Samsung HW-Q800B Full Manual Download Page 1

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FULL MANUAL

HW-Q930B / HW-Q800B / HW-Q700B

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Summary of Contents for HW-Q800B

Page 1: ...FULL MANUAL HW Q930B HW Q800B HW Q700B Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register ...

Page 2: ... any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This product satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment To prevent electromagnetic int...

Page 3: ...uid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped PRECAUTIONS 1 Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product Install your product horizontally on a suitable base furniture with ...

Page 4: ...er or Surround Speakers 16 LED Indicator Lights on the Rear of Subwoofer and Surround Speakers 17 05 Connecting to a TV 18 Connecting the TV that supports HDMI ARC Audio Return Channel 18 Connecting using an Optical Cable 19 Connecting via Bluetooth 20 Connecting via Wi Fi 22 Using the Q Symphony Function 23 Using the Spacefit sound 24 06 Connecting an External Device 25 Method 1 Connecting using ...

Page 5: ...f TV 33 Component 33 11 Software Update 34 Auto Update 34 USB Update 34 Initialization 35 12 Troubleshooting 35 13 License 37 14 Open Source License Notice 37 15 Important Notes About Service 37 16 Specifications and Guide 38 Specifications 38 ...

Page 6: ...2 x 4 Bracket Wall Mount AH61 04119A Rubber Foot BN67 00398L For more information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Unit To purchase additional components or optional cables contact a Samsung Service Center or Samsung Customer Care For more information about the wallmount or rubber foot see pages 32 34 Design spe...

Page 7: ...lume 3 Mic On Off Button Q930B Q800B models Press the button to turn the microphone on or off 3 Source Button Q700B model Press the Source button to change the input source 4 Display Displays the product s status and current mode D IN HDMI Wi Fi BT When you plug in the AC cord the power button will begin working in 4 to 6 seconds When you turn on this unit there will be a 4 to 5 second delay befor...

Page 8: ...C ARC HDMI SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 3 5 4 1 POWER Connect the Soundbar s AC power cable See page 14 2 SERVICE Connect a USB storage device to upgrade the product s software 3 DIGITALAUDIO IN OPTICAL Connect to the digital optical output of an external device See page 26 6 HDMI Inputs digital video and audio signals simultaneously using an HDMI cable Connect to the ...

Page 9: ...sound Press it again to unmute the sound 5 SOUND MODE By pressing the button you can select the desired audio mode such as Surround Game Standard Adaptive sound Standard Outputs the original sound Surround Provides a wider sound field than standard Game Provides stereoscopic sound to immerse you in the action while gaming Adaptive sound Analyzes the content in real time and automatically provides ...

Page 10: ...buttons 8 Play Pause You can also play or pause music by pressing the button 9 Up Down Left Right Press the indicated areas to select Up Down Left Right Press Up Down Left Right on the button to select or set functions Music Skip Press the Right button to select the next music file Press the Left button to select the previous music file ID SET Use this option when the Subwoofer or Surround Speaker...

Page 11: ... Up TV remote control On Off Standby page 13 Up ID SET page 16 Sound Control 7 Band EQ page 10 Output specifications forthe different sound effect modes HW Q930B Effect Input Output With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 5 1 ch 5 1 ch 7 1 ch DTS 7 1 ch 7 1 ch Dolby Atmos DTS X 7 1 4 ch Surround 2 0 ch 9 1 4 ch 5 1 ch 9 1 4 ch 7 1 ch 9 1 4 ch Dolby Atmos DTS X 9 1 4 ch Game 2 0 ch 9...

Page 12: ... 7 1 4 ch 7 1 ch 5 1 2 ch 7 1 4 ch Dolby Atmos DTS X 5 1 2 ch 7 1 4 ch HW Q700B Effect Input Output With SubwooferOnly With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 2 1 ch 5 1 ch 3 1 ch 5 1 ch Dolby Atmos DTS X 3 1 2 ch 5 1 4 ch Surround 2 0 ch 3 1 2 ch 5 1 4 ch 5 1 ch 3 1 2 ch 5 1 4 ch Dolby Atmos DTS X 3 1 2 ch 5 1 4 ch Game 2 0 ch 3 1 2 ch 5 1 4 ch 5 1 ch 3 1 2 ch 5 1 4 ch Dolby Atmos ...

Page 13: ...ting this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up and hold it for 5 seconds the mode switches in the following order OFF TV REMOTE Default mode SAMSUNG TV REMOTE ALL TV REMOTE Remote Control Button Display Status Default mode OFF TV REMOTE Disable th...

Page 14: ...DMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 ID SET HDMI IN 1 HDMI IN 2 SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 Bottom of the Soundbar Main Unit PowerCord 4 Connect power to the Soundbar Subwoofer and Surround Speakers The Subwoofer and Surround Speakers are automatically connected when the Soundbar is tu...

Page 15: ...HW Q930B only An optimal surround sound may be delivered depending on the position of the rear speaker See the illustration below for speaker positioning To activate this mode select the Surround Speaker mode using the remote control of the Soundbar Sound Control Surround speaker Up Down Front Rear Soundbar Surround SpeakerL Surround SpeakerR Soundbar Surround SpeakerL Surround SpeakerR Rearpositi...

Page 16: ...ue indicator blinks 5 Sec Blinking blue fast Rearof Subwoofer Rearof Subwoofer Blinking blue fast POWER x 2 Rearof the Left and Right Surround Speakers optional 5 Sec 3 Press the Up button on the remote control for 5 seconds The ID SET message appears on the display of the Soundbar for a moment and then it disappears The Soundbarwill automatically power on when ID SET is complete SOUND MODE PAIR 5...

Page 17: ...ormation for the Samsung Service Center in this manual NOTE If the main unit is powered off the wireless subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwill turn red after blinking in blue several times If you use a device that uses the same frequency as the Soundbar near the Soundbar interference may cause some sound interruption The maximum transmission dist...

Page 18: ...RC appears on the display and the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Menu Settings All Settings Sound Expert Settings HDMI eARC Mode Auto If TVARC does not appear in the display window of the Soundbar main unit confirm that the HDMI cable is connected to the correct port Use...

Page 19: ... supplied Bottom of the Soundbar D IN Top of the Soundbar Q930B Q800B Top of the Soundbar D IN Q700B 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar and the OPTICAL output port on the TV with the optical cable not supplied as shown in the figure 2 Turn on the Soundbar and TV 3 Press the Multi Function Source button at the top of the Soundbar or the So...

Page 20: ...ttings All Settings Sound Sound Output Bluetooth Speaker List Soundbar Q B Bluetooth 3 Select SoundbarQ B from the list on TV s screen An available Soundbar is indicated with Need Pairing or Paired on the TV s Bluetooth device list To connect the Samsung TV to the Soundbar select the message and then establish a connection When the Samsung TV is connected TV Name BT appears on the Soundbar s front...

Page 21: ...3 28 ft 1 m to connect via Bluetooth communication If asked for a PIN code when connecting a Bluetooth device enter 0000 The Soundbar automatically turns off after18 minutes in the Ready state The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances If there is a strong electrical field around the Soundbar If several Bluetooth devices are simultaneous...

Page 22: ...ls Because the menus may differ depending on the year of manufacture refer to your TV manual To connect the TV to the Soundbarvia Wi Fi connect the Soundbar to the wireless router first See page 29 for details on how to establish a Wi Fi connection 1 For more information about Wi Fi connection to the Soundbar see page 29 Method 2 Connecting via Wi Fi Wireless Network 2 Change the input source of t...

Page 23: ...al Cable not supplied D IN TV menu example TV AV Soundbarseries name HDMI Wi Fi TV menu Wi Fi TV menu example TV AV Soundbarseries name Wi Fi NOTE It can operate according to the Codec supported by TV This function is supported only when the HDMI Cable or Optical Cable not supplied orWi Fi is connected The message displayed may differwith the TV model Ensure that your TV and Soundbar are connected...

Page 24: ...his is available in all Sound modes Method 2 Connecting via TV To enable this function turn on the Adaptive Sound mode on your Samsung TV menu Home Menu Settings All Settings General Intelligent Mode Settings Adaptive Sound The sound mode on your Soundbarwill automatically change to Adaptive Sound if you enable the Adaptive Sound mode on your TV NOTE This function works when the Soundbar connects ...

Page 25: ...e Soundbar or the Source button on the remote control to select HDMI mode 5 The Soundbar display indicates that HDMI mode is currently selected and the Soundbarwill start playing sounds NOTE When you use DolbyAtmos DTS X If the input source is Dolby Atmos DTS X refer to Output specifications forthe different sound effect modes on page 11 When Dolby Atmos is activated DOLBY ATMOS appears in the fro...

Page 26: ...800B Top of the Soundbar D IN Q700B 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the Soundbar and external device 3 To select D IN mode press the Multi Function Source button on the top of the Soundbar or the Source button on the remote control 4 Your Soundbarwill play sounds from the exter...

Page 27: ...e Mic On Off Source button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING 2 On your device select SoundbarQ B from the list that appears When the Soundbar is connected to the Mobile device Mobile Device Name BT appears in the front display 3 Play music files from the device connected via Bluetooth through the Soundbar Afteryou have connected the Soundbar to your mob...

Page 28: ...th device may experience noise or malfunction under in the following conditions When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar In corners orwhen there is an obstacle in proximity such as a wall or partition where electrical changes may occur When exposed to radio interferences by other products operating on the same frequency ranges such as medical equi...

Page 29: ...artThings app from your mobile device smartphone or tablet 2 On the app follow the screen instructions to add the Soundbar The automatic pop up the second screenshot below may not show on some devices If the pop up window does not appear press on the Home screen The Soundbar is added to the app The illustration below may differ according to the app version Launch App Auto pop up Add device SmartTh...

Page 30: ...e device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide area in the upper portion of the Soundbar without using excessive force To use this function update the SmartThings app to the latest version The function may not be supported depending on the app ver...

Page 31: ...th AirPlay 2 you can stream music podcasts and other audio from yourApple devices to the Samsung Soundbar Make sure the Soundbar is powered on and connected to the same Wi Fi network as yourApple device Select from an AirPlay supported app or Control Center on your iPhone iPad or Mac Select the Soundbar from the list of available devices to play the current audio to ...

Page 32: ...nted on the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar below your TV and then fix the Wall Mount Guide to the wall using tape If you are not mounting below a TV place the CenterLine in the center of the installation area CenterLine 3 Push a pen tip or sharpe...

Page 33: ...bs 8 0 kg Hole size 1 4 20 UNC threaded insert Standard Screw 6 35 mm 0 25 Inch ø 1 2 7mm 0 05 Inch Pitch Length 18 mm 0 70 Inch long Quantity Left 1 EA Right 1 EA L R Check the strength of the wall before you install the Wall Mount Brackets If the strength is insufficient make sure to reinforce the wall before installing the Wall Mount Brackets and the speakers on the wall Samsung Electronics is ...

Page 34: ... Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 ID SET HDMI IN 1 HDMI IN 2 SERVICE SERVICE Samsung may offerupdates forthe Soundbar s system firmware in the future When an update is available you can update the Soundbar by connecting the USB driv...

Page 35: ...lace the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 7 Sound is not output from the soundbar The volume of the Soundbar is too low or muted Adjust the volume When any external device STB Bluetooth device mobile device etc is connected adjust the volume of the external device For sound output of the TV select Soundbar Sam...

Page 36: ...tooth speaker list on the device to connect Samsung TV Home Menu Settings All Settings Sound Sound Output Bluetooth Speaker List The automatic TV connection may be disabled While the Soundbar is in BT READY press and hold the button on the Soundbar remote control for 5 seconds to select ON TV CONNECT If you see OFF TV CONNECT press and hold button again for 5 seconds to switch the selection Remove...

Page 37: ...es Apple Airplay iPhone iPad and Mac are trademarks of Apple Inc registered in the U S and other countries Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards 14 OPEN SOURCE LICENSE NOTICE To send inquiries and requests for questions r...

Page 38: ... H x D 43 7 x 2 4 x 4 7 inches 1110 7 x 60 0 x 120 0 mm Operating Temperature Range 41 F to 95 F 5 C to 35 C Operating Humidity Range 10 75 AMPLIFIER Rated Output power 30 W x 3 20 W x 4 10 W x 3 Supported play formats Dolby 5 1ch Dolby Digital Plus Dolby TRUE HD Dolby ATMOS DTS 5 1ch DTS HD DTS HD MasterAudio DTS X LPCM 8Ch Model Name HW Q700B Weight 10 6 lbs 4 8 kg Dimensions W x H x D 43 7 x 2 ...

Page 39: ...HT Weight 6 8 lbs 3 1 kg Dimensions W x H x D 5 1 x 7 9 x 5 5 inches 129 5 x 201 3 x 140 4 mm AMPLIFIER Rated Output power 140 W NOTE Samsung Electronics Co Ltd reserves the right to change the specifications without notice Weight and dimensions are approximate Precaution The Soundbarwill restart automatically if you turn on turn off Wi Fi Wi Fi Port deactivation method Press the CH LEVEL button o...

Page 40: ... problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery problems SAMS...

Page 41: ...y Samsung Service Center Web Site Address IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2022 Samsung Electronics Co Ltd All rights reserved ...

Page 42: ...ion to electrical earth ground is not required If this symbol is not present on a product with a power cord the product MUST have a reliable connection to protective earth ground AC voltage Rated voltage marked with this symbol is AC voltage NJ 07660 DC voltage Rated voltage marked with this symbol is DC voltage J Caution Consult Instructions for use This symbol instructs the user to consult the u...

Page 43: ...antenna s must not be co located or operated in conjunction with any other antenna or transmitter CALIFORNIA USA ONLY Applicable for networking models only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithium coin cells in the product sold or distributed ONLY in California USA Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Di...

Page 44: ...ent Do not dispose of the battery in the general household trash Do not expose the battery to excess heat direct sunlight or fire Do not short circuit disassemble or overheat the battery CAUTION Danger of explosion if the battery is replaced incorrectly Replace only with the same or equivalent type 01 CHECKING THE COMPONENTS Soundbar Main Unit Soundbar Remote Control Batteries Subwoofer Surround S...

Page 45: ...for 5 seconds 4 Check if the LINK LED is solid blue connection complete The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer surround speakers 04 USING AWIRED CONNECTION 9 11 41 HDMICable NOTE Connecting using an HDMI Cable External Device HDMI TV ARC eARC fl Connecting using an Optical Cable D IN When the TV ...

Page 46: ... network Wi Fi the SmartThings app is required 1 Connect your mobile device smartphone tablet etc to the Wi Fi network the TV is connected to 2 Install and launch the SmartThings app on your mobile device smartphone tablet etc 3 Follow the instructions in the app screen on the mobile device to connect the Soundbar to yourWi Fi network 06 TROUBLESHOOTING Refer to the instructions below if this prod...

Page 47: ...minating any obstacles that are between the soundbar and the router if possible The soundbardoes not turn on automatically with the TV When you turn off the Soundbar while watching TV power synchronization with the TV is disabled First turn off the TV 07 LICENSE It Dolby ATMOS Dolby Dolby Atmos and the double D symbol are registered trademarks of Dolby Laboratories Licensing Corporation Manufactur...

Page 48: ...D Dolby ATMOS DTS 5 lch DTS HD DTS HD Master Audio DTS X LPCM 8Ch Model Name HW Q800B Weight 11 2 lbs 5 1 kg Operating Temperature Range 41 F to 95 F 5 C to 35 C AMPLIFIER Rated Output power Dimensions W x H x D 43 7 x 2 4 x 4 7 inches 1110 7 x 60 0 x120 0 mm Operating Humidity Range 10 75 30 W X 3 20 W X 4 10 W X 3 Supported play formats Dolby 5 lch Dolby Digital Plus Dolby TRUE HD Dolby ATMOS DT...

Page 49: ...roblems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery problems SAMSUN...

Page 50: ...ndbar surround speaker Sound control specifications may differwith the respective model TONE CONTROL By pressing the button you can adjustthe volume of the treble or bass sound The desired item can be adjusted using the Up Down buttons 02 INSTALLING THE SOUNDBAR Installation Precautions Install on avertical wall only Do not install in a place with high temperature orhumidity Verify whetherthe wall...

Page 51: ...els only Surround Speakerwall mounts must be able to support morethan 17 6 lbs 8 0 kg Hole size 1 4 20 UNC threaded insert Standard Screw 6 35mm 0 25 Inch 0 1 27mm 0 05 Inch Pitch Length 18mm 0 70 Inch long Quantity Left1 EA Rightl EA Wall mounts aren t sold by Samsung Electronics Ill IIIIII1111111111111111111111111111111 AH81 15294A 00 NSPBI01172A 00 ...

Page 52: ...CENTER LINE A TYPE 616mm B TYPE 360mm A AH63 04369C 01 0 ...

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