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HW-Q7CR

FULL MANUAL

Imagine the possibilities 

Thank you for purchasing this Samsung product. 
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Summary of Contents for Harman Kardon HW-Q7CR

Page 1: ...HW Q7CR FULL MANUAL Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 2: ...his symbol instructs the user to consult the user manual for further safety related information WARNING To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions This product contains chemicals known to the State of California to cause ca...

Page 3: ... and receiver Connecting the equipment to an outlet that is on a different circuit than the radio or TV Consulting the dealer or an experienced radio TV technician for help FCCRadiationExposureStatement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated so there is at least 8 inches 20 cm between the ...

Page 4: ...not covered Do not place the unit on amplifiers or other equipment which may become hot This unit is designed for continuous use To fully turn off the unit disconnect the AC plug from the wall outlet Unplug the unit if you intend to leave it unused for a long period of time 2 During thunderstorms disconnect the AC plug from the wall outlet Voltage peaks due to lightning could damage the unit 3 Do ...

Page 5: ...tion components connections and product specifications FULLMANUAL You can access the FULL MANUAL on Samsung s on line customer support center by scanning the QR code on the left To see the manual on your PC or mobile device download the manual in document format from Samsung s website http www samsung com support Design specifications and App screen are subject to change without prior notice ...

Page 6: ...ofer if automatic connection fails 7 Connecting an SWA 8500S Sold Separately to your Soundbar 8 04 ConnectingtoyourTV 10 Method 1 Connecting with a Cable 10 Connecting a TV using an HDMI Cable 10 Connecting using an Optical Cable 11 Method 2 Connecting Wirelessly 12 Connecting a TV via Bluetooth 12 Connecting via Wi Fi 14 05 ConnectinganExternalDevice 16 Connecting using an HDMI Cable Capable of D...

Page 7: ...ote control 30 Using the Hidden Buttons Buttons with more than one function 31 Output specifications for the different sound effect modes 31 09 InstallingtheWallMount 32 Installation Precautions 32 Wallmount Components 32 10 InstallingtheHolder Feet 34 Holder Feet Components 34 11 SoftwareUpdate 35 12 Troubleshooting 36 13 License 37 14 OpenSourceLicenseNotice 38 15 ImportantNotesAboutService 38 1...

Page 8: ...hed to the product Label Bottom of the Soundbar Main Unit The power components are labelled 1 2 For more information about power connections see page 5 To purchase additional components or optional cables contact a Samsung Service Center or Samsung Customer Care Depending on the region the appearance of the AC plug may differ from the plug displayed above or it may be supplied integrated with the ...

Page 9: ...in the following situations In D IN HDMI WIFI BT mode if there is no audio signal for 18 minutes Source Button Selects the source input mode Inputmode Display Optical Digital input D IN ARC HDMI OUT input D IN TV ARC Auto conversion HDMI input HDMI Wi Fi mode WIFI BLUETOOTH mode BT When you plug in the AC cord the power button will begin working in 4 to 6 seconds When you turn on this unit there w...

Page 10: ...audio signals simultaneously using an HDMI cable Connect to the HDMI output of an external device HDMIOUT TV ARC Connect to the HDMI ARC jack on a TV DIGITALAUDIOIN OPTICAL Connect to the digital optical output of an external device When disconnecting the power cable of the AC DC power adaptor from a wall outlet pull the plug Do not pull the cable Do not connect this unit or other components to an...

Page 11: ... to the Subwoofer 2 Connect the power adapter to the Soundbar and then to a wall socket See the illustrations below For more information about the required electrical power and power consumption refer to the label attached to the product Label Bottom of the Soundbar Main Unit POWER RearofSubwoofer 1 PowerCord Connecting ElectricalPower Bottomofthe SoundbarMainUnit 2 AC DCAdapter DC19V PowerJack ...

Page 12: ...oofer LED Status Description Resolution Blue On Successfully connected normal operation Blinking Recovering the connection Check if the power cable attached to the main Soundbar unit is connected properly or wait about 5 minutes If blinking persists try manually connecting the subwoofer See page 7 Red On Standby with the Soundbar main unit turned off Check if the power cable attached to the main S...

Page 13: ...urns off and the blue indicator blinks 5 Sec RearofSubwoofer 2 Press and hold the Upbutton on the remote control for at least 5 seconds The IDSET message appears on the display of the Soundbar for a moment and then it disappears The Soundbar will automatically power on when IDSET is complete SOUND MODE PAIR 5 Sec IDSET SamsungHarmanKardon logoisonthetop 3 Check if the LINK LED is solid blue connec...

Page 14: ...a steel concrete or metallic wall is between the main unit and the wireless subwoofer the system may not operate at all because the wireless signal cannot penetrate metal PRECAUTIONS Wireless receiving antennas are built into the wireless subwoofer Keep the unit away from water and moisture For optimal listening performance make sure that the area around the wireless subwoofer and the Wireless Rec...

Page 15: ... 5 Sec 3 Press and hold the Upbutton on the remote control for at least 5 seconds The IDSET message appears on the display of the Soundbar for a moment and then it disappears The Soundbar will automatically power on when IDSET is complete SOUND MODE PAIR 5 Sec IDSET SamsungHarmanKardon logoisonthetop CAUTION If your Soundbar was playing music when it connects to the SWA 8500S you may hear some stu...

Page 16: ...ur TV is set to PCM we recommend that you change the setting to Dolby Digital When the setting on the TV is changed you will experience better sound quality The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer ConnectingaTVusinganHDMICable HDMI IN ARC HDMICable BottomoftheSoundbar TVARC ConnecttotheHDMIOUT TV ARC portoftheSoundbarmainunit RightSideoftheSou...

Page 17: ...he HDMI cable to the HDMI IN ARC port We recommend you use a coreless HDMI cable if possible If you use a cored HDMI cable use one whose diameter is less than 0 55 inches Anynet must be turned on This function is not available if the HDMI cable does not support ARC ConnectingusinganOpticalCable OPTICAL OUT OpticalCable BottomoftheSoundbar D IN RightSideoftheSoundbar 1 Connect the DIGITALAUDIOIN OP...

Page 18: ...abling Only one TV can be connected at a time SOUND MODE PAIR OR Theinitialconnection 1 Press the PAIR button on the remote control to enter the BTPAIRING mode OR a Press the Source button on the right side panel and then select BT BT changes to BTREADY in a few seconds automatically if there is no Bluetooth device connected to the Soundbar b When BTREADY appears press and hold the Source button o...

Page 19: ...ly connected mobile device to the Soundbar BTPAIRING In this mode you can connect a new device to the Soundbar Press the PAIR button on the remote control or press and hold the Source button on the right side of the Soundbar for more than 5 seconds while the Soundbar is in BT mode NOTES If asked for a PIN code when connecting a Bluetooth device enter 0000 In Bluetooth connection mode the Bluetooth...

Page 20: ...de When using selected Samsung TVs 2016 2018 Samsung Smart TVs that support Bluetooth If you select WIFI mode when the TV is turned on the TV screen displays a pop up window providing instructions on how to automatically connect the Soundbar to a wireless router Wi Fi Refer to the instructions in the pop up window of the TV RightSideoftheSoundbar WIFI 2 Connect your mobile device smartphone tablet...

Page 21: ...ar Q7CR Wi Fi ForTVsreleasedin2016 Home Settings Sound Select Speaker AV Samsung Soundbar Q7CR Wi Fi ForTVsreleasedin2015 Menu Sound Speaker List ForTVsreleasedin2014 Menu Sound Speaker Settings Multiroom Link Settings NOTES The TV and Soundbar must be connected to the same wireless network Wi Fi If your wireless router Wi Fi uses a DFS channel you will not be able to establish a Wi Fi connection ...

Page 22: ...rtant This product supports Dolby Atmos only in HDMI mode HDMI OUT HDMI IN ARC HDMICable HDMICable BottomoftheSoundbar HDMI ExternalDevice RightSideoftheSoundbar 1 Connect an HDMI cable from the HDMIIN jack on the back of the product to the HDMI OUT jack on your digital device 2 Connect an HDMI cable from the HDMIOUT TV ARC jack on the back of the product to the HDMI IN jack on your TV 3 Press the...

Page 23: ...io is set to Off Make sure that the content supports DolbyAtmos ConnectingusinganHDMICable HDMI OUT HDMI IN ARC HDMICable HDMICable BottomoftheSoundbar HDMI ExternalDevice RightSideoftheSoundbar 1 Connect an HDMI cable from the HDMIIN jack on the back of the product to the HDMI OUT jack on your digital device 2 Connect an HDMI cable from the HDMIOUT TV ARC jack on the back of the product to the HD...

Page 24: ... IN RightSideoftheSoundbar BD DVDplayer Set topbox Gameconsole 1 Connect DIGITALAUDIOIN OPTICAL on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable 2 Select D IN mode by pressing the Source button on the right side panel or on the remote control ...

Page 25: ...tooth device connected to the Soundbar b When BTREADY appears press and hold the Source button on the right side panel of the Soundbar for more than 5 seconds to display BTPAIRING 2 On your device select AV SamsungSoundbarQ7CR from the list that appears When the Soundbar is connected to the Bluetooth device BluetoothDeviceName BT appears in the front display 3 Play music files from the device conn...

Page 26: ... devices are simultaneously paired with the Soundbar If the Bluetooth device is turned off not in place or malfunctions Electronic devices may cause radio interference Devices that generate electromagnetic waves must be kept away from the Soundbar main unit e g microwaves wireless LAN devices etc The Soundbar supports SBC data 44 1kHz 48kHz Connect only to a Bluetooth device that supports the A2DP...

Page 27: ...uetooth Bluetooth is a technology that enables Bluetooth compliant devices to interconnect easily with each other using a short wireless connection A Bluetooth device may cause noise or malfunction depending on usage if A part of your body is in contact with the receiving transmitting system of the Bluetooth device or the Soundbar It is subject to electrical variation from obstructions caused by a...

Page 28: ... sound mode To connect a Soundbar to a mobile device via a wireless network Wi Fi the SmartThings app is required RightSideoftheSoundbar Mobiledevice Theinitialconnection 1 Press the Source button on the right side of the Soundbar or on the remote control to select WIFI mode RightSideoftheSoundbar WIFI 2 Install and launch the SmartThings app on your mobile device e g smartphone or tablet SmartThi...

Page 29: ...lete Adddevice from the app menu Your Soundbar is now added to the app Launch App Add speakers Auto pop up NOTE To connect an additional SWA 8500S wireless rear speaker kit not supplied disconnect the Samsung wireless speakers from the Soundbar to disable the surround sound system If you connect the surround speakers without disconnecting the SWA 8500S speakers sound is played via both the Samsung...

Page 30: ...azonEcho Use an Amazon Echo product to control your Soundbar and enjoy music services provided by Amazon Echo NOTE Confirm that the Soundbar is connected to Wi Fi Refer to Connecting via Wi Fi Wireless Network 1 In the SmartThings app change your Soundbar s name to one that can be recognized by your Amazon device Example Samsung Soundbar Living Room Family Room Bedroom Office etc CAUTION Amazon de...

Page 31: ...ENG 25 2 In the Alexa app search SamsungWirelessAudio in Skills and then select ENABLE Skip this step if you have Skills set up already Select Skills Search Enable AmazonAlexa app ...

Page 32: ...to the SmartThings account connected to the AmazonAlexa account AlexaDiscoverdevices TousevoicecommandsfortheSoundbarnamed Livingroom Action VoiceCommand To set the volume level to 5 AlexaSetthevolumeto5onLivingroom To increase the volume level AlexaVolumeuponLivingroom To mute the sound AlexaMuteonLivingroom To listen to a radio station named KISS FM AlexaPlayKissFMonLivingroom To play the next s...

Page 33: ... sound SOUNDMODE VOL WOOFER SOUND MODE PAIR You can select the desired sound mode by choosing STANDARD SURROUND or GAMEPRO Select the STANDARD mode if you want to enjoy the original sound GAMEPROmode Immerse yourself in the scene with a dedicated setting that optimizes sounds specifically for gaming VOL WOOFER SOUND MODE PAIR Bluetooth PAIR Press the PAIR button BTPAIRING appears in the Soundbar s...

Page 34: ...n or off Anynet and Auto Power Link are turned on and turned off by the Right and Left buttons respectively Anynet If the Soundbar is connected to a Samsung TV through an HDMI cable you can control your Soundbar with a Samsung TV remote control Press and hold the Right button for 5 seconds to toggle Anynet ON and OFF Auto Power Link If the Soundbar is connected to your TV through a digital optical...

Page 35: ...ons If Surround Speakers are connected select REARLEVEL and then use the Up Down buttons to adjust the volume within a 6 to 6 range The VIRTUAL Speaker function can be turned ON OFF by using the Up Down buttons SYNC is only supported for some functions Initialize With the Soundbar turned off press and hold the SoundControl button for more than 5 seconds until the speaker turns on INIT appears on t...

Page 36: ... N D B A R 5 Sec OFF TVREMOTE 3 If you want to control the Soundbar with your TV s remote push up and hold the WOOFER button for 5seconds repeatedly until ALL TVREMOTE appears in the display Then use your TV s menu to select external speakers S O U N D M O D E V O L W O O F E R S O U N D B A R 5 Sec ALL TVREMOTE 4 If you want to return the Soundbar to the default mode control by a Samsung TV remot...

Page 37: ...ffectmodes Effect Input Output WithSubwooferOnly WithSubwoofer Wireless RearSpeakerKit STANDARD 2 0 ch 2 1 ch 2 1 ch 5 1 ch 3 1 ch 5 1 ch SURROUND 2 0 ch 3 1 2 ch 5 1 2 ch 5 1 ch 3 1 2 ch 5 1 2 ch GAME PRO 2 0 ch 3 1 2 ch 5 1 2 ch 5 1 ch 3 1 2 ch 5 1 2 ch If the input source is Dolby Atmos 3 1 2 channels are outputted The sound effect modes controlled by the SOUNDMODE button and listed above are n...

Page 38: ...ounting screws according to the type and thickness of the wall you want to mount the Soundbar on Diameter M5 Length 1 3 8 inches or longer recommended Connect cables from the unit to external devices before you install the Soundbar on the wall Make sure the unit is turned off and unplugged before you install it Otherwise it may cause an electric shock WallmountComponents WallMountGuide AH63 04369C...

Page 39: ...e wall at each marking If the markings do not correspond to the positions of studs make sure you insert appropriate anchors or mollies into the holes before you insert the support screws If you use anchors or mollies make sure the holes you drill are large enough for the anchors or mollies you use 5 Push a screw not supplied through each Holder Screw and then screw each screw firmly into a support...

Page 40: ...t Wall Mounts down so that the Bracket Wall Mounts rest securely on the Holder Screws 10 INSTALLINGTHE HOLDER FEET Holder FeetComponents x 2 x 2 Holder Foot AH81 09722A Holder Support AH81 09721A x 2 Screw AH81 09723A The Holder Feet raise the Soundbar so you can install the Soundbar in front of your TV and above the legs of the TV s stand See the illustration below You can set the Holder Feet to ...

Page 41: ...ll Mount assembly on the bottom panel of the Soundbar 11 SOFTWARE UPDATE When the Soundbar is connected to the Internet software updates automatically occur even when the Soundbar is turned off To use the Auto Update function the Soundbar must be connected to the Internet The Wi Fi connection to the Soundbar will be terminated if the Soundbar s power cord is disconnected or the power is cut off If...

Page 42: ...tteries Isthedistancebetweentheremotecontroland Soundbarmainunittoofar Move the remote control closer to the Soundbar main unit TheredLEDonthesubwooferblinksand thesubwooferisnotproducingsound Thisissuecanoccurifthesubwooferisnot connectedtotheSoundbarmainunit Try to connect your subwoofer again See page 6 Thesubwooferdronesandvibrates noticeably Trytoadjustthevibrationofyoursubwoofer Push the WOO...

Page 43: ... for details 13 LICENSE Manufactured under license from Dolby Laboratories Dolby Dolby Atmos Dolby Audio Dolby Digital Plus Pro Logic and the double D symbol are trademarks of Dolby Laboratories For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS X and the DTS X logo are registered trademarks and or trademark...

Page 44: ...engineer is called out to your home at your request and there is no defect in the product b You bring the unit to a repair center and there is no defect in the product You will be advised of the amount of the administration fee before any work is done or a home visit is made If you have a problem with this product we strongly recommend you read the appropriate section of this manual visit the Supp...

Page 45: ...x 403 0 mm AMPLIFIER Rated Output power 160W NOTES Samsung Electronics Co Ltd reserves the right to change the specifications without notice Weight and dimensions are approximate Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recycling or call 1 800 SAMSUNG Precaution TheSoundbarwillrestartautomaticallyifyouturnon ...

Page 46: ... service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery probl...

Page 47: ... rights reserved QUESTIONS OR COMMENTS COUNTRY IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 CALL OR VISIT US ONLINE AT WRITE Certification model only ...

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