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Appendix/Index
Troubleshooting
Troubleshooting
• First, check if software update is needed and if
it is necessary, update the software (P.492).
• When problems do not improve after checking
the following items, contact the phone
number given in "Repairs" on the last page (in
Japanese only) or DOCOMO-specified repair
office.
゜
Power
Trouble
Check and remedy
Cannot
turn on the
terminal
(cannot use
the terminal).
• Is the battery exhausted?
→ P.66
Screen
is frozen,
cannot turn
off the power.
• Restart the terminal forcibly
by pressing and holding
[Power/Screen lock key] and
volume DOWN key for 8-10
seconds when the screen is
frozen or you cannot turn the
power off.
* Note that data and the
settings may be erased
since the operation restart
forcibly.