Samsung HG43AU800N Install Manual Download

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Model Serial No.

INSTALL GUIDE

HG43AU800N HG50AU800N HG55AU800N
HG65AU800N HG75AU800N

English

Summary of Contents for HG43AU800N

Page 1: ...k you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE HG43AU800N HG50AU800N HG55AU800N HG65AU800N HG75AU800N ...

Page 2: ... orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 25 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning ...

Page 3: ...rheating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric sho...

Page 4: ...tallyourTVin a location with heavydust high orlowtemperatures high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disc...

Page 5: ...10 Wall Mount Kit Specifications VESA 11 Providing properventilation foryourTV 11 02 The Remote Control About the Buttons on the Remote Control 12 Installing batteries into the Remote Control 13 03 Controlling external deviceswith a remote control Usingthe Universal Remote Downloading the Universal Remote icon 16 04 Initial Setup Using the TVController 18 05 The Connection Panel English 5 ...

Page 6: ...ting Channels Using Channel Editor 39 09 Specifications and OtherInformation Specifications 42 Environmental Considerations 43 Decreasing powerconsumption 43 Supported Resolutions forUHD Input Signals 44 Supported Resolutions forConnecting a Computer 45 Supported Resolutions forVideo Signals 47 Read Before Using the Internet Function 48 Dimensions 49 Licenses 55 ImportantWarrantyInformation Regard...

Page 7: ...x 2 Depending on the model The items colors and shapes mayvarydepending on the models Cables not included can be purchased separately Check foranyaccessories hidden behind orin the packing materialswhen opening the box The screen can be damagedfrom direct pressurewhen handled incorrectly As shown inthefigure make sureto gripthe edges ofthe screenwhenyou liftthe TV Do Not Touch This Screen English ...

Page 8: ...Components When installing the stand use the provided components and parts Stand Holder Cable 1 0 98 inches 25 mm Place a soft cloth overthe table to protect the TV and then place the TVso that its screen faces down toward the table surface 2 English 8 ...

Page 9: ... of the TV Slide and assemble it to the end line in the direction of arrow 3 43 50 75 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that at least two persons lift and move the TV English 9 ...

Page 10: ...Followall safetyprecautions provided in the SafetyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti tip device Preventingthe TVfromfalling 1 Using the appropriate screws firmlyfasten a set of brackets to thewall Confirm that the screws are firmlyattached to thewall You mayneed additional material such aswall anchors depending on the type ofwall 2 Using the...

Page 11: ...nal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct damage orpersonal injurywhen a non VESAornon specifiedwall mount is used orthe consumerfails to followthe product installation instructions Do not mount the TVat more than a15 degree tilt Always have two people mount the TVonto awall TVsize in inches VESAscrewhole specs in millimeters inches inches inches...

Page 12: ...ed whileyou arewatching a program the previous channel appears Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Volume Move the button up ordown to adjust thevolume To mute the sound press the button When pressed for1 second or more the AccessibilityShortcuts menu appears Channel Move th...

Page 13: ... in the direction of the arrowat the bottom of the illustration and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct direction Close the rearcoveras shown Alkaline batteries are recommended forlongerbatterylife English 13 ...

Page 14: ...e Hotel Option menu and then select Universal Remote Setting The Universal Remote Setup screen appears Hotel Option menu Universal Remote Universal Remote Setting Select Device Type Set up a cable or satellite box to control it with your remote Home Theater OTT Box Game C Blu ray Disc Pla Cable Satellite Box 2 If the TVis connected to a set top box select Cable Satellite Box Select Your TV Service...

Page 15: ...w to search foryour device Search model number Manufacturer Unkown SMT C7140 SMT C7140 6 Followthe instructions on the screen to search forthe model numberof the set top box connected to the TV When the model numberis found repeat step 5 forthe operation test Setup Complete Now you can control your connected devices with your Samsung remote Done New Setup 7 Whenyou have completed all the settings ...

Page 16: ...5 x135 2MB Sources stb_source_icon jpg stb_app_icon jpg Source TV Remote Access Hotel Hotel The image onyourTVmaydifferfrom the image above depending on the model and geographical area 2 Go to the Hotel Option menu and then select Universal Remote Icon DL Hotel Option menu Universal Remote Universal Remote Icon DL The Universal Remote Icon DL is onlyavailable afteryou have completelyset up the Uni...

Page 17: ...ts the Initial Setup The Initial Setup steps maydifferwith the model orgeographical area 1 Selectthe region settings Before select region referto the countrylist information on the right Ifyou select the incorrect region execute TVReset again afterthe Initial Setup is completed If the region is changed the TVautomaticallyturns off and on 2 SelectingyourTVinstallationtype TVBasic Setup Select to pr...

Page 18: ...e information about its usage referto the figure below The screen maydim if the protective film on the SAMSUNG logo orthe bottom of the TVis not removed Please remove the protective film Control menu PowerOn Off Volume Up Channel Up Volume Down Channel Down Source TVController button Remote control sensor Short Press Move Long Press Hold Select The TVController button is located on the bottom of t...

Page 19: ...at poweron the TVand the device is turned off VARIABLEAUDIO OUT Used forthe audio output to the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VARIABLEAUDIO OUT port VOL CTRL Used to control thevolume of the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VOL CTRL port USB 5V0 5A USB HDD 5V1A Connectorforsoftware upgrades and Media Play etc Se...

Page 20: ...tible problem like no sound orthe abnormal screen oretcwith the device of the HDMI1 2version contact to the Samsung customercare center EX LINK Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcorder PC DVD players etc easily DATA Used to support data communication between the TVand the SBB orSTB Connects using RJ 12 TVtype plugs A...

Page 21: ...ds using IEEE 802 11n Otherwise whenyou playvideo overa network connection thevideo maynot playsmoothly Some of the IEEE 802 11 communication protocols maynot be supported depending on the model or geographical area To use awireless network the TVmust be connected to awireless access point ormodem If thewireless access point supports DHCP the TVcan use a DHCPorstatic IPaddress to connect to thewir...

Page 22: ...connect to uncertifiedwireless access point Establishing awired Internet connection There are three mainways to connect the TVtoyournetwork using cable depending onyournetwork setup Theyare illustrated below The Modem Port on theWall Modem Cable Not Supplied LAN Cable Not Supplied TVRearPanel External Modem ADSL VDSL Cable TV TVRearPanel The Modem Port on theWall Modem Cable Not Supplied LAN Cable...

Page 23: ...ata commands tpause 25 List of HospitalitySIVendors and compatible data cables suppliedwiththe TV Confirmyou are using the correct data cable foryourSIvendor Referto the code label on the data cables Contactyournearest dealeroryourSIVendorto buythe data cable not included in the TV 1 6 1 2 3 4 5 Confirm the code on the Code Label TVside STB SBB side Cable code Pin assign REMARK BN39 02462A Color B...

Page 24: ... Control Box Ifyou configure theVolume Control Box as shown in the figure you can control thevolume of the bathroom speakers The port that connects theVolume Control Box to the TVis a 3 5 mm normal Phone jack Volume Control Box switch is a Tact switch Setting the SubAMPMode 0 Turns the SubAMPfunction off PWM off 1 Determines the Subvolume according to the TVspeakersoundvolume The TVspeakersound an...

Page 25: ...plays that menu item only Press the left orright directional button to change avalue The right directional button increases numericalvalues The left arrowbutton decreases numericalvalues When the screen is displaying one menu item you can press the up ordown directional button to displaythe next orprevious menu item Press the button to exit the current menu item and go to a highermenu level To exi...

Page 26: ...ect the type of the channelwill be displayedwhen the TVis turned on ATV analog airband DTV digital airband CATV analog cable band CDTV digital cable band IPTV IPchannel IPTVis setwhen deployed from solution PowerOnVolume Setvolume levelwhen the TVis turned on UserDefined Letsyou setvolume level manually Last Saved When the TVis turned on it returns to thevolume that had been set when the powerhad ...

Page 27: ... is not availablewhen set to HospitalityMode Standalone Menu OSD Picture Menu Lock Enable ordisable the Picture menu Menu Display ON The main menu is displayed OFF The main menu is not displayed Channel Menu Display ON Broadcasting menu is enable forguest OFF Broadcasting menu is disable forguest Panel Button Lock Turning the TVControllerbutton operations on oroff Unlock Unlocks TVControllerbutton...

Page 28: ...twork settings Download byApp ID EntertheApp ID Onlya registered ID can be entered Apps Editable Provide awayto enable ordisable the Apps and Notification Settings menu ON Enable the Apps and Notification Settings menu OFF Disable the Apps and Notification Settings menu Ambient Editable Provide awayto enable ordisable the Ambient Settings menu in Ambient Mode ON Enable the Ambient Settings menu OF...

Page 29: ...ption SecurityMode set to ON AfterSecurityMode set to ON options such as USB HDMI are automatically enabled USB Enable ordisable USB access If this function is set to Disable access to USB media is blocked Clone USBto TV and TVResetwill be disabled in the Hotel Option menu HDMI Enable ordisable HDMI access If this function is set to Disable Anynet HDMI source HDMI type external channelswill not be...

Page 30: ...the TVto theirfactorydefaults LYNK Cloud Enrollment Letsyou enroll the TVwith LYNKCloud solution Enrollment Status Check the status of the TVenrollment in the LYNKCloud service Virtual Standby Virtual StandbyMode When theAC powercord is plugged in and the poweris off this option maintains the TV s important features even afterthe screen is off Electricityconsumption mayvarydepending on the environ...

Page 31: ...ngs and channel data in a USB deviceto a TV Shortcut Turn the TVoff insert the USB device turn the TVon and then press the Select button on the remote control for5 seconds To clone data to the TVusing the Hotel Option menu followthese steps 1 Turn the TVoff 2 Insert the USB device into the USB port on the rearof the TV 3 Turn the TVon 4 Go to the Hotel Option menu 5 Press the up ordown directional...

Page 32: ...owerOn Standby Last Option Yes Channel Channel Setup Yes Channel Editor Yes Mixed Channel Map On Off Yes Dynamic SI On Off Yes MyChannel On Off Yes Menu OSD Picture Menu Lock On Off Yes Menu Display On Off Yes Channel Menu Display On Off Yes Panel Button Lock Unlock Lock OnlyPower Yes Clock Local Time Standalone Mode Manual Time Channel Interactive Mode Manual Auto Time Channel Yes Time Channel Ty...

Page 33: ...Password Input No Password Setting Yes Password Reset No SecurityMode On Off Yes USB Enable Disable Yes HDMI Enable Disable Yes DRM DRM Mode Off LYNKDRM Pro idiom LYNKDRM PI Yes System Self Diagnosis for HTV STB SIVendor Setting Si Name Ok Failure No Self Diagnosis forTV No System Manager No OTN Update On Off Yes SWUpdate No Remote Management No About This TV No StandbyLED On Off Yes TVReset No LY...

Page 34: ... anyguest side menuvalues to the cloned standardvalues when the TVis turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menu values only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be supported depending o...

Page 35: ...olorSpace Settings ColorSpace Color Red Green Blue Reset Reset Picture Sound Sound Output TVSpeaker Receiver HDMI Optical Bluetooth SpeakerList Sound Mode Standard Surround Game Adaptive Sound DTSVirtual X Wi Fi SpeakerSurround Setup Expert Settings Balance Equalizer HDMI eARC Mode Digital OutputAudio Format Digital OutputAudio Delay DolbyAtmos Compatibility AutoVolume Sound Feedback Reset Sound E...

Page 36: ...oice Guide Settings Voice Guide Volume Speed Pitch TVBackgroundVolume Video Description Caption Settings Caption Separate Closed Caption Caption Mode Digital Caption Options Size Font Font Style Foreground Color Background Color WindowColor Foreground Opacity Background Opacity WindowOpacity Edge Type Edge Color Position Return to Default Sign Language Zoom Settings Sign Language Zoom Edit Sign La...

Page 37: ...on Plus Settings Game Motion Plus BlurReduction JudderReduction LED ClearMotion Input Signal Plus HDMI Black Level Input Device Manager Bluetooth Device List Keyboard Settings Keyboard Language Keyboard Type Mouse Settings PrimaryButton PointerSpeed Device Connect Manager Access Notification Device List Powerand Energy Saving Brightness Optimization Minimum Brightness Brightness Reduction Motion L...

Page 38: ...datingthrough a USB device To update the TV s software followthese steps 1 Insert a USB device containing the software update file into the USB port of the TV 2 Run SWUpdate Hotel Option menu System SWUpdate 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the Select button on the remote control Please be careful to not disconnect the powero...

Page 39: ... those channels Channel Editor also letsyouviewinformation about each channel easily withoutyourhaving to displayeach channel directly General StepsforUsingthe Channel Editorin Standalone Mode The image onyourTVmaydifferfrom the image above depending on the model and geographical area 1 Run Channel Setup Channel Channel Setup in the Hotel Option menu 2 EnterChannel Editor Channel Channel Editor in...

Page 40: ...he channel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename Channel and then press the Select button 3 Use the on screen keyboard that appears to enterthe newname ...

Page 41: ...se the directional buttons on the remote control move the focus to Edit Channel Number and press the Select button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Move the focus to OKwhen done and then press the Select button on the remote control Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV...

Page 42: ... 3 x 684 6 x 226 3 mm Weight Without Stand With Stand 18 5 lbs 8 4 kg 19 2 lbs 8 7 kg 25 4 lbs 11 5 kg 26 0 lbs 11 8 kg Model Name HG55AU800N HG65AU800N DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 55 Class 54 6 inches 65 Class 64 5 inches Sound Output 20W 20W Dimensions Wx H x D Body With Stand 48 5 x 27 9 x1 0 inches 1232 1 x 708 8 x 25 7 mm 48 5 x 29 5 x 8 ...

Page 43: ...re information about powerconsumption referto the information on the label attached to the product On most models the label is attached to the back of the TV On some models the label is inside the cover terminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to ...

Page 44: ...ut Signal Plus is setto Off Frame rate fps ColorDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O If Input Signal Plus is setto On Frame rate fps ColorDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O O O O 10 bit O O English 44 ...

Page 45: ... 175 640 x 480 72 Hz 37 861 72 809 31 500 640 x 480 75 Hz 37 500 75 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49...

Page 46: ...6 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 100 Hz 225 000 100 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 000 The resolution maynot be supported depending on the model The int...

Page 47: ...2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000 594 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 000 297 0...

Page 48: ... delayed orsuspended completelydepending on the status of the participating systems Copyand paste operations are not supported When composing an email ora simple message certain functions such as the font size and colorselection maynot be available There is a limit to the numberof bookmarks and the size of the log file that can be saved The numberofwindows that can be opened concurrentlyis limited...

Page 49: ...Dimensions Frontview Sideview 43 Unit inches 37 5 38 0 1 0 7 7 21 2 22 0 23 6 50 Unit inches 43 5 44 0 1 0 8 9 24 5 25 4 27 0 English 49 ...

Page 50: ... 55 Unit inches 48 0 48 5 1 0 8 9 27 0 27 9 29 5 65 Unit inches 56 6 57 1 1 0 11 0 31 9 32 8 34 4 English 50 ...

Page 51: ... 75 Unit inches 65 4 66 0 1 0 13 1 36 9 37 8 39 5 Rearview 43 Unit inches 15 1 7 6 6 6 50 Unit inches 18 1 8 2 9 3 English 51 ...

Page 52: ... 55 Unit inches 20 3 9 4 10 6 65 Unit inches 20 7 10 4 10 5 75 Unit inches 25 1 10 2 11 8 English 52 ...

Page 53: ...Base Stand detail 43 Unit inches 1 5 8 3 7 7 50 55 Unit inches 1 6 8 6 8 9 English 53 ...

Page 54: ... 65 Unit inches 1 6 8 6 11 1 75 Unit inches 1 6 9 2 13 1 English 54 ...

Page 55: ...HE OWNER OF THE PRODUCT THIS PRODUCTMAY NOTBE USED IN CONNECTIONWITH HEVC ENCODED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS N...

Page 56: ...perweek Additionally viewing otherstationaryimages and text such as stock market reports video game displays station logos web sites orcomputergraphics and patterns should be limited as described above forall televisions Displaying stationaryimages that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle but permanent burned in ghost images in the LED picture To av...

Page 57: ...s must be performed bya SAMSUNGAuthorized Service Center Alongwith this Statement the Original LimitedWarrantyStatement and a dated Bill of Sale as Proof of Purchase must be presented to the Service Center Transportation to and from the Service Centeris the responsibilityof the purchaser Conditions covered are limited onlyto manufacturing defects in material orworkmanship and onlythose encountered...

Page 58: ... SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products please contact the Samsung service center Samsung Hospitality Hotline 1 866 sam4biz US 1 800 749 0205 CANADA 800 1488 747 MEXICO Web site https www samsung com us business 00 ...

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