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Troubleshooting
131
Error messages appear when launching the FM radio
The FM radio application on your device uses the headset
cable as an antenna. Without a headset connected, the FM
radio will be unable to receive radio stations. To use the FM
radio, first ensure that the headset is properly connected.
Next, scan for and save the available radio stations.
If you still cannot use the FM radio after performing these
steps, try accessing your desired station with another radio
receiver. If you can hear the station with another receiver,
your device may require service. Contact a Samsung Service
Centre.
Error messages appear when opening music files
Some music files may not play on your device for a number of
reasons. If you receive error messages when opening music
files on your device, try the following:
Free some memory by transferring files to a computer or
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deleting files from your device.
Ensure that the music file is not Digital Rights Management
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(DRM)-protected. If the file is DRM-protected, ensure that
you have the appropriate licence or key to play the file.
Ensure that your device supports the file type.
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