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Samsung Galaxy S7 edge, User Manual

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Samsung Galaxy S7 edge User Manual Download Page 160

Connectivity 

149 

Hotspot 

Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share 
your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best 
when used in conjunction with 4G data services (although 3G service can also be used).  

Important

: Use of the Hotspot feature requires an additional subscription. Sign on to your account at 

sprint.com/mysprint

 or access your account via Sprint Zone (tap

 Apps

 

 > 

Sprint Zone

 

) to learn 

more. 

Note

: Turning Hotspot on will disable your phone's connection to other Wi-Fi networks. 

Set Up Hotspot 

1.  From home, tap 

Apps

 

 > 

Settings

.  

 

2.  Tap 

Hotspot and Tethering

 

 > 

Hotspot

. 

 

 

  The Hotspot window opens. 

3.  Tap 

On/Off

 to turn Hotspot on.  

  Hotspot is enabled.  

 

To disable Hotspot, tap 

On/Off

 again. 

Note

:

 

The best way to keep using the phone as a hotspot is to have it connected to a power supply. 

Important

:

 

Write down the passkey (password) for this communication (shown onscreen). 

Summary of Contents for Galaxy S7 edge

Page 1: ...User Guide UG template version 16a Sprint Samsung G935P ug en 051616 FINAL ...

Page 2: ... Card 12 Unmount an SD Card 12 Remove an SD Card 13 Format an SD Card 13 Turn Your Phone On and Off 14 Use the Touchscreen 15 Activate Your Phone 18 Complete the Setup Screens 19 Basic Operations 21 Basics 21 Home Screen and Applications Apps List 21 Phone Settings Menu 22 Portrait and Landscape Screen Orientation 22 Capture Screenshots 23 Edge Screen 24 Applications 27 Launch Applications 27 Apps...

Page 3: ...d Unlock Your Screen 43 Update Your Phone 44 Update Your Phone Software 44 Update Your Profile 47 Update Your PRL 48 Your Phone s Home Screen 49 Home Screen Basics 49 Home Screen Layout 49 Extended Home Screens 50 Status Bar and Notification Panel 51 Status Bar 51 Notification Panel 54 S Finder 56 Quick Connect 57 Multi Window 59 Customize the Home Screen 60 Change the Wallpaper 60 Add Shortcuts t...

Page 4: ...o Multiple Voicemail Messages 77 Visual Voicemail Options 77 Configure Visual Voicemail Settings 78 Optional Calling Services 80 Wi Fi Calling 80 Caller ID Blocking 81 Call Waiting 82 Conference Calling 83 Call Forwarding 84 Call Settings 85 Contacts 88 Add a Contact 88 View Contacts 91 Contacts Screen Layout 92 Edit a Contact 92 Delete a Contact 93 Favorites 94 Groups 94 Share a Contact 96 Profil...

Page 5: ...t Spam or Phishing Gmail 115 Add Another Google Gmail Account 115 Switching between Gmail Accounts 116 Gmail Settings 117 Email 118 Set Up an Email Account 118 Add an Email Account 119 Add an Exchange ActiveSync Account 121 Create and Send an Email Message 121 Open Email Messages 123 Delete an Email Account 124 Manage Your Email Inbox 125 Exchange ActiveSync Email Features 126 Internet and Social ...

Page 6: ...r Voicemail Access Number for International Use 140 Access Your Voicemail Internationally 141 International Data Roaming 141 Access Email and Data Services Internationally 142 Contact Sprint for Assistance with International Service 142 Connectivity 144 Transfer Files between Your Phone and a Computer 144 Wi Fi 145 Turn Wi Fi On and Connect to a Wireless Network 146 Wi Fi Settings 147 Disconnect W...

Page 7: ...ssage 168 Send Pictures or Videos Using Bluetooth 169 Share Pictures or Videos via Additional Apps or Social Media 170 Share Videos on YouTube 171 Camera Options 172 Switch Cameras 172 Set Camera Functions 173 Live Broadcast 174 Productivity 177 Calculator 177 Calendar 177 Add an Event to the Calendar 178 View Calendar Events 180 Sync Calendars 181 Synchronize an Exchange ActiveSync Calendar 181 C...

Page 8: ...oogle Play Music App 193 Play Music with Google Play 193 Google Play Music Screen Layout 194 Create Playlists in Google Play Music 195 NextRadio 196 S Health 196 Samsung 198 Samsung Milk Music 198 Sprint Fun Games 198 Sprint Music Plus 198 Sprint TV Movies 200 Sprint Zone 200 YouTube 201 Settings 203 Connections Settings 204 Basic Settings 204 Wi Fi Calling Settings 207 Wi Fi Settings Menu 207 Blu...

Page 9: ...cation Manager 231 Default Applications 233 Application Settings 234 Calendar Settings 234 Camera Settings 235 Contacts Settings 236 Email Settings 238 Internet Settings 240 Messages Settings 241 Phone Settings 243 S Voice Settings 245 Weather Settings 246 Google Settings 247 Sounds and Vibration Settings 248 Sound Mode 250 Vibrate While Ringing 250 Volume 251 Vibration Intensity 252 Ringtones and...

Page 10: ...reen Lock 274 Device Security 274 Privacy and Safety 275 Location 277 App Permissions 279 Private Mode 280 Report Diagnostic Info 281 Send SOS Message 282 Easy Mode 282 Accessibility Settings 283 Vision Accessibility Settings 285 Hearing Accessibility Settings 286 Dexterity and Interaction Settings 286 Configure Other Accessibility Settings 287 Accounts 288 Backup and Reset 289 Smart Switch 291 Sa...

Page 11: ...r Assistance 312 Troubleshooting 312 Sprint Account Information and Help 313 Sprint Account Passwords 313 Manage Your Account 314 Sprint Support Services 314 Copyright Information 315 Intellectual Property 315 Open Source Software 315 Disclaimer of Warranties Exclusion of Liability 315 Modification of Software 316 Samsung KNOX 316 Samsung Electronics America SEA Inc 316 Do you have questions about...

Page 12: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 13: ...onditions Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing Home Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on ...

Page 14: ...ne and will introduce the basics of using your phone s touchscreen if you are a new user Access Help Use the phone s Help menu to learn about your phone 1 Press Home to display the home screen 2 From home tap Apps Settings Help 3 Tap a topic to view its contents or tap Search to search for a topic ...

Page 15: ...addition to your phone s built in Help menu you can also access support for your phone and service through the preloaded Sprint Zone app 1 From home tap Apps Sprint Zone 2 From the Sprint Zone main page tap Support 3 Tap a topic to view its contents ...

Page 16: ... change This user guide uses sample images only Phone Layout The following illustration outlines your phone s primary external features and keys Front View Part Description Earpiece Listen to calls and automated prompts when using the phone Front camera Takes pictures and records videos while facing the screen and allows you to video conference Edge screen handle Swipe to reveal the Edge screen Ba...

Page 17: ...the date and time Also provides one tap access to all of your features and applications Volume keys Adjust the ringtone or media volume or adjust the voice volume during a call LED indicator The LED indicator blinks or glows when charging to indicate low battery to announce new notifications and when voice recording Proximity sensors Detect when objects are close to the screen For example when you...

Page 18: ...o lets you hear the caller s voice in speakerphone mode Rear camera Take pictures and videos Caution Inserting an accessory into the incorrect jack may damage the phone Charge the Battery Follow these instructions to charge your phone s battery using either the included charging head and USB cable or using a USB connection on your computer Tip This device is also compatible with Samsung approved w...

Page 19: ...ging head 3 Plug the charging head into an electrical outlet 4 After charging disconnect the phone from the charger Unplug the charging head from the outlet and remove the micro USB cable from the phone and the charging head Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depending on the type of connection your phone s battery m...

Page 20: ...e SIM card See instructions included with SIM card for handling The SIM card is the property of Sprint The SIM card is replaceable at cost in case of loss damage Return the SIM card to Sprint when canceling subscription Returned SIM cards are recycled for environmental purposes Note that SIM card specifications and performance may change without notice It is recommended that you keep a separate co...

Page 21: ...ng and ensure the SIM card Memory card tray is closed tightly Caution If the SIM card is not inserted correctly the device cannot detect it Reorient the card and place it back into the slot if the SIM card is not detected Maintaining Water and Dust Resistance Note Water resistant and dustproof based on IP68 rating which tests submersion up to 5 0 feet for up to 30 minutes This device is rated IP68...

Page 22: ...ce is dropped or receives an impact the water and dust resistant features of the device may be damaged The touchscreen and other features may not work properly if the device is used in water or in other liquids 040616 SD Card Your phone supports the use of an optional SD card not included to expand its storage capacity Some cards may not operate properly with your phone SD Card Cautions Data Infor...

Page 23: ...read speed Caution Exercise care when using the removal tool to eject the internal SIM card Memory card tray 1 Insert the removal tool into the hole on the SIM card Memory card tray and push until the tray pops out 2 Place the memory card on the tray with the gold contacts facing down 3 Slide the SIM card Memory card tray back into the slot Unmount an SD Card Always unmount an SD card before remov...

Page 24: ...ard Memory card tray and push until the tray pops out 2 Slide the tray out and remove the memory card 3 Slide the SIM card Memory card tray back into the slot Format an SD Card When you insert an optional SD card for the first time it is recommended that you format it Caution Formatting an SD card permanently deletes all data on it 1 From home tap Apps Settings 2 Tap Storage 3 Tap SD Card Format 4...

Page 25: ...creen Lock for information about using the screen lock The first time you turn the phone on you will see the startup screens See Complete the Setup Screens for details If your phone is not yet activated see Activate Your Phone for more information Turn Your Phone Off 1 Press and hold the Power Lock key to display the device options menu 2 Tap Power off to turn the phone off Your phone will power o...

Page 26: ...riety of touch gestures Tap When you want to type using the keyboard select items such as application and settings icons or press buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 27: ...ans to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 28: ...te For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See Touchscreen Keyboards for more details Note Auto rotate needs to be enabled for the screen orientation to automatically change Pull down the status bar to display the notification panel ...

Page 29: ...ew line of service it is designed to activate automatically When you turn the phone on for the first time you should see a Hands Free Activation screen which may be followed by a PRL Update screen and a Firmware Update screen Follow the prompts to continue If you received your phone in the mail and you are activating a new phone for an existing number on your account you are swapping phones you ca...

Page 30: ... screen Wi Fi If prompted follow the prompts to sign in to an available Wi Fi network For secured Wi Fi networks you will need to enter a password See Wi Fi for more details Terms and Conditions Read any applicable End User License Agreements or Terms and Conditions for using your phone and tap Next Agree to continue Got another device If you have another Android phone you can quickly transfer you...

Page 31: ...account Google services Select your Google location and service options and then tap Next Samsung account Enter your email account and password to sign in to your current Samsung account or tap Create account to set up a new Samsung account Date time Adjust the date and time if necessary Smart Switch Transfer content from your old device to this device Easy mode Switch between the default screen l...

Page 32: ...r the Apps list 1 From any screen press the Home key to display the home screen 2 Tap Apps to display the Apps list For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons keys and other items to open or activate the assigned function Tap Back to return to the previous screen Recent Applications You can display a list of recently used applic...

Page 33: ...ll down the status bar and tap Settings or For more information see Basic Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways Note Not all screens will adjust for landscape orientation ...

Page 34: ...the full options list Capture Screenshots You can use your phone s power and home keys to capture screenshots Press and hold the Power Lock key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Tip Depending on your settings you may also be able to...

Page 35: ...s When the screen is turned on swipe the Edge panel handle from the edge of the screen to the center Keep swiping to view other panels To configure Edge panels From any screen open the Edge screen and then tap Settings For more information see Edge Panels Apps Edge You can add up to ten apps in two columns to the Apps edge panel To view Apps edge When the screen is turned on swipe the Edge panel h...

Page 36: ...asks performed with stock apps to the Tasks edge panel Up to ten tasks in two columns can be added To view Tasks edge When the screen is turned on swipe the Edge panel handle from the edge of the screen to the center Keep swiping until the Tasks edge panel is seen To configure Tasks edge 1 From any screen open the Edge screen swipe until the Tasks edge panel is displayed 2 Tap Add to add additiona...

Page 37: ... and hold the contact and then drag it to Remove To change the order of the contacts on the Edge panel drag each contact to the desired location 2 Tap OnCircle to communicate with your friends using images stickers and other fun messages 3 Tap Back to save changes Note When OnCircle is enabled you can access OnCircle contacts from the People edge panel by tapping OnCircle Edge Feeds Edge feeds dis...

Page 38: ...ation The application opens Apps List The Apps list expands to include any apps you download and install on your phone The following table outlines the primary apps that have been preinstalled on your phone App Function Service 1Weather Receive real time local weather information at any location in the world Access 7 day and hourly weather forecasts for your area Located in the Sprint folder in th...

Page 39: ...e the Internet and bring your open tabs bookmarks and address bar data from your computer to your mobile device Located in the Google folder in the Apps list Clock Set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Contacts Store and manage contacts from a variety of sources including contacts you enter and save directly in your phone...

Page 40: ...er in the Apps list Lookout Configure and manage key security options such as anti virus and anti malware technology a lost and stolen device locater service an application privacy adviser and a backup service Located in the Sprint folder in the Apps list Maps Find your current location and get directions and other location based information Located in the Google folder in the Apps list Memo Organ...

Page 41: ...y of functions on your phone Located in the Samsung folder in the Apps list Samsung Gear Connect your device to your Samsung Gear using this application Located in the Samsung folder in the Apps list Samsung Milk Music Stream music with a radio service that offers a simple way to find the music that is right for you With a library of over 13 million songs and 200 stations the interactive dial make...

Page 42: ...and entertainment on the go Sprint Zone Access your Sprint account get device information and help find recommended apps and more Tech Expert Get access to a US based technical expert Located in the Sprint folder in the Apps list Voicemail Use Visual Voicemail for a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having to listen to ever...

Page 43: ...irplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that do not require a signal or data To turn on airplane mode Pull down the status bar and tap Airplane mode Turn on Your phone is now in airplane mode You will see the airplane mode icon in the status bar To turn off airplane mode Pull down the status bar and tap Airplane mode Your ph...

Page 44: ...by tapping keys like on a computer along with enhancements and options that allow you to enter text faster and more accurately such as continuous key input personalized usage dictionaries and more Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device you can select the Samsung keyboard to be your default text input method from Settings or you can c...

Page 45: ...ap Symbols 1 of 2 or Symbols 2 of 2 Tap Google voice typing to switch to Google Voice typing to enter text by speaking See Google Voice Typing Touch and hold Options to open an options menu Select from the following options Google voice typing to switch to Google voice typing Clipboard to attach a screenshot or other item from the clipboard Emoticon to display a list of emoticons Settings to view ...

Page 46: ...g keyboard and then tap Google voice typing 2 Speak into the microphone and watch your text being entered onscreen 3 If the text is incorrect tap Delete 4 Once you have completed entering your text tap Exit The keyboard will reappear Note You can assign a new language to Google voice typing Tap Settings Languages and tap a language to select it To add more languages tap Settings Languages tap the ...

Page 47: ...plications Before you are able to access Google applications you must enter your account information These applications sync between your phone and your online Google Account Google Account Cautions Be sure not to forget your Google Account ID or password Create a Google Account If you do not already have a Google Account you can create one online or using your phone Note You can also create and s...

Page 48: ... options Enter the letters from the Authenticating screen After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 4 Tap Finish setup You are signed in to your Google Account and your phone will synchronize the selected items Note When setting up a new Google Account either on your phone or online you will be prompted to add a ...

Page 49: ...people from using your device if it is reset to factory settings without your permission For example if your device is lost or stolen and a factory data reset is performed only someone with your Google Account username and password can use the device You will not be able to access the device after a factory data reset if you do not have your Google Account username and password For more informatio...

Page 50: ... viruses etc Important Our policies often do not apply to third party applications Third party applications may access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application will collect access use or disclose your personal information check the application provider s policies which can usually...

Page 51: ...tion carefully Be especially cautious with applications that have access to many functions or a significant amount of your data Once you tap Ok on this screen you are responsible for the results of using this item on your phone Purchasing Applications Purchase apps at your own risk Sprint is not responsible for any harm to you or third parties resulting from the use of purchased applications Reque...

Page 52: ... 2 Tap Menu My apps games 3 Tap the app you want to update and then tap Update The app update is downloaded and installed Set Automatic App Updates 1 From home tap Apps Play Store 2 Tap Menu My apps games 3 Tap the app you want to set for auto update and then tap Menu Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for ...

Page 53: ...any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store 2 Tap Menu My apps games 3 On the Installed screen tap the app you want to uninstall and then tap Uninstall OK The app is uninstalled and removed from your phone ...

Page 54: ...uickly turn the screen off when not in use and to turn it back on and unlock it when you need it Turn the Screen Off When Not in Use To quickly turn the screen off press the Power Lock key Pressing the Power Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period o...

Page 55: ...ption is good and do not change location during the update process Make sure the battery is adequately charged before beginning an update A weak signal or low battery during an update may cause the update to fail An update failure may disable the phone Other functions during update Other phone functions cannot be used during a software update Update Your Phone Software You can update your phone s ...

Page 56: ...messages by forwarding them to your own phone number Open the messages after you have updated your firmware 4 Tap Forward 5 Enter your phone number and tap Send To restore your Google apps following the update 1 From home tap Apps Play Store 2 Tap Menu My apps games All tab 3 Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall 4 Follow the prompts No...

Page 57: ...tes You may be required to power your phone off and back on to complete the software upgrade Alternatively you can access system updates through the notification panel 1 Locate the System Update Available icon in notifications 2 Pull down the status bar 3 Tap to open the System Updates screen 4 Tap Download and follow the prompts The downloading icon appears within the status bar to indicate the p...

Page 58: ... Software version read only field Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone 1 From home tap Apps Settings System Update Update Profile ...

Page 59: ...ccount syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System Update Update PRL 2 Follow the prompts The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 60: ...y adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and ...

Page 61: ... notifications for incoming messages missed calls application updates and more Pull down the status bar to display the notification panel Tip Press the Home key to return to the main home screen from any other screen Extended Home Screens In addition to the main home screen your phone features extended home screens to provide more space for adding icons widgets and more Press the Home key to displ...

Page 62: ...ne and service status information on the right side and notification alerts on the left To view the notification panel or access the quick settings menu pull down the status bar from the top of the screen Status Bar Layout Main Status Icons Icon Status Bluetooth Bluetooth is active GPS GPS is active Wi Fi Wi Fi is active File download in progress Download of a file or app is in progress Mute mode ...

Page 63: ... to a 4G LTE wireless network Airplane mode Airplane mode is active Sync Sync is active Battery charging Battery is charging Battery full Battery is fully charged Main Notification Icons Icon Notification Missed call A call has been missed Call on hold A call is on hold New voicemail New voicemail message has been received New email New email has arrived New Gmail New Gmail has arrived New message...

Page 64: ...ed Update available An app update is available from the Google Play store File upload in progress File is being uploaded or sent Update successful An app or software update was successful Keyboard in use Keyboard is in use More notifications available View additional notifications Note Additional notification icons may appear All notifications may be accessed through the notification panel ...

Page 65: ...otifications download updates open messaging apps use the quick settings menu and more Open the Notification Panel Pull down the status bar Slide your finger down from the top of the screen The notification panel opens To check notifications tap an item in the list Close the Notification Panel Slide the notification panel up Slide your finger up from the bottom of the screen or Tap Back to close t...

Page 66: ...he top of the notification panel lets you quickly access frequently used settings options Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick Settings list 1 From home drag the status bar down to display the notification panel 2 Tap Expand Edit to display the quick settings panel ...

Page 67: ...ttings panel To add remove or move a button touch and hold it and move it to the desired location 4 Tap Done when you are finished Note You can only move buttons from Active to Available or vice versa if there is space in the destination area For example if there are already ten Active buttons you will need to move one to Available before dragging a different Available button up to the Active area...

Page 68: ...Tap an item to view or launch Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect Wi Fi Direct Screen Mirroring and devices that can share media via Wi Fi 1 Open the notification panel by sliding your finger down from the top of the screen The notification panel opens ...

Page 69: ...e Settings Device visibility for options Visible to all Your device will always be visible to other devices Visible to contacts Your device will always be visible to contacts only Only when Quick connect turned on Your device will only be visible to other devices when Quick connect is turned on Tip For more information about Quick connect tap More Help from the connections screen ...

Page 70: ...screen touch and hold Recent apps Recently used apps that support Multi window have a Multi window icon in their title bar 2 Tap Multi window in the title bar to launch an application in split screen view Other recently used apps that support Multi window display below the launched app 3 Tap an app shortcut to add it to the split screen view Note Only applications that support Multi window have th...

Page 71: ...Widgets and Icons From home touch and hold an item and then drag it to the desired location Deleting Widgets and Icons From home touch and hold an item and then drag it to Remove Displaying the Home Screen Menu From home touch and hold an empty space to display the home screen menu Menu options include Wallpapers Widgets Themes and Screen grid settings You also have the option to add or remove hom...

Page 72: ...reen Select from Gallery Wallpapers or ID wallpapers 3 Select a wallpaper and tap Set as wallpaper The wallpaper is set Note Tap On Off next to Wallpaper motion effect to enable or disable this feature It allows the wallpaper to shift slightly as you move the device creating a 3D effect Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen 1 ...

Page 73: ...e are all kinds of widgets including links to a specific contact Internet bookmarks Facebook status windows Gmail and email accounts and many others 1 From home touch and hold an empty space and then tap Widgets The Widgets list opens 2 Touch and hold a widget icon The icon will disengage and you will see thumbnails of your home screens 3 Drag the icon to an empty location on one of the home scree...

Page 74: ...s created 3 To add more app shortcuts to the folder touch and hold a shortcut and then drag it on top of the new folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new name and then tap Back Change the Folder Color You can ch...

Page 75: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 76: ...djusting Call Volume Press the Volume key up or down during the call Troubleshooting Problem Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling S...

Page 77: ...searches for contacts that match If you see the number you want to dial tap it to place the call immediately without entering the rest of the number 3 Tap Dial to call the number The phone dials the number The call begins when the other party answers 4 To end the call tap End The call ends Troubleshooting Question Call does not connect Answer 1 Was the number dialed using the area code If not try ...

Page 78: ...le When you place an emergency 9 1 1 call the GPS feature of your phone seeks information to calculate your approximate location Depending on several variables including availability and access to satellite signals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some de...

Page 79: ...ves slide Answer to the right to answer it The call begins 2 To end the call tap End The call ends Mute the Ringing Sound To mute the ringer without rejecting the call you can do either of the following Press the Volume key down Place the phone face down on a level surface ...

Page 80: ...stop and the call will be sent directly to voicemail Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller 1 When a call arrives slide Reject call with message up from the bottom of the screen The ringtone or vibration will stop and you will see a list of preset text messages ...

Page 81: ...them during a call Add call Touch and hold to initiate a conference call 3 way call Merge Join two currently active calls conference Extra volume Increase the call volume Bluetooth Route the phone s audio through a connected Bluetooth headset On or through the speaker Off When the call is routed to a Bluetooth headset the current call area shows the Bluetooth call icon Note The Headset button is a...

Page 82: ...d Show the keypad to enter additional numbers for example an extension or access code For example When you call your bank s 800 number use the keypad to enter your account number and PIN Mute Mute the microphone during an active call Tap again to unmute the microphone Note If Mute is activated the speaker mode is deactivated End End the current call Tap More during a call to display a list of addi...

Page 83: ...to display the Contacts list The contacts list appears 3 Tap a contact 4 Tap Call next to the number you want to call The phone dials the number The call begins when the other party answers 5 To end the call tap End The call ends Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number ...

Page 84: ...play the call log list The call log list appears 3 Tap an entry to display the call details 4 Tap Call to place a call The phone dials the number The call begins when the other party answers For additional options tap the name or number 5 To end the call tap End The call ends Tip You can also place a call directly from the call log list Swipe the entry you want to call from left to right to place ...

Page 85: ...utomatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home tap Phone Keypad 2 Touch and hold the 1 key to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to Create your passcode Record your name announcement Record your greeting Important Voicemail Passcode It is strongly recommended that ...

Page 86: ...ist with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up your voicemail and personal greeting as soon as your phone is activated Your phone automatically transfers all unanswered calls to your voicemail ev...

Page 87: ... up your voicemail to protect against unauthorized access Without a passcode anyone who has access to your phone is able to access your voicemail messages Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review 1 From home tap Apps Sprint Voicemail You will see the voicemail Inbox 2 Tap a message to review it Tip There are several icons at the b...

Page 88: ...o the next or previous message before you are finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Sprint Voicemail 2 The following options are available when viewing new voicemail messages Subscribe Subscribe to the premium Voice to Text transcription service This service requ...

Page 89: ...e Settings and Help features 4 Touch and hold a message to manage your messages The following options are available All Select all messages Delete Delete the selected messages Archive Save this message Mark as Read Mark this voicemail as being read Mark as Unread Mark this voicemail as not being read Note Not all options are available for all messages Configure Visual Voicemail Settings The Visual...

Page 90: ... your sound speakerphone options Updates Check for updates About Voicemail View information about the application Note Voicemail settings can also be accessed from home by tapping Apps Settings Applications Phone Voicemail settings Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system This direct access saves you from having...

Page 91: ...ng Services The following topics outline additional voice related services available with your phone including Wi Fi calling call services and more Wi Fi Calling Wi Fi Calling uses Wi Fi networks to help improve voice and data coverage It sends and receives calls and text messages over a connected Wi Fi network and may offer better coverage in buildings and areas of poor cellular reception Set Up ...

Page 92: ...l not appear in the status bar Tip You can also turn Wi Fi Calling on or off through the quick settings menu Pull down the status bar to display the quick settings menu and tap Wi Fi Calling to enable or disable the feature Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you mak...

Page 93: ...ne number if it is available To respond to an incoming call while you are on a call Slide Answer to the right This puts the first caller on hold and answers the second call To switch back to the first caller Tap Swap Note For those calls where you do not want to be interrupted you can temporarily disable Call Waiting by pressing 7 0 before placing your call Call Waiting is automatically reactivate...

Page 94: ...Contacts 2 Once you have established the connection tap Add call and dial the second number or place the call from Log or Contacts This puts the first caller on hold and dials the second number 3 When you are connected to the second party tap Merge Your conference call is now in session 4 To end the three way call tap End Note If one of the people you called hangs up during your call you and the r...

Page 95: ...charged a higher rate for calls you have forwarded To activate Call Forwarding 1 From home tap Phone 2 Tap 3 Enter the area code and phone number to which you want your calls forwarded 4 Tap Dial You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home tap Phone 2 T...

Page 96: ...r calls by pressing the Home key or using voice commands End calls by pressing the Power key or using voice commands Call alerts Vibrate or play tones when calls are answered or ended Alarms and notifications can be turned off during calls Ringtones and keypad tones Select or create your default ringtone set the phone to vibrate when ringing and play a tone when the dialing keypad is tapped More s...

Page 97: ... home tap Apps Settings Applications Phone or From home tap Phone More Settings The call settings menu appears 2 Configure your options Tap a menu item to display its options Select your options and follow the prompts to set them Your call settings options are set ...

Page 98: ...From home tap Apps Settings 2 Tap Applications Phone More settings TTY mode 3 Tap TTY Full TTY HCO or TTY VCO to turn TTY mode on or Tap TTY Off to turn TTY mode off Your phone s TTY mode is set Note When enabled TTY mode may impair the audio quality of non TTY devices connected to the headset jack Warning 9 1 1 Emergency Calling It is recommended that TTY users make emergency calls by other means...

Page 99: ...d in Contacts may be lost or changed if the battery is removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Sprint is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your phone s Phone applicati...

Page 100: ... will be synced automatically with your Samsung account online 4 Use the keyboard to enter as much information as you want Picture Tap the picture icon to assign a picture to the contact Name Enter the name of the contact Phone number Enter the phone number for the contact Email Enter email addresses for the contact Groups Assign the contact to a group More Show additional fields such as IM addres...

Page 101: ... phone number to Contacts directly from the phone keypad 1 From home tap Phone 2 Enter a phone number and tap Add to Contacts 3 To add the number to an existing contact tap Update existing To add a new contact tap Create contact For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information 4 Tap Save The con...

Page 102: ...s 91 View Contacts View a contact s details by displaying a contact entry 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears ...

Page 103: ...ss additional options Search Search contacts Image Tap to show the contact s details Contact Tap to show the contact s details Add new contact Add a new contact Edit a Contact Once you have added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home tap Apps Contacts You will see the Contacts list ...

Page 104: ...address such as Mobile Home Work etc tap the type to the right of the field Note To add more phone numbers email addresses etc tap on the right side of the entry field Delete a Contact You can delete a contact from the contacts details page 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap More Delete 4 Tap...

Page 105: ...ps You can use groups to organize your contacts Your phone comes with preloaded groups and you can create your own You might create a group for your family for coworkers or a team Groups make it easy to find contacts and you can send messages to the members of a group Create a Group 1 From home tap Apps Contacts 2 Tap Groups and then tap Create 3 Tap fields to enter information about the group Tap...

Page 106: ...ap a group 3 Tap More Send message 4 Tap Recipients to edit the group s members receiving the message 5 Continue to enter your message and send it For more information see Text and Multimedia Messaging Send an Email to a Group You can send an email to members of a group if the members have an email address stored in their contact record 1 From home tap Apps Contacts 2 Tap Groups and then tap a gro...

Page 107: ...hare contacts using Bluetooth email Gmail or text messaging 1 From home tap Apps Contacts 2 Tap a contact to display it and then tap More Share contact 3 Tap vCard file VCF to share the contact as a vCard file or tap Text to share the contact information in a text file 4 Select a sharing method When sharing a contact as a vcf file the follow sharing methods are available Android Beam Send the info...

Page 108: ...he information using Bluetooth See Bluetooth for information on pairing and sending using Bluetooth Copy to clipboard Save the information to the clipboard Drive Save the information to your Google Drive account Email Send the information as an email attachment If prompted select an email account Address the message add a subject and a message and then tap Send See Create and Send an Email Message...

Page 109: ...elect which contacts you want to share it with as well as select additional information you want to share 1 From home tap Apps Contacts You will see the Contacts list 2 Tap your profile under My profile Your profile displays 3 Tap Profile sharing and then tap On Off to enable the feature ...

Page 110: ...aring you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy Review the terms and tap Agree to continue Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts...

Page 111: ...eeded Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts See SD Card for SD card information Back Up Contacts to Your SD Card 1 From home tap Apps Contacts You will see the Contacts list 2 Tap More Settings Import Export contacts You will see the Import Export contac...

Page 112: ...rvice plan for applicable charges for messaging For information about setting options for the Messages app see Messages Settings Send a Text Message Quickly compose and send text messages on your phone 1 From home tap Apps Messages 2 On the Messaging screen tap Compose 3 Fill in one or more recipients You can Enter phone numbers directly in the Enter recipient field If you are sending the message ...

Page 113: ...umbers directly in the Enter recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups ...

Page 114: ...h See Contacts 7 Tap Send to send the MMS message Create a Slideshow In a multimedia message you can add slides each containing a picture video or audio 1 In the multimedia message you are composing tap More Message options Create slideshow to add space for a new slide 2 Tap the space for the slide 3 To compose your slideshow do any of the following Add a picture Tap Attachment Image and select a ...

Page 115: ... other phones which support Enhanced messages Enable Enhanced Messaging 1 From home tap Apps Messages 2 Tap More Settings Enhanced messaging 3 Tap On Off to enable Enhance messaging 4 Set options Image resize Set the standard size of images sent with Enhanced messages Send as SMS MMS messages Send your Enhanced messaging messages as text or multimedia messages when Enhanced messaging is unavailabl...

Page 116: ...ld If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all t...

Page 117: ...deo Attach a stored video See Record Videos Audio Attach a stored music file or voice recording Record audio Make a voice recording and attach it Memo Attach a Memo See Memo Calendar Select the calendar event you want to attach See Calendar Location Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps Contacts Select a contact from ...

Page 118: ...status bar to open the notification panel Tap the new message to open and read it For more information on reading and replying to messages see Manage Message Conversations Manage Message Conversations Text and multimedia messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messaging screen Text or MMS conversations let you see e...

Page 119: ...he right side of the message For details see Messages Settings Note If you are concerned about the size of your data downloads check the multimedia message size before you download it Reply to a Message 1 From home tap Apps Messages 2 On the Messaging screen tap a conversation to open it 3 Tap the text box at the bottom of the screen enter your reply message and then tap Send Note To reply to a te...

Page 120: ... on the options menu and hold the message to display the options menu again 2 Tap Delete on the options menu 3 When prompted to confirm tap Delete View Contact Information from a Message When you have received a message from someone in your stored contacts you can tap the contact s picture or icon in the conversation to open a menu of options Depending on the stored contact information you can vie...

Page 121: ... In the mail composition window tap More Add Cc Bcc and then add recipients Attaching Pictures or Videos In the mail composition window tap Attach Locate and then tap the picture or video you want to attach Save as a Draft Send Later While composing your message tap More options Save draft The message is saved as a draft for later Delete Mail Being Composed In the mail composition window tap More ...

Page 122: ...he status bar 1 Pull down the status bar to display the notification panel 2 Tap the new message from the notification panel The new Gmail message opens If you have two or more new Gmail messages tapping the notification opens the Gmail Inbox Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox 1 From home tap Apps Google Gmail The Gmail In...

Page 123: ...tions when Reviewing Gmail Messages Replying to Gmail Messages With the Gmail message open tap Reply compose your reply message and tap Send To reply to all tap More options Reply all Forwarding Gmail Messages With the Gmail message open tap More options Forward enter a recipient and an additional message and tap Send ...

Page 124: ...me tap Apps Google Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap More options Move to 3 Tap a label for the thread The thread is added to the selected label Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the Inbox When replies arrive for archived threads they appear in the Inbox again 1 From home tap Apps G...

Page 125: ...rk to it and then tap More options Mute The thread is now hidden Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread you can simply delete it from the Inbox 1 From home tap Apps Google Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Delete OK The thread is deleted Search Gmail Messages If you need to find a specific mess...

Page 126: ... wish to view on your phone you can add them from the Settings Accounts menu 1 From home tap Apps Settings Accounts Add account 2 Tap Google and then tap Enter your email 3 Enter your Gmail username and password and then tap Next 4 After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 5 Tap Finish setup You are signed in to ...

Page 127: ...re than one Gmail account set up you can switch between them in the Gmail app 1 From home tap Apps Google Gmail The Inbox opens 2 Tap Menu 3 Tap the icon for the account you want to view from the list at the top of the menu The selected account Inbox is displayed ...

Page 128: ...unt name to configure settings for a specific Gmail account General settings Gmail default action Conversation view Swipe actions Sender image Reply all Auto fit messages Auto advance Confirm before deleting Confirm before archiving and Confirm before sending Account settings Inbox type Inbox categories Notifications Inbox sound vibrate Signature Vacation responder Sync Gmail Days of mail to sync ...

Page 129: ... of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password server name etc so you can get set up successfully 1 From home tap Apps Samsung Email A popup window for adding an account appears if no email account has been previously set up 2 Follow the prompts to set up your email account The...

Page 130: ...count from the Email App You can add email accounts directly from the email app even if you have another email account set up 1 From home tap Apps Samsung Email The email Inbox opens 2 Tap Menu Settings 3 Tap Add account 4 Follow the prompts to complete the account setup The email account is added and you will begin receiving email for the account ...

Page 131: ...tom settings you need to configure tap Manual setup and enter your settings These may include mail type user name password server security type etc 3 Select your sync settings and then tap Next 4 Enter an account name and a display name and tap Done to complete setup The email account is set up and you will begin receiving email for the account Important If the account type you want to set up is n...

Page 132: ... your system s Exchange server remote email address Obtain this information from your company network administrator Use secure connection SSL Tap to place a checkmark in the box if your system requires SSL encryption Use client certificate Tap to place a checkmark in the box if your system requires certification 4 Follow the prompts to configure options for the account 5 Enter an account name and ...

Page 133: ...ssage To add recipients from Contacts tap Contacts select the contact s you wish to include and then tap Done 4 Enter the email subject and message To add an attachment to the message tap Attach select an attachment type and an attachment and then tap Done 5 Tap Send The email message is sent ...

Page 134: ...ess new email messages from the notification panel Pull down the status bar to display the notification panel and then tap an email notification The email Inbox will open and display the new email message Options when Reviewing Email Messages Resetting Mail as Unread Touch and hold a message to select it and then tap More Mark as unread Deleting Email Touch and hold a message to select it tap the ...

Page 135: ...open tap Forward enter a recipient and an additional message and tap Send Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home tap Apps Samsung Email The email Inbox opens 2 Tap More Settings 3 Tap an account name and then tap Remove Remove The account is deleted from your phone ...

Page 136: ...xes at once Refresh an Email Account Whatever your automatic synchronization settings are you can also synchronize your sent and received email messages manually at any time While viewing the account you want to synchronize swipe down Sort Email Messages 1 On the email account Inbox tap More Sort by 2 Select from the options to sort email messages by date received sender read unread attachments or...

Page 137: ...re contacts to add and then tap Done To view only emails from priority senders On the email account Inbox tap Priority senders Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages including synchronization options flagging messages out of office messages meeting requests and message priority To access Exchange ActiveSync settings 1 From home tap Apps...

Page 138: ...ight from your phone Folder sync settings Select which email folders to sync with the server Period to sync Calendar Set the time period for syncing your calendar with the server Empty server trash Delete the content of the trash folder on the server In case of sync conflict Select whether the device or the server has priority during a sync conflict Sync Contacts Sync your Contacts with your Excha...

Page 139: ...G LTE network provides your phone with wireless Internet access over greater distances than Wi Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to the 4G LTE network you must be in an area covered by the 4G LTE network For more information about the availability of Sprint 4G LTE service in your location visit sprint com coverage Note The availability and range of the netw...

Page 140: ...to sign up for Sprint data services might have jsmith003 sprintpcs com as his user name When you use data services your user name is submitted to identify you to the network Your user name is automatically programmed into your phone You do not have to enter it Find Your User Name You can find your user name through your phone s device menu 1 From home tap Apps Settings About device 2 Tap Status Yo...

Page 141: ...e will download and install the profile update Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen The following symbols are used Icon Status Network full signal The fullness of the triangle icon indicates the strength of the signal A fuller icon means a better signal 4G LTE data service Your phone is conn...

Page 142: ...st decide as their responsibility whether or not to open the page with use of SSL TLS Sprint and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL TLS Browser Settings For details on setting browser options see Internet Settings Use the Browser Launching the browser is as easy as tapping an icon From home tap Internet If Internet is not a pri...

Page 143: ...hortcut from home tap Apps Samsung Internet The browser opens 2 Navigate to the Web page you want to bookmark and tap Bookmarks Add The add bookmark window opens 3 Check or change the bookmark title URL etc and then tap Save The Web page is added to bookmarks Bookmark Options Editing Bookmarks From the browser tap Bookmarks touch and hold a bookmark tap More Edit bookmark edit the bookmark and the...

Page 144: ...indow opens If you do not see Bookmarks pull down the Web page to display the address bar 3 Tap the History tab and then tap an entry The Web page opens Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily 1 From home tap Internet If Internet is not a primary shortcut from home tap Apps Internet The browser opens 2 Tap Tabs The tabs window opens If you do not see...

Page 145: ...er to your mobile device 1 From home tap Apps Google Chrome Chrome opens 2 Tap the address bar at the top and enter search words for a Google search or a Web address URL The search results appear or a Web page opens Chrome Support To find on phone help with Chrome from Chrome tap Menu Help Feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer v...

Page 146: ... ID and password and tap Log in to sign in to an existing account or tap Sign Up for Facebook to set up a new Facebook account 2 Tap Status and type an update tap Photo and upload a picture from the gallery tap Check In to share your location Like and comment on friends posts and more Hangouts Meet friends and family online share photos host video calls and send SMS and Hangouts messages Log in to...

Page 147: ...dow tap More Delete Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Applications Instagram Capture and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your frie...

Page 148: ... support rep by visiting sprint com swwsupport or Call Sprint Worldwide Customer support at 1 888 226 7212 Your Phone s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM Subscriber Identity Module card to support roaming on compatible GSM networks Note Your SIM card should be preinstalled If you need to reinstall your SIM card follow the instructions below Note The SI...

Page 149: ...ble Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service meaning that it should automatically connect to an appropriate CDMA LTE network or GSM UMTS network when you travel You may set global roaming options through the settings menu You may also need to set your network mode options through the settings menu See Set ...

Page 150: ...lly To search for all available networks tap Search networks Make and Receive Worldwide Calls When traveling on international networks you can place and answer calls as you would on the Sprint network see Place and Answer Calls although some additional instructions may be required to place a call Some features and services are not available in all countries For more information on services that ar...

Page 151: ...mail passcode Note Sprint voicemail may not be available on all networks check sprint com sww for service information International Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling Some carriers may not support voicemail indicators It may be necessary to call your voicemail to see if you have any new messages If you hear the message Please ...

Page 152: ... Contacts 2 Tap the voicemail entry and then tap the number to call it Your phone dials your voicemail number 3 When your voicemail answers tap Star enter the passcode and then tap to access your voicemail Your voicemail box is accessed International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint off...

Page 153: ...sary for providers on the GSM network If your phone has automatically selected a GSM network while traveling then you will need to set the phone to CDMA to access CDMA data services See Enable Global Roaming Mode Visit sprint com sww for a list of services available in each country Contact Sprint for Assistance with International Service If you experience any issues with voice or data services whi...

Page 154: ... when outside the United States Sprint Worldwide Customer Support can be reached from a landline phone at 1 817 698 4199 Access or connection fees may apply The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries Country From Landline Phone Canada 1 866 805 9890 Caribbean Anguilla Barbados Cayman Islands and Dominica 1 888 226 7212 Franc...

Page 155: ...en to on your phone with any of the music apps just attach your phone to the computer and copy the files to the music folder File Transfer Tips If you want to save data to an SD card on your phone make sure the SD card is installed and active See SD Card Avoid removing the SD card while transferring data Data exchange may use the methods outlined in the following table Method Description Transferr...

Page 156: ...ia device To change the option tap it in the notification panel to open the Use USB for window and then tap the desired option 3 On your computer navigate to the detected device such as through the My Computer menu and open it 4 If available select a drive Card for SD card Phone for internal phone storage 5 Select a folder for example Music for songs and albums and copy files to it from your compu...

Page 157: ...twork and then tap Connect Your phone is connected to the Wi Fi network You will see Wi Fi in the status bar The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is ...

Page 158: ... turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap On Off again 4 Tap More Advanced The advanced Wi Fi settings menu appears 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved Disconnect Wi Fi You may wish to disconnect from a connected Wi Fi network without turning Wi Fi off 1 From home tap Apps Settings ...

Page 159: ...he names and security settings of in range Wi Fi networks 4 Tap Wi Fi Direct The Wi Fi Direct settings menu appears Wi Fi Direct and Wi Fi are unavailable at the same time 5 Tap a device with which to connect If connected via Wi Fi you will see a confirmation Follow the prompts 6 Accept the connection on the other device The phone is connected via Wi Fi Direct If a connection is not accepted after...

Page 160: ...ption Sign on to your account at sprint com mysprint or access your account via Sprint Zone tap Apps Sprint Zone to learn more Note Turning Hotspot on will disable your phone s connection to other Wi Fi networks Set Up Hotspot 1 From home tap Apps Settings 2 Tap Hotspot and Tethering Hotspot The Hotspot window opens 3 Tap On Off to turn Hotspot on Hotspot is enabled To disable Hotspot tap On Off a...

Page 161: ...t wirelessly to a number of Bluetooth devices such as headsets and hands free car kits and Bluetooth enabled handhelds computers printers and wireless phones The Bluetooth communication range is usually approximately 30 feet Bluetooth Hints Question Cannot use Bluetooth Answer Is your phone in airplane mode Bluetooth is unavailable in airplane mode Bluetooth Function Cautions Information may not a...

Page 162: ...itions To enable Bluetooth 1 From home tap Apps Settings 2 Tap Bluetooth The Bluetooth settings open 3 Tap On Off to turn Bluetooth on Bluetooth is enabled To disable Bluetooth tap On Off again Tip You can also turn Bluetooth on or off with the toggle menu in the notification panel Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off Note Tu...

Page 163: ... Available devices list If a target device is not detected tap Scan to search again 3 Tap a device from the Available devices list and follow the prompts to pair with the device The Bluetooth device is paired to your phone Methods to accept a Bluetooth connection differ depending on the devices used Unpairing from a Paired Device 1 From the Bluetooth settings menu tap Settings next to the paired d...

Page 164: ...es list Your phone connects to the paired device The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth paired icon is displayed in the status bar Depending on the type of device you have connected you can then start using the headset or car kit to listen to music or make and receive phone cal...

Page 165: ...s of information depending on the device you are sending to Images and videos Calendar events Contacts Audio files In the instructions below Contacts data is being used as an example Sending Contacts Data via Bluetooth 1 From home tap Contacts You will see the Contacts list 2 Tap a contact to send 3 Tap More Share namecard via Bluetooth 4 Tap a paired device to receive the data The contact informa...

Page 166: ...r to display the notification panel and then tap the notification When you open a received file what happens next depends on the file type Media files and documents are usually opened directly in a compatible application For example if you open a music track it starts playing in the Music application For a vCalendar file select the calendar where you want to save the event and then tap Import The ...

Page 167: ... tap Apps Settings 2 Tap Hotspot and Tethering 3 Select a tethering option USB tethering or Bluetooth tethering Tethering is turned on and your phone s Internet connection can be shared with a connected device For USB tethering connect your phone to the target device with the supplied USB cable For Bluetooth tethering pair your phone with the other device via Bluetooth ...

Page 168: ...157 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone from the camera and productivity apps to music entertainment and more ...

Page 169: ...ar camera and the front camera Shooting modes Select a shooting mode Camera settings Opens the camera settings menu and lets you change additional camera settings See Camera Settings Quick settings Gives quick access to frequently used camera settings Effect Add a special graphical effect HDR Auto Enable the light sensitivity and color depth features of the device to produce a brighter and richer ...

Page 170: ...Phone s Camera For an overview of your phone s camera and its features you can access more information through the phone s settings menu 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Settings Help and tap a topic to learn more ...

Page 171: ...long periods May discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card installed pictures and videos are stored to the SD card If ...

Page 172: ...he camera stops recording and the video is captured and saved to your phone or SD card View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take a look at your pictures and your friends pictures that are on your social networks...

Page 173: ...s tab 3 Tap an image to view the picture or video The picture opens or the video begins playing Tap a picture or video to view it full screen When viewing pictures and videos you can touch and hold an image to open a selection menu and choose what to do with the picture or video Pictures and Videos Review Screen After capturing a picture or video from the camera screen tap the thumbnail image to s...

Page 174: ...iew Note When viewing pictures you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application you can touch and hold on a picture to open a selection menu and choose to delete the picture rotate or crop it and more Auto Adjust a Picture Use the...

Page 175: ...al rotations 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to rotate 3 Tap More Rotate left or More Rotate right The picture is rotated and saved to the phone Crop a Picture Use the editing tools to crop your pictures 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to crop ...

Page 176: ...ge of the box Drag your finger inward or outward to resize the crop box To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position 5 Tap Apply to apply the changes to the picture The cropped picture is saved in the album as a copy The original picture remains unedited ...

Page 177: ...advanced edits on your pictures including straightening adjusting the tone adding visual effects and enhancing portraits 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to edit 3 Tap Edit Enhancement tools display ...

Page 178: ...Facebook Flickr Picasa and Twitter and share videos on YouTube You can also send them to another phone or your computer using Bluetooth Send Pictures or Videos by Email You can send several pictures videos or both in an email or Gmail message They are added as file attachments in your email For more information about using email and Gmail see Create and Send an Email Message or Create and Send a G...

Page 179: ...or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a time especially if the files are large in size 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for th...

Page 180: ...s or Videos Using Bluetooth You can select several pictures videos or both and send them to someone s phone or your computer using Bluetooth 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap ...

Page 181: ...can share your pictures and videos from a variety of apps and social media sites such as Facebook Hangouts Instagram and more Available apps will vary depending on what you have installed on your phone 1 From home tap Apps Gallery 2 Tap the album that contains the photos or videos you want send 3 Select the items you want to send To select multiple items touch and hold an image to turn on multiple...

Page 182: ...YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the videos you want to share To select multiple videos touch and hold an image to turn on multiple select Tap all the videos you want to include ...

Page 183: ...mpleted Camera Options You can adjust your camera s settings using the icons on the main camera screen and the full camera settings menu Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Switch cameras The camera changes from the rear camera to the front camera or vice versa ...

Page 184: ...re memory Motion photo Create a short video by taking pictures Video stabilization Activate anti shake Anti shake helps to keep the focus steady when the camera is moving Grid lines Display viewfinder grid lines to help composition when selecting subjects Location tags Attach a GPS location tag to the picture Review pictures Set to show pictures after taking them Quick launch Open camera by pressi...

Page 185: ...l to take pictures say smile cheese capture or shoot To record videos say Record video Tap to take pics tap the screen to take selfies Gesture control hold your hand out with your palm facing the camera to have your picture taken after a few seconds Use heart rate sensor once your face has been recognized tap the heart rate sensor to take your picture Live Broadcast Share what is happening around ...

Page 186: ...dcast with You will also have the option to share your live broadcast during recording and when you finish recording 4 Tap Live to begin recording 5 When you are finished tap Stop Share a Broadcast You can share your live broadcast with contacts before recording or share the link after you have finished recording and it has been posted to YouTube To invite contacts 1 From home tap Apps Camera The ...

Page 187: ...broadcast 3 Tap Settings and select an option to customize Account Select a Google Account for Live broadcast Privacy Choose either to have your videos unlisted where only friends with a link can view them or public where anyone can view them Video size Tap to choose a size option Social media settings Share your link with social media when you start broadcasting Auto save Tap to enable auto savin...

Page 188: ...ntific calculator make sure Auto rotate is turned on notification panel Auto rotate and rotate the screen to the landscape orientation Calendar Use Calendar to create and manage events meetings and appointments Your Calendar helps organize your time and reminds you of important events Depending on your synchronization settings your phone s Calendar stays in sync with your Calendar on the Web Excha...

Page 189: ...xt Previous Month Month View From the Calendar swipe left or right View Next Previous Week Week View From the Calendar swipe left or right View Next Previous Day Day View From the Calendar swipe left or right Add an Event to the Calendar Add events to your calendar directly from the Calendar application 1 From home tap Apps Calendar The Calendar app opens 2 Tap Add The add event window opens ...

Page 190: ...in which to add your event You can create multiple Google Calendars only in Google Calendar on the Web After creating them in Google Calendar on the Web you will be able to see them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit the Google website calendar google com If you have synchronized your phone with an Exchange Act...

Page 191: ...y monthly or agenda view To change the Calendar view tap the current view in the top left corner and then tap Year Month Week Day Agenda or Tasks 1 From home tap Apps Calendar The Calendar app opens 2 Tap a date and then tap an event The event details appear Tap the event to edit it ...

Page 192: ...iew The selected calendars sync Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone you can also synchronize Exchange ActiveSync calendar events on your phone Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 From home tap Apps Settings Accounts Mi...

Page 193: ...time zones around the world use a stopwatch or set a timer Check the Time You can check the phone any time on your phone The current time displays in the upper right corner of the status bar Many widgets and lock screens also display the time and provide options for how time is displayed Set Alarms Set multiple alarms using your phone s Clock app 1 From home tap Apps Clock The Clock appears 2 Tap ...

Page 194: ...play From home tap Apps Clock The Clock appears World Clock The world clock lets you keep track of the current time in multiple cities around the globe 1 From the clock app tap World Clock 2 Tap Add city and select a city 3 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From the clock app tap Stopwatch 2 Tap Start to begin timing 3 Ta...

Page 195: ...Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more Enable Location Services on Your Phone Before using any location based services you must enable your phone s location feature For information about setting your phone s location options see Location View Maps of Specified Places Use Google Maps to locate and ma...

Page 196: ...st Check Detailed Operation for Maps From the Maps app tap Menu Help Google Search Search not only the Internet but also the apps and contents of your device 1 From home tap the Google search bar or tap Apps Google Google The Search window opens If confirmation appears follow the prompts If a description for Google Now appears tap Next and read information Tap Enable on the last page if you want t...

Page 197: ...evice locater service an application privacy adviser and a backup service From home tap Apps Sprint Lookout Memo Organize your life by creating editing and managing memos Located in the Samsung folder in the Apps list 1 From home tap Apps Memo The Memo list appears 2 Tap and enter your memo title and text 3 Tap Save The memo is saved ...

Page 198: ...ice are organized into the following groups Recent files View recently saved files This only appears if one or more files have been accessed recently Device storage View folders and files located on the device SD card View folders and files located on the optional SD card not included This option only appears if an optional SD card is installed Download history View all apps and files that have be...

Page 199: ... tap Apps Google Photos S Voice Use the S Voice voice recognition application to activate a wide variety of functions on your phone This is a natural language recognition application You can ask questions Is it raining in Dallas or speak commands Show me where to find cheap gas 1 From home tap Apps Samsung S Voice 2 Review and accept the terms and conditions and then tap Next 3 Tap Start and follo...

Page 200: ...rmation is not stored on a cloud service Set Up Samsung Pay Samsung Pay is secure easy to set up and simple to use with your Samsung Galaxy device To set up Samsung Pay 1 From home tap Apps Samsung Pay 2 Tap Install and follow the prompts Note You must log in to your Samsung account or create a new Samsung account to use Samsung Pay Simple Pay Access Samsung Pay from the Screen off Lock Screen or ...

Page 201: ... com us samsung pay 2 Scroll down to Gift cards now available on Samsung Pay and click the link Secure Your Information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time so your device only allows payments with your consent For more infor...

Page 202: ...Productivity 191 Wi Fi Calling Access your Wi Fi Calling settings From home tap Apps Sprint Wi Fi Calling ...

Page 203: ...nt with Amazon to use the Kindle application From home tap Apps Amazon Amazon Kindle Amazon Music Purchase download and play music from Amazon From home tap Apps Amazon Amazon Music Amazon Photos Store your photos on Amazon s cloud server From home tap Apps Amazon Amazon Photos App Spotlight Discover new apps from the Google Play store From home tap Apps Sprint App Spotlight Galaxy Apps Discover a...

Page 204: ...te For information about loading music onto your phone see Transfer Files between Your Phone and a Computer Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone Compatible music file formats include MP3 mp3 AAC m4a WMA wma FLAC flac OGG ogg DRM protected AAC m4p and ALAC m4a 1 From home tap Apps Play Music The Play Music app opens to the Listen Now sc...

Page 205: ...ew current playlist or queue Options menu Access the options menu Music image album name Display music images and album names if available Shuffle playlist Shuffle the current playlist or queue Song length The length of the song Rate thumbs up thumbs down Rate the current song Next song Play the next song Play pause Play or pause the current song Previous song Play the previous song ...

Page 206: ...om home tap Apps Play Music The Play Music app opens to the Listen Now screen 2 Tap Menu to view your library or playlists or to access Google Play Music online 3 From a list displaying songs tap an item from the category window and then tap Add to playlist 4 Tap New playlist 5 Enter a name and tap OK The playlist is created 6 Return to the library view and select Albums or Songs 7 Tap Menu next t...

Page 207: ...of disease The accuracy of the information and data provided by this device and its related software including heart rate readings may be affected by factors such as environmental conditions skin condition specific activity performed while using wearing the device settings of the device user configuration user provided information placement of the sensor on the body and other end user interactions...

Page 208: ...lk with your doctor before you start an exercise program particularly if you have any of the following conditions Heart disease Asthma or lung disease Diabetes or liver or kidney disease Arthritis You should also check with your doctor if you have symptoms suggestive of heart lung or other serious disease such as Pain or discomfort in your chest neck jaw or arms during physical activity Dizziness ...

Page 209: ...ay to find the music that is right for you With a library of over 13 million songs and 200 stations the interactive dial makes it easy to skim through stations to find the perfect soundtrack for the moment 1 From home tap Apps Samsung Samsung Milk Music 2 Read the Terms and Conditions and Privacy Policy and then tap I agree to continue 3 Rotate the dial to select a music genre and then tap Play to...

Page 210: ...igation tools to skip ahead or rewind Tap More options at any time to see additional options For more information tap Menu Settings About or Help Note If you have loaded music on to your phone from your computer see Transfer Files between Your Phone and a Computer you will need to sync your music to listen to it through Sprint Music Plus From the Sprint Music Plus app tap Settings Synchronize your...

Page 211: ...ompts to browse categories and find programs Depending on your settings your phone may prompt you to accept a data connection Browse horizontally through the category options in the center of the screen to see what s available For quick access touch a featured item in the center of the screen or select a live channel from the bottom bar Scroll up and down in a category list and then touch a clip o...

Page 212: ... home tap Apps Google YouTube The YouTube app launches If you are prompted to provide confirmation to use the site follow the prompts to continue 2 Search through the YouTube channels and tap a video you want to see The video plays on your phone screen Tap the screen to pause or resume play while watching Post a Video to YouTube You can post videos to your YouTube account from your phone Before po...

Page 213: ...02 2 Tap Account The Account menu appears 3 Tap Add 4 Find a stored video and tap the thumbnail to select it Enter a title description and tags and select a privacy setting 5 Tap Upload The video is uploaded to your YouTube channel ...

Page 214: ...203 Settings The following set of topics will cover your phone s settings menus and options For an overview of the settings menu see Basic Settings ...

Page 215: ... the Mobile Hotspot feature and tethering feature to share your phone s data connection with other devices via Wi Fi Bluetooth or USB connection Data usage Check your phone s data usage Mobile networks View and configure your mobile network connections and settings NFC and payment Enable Near Field Communication NFC functions including Tap and pay services More connection settings Set wireless and...

Page 216: ...nistrators encryption and trusted credentials Privacy and safety Configure privacy and safety features including location method and emergency messaging Easy mode Enable Easy mode for your phone simplifying the layout and interface Accessibility Set accessibility options such as screen magnification hearing aid compatibility etc Accounts Set up accounts such as Samsung Google and more Backup and r...

Page 217: ...r system s software PRL and Profile About device View device status legal information and hardware information about your device Access Settings 1 From home tap Apps Settings The settings menu opens 2 Select categories and then select your settings options Settings are made and applied Tip You can also access settings from the notification panel Pull down the status bar and tap Settings ...

Page 218: ...hen Wi Fi Calling is set up you will see Wi Fi calling enabled in the status bar when Wi Fi Calling is active or Wi Fi calling disabled if it is set up but you are not currently connected to a Wi Fi network Tip For more information about Wi Fi Calling visit this FAQ link at sprint com support Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available ...

Page 219: ...ord and tap Connect Your phone is connected to the selected Wi Fi network 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For the password for a public wireless LAN check with user s service provider Entering a password...

Page 220: ...your phone automatically switch to the wireless network data connection when the current Wi Fi connection is unstable 1 From the Wi Fi settings menu tap More Smart network switch 2 Tap On Off to enable the feature Advanced Wi Fi Settings The advanced Wi Fi settings menu lets you set up and manage wireless access points From the Wi Fi menu tap More Advanced to access the advanced Wi Fi settings Net...

Page 221: ...ur phone to be discoverable by other devices Follow the prompts Change Your Phone Name From Bluetooth settings tap More Rename device enter a new name and tap Done This changes the name of your phone as seen by other devices Enable Your Phone to be Discoverable to Other Devices From Bluetooth settings tap your phone name Tap the phone name to toggle discoverable hidden setting The indication below...

Page 222: ... appears follow the prompts This setting is available when Bluetooth is enabled This setting is available when the paired device is providing a service Tap the setting to toggle On Off Search for Other Devices From Bluetooth settings tap Scan This setting is available when Bluetooth is enabled Check Files Received via Bluetooth Transfer From Bluetooth settings tap More Received files and then foll...

Page 223: ... lets you configure advanced options Set Network SSID From the Hotspot window tap More Configure Hotspot Network name enter a name for your hotspot and then tap Save Set Hotspot Security From the Hotspot window tap More Configure Hotspot Security select a security settings option and then tap Save Set Hotspot Password From the Hotspot window tap More Configure Hotspot Password enter a password and...

Page 224: ... more information see Tethering Note Using the tethering feature consumes battery power and uses data services 1 From home tap Apps Settings 2 Tap Hotspot and Tethering 3 Choose an option Bluetooth tethering Pair your device with the computer via Bluetooth Consult the computer s documentation for more information about configuring your computer to pair via Bluetooth Tap Bluetooth tethering to turn...

Page 225: ... slider up or down to set the data usage limit This setting is available when Mobile data is enabled Alert me about data usage Tap On Off next to Alert me about data usage and then drag the horizontal warning slider up and down to set an amount Data usage amounts are approximate Actual amounts may differ This setting is available when Mobile data is enabled Set dates for data usage tracking Tap th...

Page 226: ... selection and data service 1 From home tap Apps Settings Mobile networks 2 Configure options Network mode Choose a preferred network mode Available options depend on your phone s features but may include CDMA LTE CDMA GSM UMTS and Automatic the recommended setting Data roaming When you are outside your home network area your phone can still connect to other networks that your provider supports vi...

Page 227: ...d International networks and Data for GSM networks if supported by your phone Access Point Names View configure and add access point names APNs for your phone s data connection Network operators View mobile network operator information for international GSM networks NFC and Payment NFC and payment uses the Near Field Communication NFC feature of your phone You can send information using NFC includ...

Page 228: ...le Android Beam NFC and Android Beam are enabled Tap and Pay With your phone and a payment app such as Samsung Pay you can use your phone to pay for items by tapping it to an item at the point of purchase You must have a payment app set up on your phone to use it with Tap and Pay Note Tap and Pay payment apps may be downloaded from Google Play store See Google Play Store ...

Page 229: ...ore connection settings menu provides access to additional connection options such as Nearby device scanning Printing MirrorLink and VPN More Connection Settings Options Setting Description Nearby device scanning Scan for and connect to nearby devices Printing Set up printers to print from your phone MirrorLink Mirror your phone s display on your car s entertainment and information screen using a ...

Page 230: ...Connections Settings 219 Access More Connection Settings Options 1 From home tap Apps Settings 2 Tap More connection settings 3 Set items Your settings are saved and implemented ...

Page 231: ...ce scanning screen displays 3 Tap On Off to enable the feature Printing You can print from your phone via Wi Fi to an optional compatible printer not included Your phone and the optional printer must be connected to the same Wi Fi network Add a Printer Before you can print to a printer you must add and set it up on your phone You will need to know the IP address of the printer consult the printer ...

Page 232: ... in and then enter a name and the IP address of the printer Set Up a Printer Add a printer to a print service and configure settings Note Below settings are examples only Available settings will differ depending on the type of print service and printer you are using 1 From the Printing settings screen select a print service from the list 2 Tap On Off to turn the service on The service must be on t...

Page 233: ...rtual private networks VPNs that allow you to connect and access resources inside a secured local network such as your corporate network Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter your login credentials or install security certificates before you can connect to your company s local network You can get this information from ...

Page 234: ...s secure credential storage before setting up a VPN 1 From home tap Apps Settings 2 Tap Lock screen and security and then tap Screen lock type Pattern PIN Password or Fingerprints 3 Enter a new password at least eight characters without any spaces for the credential storage scroll down and confirm the password and then tap OK The password is set allowing secure credential storage ...

Page 235: ...n tap your preferred system and user credentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone 1 From home tap Apps Settings ...

Page 236: ...ess PPP encryption MPPE and advanced options Set up all options according to the security details you have obtained from your network administrator 4 Tap Save Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy To access the VPN settings window 1 From home tap Ap...

Page 237: ...f the VPN setting window tap the VPN that you want to connect to 2 When prompted enter your login credentials and then tap Connect You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network ...

Page 238: ...otification panel 2 Tap the VPN connection to return to the VPN settings window 3 Tap the VPN connection to disconnect from it Your phone disconnects from the VPN When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification area of the status bar ...

Page 239: ...e and RAM You can also automatically optimize your device s system resources To access Smart Manager From home tap Apps Settings Smart Manager Quick Optimization The quick optimization feature improves device performance through the following actions Identifying apps that use excessive battery power and clearing unneeded items from memory Deleting unnecessary files and closing apps running in the ...

Page 240: ...me tap Apps Settings Smart Manager 2 Tap each of the following for options Battery Check the battery power and time remaining to use the device For devices with low battery levels conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power ...

Page 241: ...RAM you are using to speed up your device Applications Settings View information and configure settings for all apps on your phone The Application manager and Default applications menus are located here Access Applications Settings 1 From home tap Apps Settings Applications 2 Scroll down to Application settings to see all of the pre loaded apps Tap on an app to view and configure its settings 3 Ta...

Page 242: ...ss Application Manager 1 From home tap Apps Settings Applications Application manager 2 If you have disabled applications Tap Menu at the top left of the screen Tap All apps Enabled or Disabled 3 Tap More for the following options Show Hide system apps Show or hide system background apps Apps that can appear on top Choose apps that can run on top of other running apps Change system settings Select...

Page 243: ...the application Preloaded apps can only be disabled Force stop Stop an app that is misbehaving Restart your device if stopping an app process or service causes your device to stop working correctly Storage Manage the app s storage usage Data usage View mobile data usage Permissions View permissions granted to the app for access to your device s information Notifications Configure notifications fro...

Page 244: ...a default browser app Calling app Choose a default calling app Messaging app Choose a default messaging text and multimedia app Set as default Choose default apps for other functions Home screen Choose a Home screen type Device assistance app Choose an app that provides assistance for using your device Note If you choose a default messaging app other than Messages Google Hangouts or Messaging for ...

Page 245: ...r your phone s apps 1 From home tap Apps Settings Applications 2 Tap an app to configure its settings and permissions Note Available settings and permissions vary by app Calendar Settings Configure settings for your phone s Calendar app 1 From home tap Apps Settings Applications ...

Page 246: ...information from AccuWeather com displays on the calendar Notifications Notification sound Choose a sound for calendar event notifications Vibration Enable or disable vibration to play for calendar event notifications Set default reminders Set default reminders for Events and All day events Lock time zone When enabled event times will be locked to the time zone you select Times and dates will not ...

Page 247: ...the picture Review pictures Set to show pictures after taking them Quick launch Open camera by pressing the Home key twice in quick succession Volume keys function Use the Volume key as the capture key the record key or as a zoom key Help View information on using the camera Note Additional Camera settings options are available within the Camera app See Camera Options Contacts Settings Configure o...

Page 248: ... last name Name format Choose how contacts are displayed by first or last name Search for nearby places Find phone numbers and information for local businesses and venues Share multiple contacts You can choose how to transfer contacts when sharing them with other devices such as via Bluetooth As one file Multiple contacts are sent together This method can be faster but depends on whether the targe...

Page 249: ...ons for specific accounts Available settings depend on the type of account Add account Add additional email accounts Auto fit content Shrink email content to fit the screen Content can still be viewed in detail by zooming in Notifications Notifications for new emails display in the status bar When disabled you can control notifications for each of your email accounts individually in the account s ...

Page 250: ... the body of an email Auto download attachments Choose whether the phone automatically downloads email attachments when you are connected to Wi Fi You might use this option to control how and whether you use your plan s data services to download attachments Sync schedule Set a sync schedule for email such as choosing different sync options for peak days or times or when roaming Period to sync Emai...

Page 251: ...ture options for outgoing mail Exchange server settings Configure the Domain user name Password and other Exchange server settings Internet Settings Configure Internet settings to customize the browser to your preferences Tip You can also access Internet settings from the Internet app From home tap Internet More Settings 1 From home tap Apps Settings Applications 2 Tap Internet to configure option...

Page 252: ...pps Settings Applications 2 Tap Messages to configure settings Notifications When turned on notifications for new messages display in the status bar Tap On Off to turn the setting on and then configure options Notification sound Choose a sound to play for new message notifications Vibrations Choose whether vibration plays along with the sound for new message notifications Pop up display Choose whe...

Page 253: ...t s are automatically downloaded when your phone is outside its home network More settings Delete old messages Automatically delete the oldest messages when the maximum number of text 1000 and multimedia 100 messages has been exceeded More settings Split view Turn on split view in landscape mode Emergency alert settings Configure emergency alert settings You can enable or disable some alerts Extre...

Page 254: ...phone numbers and hide other contacts Call blocking Create and manage a list of phone numbers to have your phone automatically block calls you receive from those numbers and compose or edit response messages when rejecting incoming calls Block list Enter telephone numbers to block calls from the numbers when Call blocking is turned on Call reject messages Create and manage text messages to send to...

Page 255: ... Vibrations Select a vibration pattern to play for incoming calls when the Vibrate when ringing option is enabled Vibrate while ringing Vibrate the phone for incoming calls Dialing keypad tone Play tones for keypad taps Identify unsaved numbers Show information about spam callers on the call screen and in the Phone log More settings Settings for TTY and Hearing Aids are located in this option TTY ...

Page 256: ... Tap S Voice to configure options Voice wake up Launch S Voice by speaking a wake up command Wake up in secured lock Make calls take pictures play music or perform tasks via S Voice using voice commands without unlocking your phone Language Choose a language to use for S Voice Voice feedback Enable spoken feedback when using S Voice Auto start speakerphone When enabled the speaker is automatically...

Page 257: ...2 Tap Weather to configure options Unit Select Celsius or Fahrenheit Auto refresh Choose how often weather information is updated Use current location Use your phone s current location to get local weather information Weather notifications Receive notifications when there is a chance of rain snow or hail Calendar Show weather information in the Calendar app ...

Page 258: ...ve storage accounts and services Ads Configure your Google advertising profile Connected apps Configure apps which use your Google account Data management Configure your Google Drive app Google Fit Configure Google Fit apps and devices not included Location Configure your Google location settings Nearby Use your device s sensors to connect with nearby devices Search Now Configure your Google searc...

Page 259: ... device to vibrate in addition to ringing when you receive a call Volume Set volume for ringtones media system features etc Vibration intensity Set the amount of vibration for incoming calls notifications and haptic feedback Ringtone Set your ringtones and notification sounds for your phone apps keypad and other features Vibration pattern Choose from preset vibration patterns or create your own pa...

Page 260: ...eypad is tapped Keyboard sound Play a sound when the Samsung keyboard is tapped Keyboard vibration Set the phone to vibrate when the Samsung keyboard is tapped Sound quality and effects Set sound quality and sound effects for your phone Access Sound Settings 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Set your sound and vibration options Your sound and vibration settings are saved a...

Page 261: ...ode Sound Your phone uses the sounds vibrations and volume levels you have chosen in Sound settings for notifications and alerts Vibrate Your phone vibrates for notifications and alerts This uses the Vibration intensity you choose in Sound settings Mute Your phone plays no sounds or vibrations Onscreen reminders will still occur Vibrate While Ringing Set the phone to vibrate while ringing 1 From h...

Page 262: ...le ringing to enable the feature Volume Set the system volume level and set default volume for call ringtones notifications and other media Note You can also set System volume from the home screen by pressing the Volume key 1 From home tap Apps Settings 2 Tap Sounds and vibration ...

Page 263: ...e tap Apps Settings 2 Tap Sounds and vibration 3 Tap Vibration intensity 4 Use the sliders to set the intensity of vibration for Incoming call The phone vibrates when receiving an incoming call Notifications The phone vibrates when receiving notifications Vibration feedback The phone vibrates when soft keys are tapped and for certain software actions Ringtones and Sounds Choose a ringtone for inco...

Page 264: ... 3 Tap Ringtone to select a default ringtone Add a Ringtone When you select a ringtone you can add a custom ringtone 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Ringtone scroll to the bottom of the list and then tap Add ringtone ...

Page 265: ...ew ringtone is saved to the list and will be available to be assigned as a default ringtone or as a ringtone for individual contacts groups etc Tip When choosing music for a ringtone select the Highlights only checkbox to allow the system to select what part of the song to use Clear the checkbox to play the song from the beginning Vibration Pattern Choose a vibration pattern 1 From home tap Apps S...

Page 266: ... From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Notification sound to set options Default notification sound Set the default sound for notifications Messages notifications Set the default sound for new messages Calendar notifications Set the default sound for calendar events Email notifications Set the default sound for new email ...

Page 267: ...ing what time periods you want to enter this mode 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Do not disturb to enable the feature Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times Note Scheduling is not available if Do not disturb mode has been turned on manually 1 From home tap Apps Settings ...

Page 268: ...4 Tap Turn on as scheduled and set the Days Start time and End time Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Sounds and vibration Do not disturb ...

Page 269: ...s Set various other system sound options 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap On Off to enable each option Touch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play a sound when you unlock the screen Charging sound Play a sound when a charger is connected Vibration feedback Vibrate when Back or Recent are tapped and for other acti...

Page 270: ... tapped 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 To On Off to enable each option Dialing keypad tone Play a tone when the dialing keypad is tapped Keyboard sound Play a sound when the Samsung keyboard is tapped Keyboard vibration Vibrate when the Samsung keyboard is tapped ...

Page 271: ...ic to customize your sound settings 5 Tap On Off to enable each option UHQ upscaler Enhance the sound resolution of music and videos for a clearer listening experience Surround Recreate the effects of rich surround sound Tube Amp Pro Simulate the soft timbre of a tube amplifier Concert hall Simulate the reverb of a concert hall 6 Tap Adapt sound and follow the prompts to customize your sound setti...

Page 272: ...tions discharge the battery more quickly Smart stay Set the phone display to stay on for as long as you are looking at it Always on display Choose an image or information to display instead of turning off the screen Night clock Show a clock on the Edge screen while the main screen is turned off Screen mode Select a screen display mode to optimize it for the content being displayed LED indicator Li...

Page 273: ...Device Settings 262 Access Display Settings 1 From home tap Apps Settings 2 Tap Display 3 Set your display options Your display settings are saved and applied ...

Page 274: ... Edge screen Edge feeds Configure Edge feeds which display select information and notifications on the Edge screen when the screen is turned off Edge lighting Set the Edge screen to light up when you receive calls or notifications while the phone is turned over If People edge is also turned on the color of the indicator depends on your My people settings Quick reply Tap On Off to enable this featu...

Page 275: ...configure the following Edge panel handle settings Position Choose either Right side or Left side to set which side the Edge screen appears on Size Choose the size of the Edge screen handle It can be Small Medium or Large Transparency Drag the slider to adjust the transparency of the Edge screen handle 3 Tap Back to save changes Edge Feeds Settings Edge feeds display select information and notific...

Page 276: ...ps Settings 2 Tap Edge screen Edge lighting 3 Tap On Off to turn on the feature 4 Tap Back to save changes Quick Reply Settings Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds The call is rejected and a preset message is sent to the caller To turn on and configure Quick reply 1 From home tap Apps Settings 2...

Page 277: ...h as No alerts during game Minimize and alive Screenshot and Record Game tools can also access your Contacts Storage Microphone and Camera Identify unsaved numbers Show information about spam callers on the call screen and in the Phone log One handed operation Adjust the screen size and layout for easy control of your device with one hand Quick launch Camera Open the Camera by quickly pressing the...

Page 278: ...ontact with the screen Direct call Call the contact whose call log message or contact details are currently on the screen by bringing the device close to your ear Smart alert Set the device to vibrate when you pick it up to notify you about missed calls and messages Easy mute Mute sounds and video by covering the screen or turning over the device ...

Page 279: ...me tap Apps Settings Wallpaper 2 Tap Home screen to open the drop down list Select the screens for which you want to change the wallpaper 3 Tap a wallpaper to preview it 4 Tap Set as wallpaper to set the selected wallpaper for the screen or screens If you have selected an image from Gallery tap Set as wallpaper to apply it as wallpaper Your wallpaper is changed Note Tap On Off next to Wallpaper mo...

Page 280: ...me tap Apps Settings Themes or Touch and hold an empty area on a home screen and then touch Themes 2 Tap a theme to view it 3 To find other themes tap More themes 4 To download a theme tap the theme and then tap Download A Samsung account is required to download additional themes 5 To apply a theme tap the theme and then tap Apply Your theme is changed ...

Page 281: ...creen or pinch the screen For more information see Customize the Home Screen Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone customize lock screen options determine whether to show tips for unlocking the phone and enter your owner information to be displayed on the lock screen The Security settings let you set encryption options password ...

Page 282: ...tifications on the lock screen Fingerprints Register your fingerprint on your phone Unknown sources Allow or deny installation of apps from sources other than the Google Play store app Protect encrypted data Protect your device by using a screen lock when your device turns on Encrypt SD card Protect your SD card by encrypting its data Other security settings Configure settings for encryption passw...

Page 283: ...ion It is also recommended you frequently change your password to ensure the safety of your phone and personal data Access Screen Lock Settings 1 From home tap Apps Settings Lock screen and security The lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens Use Swipe to Unlock the Screen From the Screen lock type menu tap Swipe to save the setting The screen...

Page 284: ...lock type menu tap PIN 2 Enter a PIN tap Continue re enter your PIN and tap OK to save the setting The screen lock is set If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock type menu tap Password 2 Enter a password with at least 4 characters including at least one letter t...

Page 285: ...ns below to turn off your current screen lock 1 From home tap Apps Settings Lock screen and security The lock screen and security menu opens 2 Tap Screen lock type The Screen lock settings menu opens 3 Draw your unlock screen pattern enter your PIN or password or scan your fingerprint 4 Tap None The screen lock is disabled Device Security Configure security for your phone 1 From home tap Apps Sett...

Page 286: ...password Trust agents Perform selected actions when trusted devices are connected To view Trust agents set up a screen lock Password PIN Pattern or Fingerprint For more information see Screen Lock Pin windows Pin an app on your device screen preventing access to other features of your phone Usage data access View the applications that can access your device s usage history Notification access View...

Page 287: ...to use Private mode Report diagnostic info You can choose to enable reporting of diagnostic info when your phone experiences technical problems Send SOS messages Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times Access Privacy and Safety Settings From home tap Apps Settings Privacy and safety The Privacy and safety menu opens ...

Page 288: ...cation services 4 Tap Locating method to select how your location is determined GPS Wi Fi and mobile networks Use GPS Wi Fi and mobile networks Wi Fi and mobile networks Use Wi Fi and mobile networks no GPS GPS only Use GPS only 5 Tap Improve accuracy to use other connections for determining your location Wi Fi scanning Allow apps and services to scan for Wi Fi networks automatically even when Wi ...

Page 289: ...y and safety 2 Tap Location 3 Tap On Off to turn on Location services 4 Tap an entry under Recent location requests to view the app s settings Location Services Google uses Location History to store and use your device s most recent location data Google apps such as Google Maps can use this data to improve your search results based on places that you have visited ...

Page 290: ... 3 Tap On Off to turn on Location services 4 Tap Google location history and sign in to your Google Account for more options App Permissions Control which apps have permissions to use certain features of your device 1 From home tap Apps Settings Privacy and safety 2 Tap App permissions ...

Page 291: ...next to each app to enable or disable permissions for that feature Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps You must configure a security lock to use Private mode Activate Private Mode 1 From home tap Apps Settings Privacy and safety 2 Tap Private mode 3 Tap On Off to turn on Private mode 4 Follow the prompts to set security for...

Page 292: ... choose to enable reporting of diagnostic info when your phone experiences technical problems Enable Report Diagnostic Info 1 From home tap Apps Settings Privacy and safety 2 Tap Report diagnostic info 3 Read the consent information and tap Yes to enable ...

Page 293: ... contacts and enable SOS messaging features Easy Mode Easy mode provides a simpler experience using your phone with a simpler home screen layout and simpler app interactions If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time Easy Mode Overview The following Easy mode options may be configured Easy mode Option Descri...

Page 294: ...u to return to Standard mode 1 From home swipe the screen to the left and tap Settings Easy mode 2 Tap Standard mode and then tap Done Accessibility Settings The Accessibility menu lets you enable and manage accessibility related applications Accessibility Settings Overview The following Accessibility options may be configured Accessibility Option Description Vision Configure accessibility feature...

Page 295: ...d you of any unread notifications from selected applications Answering and ending calls Answer calls by pressing the Home key and end calls by pressing the Power key Single tap mode Dismiss or snooze alarms calendar events and timer alerts and answer or reject incoming calls with a single tap Manage accessibility Import and export your accessibility settings or share them with other devices Servic...

Page 296: ...ord fields Use caution with this feature because others near you will be able to hear your passwords Text to speech options Configure options for converting text to speech Accessibility shortcut Quickly turns on accessibility features by pressing and holding the Power key until you hear a sound or feel a vibration and then pressing and holding with two fingers until you hear an audio confirmation ...

Page 297: ... the left and right when using earphones Mono audio Enable or disable the compression of stereo audio into a single mono audio stream for use with a single earphone Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch and movement 1 From home tap Apps Settings Accessibility 2 Tap Dexterity and interaction to configur...

Page 298: ...d screen touches To turn Interaction control on or off at any time press and hold the Home key and the down Volume key at the same time When Interaction control is on you can use motions to control your phone and screen timeout is turned on You can also block areas of the screen from touch interaction Automatic screen rotation and hard key functions Power Lock key Volume key etc will be turned off...

Page 299: ... settings menu lets you add and manage all your email social networking and picture and video sharing accounts Set Up a New Account 1 From home tap Apps Settings Accounts 2 Tap Add account An Add account window appears 3 Tap an account type and then follow the prompts to add the required account information The account is added to the accounts list Manage Existing Accounts 1 From home tap Apps Set...

Page 300: ...tings to your Samsung account Restore When reinstalling an application backed up settings and data will be restored from your Samsung account Back up my data Enable backup for application data Wi Fi passwords and other settings to your Google Account Backup account Select the Google Account used to back up data Automatic restore When reinstalling an application backed up settings and data will be ...

Page 301: ...nnot be restored Only erase data after you are sure you have saved everything you need Access Backup and Reset Options 1 From home tap Apps Settings Backup and Reset The Backup and reset menu opens 2 Set options The backup and reset settings are applied and saved If you are performing a Factory data reset follow the prompts to confirm the data removal The phone will erase all data and reboot ...

Page 302: ...rom your old device to this device 1 From home tap Apps Settings Backup and Reset 2 Tap Open smart switch and then follow the prompts Samsung Account Enable backup of your information to your Samsung account 1 From home tap Apps Settings Backup and Reset ...

Page 303: ...ur information to Google servers 1 From home tap Apps Settings Backup and Reset 2 Configure these options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers When enabled backed up settings are re...

Page 304: ...ap Apps Settings Backup and Reset 2 Tap Auto restart 3 Tap On Off to activate Auto restart and then set the following parameters Time Set the time of day to restart your device Days Select the day of the week to automatically restart your device Reset Restore your device to its default settings Reset Settings You can reset your device to its factory default settings which resets everything except ...

Page 305: ...ettings 3 Tap Reset settings and confirm when prompted Reset Network Settings You can reset Wi Fi Mobile data and Bluetooth settings with Reset network settings 1 From home tap Apps Settings Backup and Reset 2 Tap Reset network settings 3 Tap Reset settings and confirm when prompted ...

Page 306: ... to factory default settings with the Factory Reset Protection FRP feature turned on you must enter the user name and password for a registered Google Account to regain access to the device You will not be able to access the device without the correct credentials Warning If you reset your Google Account password you must wait 72 hours after changing your password to perform a factory data reset on...

Page 307: ...igure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set the following options in the Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Default keyboard Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing S...

Page 308: ...one 1 From home tap Apps Settings Language and input 2 Tap Language 3 Tap an available language Language and Input Options Some of the language and input options are detailed below 1 From home tap Apps Settings Language and input 2 Set options Language Tap a language to assign it Default keyboard Tap an input method to set it as the default Samsung keyboard Configure your keyboard options Google v...

Page 309: ... Battery for options Battery usage View battery usage since the battery was last fully charged Power saving mode Save battery power by limiting your device s performance limiting vibration feedback and restricting location services and most background data Ultra power saving mode Save battery power by applying a simplified grayscale theme to your Home screen and limiting the number of usable apps ...

Page 310: ... mode 3 Tap On Off to enable Power saving mode Power saving mode is activated 4 Tap Start power saving to enable Power saving mode immediately or at a selected percentage of battery power Ultra Power Saving Mode Conserve power and extend your phone s battery life by using a minimal home screen layout limiting the number of usable apps turning off mobile data when the screen is off and turning off ...

Page 311: ...saving mode is activated Turn Off Ultra Power Saving Mode From home tap More Turn off Ultra power saving mode The phone returns to normal power mode Storage Settings The Storage settings menu lets you manage internal and optional installed SD card not included storage on your phone Storage Settings Overview The storage settings menu allows you to configure the following options ...

Page 312: ...Other e space used by app data downloaded files and Android system files Cached data The amount of data currently cached Explore Launch My Files to view content stored on your device SD card Note This category is available only if an optional SD card is installed Unmount Unmount the SD card to safely remove it Format Delete all data on the SD card Access Storage Settings 1 From home tap Apps Setti...

Page 313: ...allation Please be careful when inserting removing or handling it Note To improve performance and reliability with High definition video recording and playback it is recommended you use a memory card SD Card that is both rated as at least a Class 10 and provides a high read speed View microSD Card Memory Use the following procedure to view memory usage information for an optional installed microSD...

Page 314: ...mat Note Formatting erases all the data on an installed microSD card after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the card Unmount a microSD Card When you need to remove an optional installed microSD card you must unmount the card first to prevent corrupting the data stored on it or damaging the card ...

Page 315: ...ing Date and time options may be configured Date and Time Options Description Automatic date and time Set the date time and time zone automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is disabled Select time zone Set the time...

Page 316: ...Date and Time Options 1 From home tap Apps Settings Date and time 2 Set available date and time options Your date and time settings are applied and saved Help The Help menu provides tips and guidelines to help you use your phone ...

Page 317: ...System Settings 306 Access Help 1 From home tap Apps Settings Help The Help menu and topics appear 2 Tap on a topic to view its contents 3 Tap Search to search for a topic ...

Page 318: ...nal self service options such as checking the status of an in service phone 1 From home tap Apps Settings Activate this device The Self Service menu appears 2 Follow the prompts to activate your phone or review your summary Your phone activates If already activated on an account you will see a usage and plan summary ...

Page 319: ...ears For details about updating your phone see Update Your Phone About Device The About device menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview The following About device items may be reviewed or set About Device Item Description Software version Check your current software version Hardware version Check your ...

Page 320: ...papers Samsung legal information and the Privacy Alert Device name Change the name of your device other devices see this name when using Mobile hotspot or Bluetooth Model number Check the phone s model number Android version Check the Android version number Android security patch level Check the Android security patch level Baseband version Check the phone s baseband version Kernel version Check t...

Page 321: ...scription RATED Check the phone s voltage rating Battery capacity Check the phone s battery capacity Access About Device Options 1 From home tap Apps Settings About device 2 Select or view available options Your phone information is displayed ...

Page 322: ...311 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact Sprint and manage your wireless service ...

Page 323: ...ause Uninstall the application in Safe mode See Uninstall an App To turn the phone on in Safe mode Press and hold the Power Lock key touch and hold Power off read the disclaimer for safe mode and then tap OK After turning the phone on in Safe mode Safe Mode appears at lower left After restarting in Safe mode your phone can be powered on as usual Before turning the phone on in Safe mode it is recom...

Page 324: ...ion and Help Find out about account passwords and information about managing your account and finding help Sprint Account Passwords You will need to create passwords to protect access to your personal account information your voicemail account and your data services account As a Sprint customer you enjoy unlimited access to all your information Account User Name and Password If you are the account...

Page 325: ...rint service plan or get answers to other questions Tap 3 and then tap to access the Pay My Bill section of Sprint Zone to make a payment Tap 4 and then tap to check minute usage and account balance Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone Sprint 411 Sprint 411 gives you access to a variety of se...

Page 326: ...tation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership in the Intellectual Property is transferred to you A...

Page 327: ...msung device tested for security with enterprise use in mind Additional licensing fee may be required For more information about KNOX please refer to samsung com us knox 041516 Samsung Electronics America SEA Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 Internet Address samsung com 2016 Samsung Electronics America Inc Samsung Samsung Galaxy Multi Win...

Page 328: ...ubject line Arbitration Opt Out or by calling 1 800 SAMSUNG 726 7864 For more detailed procedures please refer to the Dispute Resolution Procedures and Arbitration and Opt Out section of the Limited Warranty Full written terms and detailed information about the warranty and obtaining service are available on the device at Settings About device Legal Information Samsung legal or you may access the ...

Page 329: ...4 Settings 210 Share pictures and videos 169 Turn on or off 151 Bookmark 132 Brightness 261 Browser Bookmark 132 History 133 Launch connection 131 Settings 131 Tabs 133 Calculator 177 Calendar 177 Add event 178 Settings 234 235 Sync Exchange ActiveSync calendar 181 View events 180 Call Settings 243 Call Forwarding 84 Call Log Make call from 73 Call Waiting 82 Caller ID 81 Calling International Dia...

Page 330: ...gerprint Screen Lock 274 Flash 7 Flick 17 Folders 63 Galaxy Apps 192 Gallery 161 View pictures and videos 162 Global Roaming Mode 138 Gmail Archive threads 113 Create account 36 Delete threads 114 Labels 113 Mute threads 114 New messages 111 Read and reply 111 Read messages 111 Report phishing 115 Report spam 115 Search 114 Send message 110 Share pictures 167 Switch accounts 116 Google Chrome 134 ...

Page 331: ...n Panel 54 Notifications 52 Phone Dialer 66 Phone Calls 65 Answer 67 Emergency numbers 67 Using Call Log 73 Using contacts 72 Using phone keypad 66 Phone Layout illustration 5 Phone Number Save to contacts 90 Phone Status 308 Phone Update PRL 48 Profile 47 Software 44 Photos 188 Pictures Crop 164 Rotate 163 164 Share via Bluetooth 169 Share via email 167 Share via messaging 168 Take with camera 16...

Page 332: ...pert 190 Tethering 156 Tethering Settings 213 Text Editing 36 Text Entry 33 Text Messaging Conversations 107 Draft messages 107 Notifications 107 Send messages 101 Themes 269 Time Settings 304 Timer 184 Touch 15 Touch and Hold 15 Touchscreen Turn off 43 Turn on 44 TTY Mode 87 244 Turn Device Off 14 Turn Device On 14 Typing 33 Ultra Power Saving Mode 299 US Dialing 244 Vibration 258 Video Camera Re...

Page 333: ... 322 Wallpaper 60 Web Launch connection 131 Widgets 62 Wi Fi 145 Settings 207 Turn on and connect 146 Wi Fi Calling 80 Settings 207 Wi Fi Calling App 191 World Clock 183 YouTube 201 Share videos 171 Zoom 18 ...

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