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Basic Operations
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Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your
credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap
Apps
>
Play Store
.
2. Tap
Menu
>
My Apps
.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap
Refund
, and then tap
Yes
to confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from
the Play Store app.
Update an App Directly
1. From home, tap
Apps
>
Play Store
.