Samsung GreatCall Touch3 User Manual Download

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User Guide

Summary of Contents for GreatCall Touch3

Page 2: ...s and health and safety services are designed to keep you protected connected and in control of your life This helpful guide contains information you need to start using your new smartphone And if you have any questions or need assistance you can count on us to be here day and night Best Regards Your friends at GreatCall For additional information about GreatCall or your new Touch3 visit greatcall...

Page 3: ... your Touch3 4 The Back of your Touch3 6 Understanding Touch Gestures 8 Turning your Phone On and Off 9 Turning On your Phone 9 Turning Off your Phone 10 Activating your Touch3 11 Sign into GreatCall 14 Charging the Battery 16 Battery Level Indicator 17 Getting More Information 18 GreatCall Customer Service 19 ...

Page 4: ...1 Using the Lock Screen 23 Lock Screen Features 23 Unlocking your Phone 25 Locking your Phone 26 Shake for Help 27 GreatCall Home Screen 28 Home Tab 29 Organizing your Home Tab 30 People Tab 30 All Apps Button 31 GreatCall Button 31 5Star Button 32 Status Bar 33 Notification Area 34 Status Area 35 ...

Page 5: ...ngs 39 Closing the Notification Panel 40 Ringer and Notification Sounds 41 Adjusting the Ringer Volume 42 Adjusting the Screen Brightness 43 Using the On Screen Keyboard 44 Landscape Keyboard 46 Voice Typing 47 Predictive Text 48 Managing Your Usage 49 What is Data 50 Using Wi Fi to Reduce Your Data Plan Usage 51 Checking your Usage 52 ...

Page 6: ...ll 58 Ignoring the Call 58 Speakerphone 59 Adjusting the Call Volume 60 Accessing the Keypad during Calls 61 Voicemail 62 Setting up your Personalized Voicemail Greeting 63 Listening to your Personalized Voicemail Greeting 65 When to Check Voicemail 65 Listening to Voicemail Messages 67 Deleting Voicemail Messages 67 Returning a Call 68 Checking Voicemail by Calling 68 ...

Page 7: ...emoving Favorites 72 Sorting your Favorites 73 Editing a People Contact 74 Deleting a People Contact 74 People History 75 Section 4 Text Messages 76 Composing and Sending Text Messages 77 Reading and Replying to Text Messages 79 Sending a Photo or Video Message 80 Section 5 Camera and Photo Album 81 The Camera App 82 Taking a Photo 84 ...

Page 8: ...t 90 Setting up an Existing Gmail Account 91 Setting up an Existing Standard Email Account 91 Composing and Sending Email 92 Composing and Sending Email using the Gmail App 92 Composing and Sending Email using the Email App 92 Reading and Replying to an Email 93 Sending an Email with a Photo or Video Attachment 94 Sending an Email with a Photo or Video using the Gmail App 94 Sending an Email with ...

Page 9: ...on 8 Managing your Settings 100 Wi Fi 101 Connecting to a Wi Fi Network 101 Turning Wi Fi On and Off 102 Bluetooth 103 Pairing a Bluetooth Device 103 Turning Bluetooth On and Off 104 Airplane Mode 105 Turning Airplane Mode On and Off 105 Section 9 Personalize Your Phone 106 Google Account 107 Setting up a New Google Account 107 ...

Page 10: ... your Color Theme 108 Changing the Lock Screen Photo 109 Adding a Lock Screen Photo 109 Removing a Lock Screen Photo 109 Changing the Sounds 110 Replacing the Battery 111 Adding more Memory 112 Health and Safety Information 113 Customer Agreement 150 ...

Page 11: ...opics Key Items in the Box The Front of your Touch3 The Back of your Touch3 Understanding Touch Gestures Turning your Phone On and Off Activating your Touch3 Sign into GreatCall Charging the Battery Battery Level Indicator Getting More Information GreatCall Customer Service For additional support visit us online at greatcall com support ...

Page 12: ... the Box The GreatCall Touch3 box you received includes everything you need to get started Wall Charger USB Cable User Guides The GreatCall Touch3 GET BACK Foryou afriend 25 WithGreatCallLink familiesstayconnected evenwhenthey reapart TM User Guide ...

Page 13: ...hone with the Battery pre installed Wall Charger allows you to charge your phone using any wall outlet USB Cable allows you to connect your phone to the Wall Charger or a computer with a USB port User Guides contains important information about activating and using your phone ...

Page 14: ...Getting Started 4 Getting Started The Front of your Touch3 Front facing Camera Earpiece Power Lock Button Back Button Home Button Display Menu Button ...

Page 15: ...k Button allows you to lock and unlock your phone as well as power it on and off Display shows all the information you need to operate your Touch3 Menu Button displays additional options that may be available for the current screen you are viewing Back Button takes you one step back from your last action Home Button takes you back to the Home Screen ...

Page 16: ...Getting Started 6 Getting Started The Back of your Touch3 Volume Button Speaker Battery Cover Battery Cover Release Microphone Main Camera Power Connector Headset Jack ...

Page 17: ...xpand storage capacity Speaker lets you hear the caller loud and clear when Speakerphone is enabled Main Camera allows you to take pictures or videos Volume Button allows you to adjust the volume of calls and notification sounds Battery Cover protects the Rechargeable Battery and the back of your Touch3 Microphone picks up your voice loud and clear while on a phone call Power Connector allows you ...

Page 18: ...his is your first time using a smartphone understanding how to use these touch gestures will ensure that you get the best Touch3 experience TAP Briefly touch the screen with your fingertip PRESS AND HOLD Touch the screen for an extended period of time DRAG Move your fingertip across the screen without losing contact PINCH AND SPREAD Touch the screen with two fingers and bring them closer or farthe...

Page 19: ...n or Power Lock Button are briefly pressed Turning On your Phone PRESS AND HOLD the Power Lock Button on the right side of your phone until the Display turns on NOTE If your phone does not turn on the battery may need to be charged See Charging the Battery on page 16 for more information on how to charge your phone Power Lock Button ...

Page 20: ...f your Phone 1 PRESS AND HOLD the Power Lock Button on the right side of the phone until the Phone options screen appears 2 TAP the Power off option on the Display The phone will ask if you want to proceed 3 TAP the OK option on the Display 2 1 3 ...

Page 21: ...or the first time it needs to be activated The Setup Wizard built into your phone will help guide you through this process 1 Power on your phone 2 TAP Next at the Welcome screen 3 TAP the check box next to I understand and agree to the terms and conditions above and then TAP Next 2 3 ...

Page 22: ...d 4 IMPORTANT TAP the Easy to use GreatCall option and then TAP Next 5 TAP the option that best describes where the phone was purchased Continue following the on screen instructions until you have successfully activated your phone 5 4 ...

Page 23: ... selected Advanced Android you can TAP the Back Button to change your selection NOTE If you are instructed to go online or call to complete activation please have the following information ready Home and billing address Phone number Email address Credit or debit card information Emergency contact details Serial Number This can be found on the Setup Wizard screen printed on the Activation Card incl...

Page 24: ...l also known as MyGreatCall account so that your built in GreatCall health and safety Apps are ready to go Depending on how you purchased your Touch3 smartphone a MyGreatCall account may already have been created If you re not sure that s alright we ll help you set one up 1 At the MyGreatCall welcome screen TAP the Set Up button to continue ...

Page 25: ...ealth and Safety Apps on page 96 for more information on the built in GreatCall Apps NOTE If you have a MyGreatCall account but you forgot your password TAP Forgot Password on the GreatCall login screen An email will be sent to you with instructions on how to reset your password If you are not comfortable signing in to your MyGreatCall account or you just want to get started using your phone quick...

Page 26: ...r the first time it is recommended that you fully charge the battery A Wall Charger is included with your phone 1 Connect the larger end of the USB Cable to the Wall Charger 2 Insert the smaller end of the USB Cable into the Power Connector located at the bottom of the phone 3 Plug the Wall Charger into a standard wall outlet Wall Charger Power Connector USB Cable USB Cable ...

Page 27: ... is fully charged when the battery icon is completely green When the battery level is low a warning tone and a Battery low message will repeat at regular intervals on the Display When the battery level becomes too low the phone will automatically turn off Charge your phone when not in use so that it is ready when you need it most More information about the common icons you may see in the Status Ba...

Page 28: ...n GreatCall website greatcall com is the place to learn more about the company read about new services available shop for accessories and get answers to frequently asked questions As a GreatCall customer you have exclusive access to mygreatcall com where you can view your remaining monthly minutes review and pay your monthly bill add exclusive apps and services and update your Personal Profile ...

Page 29: ...ustomer Service If you have any questions or comments use any of these ways to contact us Send us an email at customerservice greatcall com Call us toll free at 1 800 733 6632 Write to us at GreatCall Customer Service P O Box 4428 Carlsbad CA 92018 ...

Page 30: ...ant buttons screens and navigation concepts Topics Navigation Buttons Using the Lock Screen Shake for Help GreatCall Home Screen Status Bar Notification Panel Ringer and Notification Sounds Adjusting the Ringer Volume Adjusting the Screen Brightness Using the On Screen Keyboard Managing your Usage For additional support visit us online at greatcall com support ...

Page 31: ...u are actively viewing Details on additional options available for certain screens will be covered later in this User Guide 2 Home Button no matter what you re doing this will take you back to the Home Screen on your phone If you ever get lost you can press this button to help you get back on track 3 Back Button this will take you one step back from your last action This is helpful if you need to ...

Page 32: ...ack Button NOTE If you get lost while navigating through your phone just PRESS the Home Button to take you back to the Home Screen If you PRESS AND HOLD the Home Button your most recently opened Apps will appear TAP the App you would like to go to or tap the Back Button to close ...

Page 33: ...is not in use to prevent accidental dialing Lock Screen Features Current Time and Date Your Phone Number Battery Level displays your current battery charge level 5Star Button get access to help in any unsafe or uncertain situation see 5Star on page 97 Missed Events quickly see if you missed any calls or messages Unlock Buttons unlocks your phone ...

Page 34: ...24 Understanding the Basics Understanding the Basics 5Star Button Battery Level Unlock Buttons Current Time Date and Your Phone Number Missed Events ...

Page 35: ...25 Understanding the Basics Understanding the Basics Unlocking your Phone If the Display is off you can PRESS the Power Lock Button to display the Lock Screen At the Lock Screen TAP 1 2 then 3 in order ...

Page 36: ...Display turns off NOTE If your phone hasn t been used after several minutes it will automatically lock and turn off the Display to save power and extend the battery life The phone will take you back to where you left off once you unlock the phone When locking or unlocking your phone be sure to only PRESS the Power Lock Button PRESSING AND HOLDING the Power Lock Button will display an option to tur...

Page 37: ...h3 you can shake your phone at any time to bring up the Help Bubble TAP anywhere inside the Help Bubble to open the Help Guide Here you will find useful help topics such as how to make and receive calls access your Voicemail and use the Camera If you accidentally opened the Help Bubble you can TAP the Back Button to close it ...

Page 38: ...e Screen From this screen you can access all features of your Touch3 The Home Screen is organized with two main tabs Home and People It was designed to be simple so you can easily access Apps and contact People that are the most important to you without having to search through numerous icons Home Tab GreatCall Button People Tab All Apps Button 5Star Button ...

Page 39: ...oicemail listen to voice messages people have left for you See Voicemail on page 62 Text Messages send and receive text messages See Section 4 Text Messages on page 76 Camera capture photos or videos See The Camera App on page 82 Photo Album view your favorite photo or video moments See Viewing your Photos and Videos on page 86 Urgent Care get unlimited access to nurses and doctors wherever you go...

Page 40: ...emove Favorites From there you can check any App you would like to remove from the Home Tab and TAP OK to confirm NOTE You cannot change the order or remove the Phone App from the Home Tab People Tab The People Tab was designed to give you easy access to the contacts that are most important to you Creating a list of your favorite contacts will make dialing friends or family quick and convenient Fo...

Page 41: ...For more information about the built in Apps available on your phone please see Section 7 GreatCall Health and Safety Apps on page 96 GreatCall Button In both the Home and People Tabs you ll see the GreatCall Button at the bottom right corner of the screen TAP this button to see the following options Usage view how many minutes text messages and data megabytes you ve used and have left as well as ...

Page 42: ...Brain HQ a brain training system from Posit Science to exercise your attention memory intelligence and more Featured Apps several featured apps recommended by GreatCall Sign In Sign Out access your built in GreatCall health and safety Apps 5Star Button Get access to help in an uncertain or unsafe situation 24 7 For more information see 5Star on page 104 ...

Page 43: ...isplay shows information about the connection status signal strength battery level and time and displays notifications about incoming messages calls and other actions The Status Bar consists of two halves a Notification Area on the left and a Status Area on the right Notification Area Status Area Status Bar ...

Page 44: ...splays icons associated with important events that occur such as new email messages missed calls new voicemails and new text messages Common icons you will see here 100 The battery is 100 charged 100 You have a new text message 100 You have a new voicemail message 100 You have a new email message ...

Page 45: ...gnal strength The more bars the stronger the signal Airplane Mode has been turned on Features such as phone calls text messages email or access to the Internet will be unavailable in this mode No cellular signal is available Try moving to a different location to improve your cellular signal reception Your phone is in Vibrate mode Incoming calls and notifications will not make a sound but instead w...

Page 46: ...il about each notification Expanding the Notification Panel 1 PRESS AND HOLD anywhere in the Status Bar and DRAG your finger down until you reach the bottom of the screen The Notification Panel will expand 2 TAP any notification in the list to automatically take you to the associated App that handles that type of notification For example if you have a notification for a new text message TAPPING th...

Page 47: ...37 Understanding the Basics Understanding the Basics ...

Page 48: ...list by DRAGGING it to the left or right off the screen If you TAP any notification in the list to view more details it will automatically be removed from the Notification Panel All at once With the Notification Panel expanded you can TAP the Clear Button to dismiss all notifications in the list at once NOTE Voicemail notifications can only be cleared by listening to your voicemail messages See Vo...

Page 49: ...t TAP the Quick Settings button you would like to adjust A green colored button indicates that the Quick Settings functionality is on Sound allows you to change the ringer and notification sound behavior to Sounds On Vibrate or Silent Wi Fi allows you to turn Wi Fi on or off For more information see Wi Fi on page 101 Bluetooth allows you to turn Bluetooth on or off For more information see Bluetoo...

Page 50: ...e is enabled you will not be able to make or receive calls send or receive messages or access the Internet See Airplane Mode on page 105 Closing the Notification Panel There are three ways to close the Notification Panel TAP the Back Button or PRESS the Home Button or DRAG upwards starting from the bottom of the screen until you reach the top NOTE Pressing the Home Button will take you back to the...

Page 51: ...n that you just received a text message email or voicemail Notification sounds are typically shorter and are only played once per message received Ringer sounds on the other hand are typically longer and will loop until the caller hangs up the call is directed to your voicemail or the call is answered similar to a landline phone For more information on how to customize your sounds see Changing the...

Page 52: ...ever the phone is unlocked and not actively on a call TAP the upper part of the Volume Button to increase the ringer volume TAP the lower part of the Volume Button to decrease the ringer volume Lowering the ringer volume all the way will allow you to set the ringer to Vibrate or Silent NOTE The ringer volume cannot be adjusted at the Lock Screen or while actively on a call ...

Page 53: ...ment you re in To adjust the screen brightness 1 TAP the All Apps Button located at the bottom of the Home Tab 2 Scroll through the All Apps list by DRAGGING your finger up the Display until you see Settings 3 TAP Settings 4 TAP My Device 5 TAP Display 6 TAP Brightness 7 DRAG the slider until you reach the desired brightness 8 TAP OK to save your brightness setting ...

Page 54: ...er numbers and symbols Once in the Numbers and Symbols keyboard you can TAP 1 3 to view additional symbols TAP ABC to return to the standard keyboard Voice Typing automatically converts your voice to on screen text Spacebar allows you to enter spaces between words Period allows you to enter the period punctuation mark Enter allows you to start a new line of text Backspace allows you to delete any ...

Page 55: ...45 Understanding the Basics Understanding the Basics Predictive Text Backspace Numbers and Symbols Shift Enter Period Spacebar Voice Typing ...

Page 56: ...ens automatically rotate on the Display when you hold your phone horizontally landscape If the On Screen Keyboard is visible it will be displayed in a wider format than it usually is when the phone is held vertically portrait NOTE To close the On Screen Keyboard TAP the Back Button ...

Page 57: ...ted the phone will convert your spoken words into on screen text 1 TAP when the On Screen Keyboard is visible Your Touch3 will display Speak Now and begin listening to your voice 2 Speak clearly and distinctly into the Microphone Your spoken words will begin appearing on the screen 3 TAP to pause Voice Typing TAP again to resume Voice Typing or TAP to return to the On Screen Keyboard ...

Page 58: ...etter you type This feature will also try to predict the correct word even if you accidentally mistype 1 Use the On Screen Keyboard as you normally would As you type a list of predicted words will appear directly above the On Screen Keyboard 2 If you would like to use the predicted word provided TAP the word you would like to be inserted into your message ...

Page 59: ...e of capabilities from sending pictures and videos via email sharing pictures on Facebook browsing the Internet to catch up on the latest news or recipes to downloading the latest Apps and games All of these great features require a data plan and GreatCall offers a variety of flexible plans that will fit your needs For more information on choosing the right data plan for you visit us online at gre...

Page 60: ...a are Sharing photos or videos via email or on social media sites like Facebook Sending and receiving email messages Browsing the Internet using a mobile browser Watching streaming videos on a website or using an app like YouTube Listening to streaming music on a website or using an app like Pandora Turn by turn directions using the Maps App Downloading apps from the Google Play Store ...

Page 61: ...net access instead of the cellular network and therefore will not affect your GreatCall monthly data plan usage For more information on how to set up a Wi Fi connection see Wi Fi on page 101 IMPORTANT When using a Wi Fi network for data periodically check the Status Bar to see that the Wi Fi icon is there indicating you are connected If not data usage may be applied to your monthly GreatCall data ...

Page 62: ...ton at the bottom right corner of the Home Screen and then TAPPING the Usage App Access the My Usage tab online via your mygreatcall com account If you haven t created a MyGreatCall account yet it s easy Just navigate to mygreatcall com and follow the instructions under Create Account NOTE There may be a slight delay in displaying your exact usage Usage is based on the estimated minutes text messa...

Page 63: ...53 Understanding the Basics Understanding the Basics My Usage tab at mygreatcall com Usage App on the Touch3 ...

Page 64: ...ribes how to place and receive calls listen to your voicemail and manage your contacts Topics Dialing a Number Redialing a Number Answering or Ignoring a Call Speakerphone Adjusting the Call Volume Accessing the Keypad during Calls Voicemail People Tab For additional support visit us online at greatcall com support ...

Page 65: ...he signal strength icon mean a stronger and clearer connection 1 TAP Phone on the Home Tab screen 2 Using the Dial Pad enter the phone number you would like to call If you make a mistake TAP the Delete Button DEL to make any corrections 3 TAP the green Call Button to place the call 4 When you re ready to end your call TAP the End Call Button NOTE Always dial using the 10 digit number area code pho...

Page 66: ...56 Placing and Receiving Calls Placing and Receiving Calls 1 2 3 4 ...

Page 67: ...led are saved in your Call History You can TAP any of your call history contacts to quickly redial the number 1 Tap Phone on the Home Tab 2 TAP the Call History Button 3 TAP the phone number or contact in your call history that you wish to redial 4 When you re ready to end your call TAP the End Call Button 2 ...

Page 68: ...n your screen Answering the Call PRESS AND HOLD the Green Phone Button and DRAG it to the right Ignoring the Call PRESS AND HOLD the Red Phone Button and DRAG it to the left Alternatively you can PRESS the Volume Button while the phone is ringing to stop the ringer sound NOTE Ignoring incoming calls will send the caller to your voicemail ...

Page 69: ...out holding the phone to your ear The Speakerphone can be turned on at any time while you are actively on a call While in an active call TAP the Speaker Button on the screen to turn on the Speakerphone TAP the Speaker Button again to turn the Speakerphone off and send audio back to the Earpiece To end the call TAP the End Call Button ...

Page 70: ... While on an active call TAP the Volume Button up or down until the sound reaches a desirable level The Speakerphone volume can also be adjusted using the Volume Button while Speakerphone is enabled NOTE The Call Volume can only be adjusted with the Volume Button during an active call ...

Page 71: ...ions that may require you to use the keypad in order to enter a number or phone extension while in a phone call 1 While on an active call TAP the Keypad Button to bring up the keypad 2 Once you re finished with the keypad you can TAP the Hide Button to hide the keypad and take you back to the contact details screen ...

Page 72: ...ice messages directly from the touch screen To access your Voicemail Inbox TAP the Voicemail Button next to Phone from the Home Tab Before your Touch3 can receive a voicemail message you need to record a personal greeting Once you have set up your voicemail all unanswered calls to your phone are automatically transferred to your voicemail even if your phone is in use or turned off ...

Page 73: ...ox screen TAP the Menu Button at the bottom of your Touch3 phone 2 TAP Personalized Greeting 3 TAP the Record Button to begin recording your personalized greeting Speak clearly into the Microphone located at the bottom of the Touch3 4 TAP the Stop Button to stop recording your personalized greeting 5 TAP the Play Button to review your recording 6 TAP the green Save button if you are satisfied with...

Page 74: ...64 Placing and Receiving Calls Placing and Receiving Calls ...

Page 75: ...to Current Greeting Your personalized Voicemail greeting will play through the Touch3 Earpiece 4 TAP Return to Voicemail at the bottom of the screen to go back to your Voicemail Inbox When to Check Voicemail You have a new voicemail message to listen to if you see the voicemail icon in the Status Bar the voicemail icon in the Lock Screen Missed Events panel or a number on the Voicemail Button in t...

Page 76: ...66 Placing and Receiving Calls Placing and Receiving Calls New Voicemail in LockScreen New Voicemail in Status Bar Number of Unheard Voicemail Messages ...

Page 77: ...een listened to By default your voice messages are played through the Touch3 Earpiece If you would like to hear the voice message through the Touch3 Speakerphone TAP the Speaker Button at the top of the voicemail inbox screen Deleting Voicemail Messages After playing any voice message you will have the option to delete the message by TAPPING the red Delete Button to the right of each message You c...

Page 78: ...der to download your latest voice messages If for some reason you do not have access to wireless data you can always call the voice message system to manage your voicemail through a traditional voice prompt While viewing your Voicemail Inbox TAP the Menu Button and then Call Voicemail Follow the voicemail prompts and use the on screen keypad to manage your voice messages TAP the End Call Button at...

Page 79: ...important to you Creating a list of your favorite contacts will make dialing friends or family quick and convenient Once you ve added your first People contacts you will be able to quickly call them just by tapping their name in the People Tab Much like an address book you will also be able to save other contact details like their email and mailing address ...

Page 80: ...ct list 3 TAP the Name field to enter the name of the contact with the On Screen Keyboard 4 TAP the Phone number field to enter the number of the contact You can TAP the description field to the left of the phone number to identify if it is a home mobile work or fax number TAP the to the right of the field if there are multiple numbers you would like to add for this contact 2 1 3 4 5 ...

Page 81: ...n a call with them While adding your contact just TAP the face icon to the left of the Name field and take a new picture or select an existing image See Taking a Photo on page 84 for more information on how to take a photo Managing your People Contacts Once you have added your People contacts you can organize who appears in the People Tab and All People List The People Tab shows your favorite Peop...

Page 82: ...ed contacts will now appear in the People Tab as favorites NOTE You can also add any contact under your All People list to your favorites by PRESSING AND HOLDING their name Removing Favorites 1 While on the People Tab TAP the Menu Button 2 TAP Remove Favorites A list of your favorite contacts will appear 3 TAP the check box next to each of the names you would like to be removed from your favorites...

Page 83: ... Sorting your Favorites You can change the order of your favorite contacts under the People Tab by PRESSING AND HOLDING their name and DRAGGING them up and down the list NOTE You can t change the order of the All People list which is always sorted alphabetically PRESSING AND HOLDING on a contact while in the All People list will move that contact into your favorites under the People Tab ...

Page 84: ... from your All People List 2 TAP the Menu Button 3 TAP Edit TAP any of the contact information fields to make your edits with the On Screen Keyboard 4 When done editing TAP Save at the top right of the screen Deleting a People Contact 1 TAP the People contact you would like to delete either from the People Tab or from your All People List 2 TAP the Menu Button ...

Page 85: ... People contacts will automatically be associated to them in their People History view To view call or message history of any of your People contacts just TAP their name in the People Tab or your All People List Incoming Text Message they sent you a Text Message Outgoing Text Message you sent them a Text Message Incoming Call they called you and you answered their call Missed Call you missed their...

Page 86: ...how to use the Text Messaging feature to send and receive short messages with your friends and family Topics Composing and Sending Text Messages Reading and Replying to Text Messages Sending a Photo or Video Message For additional support visit us online at greatcall com support ...

Page 87: ... short messages to anyone that has a cell phone capable of receiving them This is an alternative to email which is typically used for longer messages or messages with a lot of recipients 1 On the Home Tab TAP the Text Messages App You will be taken to your Text Messages Inbox 2 TAP Compose at the top of the screen ...

Page 88: ...P the name you would like to add to the recipient list TAP the Contacts button below the Enter recipient field to check any of the names from your All People List you would like to message TAP Done at the top right of the screen to add the contacts to the recipient list 4 TAP the Enter Message field to begin composing a text message 5 When you are finished composing your message TAP the Send butto...

Page 89: ...tion Panel and TAP the new text message notification from the list to read the message TAP the Text Messages App from the Home Tab and then TAP the message in your Inbox to read the message Once you ve read the text message you can reply to the sender by TAPPING the Enter message field at the bottom of the screen and composing a message When you are finished composing your message TAP the Send but...

Page 90: ...lying to a text message TAP the paper clip icon A pop up will appear with several multimedia attachment options 2 TAP one of the following multimedia attachment types Image to select a previously captured photo Take picture to take a new photo see Taking a Photo on page 84 Video to select a previously recorded video Record video to take a new video see Recording a Video on page 85 3 Once you have ...

Page 91: ...ribes how to use the Camera and Photo Album Apps to capture view and share pictures and videos Topics The Camera App Taking a Photo Changing the Camera Mode Recording a Video Viewing your Photos and Videos Sharing your Photos and Videos For additional support visit us online at greatcall com support ...

Page 92: ...os Camera Mode Indicator indicates what camera mode you are using Camera Selection allows you to switch between the Main Camera and the Front Facing Camera Auto Focus Point indicates where the camera will focus Change Camera Mode allows you to change the camera mode Take Picture allows you to take a photo Record Video allows you to record a video NOTE You can rotate your phone to capture photos or...

Page 93: ...83 Camera and Photo Album Camera and Photo Album Change Camera Mode Record Video Take Picture Auto Focus Point Photo Album Camera Selection Camera Mode Indicator ...

Page 94: ...een to set the focusing point Changing the Camera Mode TAP the Change Camera Mode button for additional creative tools Auto automatically adjust your camera to optimize color and brightness This is the default setting Beautyface use this to take photos with lightened faces for gentler images Panorama use this to take wide panoramic photos When you have this mode selected TAP the Take Picture butto...

Page 95: ...cording a Video 1 With the Camera App open TAP the Camera Selection button to switch to the Main Camera or Front Facing Camera 2 Aim the camera so that the subject being captured is framed to your liking 3 TAP the Record Video button to start recording a video You can move your phone around to follow the action 4 TAP the Stop Video button again to stop recording the video ...

Page 96: ...to Album button at the top left of the screen This will take you to the last captured photo or video TAP the Back Button button at the top left of the screen to take you back to the Album view From the Home Tab TAP the Photo Album App This will take you to the Album view where your photos and videos are sorted by where they are from Photos and videos captured by your camera will be in the Camera a...

Page 97: ...e preview of the photo or video up TAP the Share Button at the top of the screen A pop up of share options will appear 3 TAP Email if you would like to share by email or Messages if you would like to share by attaching to a text message NOTE Sharing photos and videos requires data Use a Wi Fi connection to reduce data usage on your GreatCall data plan Always check your usage monthly with the Usage...

Page 98: ...email account and how to send and receive emails on your phone Topics Setting up your Email Account Composing and Sending Email Reading and Replying to an Email Sending an Email with a Photo or Video Attachment For additional support visit us online at greatcall com support ...

Page 99: ...ng capabilities NOTE Sending and receiving emails requires data To reduce your data usage on your GreatCall data plan use a Wi Fi network if available See Wi Fi on page 101 for more information on setting up a Wi Fi connection Your Touch3 smartphone provides two ways to use email GmailTM Google Email set up your phone with an existing email account from Google Standard Email set up your phone with...

Page 100: ...y Apps Setting up a New Gmail Account If you don t have an existing Gmail account follow these instructions to create one on your phone 1 Under All Apps TAP the Gmail App 2 TAP New 3 Enter in your First and Last Name 4 Enter in your desired email address 5 Enter in your desired password 6 You can optionally set up password recovery options 7 You can optionally join Google TM which is Google s soci...

Page 101: ...Apps TAP the Gmail App 2 Tap Existing 3 Log in using your existing Gmail email address and password Setting up an Existing Standard Email Account If you already have an email address from another service provider TAP the Email App under All Apps enter your email address and password and follow the on screen instructions You may need to go to your email service provider s website or contact them di...

Page 102: ...ht of the screen 2 Enter the email recipients in the To field 3 Enter a subject into the Subject field 4 Enter your message into the Compose email field 5 When you re ready to send your email TAP the Send button at the top right of the screen Composing and Sending Email using the Email App 1 In the Email App TAP the Compose button at the top left of the screen 2 Enter the email recipients in the T...

Page 103: ...ation in the Status Bar you have two ways of reading the email message Expand the Notification Panel and TAP the new email notification from the list to read the message Launch the Email or Gmail App and then TAP the message in your Inbox to read Once you ve read the email message you can reply to the sender by TAPPING the Reply button in the Gmail App or in the Email App When you are finished com...

Page 104: ...hoto or Video using the Gmail App 1 Compose a new message 2 TAP the Menu Button 3 TAP Attach file 4 TAP Gallery 5 Select the photo or video you would like to attach 6 When you are ready to send your email with attachment TAP the Send button Sending an Email with a Photo or Video using the Email App 1 Compose a new message 2 TAP the paper clip button at the top of the screen 3 TAP Images or Video 4...

Page 105: ...95 Email Email 5 Select the photo or video you would like to attach 6 When you are ready to send your email with attachment TAP the Send button ...

Page 106: ... Safety Apps This section describes additional services that make your Touch3 more than just an easy to use smartphone with exclusive access to GreatCall s network of health and safety experts Topics 5Star Urgent Care MedCoach For additional support visit us online at greatcall com support ...

Page 107: ...confirm your location evaluate your situation and get you the help you need By accessing 5Star Service on your Touch3 you ll be immediately connected to a 5Star Agent who will quickly identify you and confirm your location then carefully assess your situation using details from your Personal Profile To launch the 5Star App you can TAP the 5Star button located on the Lock Screen or the bottom of th...

Page 108: ... doctors everywhere you go Urgent Care on your Touch3 smartphone gives you access to a Symptom Checker and Medical Dictionary apps It can even connect you with a live nurse or a doctor 24 7 to get a diagnosis or a prescription for common medications over the phone To launch the Urgent Care app TAP the Urgent Care App from the Home Tab ...

Page 109: ...o it shouldn t be a difficult task With your Touch3 you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone We can even connect you to your pharmacy for prescription refills To launch the MedCoach app TAP the MedCoach App from the All Apps list ...

Page 110: ... Managing your Settings Section 8 Managing your Settings This section describes how to manage additional settings on your phone Topics Wi Fi Bluetooth Airplane Mode For additional support visit us online at greatcall com support ...

Page 111: ...o a Wi Fi Network 1 While on the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Wi Fi A list of available Wi Fi networks will appear 4 TAP the Wi Fi network name you wish to use 5 Enter the password for the Wi Fi network you selected and TAP the Connect button You should see Connected below your selected Wi Fi network as well as a Wi Fi icon in the Status Bar indicating that you have successfull...

Page 112: ...e Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Wi Fi Quick Settings icon so that it is no longer green You have turned off the Wi Fi feature 3 To turn Wi Fi on again TAP the Wi Fi Quick Settings icon so that it is green IMPORTANT GreatCall recommends that you only connect to known Wi Fi networks you trust Connecting to unsecure Wi Fi networks in public places may increase you...

Page 113: ...dios Pairing a Bluetooth Device 1 Turn on the Bluetooth device and make sure it is in pairing mode Refer to the Bluetooth device s User Guide for information on how to turn on pairing mode 2 While on the Home Tab on your Touch3 TAP the Menu Button 3 TAP Options 4 TAP Bluetooth 5 TAP the On Off switch at the top right of the screen until it is in the ON position and green 6 TAP your Bluetooth devic...

Page 114: ...formation Turning Bluetooth On and Off You can turn the Bluetooth feature off to reduce power consumption and extend your battery life 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Bluetooth Quick Settings icon so that it is no longer green You have turned off the Bluetooth feature 3 To turn Bluetooth on again TAP the...

Page 115: ...ve calls send or receive Text Messages or access anything over the Internet Turning Airplane Mode On and Off 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Airplane Mode Quick Settings icon so that it is green You have turned the Airplane Mode feature ON and will not be able to make any calls or send any messages 3 To ...

Page 116: ...Your Phone This section details miscellaneous information about your phone Topics Google Account Changing your Color Theme Changing the Lock Screen Photo Changing the Sounds Replacing the Battery Adding more Memory For additional support visit us online at greatcall com support ...

Page 117: ... Google Gmail account follow these instructions to create one on your phone 1 Under All Apps TAP the Gmail App 2 TAP New 3 Enter in your First and Last Name 4 Enter in your desired email address 5 Enter in your desired password 6 You can optionally set up password recovery options 7 You can optionally join Google which is Google s social media site similar to Facebook otherwise you may skip 8 Choo...

Page 118: ...me You can personalize your Touch3 by changing the color theme of the GreatCall Home Screen 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Color Theme 4 TAP the color that you like You can select from Black Dark Teal default color Grey Magenta Purple and Yellow ...

Page 119: ...e Lock Screen Adding a Lock Screen Photo 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Lock Screen Photo 4 TAP Set Photo 5 If prompted TAP Gallery 6 TAP any photo to set it as the Lock Screen Photo Removing a Lock Screen Photo 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Lock Screen Photo 4 TAP Remove Photo ...

Page 120: ...hanging the Ringtone and Notification sound effects 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Sounds 4 TAP Ringtones or Default notification sound You can hear a sample of the Ringtone or Notification by TAPPING the name of the sound 5 TAP OK to save your Ringtone or Notification selection ...

Page 121: ...while using your phone normally it may be time to order a replacement Battery Below is how to replace the battery 1 With your fingernail use the Battery Cover Release located directly above the Power Lock Button to remove the Battery Cover 2 Remove the Battery 3 Install a new Battery by aligning the contacts at the bottom and pushing into place 4 Replace the Battery Cover it snaps into place 5 Cha...

Page 122: ...dditional 64 GB of memory The following is how to add more memory 1 Remove the Battery Cover 2 Locate the microSD card slot on the side of the device near the Volume Button 3 Align the microSD card so that the gold strips are facing down 4 Carefully slide the microSD card into the card socket until it clicks into place 5 Replace the Battery Cover ...

Page 123: ...ears scientists have conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted by cell phones While some researchers have reported biological changes associated with RF energy these studies have failed to be replicated The majority of studies pub lished have failed to show an association between exposure to radio frequency from a cell phone and health pr...

Page 124: ...at large therefore believes that the weight of scientific evidence does not show an association between exposure to Radio Frequency RF from cell phones and adverse health outcomes Still the scientific community has supported additional research to address gaps in knowledge Some of these studies are described below Interphone Study Interphone is a large international study designed to determine whe...

Page 125: ...ood and Adolescence MOBI KIDS MOBI KIDS is an international study investigating the relationship between exposure to radio frequency energy from com munication technologies including cell phones and brain cancer in young people This is an international multi center study involving 14 European and non European countries Additional information about MOBI KIDS can be found at http www creal cat progr...

Page 126: ...equency energy RF from cell phones and at this point we do not know that there is it is probably very small But if you are concerned about avoiding even potential risks you can take a few simple steps to minimize your RF exposure Reduce the amount of time spent using your cell phone Use speaker mode or a headset to place more distance between your head and the cell phone Hands Free Kits Hands free...

Page 127: ... RF exposure apply to children and teenagers as well Reduce the amount of time spent on the cell phone Use speaker mode or a headset to place more distance between the head and the cell phone Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all For example The Stewart Report from the United Kingdom made such a recommendation in...

Page 128: ... FCC RF exposure limits are derived from the recommendations of two expert organizations the National Council on Ra diation Protection and Measurement NCRP and the Institute of Electrical and Electronics Engineers IEEE In both cases the recommendations were developed by scientific and engineering experts drawn from industry government and academia after extensive reviews of the scientific literatu...

Page 129: ...that contains no metal and that positions the mobile device a minimum of 1 5 cm from the body Use of other accessories may not ensure compliance with FCC RF exposure guidelines The FCC has granted an Equipment Au thorization for this mobile device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines The maximum SAR values for this model phone as reported to t...

Page 130: ... with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encour aged to try to correct the interference by one or more of the follow...

Page 131: ...se devices may be prohibited or restricted in certain areas For example only hands free use may be permitted in certain areas Before answering calls consider your circumstances Let the call go to voicemail when driving conditions require Remember driving comes first not the call If you consider a call necessary and appropriate follow these tips Use a hands free device Secure your phone within easy...

Page 132: ...tact Samsung even if they appear to be working properly Do not place your battery in or near a heat source Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode Do not dry a wet or damp battery with an appliance or heat source such as a micro wave oven hair dryer iron or radiator Avoid leaving your phone in your car in high temperatures Caution S...

Page 133: ...r battery only with Samsung approved chargers which are specifically designed for your phone WARNING Use of a non Samsung approved battery or charger may present a riskof fire explosion leakage or other hazard Samsung s warranty does not cover damage to the phone caused by nonSamsung approved batteries and or chargers Do not use incompatible cell phone batteries and chargers Some websites and seco...

Page 134: ...tp pages samsung com us recyclingdirect usactivities_environment_samsungrecyclingdirect_locations jsp Samsung branded devices and batteries will be accepted at these locations for no fee Consumers may also recycle their used mobile device or batteries at many retail or carrier provided locations where mobile devices and batteries are sold Additional information regarding specific locations may be ...

Page 135: ... Travel Charger for this phone has met applicable UL safety requirements Please adhere to the following safety instructions per UL guidelines FAILURETO FOLLOWTHE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE IMPORTANT SAFETY INSTRUCTIONS SAVETHESE INSTRUCTIONS DANGER TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK CAREFULLY FOLLOW THESE INSTRUCTIONS FOR CONNEC...

Page 136: ...he tempered glass surface and void the warranty For more information please refer to the Standard Limited Warranty GPS AGPS Certain Samsung mobile devices can use a Global Positioning System GPS signal for location based applications A GPS uses satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federa...

Page 137: ...rk may activate AGPS technology in your mobile device to tell the emer gency responders your approximate location AGPS has limitations and might not workin your area Therefore Always tell the emergency responder your location to the best of your ability and Remain on the mobile device for as long as the emergency responder instructs you Navigation Maps directions and other navigation data includin...

Page 138: ...ossible on all wireless mobile device networks or when certain network services and or mobile device features are in use Check with local service providers If certain features are in use call blocking for example you may first need to deactivate those features before you can make an emergency call Consult your User Manual and your local cellular service provider When making an emergency call remem...

Page 139: ...ric shock to you or damage to the mobile device Extreme heat or cold Avoid temperatures below 0 C 32 F or above 45 C 113 F Microwave Do not try to dry your mobile device in a microwave oven Doing so may cause a fire or explosion Dust and dirt Do not expose your mobile device to dust dirt or sand Cleaning solutions Do not use harsh chemicals cleaning solvents or strong detergents to clean the mobil...

Page 140: ...tting that is appropriate for everyone or for every combination of sound settings and equipment You should follow some common sense recommendations when using any portable audio device Always turn the volume down before plugging the earphones into an audio source Set the volume in a quiet environment and select the lowest volume at which you can hear adequately Be aware that you can adapt to highe...

Page 141: ...ton VA 20190 Voice 800 222 2336 Email info audiology org Internet http www audiology org Pages default aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive MSC 2320 Bethesda MD 20892 2320 Email nidcdinfo nih gov Internet http www nidcd nih gov National Institute for Occupational Safety and Health NIOSH 395 E Street S W Suite 9200 Patri...

Page 142: ...x 6 inches should be maintained between a handheld wireless mobile device and an implantable medical device such as a pacemaker or implantable cardioverter defibrillator to avoid potential interference with the device Persons who have such devices Should ALWAYS keep the mobile device more than six 6 inches from their implantable medical device when the mobile device is turned ON Should not carry t...

Page 143: ...tentially Explosive Environments Switch your mobile device off when in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Users are advised to switch the mobile device off while at a refueling point service station Users are reminded of the need to observe restrictions o...

Page 144: ...e the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated mobile device successfully Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs M Ra...

Page 145: ...alues equals M5 Under the standard this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device A sum of 6 or more would indicate excellent performance However these are not guarantees that all users will be satisfied T ratings work similarly M3 M2 5 T3 T2 5 The HAC rating and measurement procedure are described in the American Nat...

Page 146: ...ng could void your warranty for this equipment and void your authority to operate this equipment Only use approved batteries antennas and chargers The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device Although your mobile device is quite sturdy it is a complex piece of equipment and can be brok...

Page 147: ... be dangerous to the aircraft s operation Check with appropriate authorities before using any function of a mobile device while on an aircraft Failure to observe these instructions may lead to the suspension or denial of cell phone services to the offender or legal action or both While using your device leave some lights on in the room and do not hold the screen too close to your eyes Seizures or ...

Page 148: ...and continuing for the following specified period of time after that date Device 1 Year Battery ies 1 Year Other Accessories 1 Year If applicable What is not covered This Limited Warranty is conditioned upon proper use of the Product This Limited Warranty does not cover a defects or damage resulting from accident misuse abnormal use abnormal condi tions improper storage exposure to liquid moisture...

Page 149: ...rated ca pacity or the battery leaks and this Limited Warranty does not cover any battery if i the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery ii any of the seals on the battery are broken or show evidence of tampering or iii the battery has been used in equipment other than the SAMSUNG device for which it is specified What are SAMSUN...

Page 150: ...AND THE EXCLUSIVE REMEDY REGARD ING THE PRODUCTS ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR WITHOUT LIMITATION COMMERCIAL LOSS OF ANY SORT LOSS OF USE TIME DATA ...

Page 151: ...mstances proceed as part of a class action The arbitration shall be conducted before a single arbitrator whose award may not exceed in form or amount the relief allowed by the applicable law The arbitration shall be conducted according to the American Arbitration Association AAA Commercial Arbitration Rules applicable to consumer disputes This arbitration provision is entered pursuant to the Feder...

Page 152: ...ct if the battery is not removable Alternatively you may opt out by calling 1 888 987 4357 no later than 30 calendar days from the date of the first consumer purchaser s pur chase of the Product and providing the same information These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure Opting out of this dispute resolution procedure will not aff...

Page 153: ...you comply with all terms and conditions of this EULA You may install use access display and run one copy of the Software on the local hard disk s or other permanent storage media of one computer and use the Software on a single computer or a mobile device at a time and you may not make the Software available over a network where it could be used by multiple computers at the same time You may make...

Page 154: ...ucts or devices and updates and enhancements to any software previously installed including entirely new versions collectively Update after the date you obtain your initial copy of the Software to improve the Software and ultimately enhance your user experience with your de vice This EULA applies to all and any component of the Update that Samsung may provide to you or make available to you after ...

Page 155: ...icable international and national laws that apply to the Software including all the applicable export restric tion laws and regulations 9 TERMINATION This EULA is effective until terminated Your rights under this EULA will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA Upon termination of this EULA you must cease all use ...

Page 156: ...of data caused or alleged to be caused by or in connec tion with use of or reliance on any such third party content products or services available on or through any such application You acknowledge and agree that the use of any third party application is governed by such third party application provider s Terms of Use License Agreement Privacy Policy or other such agreement and that any informatio...

Page 157: ...CLUDING SEC TIONS 10 11 12 AND 13 SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE 14 U S GOVERNMENT END USERS RESTRICTED RIGHTS The Software is licensed only with restricted rights and as commercial items consisting of commercial software and commercial software documentation with only those rights as are granted to all other end users p...

Page 158: ...Claim case you shall be required to pay no more than half of the total administrative facility and arbitrator fees or 50 00 of such fees whichever is less and Samsung shall pay the remainder of such fees Administrative facility and arbitrator fees for arbitrations in which your total damage claims exclusive of attorney fees and expert witness fees exceed 5 000 00 Large Claim shall be determined ac...

Page 159: ... Software and you will continue to enjoy the benefits of this license 17 ENTIRE AGREEMENT SEVERABILITY This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to the Software or any other subject matter covered by this EULA If any provision of this EULA i...

Page 160: ...imitations of liability and privacy How to handle disputes if they arise including arbitration 2 Your Monthly Rate Plan The monthly rate plan you select is part of this agreement To the extent any condition in your plan expressly conflicts with this agreement the condition in your plan will apply 3 Your Rights To Refuse Or Cancel This Agreement Afteryou vehadanopportunity to review this agreement ...

Page 161: ... Return Information Please contact our Customer Service Department at 1 800 733 6632 available 24 hours a day 7 days a week to cancel your account and obtain a return authorization number Approved returns must be shipped back at the customer s expense in the original packaging Refunds if applicable will be processed back to the party that paid in the same manner that payment was received Please al...

Page 162: ...exts 4 2 International Rates When calling from the domestic U S to other countries or when calling from outside of the domestic U S additional international calling rates will apply 4 3 Taxes Fees And Assessments We are required by law to charge you certain taxes surcharges and assessments that will be included on your bill You are responsible for paying all taxes surcharges and assessments associ...

Page 163: ...Credit Cards And Checks Payment is due in full as stated on your bill IF WE DON T RECEIVE PAYMENT IN FULL WHEN DUE WE MAY TO THE EXTENT PERMITTED BY THE LAWOFTHESTATEOFTHEBILLINGADDRESSWEHAVEONFILEFORYOUATTHETIME CHARGEYOUALATEFEEUPTO1 5PERCENTAMONTH 18 PERCENT ANNUALLY OR A FLAT 5 A MONTH WHICHEVER IS GREATER ON UNPAID BALANCES WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY FEES BILLED TO US FO...

Page 164: ...ce provider We cannot guarantee that this transfer will be successful If you request that another service provider transfer or port your phone number we will treat this request in the same manner as a request to cancel your GreatCall service When the transfer is complete you will be responsible for all the terms of cancellation described in Section 3 of this agreement We may not be able to provide...

Page 165: ...R ANY OTHER GOOD CAUSE INCLUDING BUT NOT LIMITED TO a Two or more late payments in a 12 month period b Incurring charges greater than your required deposit or billing limit even if we haven t yet billed the charges if you are unwilling to increase your deposit with us c Incurring charges materially in excess of your monthly access charge even if we haven t yet billed the charges d Harassing our em...

Page 166: ...AW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICE OR YOUR PHONE WE CAN T PROMISE UNINTERRUPTED OR ERROR FREE SERVICE AND DON T AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF THISDOESN TDEPRIVEYOUOFANY WARRANTY RIGHTS YOUMAYHAVEAGAINSTANYONEELSE 13 Indemnification You agree to indemnify defend and hold GreatCall harmless from any claims ar...

Page 167: ...MENT BEFORE INSTITUTING ARBITRATION YOU AGREE TO PROVIDE US WITH AN OPPORTUNITY TO RESOLVE YOUR CLAIM BY SENDING A WRITTEN DESCRIPTION OF YOUR CLAIM TO US AT GREATCALL P O BOX 4428 CARLSBAD CA 92018 AND NEGOTIATING WITH US IN GOOD FAITH REGARDING YOUR CLAIM IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE THEN YOU OR WE INSTEAD OF SUING IN COURT MAY INITIATE ARBITR...

Page 168: ...Star Service NOT ALL PERSONAL EMERGENCY RESPONSE SYSTEMS PERS HAVE THE SAME FEATURES YOU SHOULD DETERMINE WHICH FEATURES ARE IMPORTANT TO YOU CALCULATION WAS DETERMINED BY AVERAGING THE PERS MARKET LEADERS MONTHLY PUBLISHED FEES 5STAR URGENT RESPONSE SERVICE REQUIRES THE PURCHASE OF THE 5STAR AND A ONE TIME SET UP FEE FOR SERVICE ACTIVATION OF 35 COVERAGE AND SERVICE ARE NOT AVAILABLE EVERYWHERE O...

Page 169: ...ess we have on file for you if by us or to the Customer Service address on your most recent bill If any part of this agreement including any part of its arbitration provisions is held invalid that part may be severed from this agreement This agreement and the documents to whichitrefersformtheentireagreementbetweenusontheirsubjects Youcan trelyonanyotherdocumentsorstatementsonthosesubjects by any s...

Page 170: ...dex Index A Activate Phone 11 All Apps Button 31 Answering a Call 58 B Battery 16 Battery Cover 7 Battery Cover Release 7 Charging 16 Extend Battery Life 102 In Notification Area 34 Level Indicator 17 Replacing 111 ...

Page 171: ...ng 39 In the Status Area 35 Pairing 103 Turning Bluetooth On and Off 104 C Camera 81 Changing the Camera Mode 84 Recording a Video 85 Sharing your Photos and Videos 87 Taking a Photo 83 The Camera App 82 Viewing your Photos and Videos 86 E Email 88 ...

Page 172: ...achment 94 Setting up a New Gmail Account 90 Setting up an Existing Gmail Account 91 Setting up an Existing Standard Email Account 91 Setting up your Email Account 89 G Google 107 Set up a Google Account 107 GreatCall Button 31 GreatCall Health and Safety Apps 96 5Star 97 Urgent Care 98 GreatCall Home Screen 28 ...

Page 173: ...163 Index Index H Home Screen Home Tab 29 People Tab 30 Home Tab 29 I Ignoring a Call 58 K Keyboard 44 Landscape 45 Predictive Text 48 Voice Typing 47 L Lock Screen 23 Features 23 ...

Page 174: ...ing 26 Unlocking 25 M MyGreatCall 14 Checking your Usage 52 Sign in 14 N Navigation Buttons 21 Notifications 36 Clearing Notifications 38 Expanding the Notification Panel 36 P Pairing 103 People Tab 30 Adding Favorites 72 ...

Page 175: ...ople Contact 74 Editing a People Contact 73 Managing your People Contacts 71 People History 75 Removing Favorites 72 Sorting your Favorites 73 Photo Album 81 Placing a Call 55 Dialing a Number 55 Redialing a Number 57 Power Lock Button 9 R Ringer 41 Volume 42 ...

Page 176: ... Text Messages 76 Reading and Replying to Text Messages 79 Sending a Photo or Video Message 80 Touch Gestures 8 Troubleshooting Getting More Information 18 Turning Bluetooth On and Off 104 Turning On and Off 104 Turning Phone Off 10 Turn Phone On 9 U ...

Page 177: ...167 Index Index Usage 49 Checking your Usage 52 Using Wi Fi to Reduce Your Data Plan Usage 51 V Voicemail 62 Setting up 63 When to Check 65 Volume 42 ...

Page 178: ... of the call and any call connected by the Operator plus an additional 5 minutes Copyright 2014 GreatCall Inc GreatCall 5Star and GreatCall Link TM are trademarks of GreatCall Inc registered and or pending in the UnitedStates and other countries Copyright 2014 SamsungTelecommunications America LLC Samsung is a registered trademark of Samsung Electronics Co Ltd Screen images simulated Appearance of...

Page 179: ...www greatcall com GH68 41702A ...

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