add a screen Swipe to the end of the screens and then tap Add Set visual themes for all system screens and icons on your device Change the look of the Home and picture or choose from preloaded wallpapers 1 From a Home screen pinch the screen 2 Tap to customize For more information see Wallp...

Page 31: ...t and Removing a widget does not delete the Screen Grid Change the number of icons that can be placed on each Home screen by changing the Screen grid dimensions 1 From a Home screen pinch the screen 2 Tap Screen grid 3 Tap a dimension option 4 x 4 4 x 5 or 5 x 5 to preview its appearance The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically 4 Tap...

Page 32: ... it to a To remove a shortcut 1 2 Drag the app shortcut to Remove shortcut and Removing a shortcut does not delete the app it just removes the shortcut from the To move a shortcut from one Home screen to another 1 2 Drag the app shortcut to and 3 Swipe to a new Home screen 4 Tap the shortcut to place it in the next available location or drag it to a specific location and ...

Page 33: ...il a highlighted box appears 2 Release the app shortcut to create the folder Enter folder name Enter a name for the folder Palette Change the color Add Add 3 Tap anywhere outside of the folder to close it To add more apps touch and hold an app shortcut and drag it to the folder Remove a Folder from a Home Screen You can remove a folder that you added to a 1 Touch and hold the folder until it detac...

Page 34: ...wing motions and gestures on your touchscreen to navigate the device Lightly tap items to select or launch them Tap an item to select it Tap an app shortcut to launch the application Lightly tap items twice to select or launch them Double tap an image to zoom in or out Touch and hold items on the screen to activate them Touch and hold a widget on a Home screen to Touch and hold a field to display ...

Page 35: ...picture Spread your fingers on the screen to zoom in while viewing a picture or a web page The device uses basic command options to perform common actions Tap to view more menu options for a screen This often allows you to select items to delete or share Delete Tap to select items to delete Share Tap to select items to share and then choose a sharing method Edit Tap to customize the screen On Off ...

Page 36: ...sing a QWERTY keyboard Predictive text Options Symbol Tap to insert symbols Touch and hold for the following Enter text using Google Voice typing Access the clipboard Emoticon Insert an emoticon at the One handed keyboard Change the keyboard layout to accommodate use with one hand Access keyboard settings ...

Page 37: ... Predictive text suggests words that match your text entries and can automatically complete common words Predictive text can learn your personal writing style from your contacts messages Gmail and of predicting your text entries Additional keyboard settings provide assistance with capitalization punctuation and much more Instead of typing enter text by speaking Settings Delete text To enable Googl...

Page 38: ...tion Launch a Google search wheneveryou say OK Google Hands free Allow requests with the device locked Select options for spoken feedback Download and install speech recognition engines allowing you to use voice input while not connected to the network Block offensive words Hide search results that contain offensive words Bluetooth headset Use audio input from a Bluetooth headset not included if o...

Page 39: ...sk by using multiple applications at the Window Controls Tap in the middle of the Switch windows Switch locations between apps Close the selected app Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 40: ...ch and hold 2 Tap two apps that support Multi window to open them in split screen view or If you are currently using an app that supports screen view You can also launch recently used apps directly into Multi window view Only applications that support Multi window have the Multi window icon 1 Tap have a icon in their title bar 2 Tap in the title bar to launch an application in split screen view Ot...

Page 41: ...data when the screen is off Turning off connectivity features such as Wi Fi and Bluetooth To activate Emergency mode 1 Press and hold the Power key to display the Device options window 2 Tap Emergency mode When accessing for the first time read the the Checkbox and then tap Agree 3 Tap After Emergency mode is turned off the Location settings may stay the same as they were in Emergency mode From th...

Page 42: ...ilable apps Email Launch the Email app Launch Google Maps Battery charge Display estimated battery charge remaining Estimated usage time remaining Display estimated standby time that can be reached based on current battery charge and usage Emergency call Dial the emergency telephone number for example 911 This kind of call can be made even without activated cellular service Disable Emergency mode ...

Page 43: ...Learn how to change the way apps are displayed organize apps into folders and uninstall or disable apps Apps ...

Page 44: ... to launch it To return to the main Home screen press the Home key Download and Install New Apps Find new apps to download and install on your device Play Store Play store Visit play google com store apps to Galaxy Apps View and download Samsung apps Visit samsung com levant apps mobile galaxyapps Uninstall Apps You can uninstall or disable apps you download and install Preloaded apps cannot be un...

Page 45: ...her uninstall or disable the app 4 Tap Done when finished Organize Apps Arrange the Order App shortcuts can be listed alphabetically or in your own custom order To change the order apps are listed 1 From a Home screen tap Apps Edit 2 Touch and hold an app shortcut or folder and then drag it to a new location 3 Tap Done when finished To alphabetize your apps 1 From a Home screen tap Apps Sort 2 Tap...

Page 46: ... Change the folder color Add Add 4 Tap anywhere outside of the folder to close it To add more apps touch and hold an app shortcut and drag it to the folder 5 Tap Done when finished To launch apps in a folder Tap a folder and then tap an app shortcut to To delete a folder 1 From a Home screen tap Apps Edit 2 Tap the folder to delete and then tap Confirm when prompted 3 Tap Done when finished To add...

Page 47: ...have disabled applications Tap at the top left of the screen Tap All apps Enabled or Disabled 4 Tap for the following options Sort by size name Sort the apps by size or name Choose or change apps that are used by default for certain features like email or browsing the Internet App permissions Control which apps have permissions to use certain features of your device Show Hide system apps Show or h...

Page 48: ...ss correctly View mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage View memory usage Notifications Configure notifications from Permissions View permissions granted to the app for access to your device s information Set the app as a default for a certain category of apps Apps that can appear on top Choose apps that can run on top of oth...

Page 49: ...thmetic function key and 4 Tap 0 to view the result 5 Tap Clear to clear the results You can view and clearyour Calculator history 1 From a Home screen tap Apps 2 Tap History To return to the calculator tap Keypad To clear the calculator history tap Clear history The Calculator app also provides advanced arithmetic functions To use the Scientific calculator 1 From a Home screen tap Apps 2 Turn the...

Page 50: ...ndar 2 Tap View and then tap an option Year Display all twelve months of this year Swipe across the screen to display anotheryear Display the current month Swipe across the screen to display another month Events and tasks are also displayed Week Display the current week Swipe across the screen to display anotherweek Day Display today s schedule by hour Swipe across the screen to display another da...

Page 51: ...e prompts Delete an Event You can delete events you create from your Calendar 1 From a Home screen tap Apps Calendar 2 3 Tap Delete Confirm when prompted Create a Task You can use your Calendar to create tasks Tasks are items you add to the calendar to be accomplished on a certain day A task appears as a checklist item and is removed once you mark the task as complete 1 From a Home screen tap Apps...

Page 52: ...e Checkbox by the task to mark it as complete and remove it from the calendar To delete an individual task tap the task to open it and then tap Delete Confirm when prompted To delete all tasks tap Delete all Calendar Settings These settings allow you to modify settings associated with using the Calendar 1 From a Home screen tap Apps Calendar 2 Tap Settings 3 Tap an option and follow the prompts ...

Page 53: ...ps Camera and Video Settings Beauty Take a picture Record video Switch cameras Modes camera or effects Flash Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 54: ...y screen as a viewfinder by aiming the camera at the subject While composing your picture use the available options or these gestures To focus the shot tap the screen When you tap the screen a brightness scale is displayed Slide the light bulb up or down to adjust the brightness To add an effects filter swipe to the left and tap a preview filter to apply it to the screen To add a shooting mode swi...

Page 55: ...ilable when taking self portraits 1 From a Home screen tap Apps Camera 2 Swipe to the right for the Mode options Each section indicates which camera front or rear the modes are available for Rear camera Allow the camera to evaluate the surroundings and determine the ideal mode for the picture Pro Manually adjust the ISO sensitivity while taking pictures Panorama Create a linear image by taking pic...

Page 56: ...lable options vary depending on the camera or recording mode used Rear camera 6 Select a resolution Use higher resolution for higher quality Higher resolution pictures take up more memory Video size Select a resolution Use higher resolution for higher quality Higher resolution videos take up more memory Front camera 6 Select a resolution Use higher resolution for higher quality Higher resolution p...

Page 57: ...tion when selecting subjects Location tags picture Set to show pictures after taking them 1 2 Open camera by pressing the Home key twice in quick succession Storage location Select the memory location for storage This option only appears if an optional memory card not included is installed 2 Use the Volume key volume Enable or disable a shutter sound when pictures are taken Reset settings Reset th...

Page 58: ...se a timer to count down to an event based on a preset time length hours minutes and seconds Alarm Set an alarm to ring at a specific time Create an Alarm Create an alarm event You can set one time or recurring alarms and choose options for how to be notified 1 From a Home screen tap Apps Clock 2 Tap Add alarm 3 Tap the following items to configure an alarm Date Choose the day for this alarm Time ...

Page 59: ...nd then touch and hold it to select it 3 Tap Delete World Clock The World clock lets you keep track of the current time in multiple cities around the globe To list a city on the main World clock screen 1 From a Home screen tap Apps Clock 2 Tap World clock 3 Tap Add city 4 Swipe through the list or tap Search to find a specific city 5 Tap the city to add it to the World clock list To remove a city ...

Page 60: ...op timing Lap Keep track of lap times Continue timing after stopping the clock Reset Reset the Stopwatch to zero Timer The Timer provides a countdown timer for up to 1 From a Home screen tap Apps Clock 2 Tap Timer 3 Use the keypad and tap and Seconds to set the length of the Timer The following options are available Start Begin the Timer Pause the Timer Resume the Timer Cancel Stop the Timer ...

Page 61: ... following procedure to add a new contact 1 From a Home screen tap Apps Contacts 2 Tap Create contact and then tap contact fields to enter information Choose a storage account for the contact You can store the contact on the device or sync it with an account Tap Contact photo to assign a picture to the new contact Enter a name and other contact information Tap Add field to enter additional entries...

Page 62: ... you share a contact the contact s information is q a vCard using Bluetooth orWi Fi Direct attach it to a message or save it to a storage location Share a Contact 1 From a Home screen tap Apps Contacts 2 Tap the contact to select it and then tap Details Share 3 Choose whether to send the contact as a 8 9 or as a Text 4 Choose a sharing method and follow the prompts Import Contacts Your phone can i...

Page 63: ...k Contacts When you have contacts from various accounts you may have multiple similar entries for a single contact Contacts lets you link multiple entries into a single contact To link contacts 1 From a Home screen tap Apps Contacts 2 Tap the contact to select it and then tap Details 3 Tap Link contacts 4 Tap contacts to choose them 5 Tap Link To unlink contacts 1 From a Home screen tap Apps Conta...

Page 64: ...it and then tap Details 3 Tap To remove contacts from Favorites 1 From a Home screen tap Apps 2 Tap the contact to select it and then tap Details 3 Tap Remove from Favorites the star dims Delete Contacts You can delete a single contact or choose multiple contacts to delete 1 From a Home screen tap Apps Contacts 2 Touch and hold a contact to select it You can also tap other contacts or tap the All ...

Page 65: ...ts 2 Tap 3 Tap Create and then tap fields to enter information about the group Enter a name for the new group Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 4 Tap Save You can add more contacts to a group or remove contacts 1 From a Home screen tap Apps Contacts 2 Tap and then tap a group 3 Tap Edit To add a contact tap Add member and then t...

Page 66: ...n tap Apps Contacts 2 Tap and then tap a group 3 Tap Send message You can send an email to members of a group 1 From a Home screen tap Apps Contacts 2 Tap and then tap a group 3 Tap Send email 4 Tap contacts to select them or tap the All at the top of the screen to select all and then Done Only group members that have an email address in their records are displayed 5 ...

Page 67: ...p to delete 3 Tap Delete 4 Tap to only delete the group or tap to delete the group and the contacts in the groups Contacts Settings These settings allow you to modify settings associated with using the Contacts app 1 From a Home screen tap Apps Contacts 2 Tap Settings 3 Tap an option and follow the prompts ...

Page 68: ...dress or tap Add from Contacts to select a recipient If manually entering recipients enter additional recipients by separating each entry with a semicolon More recipients can be added at any time before the message is sent If adding a recipient from your Contacts tap the contact to place a checkmark and then Done The contact is displayed in the recipients field Tap Show additional fields to add Cc...

Page 69: ...onal message options like sorting deleting sharing and more Tap Sort by to customize how messages display You can view email you receive for multiple accounts accounts individually 1 From a Home screen tap Apps Email 2 Tap at the top left of the screen to view 3 Tap the account name to view View all email in a combined View email for only one email account ...

Page 70: ... remove 4 Tap Remove Confirm when prompted Email Settings These settings allow you to modify settings associated with using the Email app 1 From a Home screen tap Apps Email 2 Tap Settings 3 Under General tap an option and then follow the prompts 4 Tap an account to configure specific settings for only that account ...

Page 71: ...65 Apps Galaxy Apps to find and download free premium apps that are A Samsung account is required to purchase and From a Home screen tap Apps ...

Page 72: ...n tap Apps Gallery 2 Tap or Stories to choose the way items are displayed 3 Tap a picture to view it or first tap an album or folder and then tap a picture 4 When viewing a picture picture Tap Favorite to mark the picture as a favorite and then access it from the Favorites album To start a slideshow with pictures and videos in the current folder tap Slideshow To set the picture as the photo for a ...

Page 73: ...can play videos stored on your device 1 From a Home screen tap Apps Gallery 2 Tap a folder or category to open it 3 Tap a video to view it 4 Tap Play video to play the video Edit Video You can trim segments of a video 1 From a Home screen tap Apps Gallery 2 Tap a video to view it 3 Tap Edit and tap an option 4 Use the sliders at the bottom of the screen to trim the video Move the left bracket to t...

Page 74: ...or While viewing a single picture orvideo tap Share to send it to others or share it with social network services Direct Share Share content with specific people directly using the sharing panel from within any app 1 From a Home screen tap Apps Settings 2 Tap Direct share and tap On Off to enable Once enabled contacts you have shared with in the past will appear as an option in the Share window fo...

Page 75: ...r to open it 3 Tap Edit 4 Tap pictures and videos to select them or tap the All pictures and videos 5 Tap Delete and confirm when prompted or When viewing a single picture orvideo tap Delete Take a Screenshot Capture an image of your screen It will automatically From any screen press and hold the Power and Home keys ...

Page 76: ...er to your mobile device From a Home screen tap Apps Google Chrome Visit support google com chrome to learn more about Chrome Drive and files From a Home screen tap Apps Google Drive Visit support google com drive to learn more about Make one to one video calls From a Home screen tap Apps Google Visit support google com duo to learn more about ...

Page 77: ...f your device From a Home screen tap Apps Google folder Google Find your current location and get directions and other location based information From a Home screen tap Apps Google Visit support google com maps to learn more q 115 Photos Automatically backs up your photos and videos to your From a Home screen tap Apps Google Photos Visit support google com photos to learn more about ...

Page 78: ...sit play google com store movies Play music and audio files on your device From a Home screen tap Apps Visit support google com music to learn more Find new apps movies and TV shows music books From a Home screen tap Apps Play Store Visit support google com play to learn more View and upload YouTube videos right from your device From a Home screen tap Apps Google Visit support google com youtube t...

Page 79: ... Home screen Refresh Back or Back Return to the previous page Forward Home Display your Internet Home screen Bookmarks Manage bookmarked pages saved pages and history Tabs Manage open tabs The number on the icon indicates the number of tabs that are View a Web Site To view a web site Tap the address field enter the web address and then tap Go on the keyboard To zoom in or out Tap the screen twice ...

Page 80: ... page stores Bookmarks Saved pages and History Save and Open Bookmarks Bookmarking a web page saves the web address so that you can access it quickly To bookmark the current web page 1 Tap Add to Bookmarks or Tap Add to Bookmarks 2 Type a title for the bookmark and tap Save To open a bookmarked web page 1 Tap Bookmarks Bookmarks 2 Tap a bookmark entry ...

Page 81: ...d web pages Tap Bookmarks History Share Pages To share a web page address with others Tap Share and follow the prompts Pages viewed in Secret mode are not listed in your browser history or search history and leave no traces such as cookies on your device Secret tabs are a darker shade than the normal tab windows Any downloaded files remain on your device afteryou close the secret tab To enable Sec...

Page 82: ...m a Home screen tap Apps Internet 2 Tap Tabs Internet Settings These settings allow you to modify settings associated with using the Internet app 1 From a Home screen tap Apps Internet 2 Tap Settings 3 Tap an option and follow the prompts ...

Page 83: ...s To use this feature you may need to subscribe to your service provider s message service The Multimedia Messaging Service MMS lets you send and receive multimedia messages such as picture video and audio messages to and from other mobile phones or email addresses To use this feature you may need to subscribe to your service provider s multimedia message service Messaging icons are displayed at t...

Page 84: ...t based Enter additional recipients by separating each entry with a semicolon and then using the previous procedure More recipients can be added at any time before the message is sent 4 Tap the Enter message field to enter a message Attach Add images audio and more to your message Emoticon Choose an available emoticon from the list and add it into your message at the cursor location 5 Review the m...

Page 85: ...rom your front and rear camera in your SOS messages tap To include a 5 second audio recording in your SOS message tap To send an SOS message Press the Power key quickly three times When you receive a new message appears on the Status bar To view the message Open the Notification panel and tap the message For more information see Notifications on 22 or From a Home screen tap Apps and then tap the n...

Page 86: ...on the keyboard messages push messages and more 1 From a Home screen tap Apps 2 Tap Settings Emergency Alerts This device is designed to receive wireless emergency alerts from the Commercial Mobile Alerting System CMAS which may also be known as the Personal Localized Alerting Network PLAN For more information contact yourwireless provider Emergency alerts allows customers to receive geographicall...

Page 87: ...ty of life AMBER alerts missing child alert Users may choose not to receive Imminent alerts Note Alerts issued by the President cannot be disabled To disable Imminent and AMBER alerts 1 From a Home screen tap Apps 2 Tap Settings 3 Tap Emergency alerts All alerts are enabled on by default 4 Tap an alert option to disable it ...

Page 88: ...ice Unlock Your device is network locked Use Device Unlock to inquire about your device s unlock eligibility From a Home screen tap Apps Device Unlock 2 Configure and manage key security options such as anti virus and anti malware technology a lost and stolen device locator service an application privacy adviser and a backup service From a Home screen tap Apps 2 Enjoy all of your available updates...

Page 89: ...Home screen tap Apps View your account balance make payments view your rate plan and features and access your From a Home screen tap Apps name ID Modify Caller ID information Name ID identifies unknown callers by Name City and State From a Home screen tap Apps name ID View and play voicemail messages easily save important numbers to your Favorites list and respond From a Home screen tap Apps ...

Page 90: ...into the following groups Recent files View recently saved files This option appears if one or more files have been accessed recently Categories Images View image files View audio files Videos View video files View document files Downloads View all apps and files that have been downloaded to the device Installation files View all APK files Phone Internal storage View folders and files located on t...

Page 91: ...he following options are available Search Search for a file or folder Tap for the following options Clear recent file history Clear the Recent files category This option only appears if files have been accessed recently View memory information foryour device Settings View settings for the My Files app ...

Page 92: ...86 Apps Phone Call Hide the keypad More options Voicemail Video call Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 93: ...the contact From Recents All incoming outgoing and missed calls are recorded in the Call log If the number or caller is listed in your contacts list the associated name is also displayed 1 From a Home screen tap Phone 2 Tap Recents A list of recent calls is displayed 3 Tap a contact and then tap Call Direct Calls Call the contact whose call log message or contact details are currently on the scree...

Page 94: ...line a Call On the incoming call screen drag Decline to the left to reject the call and send it to yourvoicemail If you are using an app a pop up screen is displayed for the incoming call Tap Decline to reject the call and send it to yourvoicemail On the incoming call screen drag Send message upward and select a message If you are using an app a pop up screen is displayed for the incoming call Tap...

Page 95: ...he contacts list view a recent email or locate a picture To return to the call screen Drag the Status bar down to display the Notification panel and then tap To end a call from any application Drag the Status bar down to display the Notification panel and then tap End call Switch to Headset or Speaker Listen to the call using the speaker or through a Tap Speaker to hear the caller using the speake...

Page 96: ...act from a Recent Call Use recent call information to create a contact or update your Contacts list 1 From a Home screen tap Phone 2 Tap Recents 3 Tap the call that contains the information that you want to save to your Contacts list 4 Tap Details 5 Tap Create contact or contact tap Update existing Delete Call Records To delete Call log entries 1 From a Home screen tap Phone 2 Tap Recents 3 Touch ...

Page 97: ...n tap Phone Settings J 2 Speed Dial You can assign a shortcut number to a contact for speed dialing their default number Create a Speed Dial You can assign 999 speed dial numbers 1 From a Home screen tap Phone Tap Keypad if the keypad is not displayed 2 Tap Speed dial The Speed dial screen displays the reserved speed dial numbers 3 Tap an unassigned number Tap to select a different Speed dial Numb...

Page 98: ... Phone 2 Tap Speed dial 3 Find the contact to remove from Speed dial 4 Tap Remove Emergency Calls You can dial the emergency telephone number in your region regardless of the phone s cellular service status 2 You can dial the emergency telephone number from your phone whether or not cellular service has only make an emergency call 1 From a Home screen tap Phone 2 Enter the emergency telephone numb...

Page 99: ...e upward to open the call screen 2 Tap Emergency call to display the Emergency dialer 3 Enter the emergency telephone number 911 in North America and tap Call 4 Complete your call During this type of call you have access to most in call features Voicemail Use your phone s voicemail feature For information on setting up voicemail see 14 Access Voicemail You can access yourvoicemail from your device...

Page 100: ... plan supports this feature you can make another call while a call is in progress 1 From the active call tap Add call to dial the second call 2 Dial the new number and tap Call When the call is answered Tap Swap to switch between the two calls Tap to hear both callers at once multi conferencing Video Calls To make Video calls 1 From a Home screen tap Phone 2 Enter a number and tap Video call Note ...

Page 101: ...st and functionality To configure Wi Fi Calling 1 From a Home screen tap Apps Settings 2 Tap Connections 3 Tap On Off to enable or disable the feature 4 Tap an option to customize your preferences for calling Wi Fi preferred Cellular network preferred Never use cellular network 5 Tap to view a tutorial or top questions about Wi Fi Calling Phone Settings To access settings From a Home screen tap Ph...

Page 102: ...96 Apps Samsung Gear application 1 From a Home screen tap Apps 2 Tap folder ...

Page 103: ...g Image Insert an image into the note Voice 3 When you are finished tap Save Edit Notes You can make edits to notes you create 1 From a Home screen tap Apps 2 Tap a note to view it 3 Tap the content and make edits 4 When you are finished tap Save Browse Notes You can browse notes you create From a Home screen tap Apps Browse note entries by swiping up or down To search for a note tap Search ...

Page 104: ... or manage notes 1 From a Home screen tap Apps 2 While browsing notes tap for the following options Edit Select notes to share delete or move Sort by Change the way notes are organized List Grid view Switch between List view and Settings app ...

Page 105: ... foryour Samsung device From a Home screen tap Apps X Visit samsung com us samsung plus to learn more Secure Folder Lock your private content and apps to enhance security From a Home screen tap Apps For more information see 150 ...

Page 106: ...Configure your device s connections customize Home screens apps Settings ...

Page 107: ...here are a couple of ways to access your device From a Home screen tap Apps Settings or Settings Search for Settings If you are not sure exactly where to find a certain From a Home screen tap Apps Settings Tap Search Enter a word orwords in the Search ...

Page 108: ...Connections ...

Page 109: ...ions Wi Fi and then tap On Off to j q When Wi Fi is turned on your device When you select an open network you are 2 You can connect your device to a Wi Fi network From a Home screen tap Apps Settings Tap Connections Wi Fi and then tap On Off to j q 2 j q Network name Enter the name of the Wi Fi Security Select a security option and enteryour Auto reconnect Connect to this network Show advanced opt...

Page 110: ...Tap Advanced for options Smart network switch Connect automatically j q Network notification Receive notifications Hotspot 2 0 Connect automatically to Wi Fi Manage networks Manage your saved Wi Fi WPS push button Set up a connection to a j j q WPS PIN entry j q Keep Wi Fi on during sleep Specify when to j q Install network certificates Install Wi Fi control history View apps that have j q MAC add...

Page 111: ...otherWi Fi From a Home screen tap Apps Settings Tap Connections Wi Fi and then tap On Off to j q j q Tap Wi Fi Direct j q Select a device and then follow the prompts to Send and Receive Data with Wi Fi Direct j q Connect your phone to the device using Wi Fi From an app tap Share or Share Tap Wi Fi Direct Disconnect from Wi Fi Direct j q From a Home screen tap Apps Settings Tap Connections Wi Fi Wi...

Page 112: ... approximately Pair with a Bluetooth Device continue to recognize their partnership and exchange Due to different specifications and features of other From a Home screen tap Apps Settings Tap Connections Bluetooth and then tap On Off instructions that came with the device to find When Bluetooth is first turned on it scans for To manually perform a new scan tap Scan ...

Page 113: ...pps Settings Tap Connections Bluetooth and then tap On Off Tap Settings next to the previously paired device and then tap Rename Enter a new name and tap Rename Share Data with Bluetooth To send data to another device using Bluetooth From an app tap Share or Share Tap Bluetooth To receive data from another device using Bluetooth When another device attempts to send a file to your Tap Accept To ope...

Page 114: ...tooth and then tap On Off Disconnect from a Bluetooth Device From a Home screen tap Apps Settings Tap Connections Bluetooth and then tap On Off Unpair from a Bluetooth Device When you unpair from a Bluetooth device the two From a Home screen tap Apps Settings Tap Connections Bluetooth and then tap On Off Tap Settings next to the paired device and Unpair ...

Page 115: ...Apps Settings Tap Connections Data saver Tap On Off Tap Allow unrestricted data usage and then On Off next to each app that you want to Turn Mobile Data On or Off From a Home screen tap Apps Settings Tap Connections Mobile data to Set or Remove Limits to Mobile From a Home screen tap Apps Settings Tap Connections Bill cycle Tap On Off next to Data limit Tap Data limit ...

Page 116: ...Data warning to set the data usage warning Check Mobile Data Usage by Apps X From a Home screen tap Apps Settings Tap Connections Additional Mobile Data Usage Options From a Home screen tap Apps Settings Tap Connections Bill cycle Wi Fi data usage Monitoryour apps Wi Fi data Restrict networks Select networks to prevent ...

Page 117: ...atching videos and other Turn Airplane Mode On or Off From a Home screen tap Apps Settings Tap Connections Airplane mode and then tap On Off Mobile Hotspot X Note You must have a tethering plan on your service Warning From a Home screen tap Apps Settings Tap Connections Mobile hotspot and tethering Tap On Off ...

Page 118: ...gs Tap Connections Mobile hotspot and tethering Tap On Off j q Scan forWi Fi hotspots and select your device s X Change the Mobile Hotspot Password From a Home screen tap Apps Settings Tap Connections Mobile hotspot and tethering Tap On Off Tap Save Allowed Devices List devices to the list they can scan foryour device and X ...

Page 119: ...enter the other device s Device name Tap Add Tap Allowed devices only Configure Mobile Hotspot Settings From a Home screen tap Apps Settings Tap Connections Mobile hotspot and tethering Tap Configure mobile hotspot for the following settings Network name View and change the name of Broadcast network name SSID Make your Security Choose the security level foryour Password If you choose a security le...

Page 120: ...s From a Home screen tap Apps Settings Tap Connections Mobile hotspot and tethering Connect the computer to the device using the J to turn on Mobile Networks X From a Home screen tap Apps Settings Tap Connections Mobile networks for options Data roaming VoLTE calls Turn on enhanced communication Network mode Select the network type to use Access Point Names Network operators ...

Page 121: ...ons Location Tap On Off Tap Locating method to select how your location is determined High accuracy j q Battery saving j q Device only Tap Improve accuracy to use other connections for determining your location Wi Fi scanning forWi Fi networks automatically even when j q Bluetooth scanning ...

Page 122: ... Location Tap On Off Tap an entry under Recent location requests to X Location Services stores and uses your device s Maps can use this data to improve your search results From a Home screen tap Apps Settings Tap Connections Location Tap On Off Tap Google Location History and sign in to your ...

Page 123: ...rgy scanning even if Bluetooth is From a Home screen tap Apps Settings Tap Connections Tap On Off Printing From a Home screen tap Apps Settings Tap Connections Printing Tap Download plug in and follow the prompts to Virtual Private Networks VPN q see 148 ...

Page 124: ...Apps Settings Tap Connections VPN Tap Add VPN and follow the prompts to set up From a Home screen tap Apps Settings Tap Connections VPN Tap Settings Save or Tap Delete Connect to or Disconnect from From a Home screen tap Apps Settings Tap Connections VPN Connect ...

Page 125: ...Settings 119 From a Home screen tap Apps Settings Tap Connections VPN Disconnect ...

Page 126: ...Sounds and Vibration indicate notifications screen touches and ...

Page 127: ...and then choose a mode Sound levels you have chosen in Sound settings for Vibrate Mute Easy Mute From a Home screen tap Apps Settings Tap Advanced features Easy mute and tap On Off Vibrations X Vibrate While Ringing From a Home screen tap Apps Settings Tap Sounds and vibration Vibrate while ringing ...

Page 128: ...d vibration Vibration pattern Volume Set the system volume level and default volume for call Set the Volume pressing the Volume From a Home screen tap Apps Settings Tap Sounds and vibration Volume and drag the sliders to set the default volume for Ringtone Media Notifications System ...

Page 129: ...s Tap Sounds and vibration Volume Tap Media volume limiter Tap On Off j Custom volume limit slider to set the maximum output Tap Set volume limit PIN to prevent changes to Ringtone From a Home screen tap Apps Settings Tap Sounds and vibration Ringtone or Tap Add from phone ...

Page 130: ...ions Choose a sound for Calendar notifications Choose a sound for Email notifications Configure email account Do Not Disturb can make sounds and during what time periods you From a Home screen tap Apps Settings Tap Sounds and vibration Do not disturb Tap Turn on now Tap Turn on as scheduled and then tap Days and Tap Allow exceptions to customize which notifications are allowed while your device is...

Page 131: ...Home screen tap Apps Settings Tap Sounds and vibration option Touch sounds Screen lock sounds Charging sound Key Tap Feedback From a Home screen tap Apps Settings Tap Sounds and vibration each option Dialing keypad tones Keyboard sound ...

Page 132: ...our From a Home screen tap Apps Settings Tap Sounds and vibration Sound quality Tap Equalizer and choose a setting or tap Advanced or Basic to customize your sound Tap On Off Surround Recreate the effects of rich surround Tube Amp Pro Concert hall Tap Adapt sound and follow the prompts to ...

Page 133: ...Notifications Select which apps you want to receive alerts ...

Page 134: ...o configure more notification Customize App Notifications Customize notification settings for each application From a Home screen tap Apps Settings Tap Notifications Tap an app and select an option Allow notifications Receive notifications from Show silently Set as priority to sound and turn on the screen while Do not ...

Page 135: ...Settings 129 Smart Alert From a Home screen tap Apps Settings Tap Advanced features Smart alert and tap On Off ...

Page 136: ...Display X ...

Page 137: ...t a custom Tap Outdoor mode to increase the screen Screen Zoom and Font You can set the screen zoom level and font size and From a Home screen tap Apps Settings Tap Display Screen zoom and font for the following options Drag the Screen zoom Drag the Font size Tap a Font style to select a font or tap Download fonts to find new fonts from Tap Apply ...

Page 138: ...rom a Home screen either touch and hold an For more information see Customize YourHome Screen 24 Easy Mode From a Home screen tap Apps Settings Tap Display Easy mode Tap Easy mode j down the page and select which apps you want Tap Done From a Home screen tap Apps Settings Tap Display Easy mode Standard mode Tap Done ...

Page 139: ...tions Icons only Icons with frames Show icons with shaded Tap Done Status Bar From a Home screen tap Apps Settings Tap Display Status bar Tap Show recent notifications only to display only the three most recent notification icons on Tap Show battery percentage to display the Screen Timeout From a Home screen tap Apps Settings Tap Display Screen timeout and choose a time ...

Page 140: ...From a Home screen tap Apps Settings Tap Display Screen saver Tap On Off Configure options Colors Tap the selector to display a changing Photo table Tap Settings Photo frame Tap Settings Photos Settings Tap for additional options Preview Set when to use Set when your device can go ...

Page 141: ...Wallpapers and Themes You can change the appearance of your device with custom wallpapers themes ...

Page 142: ...ap View all Tap From Gallery Tap an image to choose it and then choose which screen you want to use it for Home screen Lock screen Home and lock screens Tap Set as wallpaper Themes From a Home screen tap Apps Settings Tap Wallpapers and themes Themes Tap View all Tap Apply Icons From a Home screen tap Apps Settings Tap Wallpapers and themes Icons Tap View all Tap Apply ...

Page 143: ...Device Maintenance X automatically optimize your device s ...

Page 144: ...ning From a Home screen tap Apps Settings Tap Device maintenance Tap Optimize now Battery From a Home screen tap Apps Settings Tap Device maintenance Battery for options Battery usage Power saving mode Off Mid or Max App power monitor Tap Save power Unmonitored apps Select apps to exclude from Advanced settings Configure ...

Page 145: ... Device maintenance Storage is divided into Documents Images Videos From a Home screen tap Apps Settings Tap Device maintenance Storage Tap Clean now Memory Card SD Card installed in your device the card memory is displayed For more information see Install an Optional Memory 6 ...

Page 146: ...and then tap Mount Remove a Memory Card Warning To prevent damage to information stored on From a Home screen tap Apps Settings Tap Device maintenance Storage Tap Storage settings Under Portable storage tap your SD card and then tap Unmount Format a Memory Card Warning j up your music and photo files that are stored on the From a Home screen tap Apps Settings Tap Device maintenance Storage Tap Sto...

Page 147: ...ce Language You can add languages to your list and organize them your default language then it will move to the next From a Home screen tap Apps Settings Tap General management Language and input Language Tap Add language and select a language from To change the default language or remove a language from your list tap Edit ...

Page 148: ... Tap General management Language and input Tap Physical keyboard and then choose an option Show virtual keyboard Show the virtual Keyboard shortcuts Show explanations of the Text to Speech Options From a Home screen tap Apps Settings Tap General management Language and input Text to speech for options Preferred TTS engine Choose either the Tap Settings Speech rate Set the speed at which the text i...

Page 149: ...itch at which the text is Listen to an example Default language status Display the default Pointer Speed Configure pointer speed for an optional mouse or From a Home screen tap Apps Settings Tap General management Language and input Under Pointer speed drag the slider to the right to ...

Page 150: ...pps Settings Tap General management Date and time Automatic date and time Receive date and j Set date Set time Select time zone Choose your local time Use 24 hour format Set the format for Reset Reset Settings You can reset your device to its factory default settings which resets everything except the security language From a Home screen tap Apps Settings Tap General management Reset Tap Reset set...

Page 151: ...your device to factory defaults erasing all system and application data and settings downloaded applications as well as your music photos videos and Note j q q Factory Reset Protection on 12 If you reset your device to factory default settings q q activated you must enter the user name and password Warning can take 24 hours for the password reset to sync with ...

Page 152: ... Tap General management Reset Tap Reset and follow the prompts to perform the When the device restarts follow the prompts to set Software Update From a Home screen tap Apps Settings Tap Software update for the following options Download updates manually Check for Scheduled software updates Set a time to automatically check for and install software ...

Page 153: ...Lock Screen and Security Secure your device and protect your data ...

Page 154: ...that you draw on PIN Password Create a password for unlocking the None Select your notification preferences if you choose a secured lock screen option Show content Hide content Do not show notifications Choose a screen lock option Info and app shortcuts Display a dual clock owner information or app shortcuts on the Notifications Show notifications on the Secure lock settings Set your secure lock f...

Page 155: ...y Enteryour Samsung account password or if you are not logged in to your Samsung account tap Add account Remote controls controls which allows you to access your device Google location service Send last location q Unknown Sources From a Home screen tap Apps Settings Tap Lock screen and security 2 Warning applications can cause your device and personal data ...

Page 156: ...rity Secure Folder and follow the prompts to secure content on your Secure Startup Note You must have a secured screen lock for this From a Home screen tap Apps Settings Tap Lock screen and security Secure startup and Encrypt SD Card From a Home screen tap Apps Settings Tap Lock screen and security Tap Encrypt SD card and follow the prompts to ...

Page 157: ...w Passwords From a Home screen tap Apps Settings Tap Lock screen and security Other security settings 2 to turn the Security Update Service From a Home screen tap Apps Settings Tap Lock screen and security Other security settings for the following Security update service options Security policy updates only when your device is connected to a j q Send security reports Use Wi Fi to send ...

Page 158: ...lder to allow it to perform various Credential Storage From a Home screen tap Apps Settings Tap Lock screen and security Other security settings for the following Credential storage options Storage type Select a storage location for View security certificates Display certificates in your device s ROM and other certificates you User certificates Install from device storage Install a new Clear crede...

Page 159: ...urity From a Home screen tap Apps Settings Tap Lock screen and security Other security settings for the following advanced options Trust agents To view Trust agents set up a secured q Set a Screen Lock 148 Pin windows preventing access to other features of your Usage data access View the applications that X Notification access View the applications that can access notifications you receive on your...

Page 160: ...Accounts Set up and manage accounts including your ...

Page 161: ...Start Once a Samsung account is configured the Manage cloud storage View how much cloud Backup settings supported apps using your Samsung Cloud Restore Data to sync Contacts Samsung account Sync contact Calendar Samsung account Sync your Samsung Notes Sync your notes and Internet Keyboard data Gallery ...

Page 162: ... Samsung Settings Limit syncing data from your Samsung account to only when the device is j q FAQ Contact us Add an Account You can add and manage all your email social From a Home screen tap Apps Settings Tap Cloud and accounts Accounts Follow the prompts to enteryour credentials and ...

Page 163: ...counts Accounts Tap an account to view the sync settings for that Tap Sync now to synchronize the Account Settings you can configure common settings for all accounts of service provider for more information on your account s From a Home screen tap Apps Settings Tap Cloud and accounts Accounts Tap an account to configure that account s sync ...

Page 164: ...and accounts Accounts Tap the account and then tap Backup and Restore Samsung Account From a Home screen tap Apps Settings Tap Cloud and accounts Backup and restore for options Backup settings log messages and more through your Samsung Restore Use your Samsung account to restore ...

Page 165: ...s Back up my data data Wi Fi passwords and other settings to Backup account Automatic restore j Google Settings X Customize Google From a Home screen tap Apps Settings Tap Google and select an option to customize Location Security Ads App preview messages Receive and reply to messages sent from messaging apps that are ...

Page 166: ...Settings 160 Nearby Use your device s sensors to connect Search Now Set up nearby device Set up another device j q ...

Page 167: ...Accessibility that make using the device easier for those q for Samsung products please contact us at accessibility sea samsung com ...

Page 168: ...o enter Speak passwords Read the characters aloud as Accessibility shortcut Screen zoom and font Configure the screen High contrast fonts outline of fonts to increase the contrast with the High contrast keyboard Show button shapes Magnifier window Magnify content shown on Magnification gestures Use exaggerated pinching and dragging two fingers across the Large mouse touchpad pointer ...

Page 169: ... your camera light to Turn off all sounds Turn off all notifications and Hearing aids Samsung subtitles CC Google subtitles CC Left right sound balance Use the slider to set Mono audio Switch audio from stereo to mono Dexterity and Interaction interaction From a Home screen tap Apps Settings Tap Accessibility Dexterity and interaction Assistant menu Improve the device ...

Page 170: ...ck when the mouse cursor stops Delay before click slider to set the amount of time to delay the click once the Interaction control Block areas of the Only show application notifications in the More Accessibility Settings From a Home screen tap Apps Settings Tap Accessibility Text to speech Set your preferred TTS engine q 142 Direct access Home Notification reminder Beep at set intervals to ...

Page 171: ...ls Select shortcuts Single tap mode Dismiss or snooze alarms calendar events and timer alerts and answer or Accessibility Services From a Home screen tap Apps Settings Tap Accessibility TalkBack Switch Access Lets you scan and select items ...

Page 172: ...Other Settings Configure features on your device that make ...

Page 173: ...ome screen tap Apps Settings Tap About device and then tap items for more details My phone number Status Legal information View legal notices and other Device name View and change your device s Help X From a Home screen tap Apps Settings Tap Help to access your user manual from the ...

Page 174: ...Additional resources for your device Getting Help ...

Page 175: ...169 Getting Help Videos samsung com spsn Simulators samsungsimulator com Tips samsung com us support tips galaxy Samsung Support samsung com us support ...

Page 176: ...View legal information for Legal ...

Page 177: ...purchase by emailing optout sea samsung com or 8 9 the applicable information For complete terms and conditions that bind you and Samsung refer to the Arbitration Agreement section of the Terms Conditions included with the Product Find Legal Information Online j j samsung com us Legal Phone HSGuide samsung com us Legal Phone HSGuide SP samsung com us Legal Tablet HSGuide samsung com us Legal Table...

Page 178: ...172 Legal j Settings About phone or Legal information Samsung legal Intellectual Property Open Source Software X X opensource samsung com ...

Page 179: ...to the product including but not limited to the merchantability of the product or its fitness for any particular purpose or use design condition or quality of the product performance of the product workmanship of the product or the components contained therein or compliance of the product with the requirements of any law rule specification or contract pertaining thereto Nothing contained in the Us...

Page 180: ...our editing of registry settings or your modification of Operating System OS software applications to work improperly Your carrier may not permit users to download certain software such as custom OS Samsung Knox X q samsung com us knox Restricting Children s Access to Samsung Electronics America Inc samsung com j ...

Page 181: ...175 Legal ...

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