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Troubleshooting
110
Troubleshooting
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code
Try this to solve the problem:
Password
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
PIN
When using the phone for the first time
or when the PIN requirement is enabled,
you must enter the PIN supplied with
the SIM or USIM card. You can disable
this feature by using the
PIN lock
menu.
Code
Try this to solve the problem:
PUK
Your SIM or USIM card is blocked,
usually as a result of entering your PIN
incorrectly several times. You must
enter the PUK supplied by your service
provider.
PIN2
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM or USIM card. For details,
contact your service provider.
Your phone displays "Service unavailable" or
"Network error"
When you are in areas with weak signals or poor
•
reception, you may lose reception. Move to another area
and try again.
You cannot access some options without a subscription.
•
Contact your service provider for more details.