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Your phone displays “Service unavailable” or 
“Network error.”

• When you are in areas with weak signals or poor 

reception, you may lose reception. Move to 
another area and try again.

• You cannot access some options without a 

subscription. Contact your service provider for 
more details.

You enter a number, but the call is not dialled.

• Ensure that you have pressed the Dial key: [

].

• Ensure that you have accessed the right cellular 

network.

• Ensure that you have not set call barring for the 

phone number.

Another caller cannot reach you.

• Ensure that your phone is turned on.

• Ensure that you have accessed the right cellular 

network.

• Ensure that you have not set call barring for the 

phone number.

Another caller cannot hear you speaking.

• Ensure that you are not covering the built-in 

microphone.

• Ensure that the microphone is close to your 

mouth.

• If using a headset, ensure that it is properly 

connected.

The phone beeps and the battery icon flashes.

Your battery is low. Recharge or replace the battery to 
continue using the phone.

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