ENG - 28
11 TROUBLESHOOTING
Before seeking assistance, check the following.
The unit will not turn on.
Is the power cord firmly plugged into the wall outlet?
;
Unplug and reconnect the power cord to the wall outlet to make sure the connection is secure.
A function does not work when the button is pressed.
Is there static electricity in the air?
;
Disconnect the power plug and connect it again.
Sound dropouts occur in BT mode.
;
See the Bluetooth connection sections on pages 11 and 16.
Sound is not produced.
Is the Mute function on?
;
Press the
(Mute)
button to cancel the mute function.
Is the volume set to minimum?
;
Adjust the Volume.
The remote control does not work.
Are the batteries drained?
;
Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?
;
Move the remote control closer to the Soundbar main unit.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
This issue can occur if the subwoofer is not connected to the Soundbar main unit.
;
Try to connect your subwoofer again. (See page 6.)
The subwoofer drones and vibrates noticeably.
Try to adjust the vibration of your subwoofer.
;
Rock the
WOOFER
button on your remote control forward or backward to adjust the subwoofer
level. (to -12, or between -6 ~ +6).