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IP Phone User Guide (ITP-5100V) 

© SAMSUNG Electronics Co., Ltd.

 

25

 

Making External Calls Again 

This function is used to use a C.O. line previously used.   

 

1

 

To recall the last external number you called, 
select 

[New Call] 

in the Soft Menu screen and 

press the 

[Enter] 

button.  

 

Or, press the 

[Screen/PIP] 

button to display 

the AOM screen, select 

[New Call]

 registered 

with the screen, and press the 

[Enter] 

button. 

 

 

 

2

 

After checking if an external calling tone is 
heard, press the target number. 

 

Summary of Contents for ITP-5100V

Page 1: ...r instructions that you should follow in order to avoid personal injury or fatality Caution Provides information or instructions that you should follow in order to avoid a service failure or damage to your phone Note Indicates additional information for reference Checks Provides the operator with checkpoints for stable system operation Symbols Caution Indication of a general caution Restriction In...

Page 2: ...ged power plug or cord or loose outlet Failure to do so may cause fire or electric shock Do not pull or bend the power plug by force Do not touch the power plug with wet hands Failure to do so may cause damage to the power cord fire or electric shock Pull out the power plug and brush it with a cloth if the contact surface with power plug pins is dusty or gets wet Contact the service center if the ...

Page 3: ...or electric shock Do not place the phone in the dusted area or a heating source like light heater Failure to do so may cause fire or electric shock Do not use or store flammable spray or materials near the phone Failure to do so may cause fire or electric shock Do not connect the LAN cable with PC and LAN ports simultaneously Network may be jammed Pull out the LAN cable and the power plug at once ...

Page 4: ...osquito spray aerosol lubricant and detergent The use of those chemical solvents may cause the phone s surface to be discolored Do not put a heavy material on the phone Failure to do so may cause the damage to the parts of the phone and the phone to be out of order Do not turn off the power while the phone is upgrading its software Failure to do so interrupts the upgrades by stopping the operation...

Page 5: ...ckage 9 Names and Functions of Each Part 10 Front View of Phone 10 Functions of Each Part 11 Installing the phone 13 Connecting the Phone 13 Installing the Support 14 THINGS YOU SHOULD KNOW 15 Adjusting Volume 15 Adjusting the Handset Volume 15 Adjusting the Speaker Volume 16 Adjusting the Bell Sound Volume 16 Entering Characters 17 Using AOM Soft Menu Screen 18 AOM Screen 18 Soft Menu Screen 19 P...

Page 6: ... Again 25 Redialing 26 Saving Phone Number 27 Answering Calls 29 Using Handset 29 Using Speakerphone 29 My Group Pickup 30 Usable Functions While Calling 31 Mute 31 Call Hold 31 Call Waiting 32 Call Transfer 33 VIDEO CONVERSATION 34 Screen PIP 34 Camera Off 34 Saving the Video 35 NAVIGATION MENU 36 Navigation Button 36 Navigation Menu 38 TROUBLESHOOTING 42 ANNEX 44 Specification 44 ...

Page 7: ...ne displays many functions on the LCD screen that user may use the Navigation button and the Enter button simply to control the unit Navigation Button You can observe functions of the ITP 5100V phone Phonebook E diary Message Sound Volume Conference Video My Phone and Setting by icons or through Menu on the LCD display and control them with the Navigation Buttons Speed Button After setting the fun...

Page 8: ...t the caller on hold and resume the call after a while Conference Call You can make a conference call up to 5 persons Call Forwarding You can forward an incoming call to another extension number when you cannot answer the call Do Not Disturb DND You can set DND if you don t want to answer the phone Then bell does not ring even when a call is connected Paging You can use this function when you deli...

Page 9: ...ser Guide ITP 5100V SAMSUNG Electronics Co Ltd 9 Checking Parts in the Package If any item is missing or damaged please contact your dealer Handset LAN cable Manual Power Adaptor Optional Phone Support ITP 5100V ...

Page 10: ... Functions of Each Part Front View of Phone Navigation Button LCD Screen Status Indicator Camera Volume Button Screen PIP Button Camera Off Button Transfer Button Scroll Enter Button Dial Button Speaker Button Hold Button Microphone Speaker ...

Page 11: ...ED indicates the status of the phone such as busy ringing receiving internal message Screen PIP Button Standby mode Whenever pressing the button the screen changes in the order of AOM Soft Menu and Background Status during video conversation Whenever pressing the button the position of the PIP Picture In Picture screens changes Status during voice conversation You can select either the AOM or the ...

Page 12: ...in the standby mode and it applies to all of the next calls To release this function press the Camera Off once again in the standby mode Transfer Button This button is used to transfer a busy call or enter function to button on the AOM screen Navigation Button This button is used to control Phonebook E diary Message Sound Volume Conference Video My Phone and Setting Microphone This button is used ...

Page 13: ... port of your phone 2 Connect either end of LAN cable supplied with the set in PC connection port of your phone and the other end to the network port of PC 3 Connect the LAN cable linked to network in LAN connection port of your phone Never connect the LAN cable linked to network in both PC and LAN ports simultaneously which may paralyze network ...

Page 14: ...nsert its plug to the outlet Now the phone starts to boot 5 If you want to record call connect recorder to recorder connection port at the bottom of the phone Installing the Support If you want to use the phone support insert ends of the support upward in both grooves at the bottom of the phone as shown in the figure below ...

Page 15: ...adjust volume of headset speaker bell sound and key tone Adjusting the Handset Volume Follow the procedure to adjust the volume of headset 1 Perform the following steps while lifting the handset in the standby mode or in busy state 2 Press the right side of the Volume button to increase the volume 3 Press the left side of the Volume button to decrease the volume ...

Page 16: ... the speaker volume 3 Press the left side of the Volume button to decrease the speaker volume Adjusting the Bell Sound Volume Follow the procedure to adjust the volume of ringer 1 Press the right side of the Volume button to increase the speaker volume while the phone is ringing 2 Press the left side of the Volume button to decrease the speaker volume while the phone is ringing You can use the Vol...

Page 17: ...ntil a desired input mode appears 2 Use the dial buttons to enter Korean English numbers or the Navigation buttons to select and input special characters Entering English letters Press the Menu button to select capital or small English letters and use the dial button to enter or change characters Entering numbers or special characters Press the Menu button to select the number or special character...

Page 18: ...n You can press the Screen PIP button while calling or in the standby mode and the AOM screen shows another screen Each screen displays various functions of the phone You can use the Navigation buttons to select function on the AOM screen and press the Enter button to execute it PIP Picture In Picture window is a small screen for video conversation The larger window shows the other party and the s...

Page 19: ...n to execute it AOM and Soft Menu screens during a call are available only in the voice mode It cannot be used during video conversation You can change the position of PIP windows by pressing the Screen PIP button during video conversation You can use the scroll button to select a menu Scrolling through lists and selecting a menu takes the same effect of pressing Enter button in the Navigation but...

Page 20: ...usly turns on Internal Call is ringing Blue light blinks External Call is ringing Re incoming call is ringing When Internal Message is left Red light blinks LED The speaker button LED turns on or off according to the phone status Button LED LED Status Function Red LED is turned on When Speakerphone is being used Red LED is blinking When Internal Message is received ...

Page 21: ... calls Video Call This function is used to make video calls 1 Lift the handset and check dial tone The LCD screen displays the image shot by camera If Camera Off mode is set the following screen on the right side appears Alternatively press the Speaker button to check if there sounds a dial tone 2 Press the extension numbers to call 3 Start conversation when the recipient answers ...

Page 22: ...tone Alternatively press the Speaker button to check if there sounds a dial tone 2 Press the extension numbers to call 3 Start conversation when the recipient answers Extension line means a phone line connected to a system of company that is also connected to other internal phones C O line means the phone lines coming from or sending to external home phones through phone offices ...

Page 23: ...ton to check if there sounds a dial tone 2 Press the C O line connection number 3 Upon hearing the dial tone press the phone numbers to call 4 Start conversation when the recipient answers Extension line means a phone line connected to a system of company that is also connected to other internal phones C O line means the phone lines coming from or sending to external home phones through phone offi...

Page 24: ...out lifting the handset 2 Press the phone numbers to call For external call press the C O line connection number first 3 Start conversation when the recipient answers If the handset is lifted during a call the speaker is turned off and you can continuously make a conversation via the handset 4 After finishing conversation press the Speaker button again ...

Page 25: ...viously used 1 To recall the last external number you called select New Call in the Soft Menu screen and press the Enter button Or press the Screen PIP button to display the AOM screen select New Call registered with the screen and press the Enter button 2 After checking if an external calling tone is heard press the target number ...

Page 26: ...e whole numbers 1 Lift the handset and check dial tone 2 Select LAST REDIAL in the Soft Menu screen and press the Enter button Or press the Screen PIP button to display the AOM screen select LAST REDIAL registered with the screen and press the Enter button It is set to redial the last external call number you dialed ...

Page 27: ...e Number 1 Before hanging up select SAVE REPEAT in the Soft Menu screen and press the Enter button to save the C O line numbers of the recipient Or press the Screen PIP button to display the AOM screen select SAVE REPEAT registered with the screen and press the Enter button 2 Upon hearing the confirmation signal tone replace the handset C O line number saved is located in memory before saving the ...

Page 28: ... Soft Menu screen and press the Enter button Or press the Screen PIP button to display the AOM screen select SAVE REPEAT registered with the screen and press the Enter button If the Soft Menu or the AOM screen does not have any menu you have to register it by yourself For the registration please contact the system administrator ...

Page 29: ...et 1 Lift the handset if a bell rings 2 Answer the call 3 Replace the handset to end the call Using Speakerphone Calls can be answered using the speakerphone without lifting the handset 1 Press the Speaker button if a bell rings 2 Answer the call You can lift the handset to continue the call using the handset while speaking through the speakerphone 3 Press the Speaker button again to end the call ...

Page 30: ...he Screen PIP button to display the AOM screen select MY GRP PKUP registered with the screen and press the Enter button Or use the Navigation buttons to select MY GRP PKUP and press the Enter button MY GRP PKUP function is useful for pick up an incoming call to another phone but the phone should be designated in the same group For group designation contact the system administrator ...

Page 31: ...menu during a call and press the Enter button Then the recipient cannot hear you 2 Select the mute Off menu to cancel the mute and the Enter button Then the mute is cancelled Call Hold You can put an active call on hold and return to the caller by using this function 1 Press the Hold button during a call to put an active call on hold 2 To return to the caller after putting down the handset lift th...

Page 32: ...function to have a conversation urgently 1 When making a call if the recipient is busy select the CALLBACK menu on the screen and press the Enter button 2 The a call back is set to 0000 message appears 3 The recipient s phone rings right after the previous call ends If the recipient lifts the handset the call is made ...

Page 33: ...s heard replace the handset When transferring a call the following situations may occur When the recipient to whom the call is transferred is busy or does not answer Press the Transfer button twice to reconnect to the original call or Select Connect in the AOM screen and press the Enter button You transferred an external call to the recipient on an extension line and replace the handset without ch...

Page 34: ...ottom the right top the left top the left bottom and no display Camera Off You can stop sending your video during a call 1 Press the Camera Off button when you are still on calling or there comes another call the phone rings 2 Press the Camera Off button again to send video If you press the Camera Off button during a call it applies to the current caller only If you press the Camera Off button in ...

Page 35: ...5100V SAMSUNG Electronics Co Ltd 35 Saving the Video You can save the video of caller during a call 1 Press the Enter button to save the video of caller during a call 2 Video is saved in the order of Menu Æ Video Æ PhotoAlbum ...

Page 36: ...lled numbers or when making calls to the numbers directly To receive an incoming call Press and hold the Send button to call the last phone number you dialed Press the Send button in the standby mode to list the recent calls Move to the number desired and press the Send button once more to call the number directly Enter Used when selecting saving a menu where the cursor indicates in the menu mode ...

Page 37: ...ing Down button Press this Button in the standby mode to execute sound and volume functions Move the cursor downward in menu or options Message Left button Press this Button in the standby mode to execute the message functions Move the cursor to the left in menu or options Phonebook Right button Press this Button in the standby mode to execute the Phonebook functions Move the cursor to the right i...

Page 38: ...ls Retrieves recent outgoing call numbers or makes calls to the numbers 3 Incoming Calls Retrieves recent incoming call numbers or make calls to the numbers 4 Missed Call Retrieves call numbers received while absent or make calls to the numbers directly 5 New Number Saves phone numbers You can register four numbers per person home mobile phone office and another number and also register fax number...

Page 39: ...s the left time or the past time 8 Unit Convert Converts a unit such as length weight extent temperature and volume into another unit Message 1 Incoming Msg Box Checks incoming messages or set a way of reminding user of them 2 Outgoing Msg Box Sends messages or manage the mailbox 3 Message Storage Saves frequently used messages Sound Vol 1 Bell Select Sets the volume of the bell sound 2 Bell Volum...

Page 40: ...is displayed on the LCD screen of the opponent s phone when making an internal call 3 Status Info Shows Pick Up Absence Message Call Rejection Lock etc 4 Menu Style Sets the menu style which appears when pressing the Menu button 5 Background Style Sets the background color of the menu screen 6 Select Brightness Adjusts the LCD brightness 7 Screen Reversion Duration Adjusts the duration of returnin...

Page 41: ...7 Language Selects language to be used for the phone 8 CID Display Sets or releases the way of CID display None Number Name 9 Absent Msg Sets the message to be displayed on the LCD screen when user is absent 0 Internal Call Sets the mode displaying the extension line button Number Name Dial Mode Sets the dial mode Overlap Mixing Station ON OFF Sets various additional functions 11 The Others Sets P...

Page 42: ...ode and set the dial mode as Enbloc If it Overlap mode was selected speed dial numbers are not dialed Power is supplied but phone fails to boot Check all the cables to the phone are connected properly Check if the adaptor connected to the phone is the same one as supplied with it in the box Unplug the adaptor and plug it in about 10 seconds later Phone boots but fails to function Check if IP confl...

Page 43: ...g a speakerphone lift the handset instead and continue talk Internal announcement echoes too much Announcement over speakers may echo when phones on extension line are placed closely Place them at intervals of about 1 meter Caller ID does not appear on LCD screen Check if you asked service provider to provide the Caller ID service Caller ID may not appear if caller requests service provider not to...

Page 44: ...standard support for Class 2 Temperature C 0 45 Humidity 10 90 Navigation Buttons Applied Conversation through Speaker Phone Possible LCD 3 5 QVGA TFT LCD Camera CMOS Camera 300 k pixel Class A Device for office IC Distributors and users are recommended to understand that this unit is suitable for office application and registered as electromagnetic device If this unit is sold or purchased as diff...

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