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SAMSUNG ELECTRONICS NORTH AMERICAN 

LIMITED WARRANTY STATEMENT

Subject to the requirements, conditions, exclusions and limitations of the original Limited Warranty supplied with 

Samsung Electronics (SAMSUNG) products, and the requirements, conditions, exclusions and limitations contained 
herein, SAMSUNG will additionally provide Warranty Repair Service in the United States on SAMSUNG products 
purchased in Canada, and in Canada on SAMSUNG products purchased in the United States, for the warranty period 
originally specified, and to the Original Purchaser only.
The above described warranty repairs must be performed by a SAMSUNG Authorized Service Center. Along with this 

Statement, the Original Limited Warranty Statement and a dated Bill of Sale as Proof of Purchase must be presented 

to the Service Center. Transportation to and from the Service Center is the responsibility of the purchaser. Conditions 
covered are limited only to manufacturing defects in material or workmanship, and only those encountered in normal 
use of the product.
Excluded, but not limited to, are any originally specified provisions for, in-home or on-site services, minimum or 
maximum repair times, exchanges or replacements, accessories, options, upgrades, or consumables.
For the location of a SAMSUNG Authorized Service Center, please call toll-free:

 

In the United States: 1-866-sam4biz

 

In Canada: 1-800-749-0205

English - 58

Summary of Contents for HG43Q60A

Page 1: ...HG43Q60A HG50Q60A HG55Q60A HG65Q60A HG75Q60A Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ... orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 26 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning ...

Page 3: ...rheating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric sho...

Page 4: ...tallyourTVin a location with heavydust high orlowtemperatures high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disc...

Page 5: ...ng Smart Remote About the Buttons on the Samsung SolarCell Remote Samsung Smart Remote 13 Pairing the TVto the Samsung Smart Remote 14 Charging the battery 14 03 Controlling external deviceswith a Samsung Smart Remote Using the Universal Remote Downloading the Universal Remote icon 17 04 Initial Setup Using the TVController 19 05 The Connection Panel 06 Connections Connecting toyourInternet networ...

Page 6: ...herInformation Specifications 43 Environmental Considerations 44 Decreasing powerconsumption 44 Supported Resolutions forUHD Input Signals 45 Supported Resolutions forConnecting a Computer 46 Supported Resolutions forVideo Signals 48 Read Before Using the Internet Function 49 Dimensions 50 Licenses 56 ImportantWarrantyInformation Regarding Television FormatViewing 57 SAMSUNG ELECTRONICS NORTHAMERI...

Page 7: ... Cable x 2 The items colors and shapes mayvarydepending on the models Cables not included can be purchased separately Check foranyaccessories hidden behind orin the packing materialswhen opening the box The screen can be damagedfrom direct pressurewhen handled incorrectly As shown inthefigure make sureto gripthe edges ofthe screenwhenyou liftthe TV Do Not Touch This Screen English 7 ...

Page 8: ... Components When installing the stand use the provided components and parts Stand Holder Cable 1 0 98 inches 25 mm Place a soft cloth overthe table to protect the TV and then place the TVso that its screen faces down toward the table surface English 8 ...

Page 9: ...2 Insert the Stands into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow English 9 ...

Page 10: ...3 43 50 75 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that at least two persons lift and move the TV English 10 ...

Page 11: ...tions provided in the SafetyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti tip device Preventingthe TVfromfalling 1 Using the appropriate screws firmlyfasten a set of brackets to thewall Confirm that the screws are firmlyattached to thewall You mayneed additional material such aswall anchors depending on the type ofwall 2 Using the appropriatelysized sc...

Page 12: ...nal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct damage orpersonal injurywhen a non VESAornon specifiedwall mount is used orthe consumerfails to followthe product installation instructions Do not mount the TVat more than a15 degree tilt Always have two people mount the TVonto awall TVsize in inches VESAscrewhole specs in millimeters inches inches inches...

Page 13: ...enu When pressed for1 second ormore the running function is terminated When pressed whileyou arewatching a program the previous channel appears Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing To use Game Bar press and hold the button in Game Mode Game Barmaynot be supported depending on the model or geographical area Smart...

Page 14: ...k due to lowbattery charge it byusing the USB C type port Fire orexplosion mayoccur resulting in damagetothe remote control orpersonal injury Do not applyshock to the remote control Be careful not to let foreign substances such as metal liquid ordust come in contactwith the charging terminal of the remote control When the remote control is damaged oryou smell smoke orburning fumes immediatelystop ...

Page 15: ...1 Go to the Hotel Option menu and then select Universal Remote Setting The Universal Remote Setup screen appears Hotel Option menu Universal Remote Universal Remote Setting Select Device Type Set up a cable or satellite box to control it with your remote Home Theater OTT Box Game C Blu ray Disc Pla Cable Satellite Box 2 If the TVis connected to a set top box select Cable Satellite Box Select Your ...

Page 16: ...w to search foryour device Search model number Manufacturer Unkown SMT C7140 SMT C7140 6 Followthe instructions on the screen to search forthe model numberof the set top box connected to the TV When the model numberis found repeat step 5 forthe operation test Setup Complete Now you can control your connected devices with your Samsung Smart Remote Done New Setup 7 Whenyou have completed all the set...

Page 17: ...5 x135 2MB Sources stb_source_icon jpg stb_app_icon jpg Source TV Remote Access Hotel Hotel The image onyourTVmaydifferfrom the image above depending on the model and geographical area 2 Go to the Hotel Option menu and then select Universal Remote Icon DL Hotel Option menu Universal Remote Universal Remote Icon DL The Universal Remote Icon DL is onlyavailable afteryou have completelyset up the Uni...

Page 18: ...ts the Initial Setup The Initial Setup steps maydifferwith the model orgeographical area 1 Selectthe region settings Before select region referto the countrylist information on the right Ifyou select the incorrect region execute TVReset again afterthe Initial Setup is completed If the region is changed the TVautomaticallyturns off and on 2 SelectingyourTVinstallationtype TVBasic Setup Select to pr...

Page 19: ...e information about its usage referto the figure below The screen maydim if the protective film on the SAMSUNG logo orthe bottom of the TVis not removed Please remove the protective film Control menu PowerOn Off Volume Up Channel Up Volume Down Channel Down Source TVController button Remote control sensor Short Press Move Long Press Hold Select The TVController button is located on the bottom of t...

Page 20: ... that poweron the TVand the device is turned off VARIABLEAUDIO OUT Used forthe audio output to the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VARIABLEAUDIO OUT port VOL CTRL Used to control thevolume of the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VOL CTRL port USB 5V0 5A USB HDD 5V1A Connectorforsoftware upgrades and Media Play etc...

Page 21: ...tible problem like no sound orthe abnormal screen oretcwith the device of the HDMI1 2version contact to the Samsung customercare center EX LINK Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcorder PC DVD players etc easily DATA Used to support data communication between the TVand the SBB orSTB Connects using RJ 12 TVtype plugs A...

Page 22: ...Otherwise whenyou playvideo overa network connection thevideo maynot playsmoothly Some of the IEEE 802 11 communication protocols maynot be supported depending on the model or geographical area To use awireless network the TVmust be connected to awireless access point ormodem If thewireless access point supports DHCP the TVcan use a DHCPorstatic IPaddress to connect to thewireless network Select a...

Page 23: ...connect to uncertifiedwireless access point Establishing awired Internet connection There are three mainways to connect the TVtoyournetwork using cable depending onyournetwork setup Theyare illustrated below The Modem Port on theWall Modem Cable Not Supplied LAN Cable Not Supplied TVRearPanel External Modem ADSL VDSL Cable TV TVRearPanel The Modem Port on theWall Modem Cable Not Supplied LAN Cable...

Page 24: ...ata commands tpause 25 List of HospitalitySIVendors and compatible data cables suppliedwiththe TV Confirmyou are using the correct data cable foryourSIvendor Referto the code label on the data cables Contactyournearest dealeroryourSIVendorto buythe data cable not included in the TV 1 6 1 2 3 4 5 Confirm the code on the Code Label TVside STB SBB side Cable code Pin assign REMARK BN39 02462A Color B...

Page 25: ... Control Box Ifyou configure theVolume Control Box as shown in the figure you can control thevolume of the bathroom speakers The port that connects theVolume Control Box to the TVis a 3 5 mm normal Phone jack Volume Control Box switch is a Tact switch Setting the SubAMPMode 0 Turns the SubAMPfunction off PWM off 1 Determines the Subvolume according to the TVspeakersoundvolume The TVspeakersound an...

Page 26: ...displays that menu item only Press the left orright directional button to change avalue The right directional button increases numericalvalues The left arrowbutton decreases numericalvalues When the screen is displaying one menu item you can press the up ordown directional button to displaythe next orprevious menu item Press the button to exit the current menu item and go to a highermenu level To ...

Page 27: ...channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analog airband DTV digital airband CATV analog cable band CDTV digital cable band IPTV IPchannel IPTVis setwhen deployed from solution PowerOnVolume Setvolume levelwhen the TVis turned on UserDefined Letsyou setvolume level manually Last Saved When the TVis turned on it returns to thevolume that...

Page 28: ...n is not availablewhen set to HospitalityMode Standalone Menu OSD Picture Menu Lock Enable ordisable the Picture menu Menu Display ON The main menu is displayed OFF The main menu is not displayed Channel Menu Display ON Broadcasting menu is enable forguest OFF Broadcasting menu is disable forguest Panel Button Lock Turning the TVControllerbutton operations on oroff Unlock Unlocks TVControllerbutto...

Page 29: ... settings Download byApp ID EntertheApp ID Onlya registered ID can be entered Apps Editable Provide awayto enable ordisable the Apps and Notification Settings menu ON Enable the Apps and Notification Settings menu OFF Disable the Apps and Notification Settings menu Ambient Editable Provide awayto enable ordisable the Ambient Settings menu in Ambient Mode ON Enable the Ambient Settings menu OFF Dis...

Page 30: ...rences Afterthe correct password is entered options such as Password Setting Password Reset and SecurityMode are available Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMode Provides password protected administrative functionalityto enable ordisable features of hospitalityTV such as USB HDMI To use this option SecurityMode set to ON After Securit...

Page 31: ...N and disabledwhen EnrollmentStatus in LYNKCloud is Yes SWUpdate Letsyou upgrade the TVSoftwarewith a USB device About This TV Displaythe Samsungweb site and product and software information StandbyLED When the TVis in standbymode you can configure the settings of the powerindicator ON The LED is on OFF The LED is off TVReset Returns all settings on the TVto theirfactorydefaults LYNK Cloud Enrollm...

Page 32: ...ngs and channel data in a USB deviceto a TV Shortcut Turn the TVoff insert the USB device turn the TVon and then press the Select button on the remote control for5 seconds To clone data to the TVusing the Hotel Option menu followthese steps 1 Turn the TVoff 2 Insert the USB device into the USB port on the rearof the TV 3 Turn the TVon 4 Go to the Hotel Option menu 5 Press the up ordown directional...

Page 33: ...On Standby Last Option Yes Channel Channel Setup Yes Channel Editor Yes Mixed Channel Map On Off Yes Dynamic SI On Off Yes MyChannel On Off Yes Menu OSD Picture Menu Lock On Off Yes Menu Display On Off Yes Channel Menu Display On Off Yes Panel Button Lock Unlock Lock OnlyPower Menu Source Yes Clock Local Time Standalone Mode Manual Time Channel Interactive Mode Manual Auto Time Channel Yes Time Ch...

Page 34: ... Password Input No Password Setting Yes Password Reset No SecurityMode On Off Yes USB Enable Disable Yes HDMI Enable Disable Yes DRM DRM Mode Off LYNKDRM Pro idiom LYNKDRM PI Yes System Self Diagnosis forHTV STB SIVendor Setting Si Name Ok Failure No Self Diagnosis forTV No System Manager No OTN Update On Off Yes SWUpdate No Remote Management No About This TV No StandbyLED On Off Yes TVReset No LY...

Page 35: ...llyrestores initializes anyguest side menuvalues to the cloned standardvalues when the TVis turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menu values only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot b...

Page 36: ... Blue Reset Gamma BT 1886 ShadowDetail RGB OnlyMode ColorSpace Settings ColorSpace Color Red Green Blue Reset Reset Picture Sound Sound Output Sound Mode Wi Fi SpeakerSurround Setup Expert Settings Balance Equalizer HDMI eARC Mode Digital OutputAudio Format Digital OutputAudio Delay DolbyAtmos Compatibility AutoVolume Sound Feedback Reset Sound English 36 ...

Page 37: ...oice Guide Settings Voice Guide Volume Speed Pitch TVBackgroundVolume Video Description Caption Settings Caption Separate Closed Caption Caption Mode Digital Caption Options Size Font Font Style Foreground Color Background Color WindowColor Foreground Opacity Background Opacity WindowOpacity Edge Type Edge Color Position Return to Default Sign Language Zoom Settings Sign Language Zoom Edit Sign La...

Page 38: ...on Plus Settings Game Motion Plus BlurReduction JudderReduction LED ClearMotion Input Signal Plus HDMI Black Level Input Device Manager Bluetooth Device List Keyboard Settings Keyboard Language Keyboard Type Mouse Settings PrimaryButton PointerSpeed Device Connect Manager Access Notification Device List Powerand Energy Saving Brightness Optimization Minimum Brightness Brightness Reduction Motion L...

Page 39: ...datingthrough a USB device To update the TV s software followthese steps 1 Insert a USB device containing the software update file into the USB port of the TV 2 Run SWUpdate Hotel Option menu System SWUpdate 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the Select button on the remote control Please be careful to not disconnect the powero...

Page 40: ... those channels Channel Editor also letsyouviewinformation about each channel easily withoutyourhaving to displayeach channel directly General StepsforUsingthe Channel Editorin Standalone Mode The image onyourTVmaydifferfrom the image above depending on the model and geographical area 1 Run Channel Setup Channel Channel Setup in the Hotel Option menu 2 EnterChannel Editor Channel Channel Editor in...

Page 41: ...he channel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename Channel and then press the Select button 3 Use the on screen keyboard that appears to enterthe newname ...

Page 42: ...se the directional buttons on the remote control move the focus to Edit Channel Number and press the Select button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Move the focus to OKwhen done and then press the Select button on the remote control Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV...

Page 43: ...8 3 x 683 6 x 228 8 mm Weight Without Stand With Stand 18 5 lbs 8 4 kg 19 6 lbs 8 9 kg 25 4 lbs 11 5 kg 26 9 lbs 12 2 kg Model Name HG55Q60A HG65Q60A DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 55 Class 54 6 inches 65 Class 64 5 inches Sound Output 20W 20W Dimensions Wx H x D Body With Stand 48 5 x 27 9 x1 0 inches 1232 1 x 708 8 x 25 7 mm 48 5 x 29 4 x 9 0 i...

Page 44: ...e information about powerconsumption referto the information on the label attached to the product On most models the label is attached to the back of the TV On some models the label is inside the cover terminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to c...

Page 45: ...ut Signal Plus is setto Off Frame rate fps ColorDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O If Input Signal Plus is setto On Frame rate fps ColorDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O O O O 10 bit O O English 45 ...

Page 46: ... 175 640 x 480 72 Hz 37 861 72 809 31 500 640 x 480 75 Hz 37 500 75 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49...

Page 47: ...6 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 100 Hz 225 000 100 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 000 The resolution maynot be supported depending on the model The int...

Page 48: ...2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000 594 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 000 297 0...

Page 49: ... delayed orsuspended completelydepending on the status of the participating systems Copyand paste operations are not supported When composing an email ora simple message certain functions such as the font size and colorselection maynot be available There is a limit to the numberof bookmarks and the size of the log file that can be saved The numberofwindows that can be opened concurrentlyis limited...

Page 50: ...aydifferfromyourTV depending on the model Detailed dimensions can be checked at Displaysolutions samsung com Frontview Sideview 43 Unit inches 37 5 38 0 1 0 8 1 21 2 22 0 23 6 50 Unit inches 43 5 44 0 1 0 9 0 24 5 25 4 26 9 English 50 ...

Page 51: ... 55 Unit inches 48 0 48 5 1 0 9 0 27 0 27 9 29 4 65 Unit inches 56 6 57 1 1 0 11 1 31 9 32 7 34 3 English 51 ...

Page 52: ... 75 Unit inches 65 4 66 0 1 0 13 4 36 9 37 8 39 6 Rearview 43 Unit inches 15 0 7 4 6 6 50 Unit inches 18 0 8 1 9 3 English 52 ...

Page 53: ... 55 Unit inches 20 2 9 3 10 6 65 Unit inches 20 6 10 3 10 5 75 Unit inches 25 0 10 1 11 8 English 53 ...

Page 54: ...Base Stand detail 43 Unit inches 1 5 8 3 8 1 50 55 Unit inches 1 6 8 5 9 0 English 54 ...

Page 55: ... 65 Unit inches 1 6 8 6 11 1 75 Unit inches 1 6 9 3 13 4 English 55 ...

Page 56: ...IONWITH HEVC ENCODED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS NOTEDABOVE The terms HDMI and HDMI High Definition Multimedia ...

Page 57: ...perweek Additionally viewing otherstationaryimages and text such as stock market reports video game displays station logos web sites orcomputergraphics and patterns should be limited as described above forall televisions Displaying stationaryimages that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle but permanent burned in ghost images in the LED picture To av...

Page 58: ...s must be performed bya SAMSUNGAuthorized Service Center Alongwith this Statement the Original LimitedWarrantyStatement and a dated Bill of Sale as Proof of Purchase must be presented to the Service Center Transportation to and from the Service Centeris the responsibilityof the purchaser Conditions covered are limited onlyto manufacturing defects in material orworkmanship and onlythose encountered...

Page 59: ...ments relating to Samsung products please contact the Samsung service center Samsung Hospitality Hotline 1 866 sam4biz US 1 800 749 0205 CANADA 800 1488 747 MEXICO Web site https www samsung com us business 00 2021 Samsung Electronics Co Ltd All rights reserved ...

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