Samsung HG43AU800A Install Manual Download Page 1

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HG43AU800A HG50AU800A HG55AU800A
HG65AU800A HG75AU800A
(Singapore, Saudi Arabia Only: HG43AU800AW / HG50AU800AW
/ HG55AU800AW / HG65AU800AW / HG75AU800AW
/ HG43AU800AU / HG50AU800AU / HG55AU800AU /
HG65AU800AU / HG75AU800AU)

Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model Serial No.

INSTALL GUIDE

English

Summary of Contents for HG43AU800A

Page 1: ...nly HG43AU800AW HG50AU800AW HG55AU800AW HG65AU800AW HG75AU800AW HG43AU800AU HG50AU800AU HG55AU800AU HG65AU800AU HG75AU800AU Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ... orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 27 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning ...

Page 3: ...rheating these slots and openings must neverbe blocked orcovered Do not place this apparatus in a confined space such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric sho...

Page 4: ...h as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug this apparatus quicklyif necessary make sure that thewall outlet and powerplug are...

Page 5: ... 11 Wall Mount Kit Specifications VESA 12 Providing properventilation foryourTV 12 02 The Remote Control About the Buttons on the Remote Control 13 Installing batteries into the Remote Control 14 03 Controlling external deviceswith a remote control Usingthe Universal Remote Downloading the Universal Remote icon 17 04 Initial Setup Using the TVController 19 05 The Connection Panel English 5 ...

Page 6: ...ngAuto Initialize 39 Updating the TV s Software 44 08 Editing Channels Using Channel Editor 45 09 Specifications and OtherInformation Specifications 48 Environmental Considerations 49 Postcode forEmergencyBroadcasts 49 Decreasing powerconsumption 49 Supported Resolutions forUHD Input Signals 50 Supported Resolutions forConnecting a Computer 51 Supported Resolutions forVideo Signals 53 Read Before ...

Page 7: ... As shown inthefigure make sureto gripthe edges ofthe screenwhenyou liftthe TV Do Not Touch This Screen ForIndia only This product is RoHS compliant This marking on the product accessories orliterature indicates that the product and its electronic accessories should not be disposed ofwith otherhouseholdwaste at the end of theirworking life To prevent possible harm to the environment orhuman health...

Page 8: ...nd and Components When installing the stand use the provided components and parts Stand Holder Cable 1 25 mm Place a soft cloth overthe table to protect the TV and then place the TVso that its screen faces down toward the table surface English 8 ...

Page 9: ...2 Insert the Stands into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow English 9 ...

Page 10: ...3 43 50 75 NOTE Make sure to distinguish between the front and back of each componentwhen assembling them Make sure that at least two persons lift and move the TV English 10 ...

Page 11: ...ided in the SafetyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti fall device Preventingthe TVfromfalling 1 Using the appropriate screws firmlyfasten a set of brackets to thewall Confirm that the screws are firmlyattached to thewall You mayneed additional material such aswall anchors depending on the type ofwall 2 Using the appropriatelysized screws firm...

Page 12: ...sonal injury Samsung is not liable forthese kinds of accidents Samsung is not liable forproduct damage orpersonal injurywhen a non VESAornon specifiedwall mount is used orthe consumerfails to followthe product installation instructions Do not mount the TVat more than a15 degree tilt Always have two people mount the TVonto awall TVsize in inches VESAscrewhole specs in millimetres mm mm mm C mm Stan...

Page 13: ...evious channel appears Play pause When pressed the playback controls appear Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Volume Move the button up ordown to adjust thevolume To mute the sound press the button When pressed for1 second or more the AccessibilityShortcuts menu appears Channel Move the button up ordown to change the channel...

Page 14: ... in the direction of the arrowat the bottom of the illustration and then insert the batteries as shown in the figure Make sure that the positive and negative ends are facing in the correct direction Close the rearcoveras shown Alkaline batteries are recommended forlongerbatterylife English 14 ...

Page 15: ...otel Option menu and then select Universal Remote Setting The Universal Remote Setup screen appears Hotel Option menu Universal Remote Universal Remote Setting Select Device Type Set up a cable or satellite box to control it with your remote Home Theater OTT Box Game C Blue ray Disc Pla Cable Satellite Box 2 If the TVis connected to a set top box select Cable Satellite Box Select Your TV Service P...

Page 16: ...w to search foryour device Search model number Manufacturer Unkown SMT C7140 SMT C7140 6 Followthe instructions on the screen to search forthe model numberof the set top box connected to the TV When the model numberis found repeat step 5 forthe operation test Setup Complete Now you can control your connected devices with your Samsung remote Done New Setup 7 Whenyou have completed all the settings ...

Page 17: ...5 x135 2MB Sources stb_source_icon jpg stb_app_icon jpg Source TV Remote Access Hotel Hotel The image onyourTVmaydifferfrom the image above depending on the model and geographical area 2 Go to the Hotel Option menu and then select Universal Remote Icon DL Hotel Option menu Universal Remote Universal Remote Icon DL The Universal Remote Icon DL is onlyavailable afteryou have completelyset up the Uni...

Page 18: ...ts the Initial Setup The Initial Setup steps maydifferwith the model orgeographical area 1 Selectthe region settings Before select region referto the countrylist information on the right Ifyou select the incorrect region execute TVReset again afterthe Initial Setup is completed If the region is changed the TVautomaticallyturns off and on 2 SelectingyourTVinstallationtype Basic TVSetup Select to pr...

Page 19: ... information about its usage referto the figure below The screen maydim if the protective film on the SAMSUNG logo orthe bottom of the TVis not detached Please remove the protective film Control menu PowerOn Off Volume Up Channel Up Volume Down Channel Down Source TVController button Remote control sensor Short Press Move Long Press Hold Select The TVController button is located on the bottom of t...

Page 20: ...and the device is turned off VARIABLEAUDIO OUT Used forthe audio output to the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VARIABLEAUDIO OUT port VOL CTRL Used to control thevolume of the Bathroom speaker Connect theVolume Control Box on the BathroomWall and the VOL CTRL port USB 5V0 5A USB HDD 5V1A Connectorforsoftware upgrades and Media Play etc Service connection ...

Page 21: ...tible problem like no sound orthe abnormal screen oretcwith the device of the HDMI1 2version contact to the Samsung customercare centre SERVICE Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcorder PC DVD players etc easily DATA Used to support data communication between the TVand the SBB orSTB Connects using RJ 12 TVtype plugs A...

Page 22: ...ds using IEEE 802 11n Otherwise whenyou playvideo overa network connection thevideo maynot playsmoothly Some of the IEEE 802 11 communication protocols maynot be supported depending on the model or geographical area To use awireless network the TVmust be connected to awireless access point ormodem If thewireless access point supports DHCP the TVcan use a DHCPorstatic IPaddress to connect to thewir...

Page 23: ...connect to uncertifiedwireless access point Establishing awired Internet connection There are three mainways to connect the TVtoyournetwork using cable depending onyournetwork setup Theyare illustrated below The Modem Port on theWall Modem Cable Not Supplied LAN Cable Not Supplied TVRearPanel External Modem ADSL VDSL Cable TV TVRearPanel The Modem Port on theWall Modem Cable Not Supplied LAN Cable...

Page 24: ...eparatelyand is not available from Samsung Ifyou have anyproblems using online services please contactyourInternet service provider Whenyou use a large mobile dongle Data Card USB devices maynotwork properlydue to interferences among the USB ports orthewireless network maynotwork properlydue to interferences from the peripherals and surroundings In this case use a USB extension cable to connect a ...

Page 25: ...p Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 List of HospitalitySIVendors and compatible data cables suppliedwiththe TV Confirmyou are using the correct data cable foryourSIvendor Referto the code label on the data cables Contactyournearest dealeroryourSIVendorto buythe data cable not included in the TV 1 6 1 2 3 4 5 Confirm the code on ...

Page 26: ...lume Control Box Ifyou configure theVolume Control Box as shown in the figure you can control thevolume of the bathroom speakers The port that connects theVolume Control Box to the TVis a 3 5 mm normal Phone jack Volume Control Box switch is a Tact switch Setting the SubAMPMode 0 Turns the SubAMPfunction off PWM off 1 Determines the Subvolume according to the TVspeakersoundvolume The TVspeakersoun...

Page 27: ...creen displays that menu item only Press the left orright directional button to change avalue The right directional button increases numericalvalues The left arrowbutton decreases numericalvalues When the screen is displaying one menu item you can press the up ordown directional button to displaythe next orprevious menu item Press the button to exit the current menu item and go to a highermenu lev...

Page 28: ... select this item when the TVis turned on it displays the channel itwas displayingwhen itwas turned off PowerOn Channel Num When the TVis turned on it switches automaticallyto this channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analog airband DTV digital airband PowerOnVolume Setvolume levelwhen the TVis turned on UserDefined Letsyou setvolu...

Page 29: ...essage When there is a mismatch between the data in the channel map and the transmitted data the TVautotunes the channels to restore the data parameters in the channel map ON When Channel Rescan Message is set to on the OSD showing that the channels are being rescannedwill be displayed to the guest OFF When Channel Rescan Message is set to off if the rescan message OSD should not to be displayed t...

Page 30: ...y Disable Neitherthe popupwindownorthe menu appears Bathroom Speaker SubAmp Mode Determines the bathroom speakersoundAMPoperation mode 0 Turns the bathroom speakersoundAMPfunction off PWM off 1 The bathroom speakersoundvolume follows the TVspeakersoundvolume identically The bathroom speakersoundvolume is controlled bythe TVremote control orTVControllerbutton 2 The bathroom speakersoundvolume is co...

Page 31: ... the Ambient Settings menu Terms Policy Viewthe entire text of the Terms Policy document You must agree to the Smart Hub service agreement Smart Features Run the Smart Features menu Autorun Smart Hub If Autorun Smart Hub is set to On the TVautomatically displays the Home Screenwhenyou turn on the TV HomeApp PreviewEditor Edit and manage TVfunctions to be used from Home app This function is availab...

Page 32: ...assword before applying orupdating securitypreferences Afterthe correct password is entered options such as Password Setting Password Reset and SecurityMode are available Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMode Provides password protected administrative functionalityto enable ordisable features of hospitalityTV such as USB HDMI To use ...

Page 33: ...ion Start Picture Test Use this testwhenyou experience a problemwithyourTV s picture Start Sound Test Use this testwhenyou experience a problemwithyourTV s sound Signal Information Showdigital broadcasting signal information Reset Smart Hub Reset the Smart Hub and Samsung account settings stored on yourTV Reset Restore all TVsettings excluding network settings to the factorydefaults Not available ...

Page 34: ...umber You can set the room numberof the TV s location H Browser Solution H BrowserMode You can turn on oroff the H BrowserMode and run the H BrowserWebApp H BrowserVendor You can select the H BrowserVendor URLLauncherSetting H BrowserSolution settings menu InstallWebApp Enterthe H BrowserserverURLwhereWebApp and sssp_config xml files are located Uninstall You can delete the installedWebApp Timeout...

Page 35: ...enu settings and channel data in a USB deviceto a TV Shortcut Turn the TVoff insert the USB device turn the TVon and then press the Select button on the remote control for5 seconds To clone data to the TVusing the Hotel Option menu followthese steps 1 Turn the TVoff 2 Insert the USB device into the USB port on the rearof the TV 3 Turn the TVon 4 Go to the Hotel Option menu 5 Press the up ordown di...

Page 36: ...ined Last Saved Yes PowerOn Channel Num Yes PowerOn Channel Type ATV DTV Yes PowerOnVolume UserDefined Last Saved Yes PowerOnVolume Num 0 100 Yes MinVolume 0 100 Yes MaxVolume 0 100 Yes PowerOn Source TV HDMI1 HDMI2 HDMI3 Last Saved Yes PowerOn Option PowerOn Standby Last Option Yes Channel Channel Setup Yes Channel Editor Yes Mixed Channel Map On Off Yes Dynamic SI On Off Yes Channel Rescan Messa...

Page 37: ...ubAmpVolume 0 32 Yes Powerand EnergySaving Brightness Reduction On Off Yes PowerSaving Mode Timer 0 99 Yes Cloning Clone TVto USB No Clone USB to TV No SettingAuto initialize On Off Yes Smart Service Network Setup No Download byApp ID Yes Apps Editable On Off Yes Ambient Editable On Off Yes Terms Policy Yes Smart Features Yes HomeApp PreviewEditor Yes Quick Settings Editor Yes SamsungAccount No La...

Page 38: ...es System Self Diagnosis for HTV STB SIVendor Setting Si Name Ok Failure No Self Diagnosis forTV No System Manager No OTN Update On Off Yes SWUpdate No Remote Management No About This TV No StandbyLED On Off Yes TVReset No LYNKCloud Enrollment No Enrollment Status Yes No No Virtual Standby Virtual StandbyMode On Off No Reboot Time Off 5 15 30 60 Yes Room Number No H Browser Solution H BrowserMode ...

Page 39: ...yguest side menuvalues to the cloned standardvalues when the TVis turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menu values only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be supported depending on t...

Page 40: ...Mode ColourSpace Settings ColourSpace Colour Red Green Blue Reset Reset Picture Sound Sound Output TVSpeaker Receiver HDMI Optical Bluetooth SpeakerList Sound Mode Standard Game Adaptive Sound Amplify Wi Fi SpeakerSurround Setup Expert Settings Balance Equaliser HDMI eARC Mode Digital OutputAudio Format Digital OutputAudio Delay DolbyAtmos Compatibility AutoVolume Sound Feedback Reset Sound Englis...

Page 41: ...udio Language SecondaryAudio Language Audio Format General Accessibility Voice Guide Settings Voice Guide Volume Speed Pitch TVBackgroundVolume Audio Description Settings Audio Description Audio DescriptionVolume Subtitle Settings Subtitle Subtitle Mode Subtitle Language PrimarySubtitle Language SecondarySubtitle Language Sign Language Zoom Settings Sign Language Zoom Edit Sign Language Zoom Pictu...

Page 42: ...ork Network Status Open Network Settings Cast Cast SecurityKey Wi Fi Reset Network Expert Settings PowerOnwith Mobile IPRemote Wi Fi System Manager Time Clock Clock Mode Date Time Time Offset Time Zone Sleep Timer Alarm Language SamsungAccount Device Name Change PIN External Device Manager Anynet HDMI CEC English 42 ...

Page 43: ...Language Keyboard type Mouse Settings PrimaryButton PointerSpeed Device Connection Manager Access Notification Device List Powerand Energy Saving Brightness Optimisation Minimum Brightness Brightness Reduction Motion Lighting Screen Saver Auto PowerOff Smart Features Autorun Smart Hub Support Software Update Update now Device Care Remote Management About This TV Terms Privacy PrivacyChoices Englis...

Page 44: ...datingthrough a USB device To update the TV s software followthese steps 1 Insert a USB device containing the software update file into the USB port of the TV 2 Run SWUpdate Hotel Option menu System SWUpdate 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the Select button on the remote control Please be careful to not disconnect the powero...

Page 45: ... those channels Channel Editor also letsyouviewinformation about each channel easily withoutyourhaving to displayeach channel directly General StepsforUsingthe Channel Editorin Standalone Mode The image onyourTVmaydifferfrom the image above depending on the model and geographical area 1 Run Channel Setup Channel Channel Setup in the Hotel Option menu 2 EnterChannel Editor Channel Channel Editor in...

Page 46: ...he channel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename channel and then press the Select button 3 Use the on screen keyboard that appears to enterthe newname ...

Page 47: ...se the directional buttons on the remote control move the focus to Edit Channel Number and press the Select button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Move the focus to OKwhen done and then press the Select button on the remote control Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV...

Page 48: ...odel Name HG55AU800A HG65AU800A DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Measured Diagonally 138 cm 163 cm Sound Output 20W 20W Dimensions Wx H x D Body With stand 123 21 x 70 88 x 2 57 cm 123 21 x 74 78 x 22 63 cm 145 09 x 83 19 x 2 57 cm 145 09 x 86 96 x 27 94 cm Weight Without Stand With Stand 15 5 kg 15 8 kg 20 9 kg 21 4 kg Model Name HG75AU800A DisplayResolution 3840 x 2160 Scree...

Page 49: ... inside the coverterminal YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Referto the dimensions before installingyourTV Not responsible fortypographical orprinted errors Recommended hours of use perdayof this product is under8 hours ...

Page 50: ...t Signal Plus is setto Off Frame rate fps ColourDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O If Input Signal Plus is setto On Frame rate fps ColourDepth Chroma Sampling RGB 4 4 4 YCbCr4 4 4 YCbCr4 2 2 YCbCr4 2 0 50 60 8 bit O O O O 10 bit O O English 50 ...

Page 51: ... 175 640 x 480 72 Hz 37 861 72 809 31 500 640 x 480 75 Hz 37 500 75 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49...

Page 52: ... 30 000 297 000 4096 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 100 Hz 225 000 100 000 1188 000 4096 x 2160 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 000 The resolution maynot be supported depending o...

Page 53: ...2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000 594 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 Hz 225 000 100 000 1188 000 3840 x 2160 120 Hz 270 000 120 000 1188 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 000 297 000 4096 x 2160 30 Hz 67 500 30 000 297 0...

Page 54: ...delayed orsuspended completelydepending on the status of the participating systems Copyand paste operations are not supported When composing an email ora simple message certain functions such as the font size and colourselection may not be available There is a limit to the numberof bookmarks and the size of the log file that can be saved The numberofwindows that can be opened concurrentlyis limite...

Page 55: ...ferfromyourTV depending on the model Detailed dimensions can be checked at Displaysolutions samsung com Frontview Sideview 43 Unit mm 953 0 965 5 25 7 205 6 538 0 559 9 599 0 50 Unit mm 1105 8 1118 3 25 7 226 3 623 4 644 6 683 6 English 55 ...

Page 56: ... 55 Unit mm 1218 2 1232 1 25 7 226 3 686 7 708 8 747 8 65 Unit mm 1438 5 1450 9 25 7 279 4 810 5 831 9 869 6 English 56 ...

Page 57: ... 75 Unit mm 1662 2 1676 7 26 6 331 9 936 8 960 3 1005 5 Rearview 43 Unit mm 380 6 189 1 168 6 50 Unit mm 457 0 205 3 237 1 English 57 ...

Page 58: ... 55 Unit mm 513 9 237 2 269 4 65 Unit mm 523 3 261 9 267 8 75 Unit mm 636 2 257 4 300 7 English 58 ...

Page 59: ...Base Stand detail 43 Unit mm 37 8 210 5 205 6 50 55 Unit mm 39 8 217 6 226 3 English 59 ...

Page 60: ... 65 Unit mm 39 8 218 1 279 4 75 Unit mm 41 9 234 6 331 9 English 60 ...

Page 61: ...HE OWNER OF THE PRODUCT THIS PRODUCTMAY NOTBE USED IN CONNECTIONWITH HEVC ENCODED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS N...

Page 62: ...0 40 7267864 Toll Free 1800 5 SAMSUNG 1800 5 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free forNTC Only 9801572667 Toll Free forNcell users BANGLADESH 08000 300 300 Toll free 09612 300 300 www samsung com bd support SRI LANKA 011 SAMSUNG 011 7267864 www samsung com in support EGYPT 08000 7267864 16580 WhatsApp 010 00016580 www samsung com eg support ALGERIA 3004 www samsu...

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