Warranty information
STANDARD LIMITED WARRANTY
What is Covered and For How Long?
SAMSUNG Electronics
Canada Inc. (“SAMSUNG”) warrants to the original purchaser
(“Purchaser”) that SAMSUNG’s phones and accessories (“Products”)
are free from defects in material and workmanship under normal use
and service for the period commencing upon the date of purchase
and continuing for the following specified period of time after that
date:
Phone
1 Year
Batteries
1 Year
Leather Case
90 Days
Holster
90 Days
Other Phone Accessories
1 Year
What is Not Covered?
This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does not
cover: (a) defects or damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or electromechanical stress, or
modification of any part of Product, including antenna, or cosmetic
damage; (b) equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally exposed parts
that are scratched or damaged due to normal use; (d) malfunctions
resulting from the use of Product in conjunction with accessories,
products, or ancillary/peripheral equipment not furnished or
approved by SAMSUNG;
(e) defects or damage from improper testing, operation,
maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product; or (g) Product used or
purchased outside Canada. This Limited Warranty covers batteries
only if battery capacity falls below 80% of rated capacity or the
battery leaks, and this Limited Warranty does not cover any battery if:
(i) the battery has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery; (ii) any of the seals
on the battery are broken or show evidence of tampering; or (iii) the
battery has been used in equipment other than the SAMSUNG phone
for which it is specified.
What are SAMSUNG’s Obligations?
During the applicable
warranty period, SAMSUNG will repair or replace, at SAMSUNG’s sole
option, without charge to Purchaser, any defective component part
of Product. To obtain service under this Limited Warranty, Purchaser
must return Product to an authorized phone service facility in an
adequate container for shipping, accompanied by Purchaser’s sales
receipt or comparable substitute proof of sale showing the date of
purchase, the serial number of Product and the sellers’ name and
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