Making Connections
Global Services
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Global Services
With your phone and global roaming service from Sprint Worldwide
℠
Wireless Service, you can
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from
sprint.com/traveltips
.
Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
n
Chat with or email an international support rep by visiting
sprint.com/swwsupport
.
– or –
n
Call Sprint Worldwide Customer support at
1-888-226-7212
.
Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note
: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
Note
: The SIM card included with your phone contains information specific to your phone and
should be retained for use on GSM networks.
Insert a SIM Card
Caution
: Exercise care when using the removal tool to eject the internal SIM card/Memory card
tray.
1. Insert the removal tool into the hole on the SIM card/Memory card tray, and push until the tray
pops out.