a
troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code
Try this to solve the problem:
Password
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
PIN
When using the phone for the first time or
when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM
or USIM card. You can disable this feature
by using the
PIN lock
menu.
PUK
Your SIM or USIM card is blocked, usually
as a result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
PIN2
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM or USIM card. For details,
contact your service provider.
Code
Try this to solve the problem:
