Failures encountered overseas
<Network Support and Operation Center>
(available 24 hours a day)
From DOCOMO mobile phones
International call
access code for the
country you stay
-81-3-6718-1414*
(toll free)
* You are charged a call fee to Japan when calling from
a land-line phone, etc.
* From SC-06D, call +81-3-6718-1414 (to enter "+"
touch and hold "0" ).
From land-line phone
<Universal number>
Universal number
international prefi x
-8005931-8600*
* You might be charges a domestic call fee according
to the call rate for the country you stay.
* For international call access codes for major countries
and universal number international prefi x, refer to
DOCOMO International Service website.
● If the terminal you purchased is damaged, bring your
terminal to a repair counter specifi ed by DOCOMO
after returning to Japan.