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www.samsung.com

USER MANUAL

English. 12/2021. Rev.1.0

SM-G990B

SM-G990B/DS

SM-G990E

SM-G990E/DS

Summary of Contents for Galaxy S21 FE

Page 1: ...www samsung com USER MANUAL English 12 2021 Rev 1 0 SM G990B SM G990B DS SM G990E SM G990E DS ...

Page 2: ...cord 35 Entering text Apps and features 38 Installing or uninstalling apps 39 Phone 42 Contacts 44 Messages 45 Internet 46 Camera 62 Gallery 66 AR Zone 72 Bixby 74 BixbyVision 75 Bixby Routines 77 Multi window 80 Samsung Pay 82 Samsung Health 83 Samsung Notes 84 Samsung Members 84 Samsung Kids 85 Samsung Global Goals 85 SamsungTV Plus 85 Galaxy Shop 85 GalaxyWearable 86 Calendar 86 Reminder 87 Voi...

Page 3: ...ry Settings 104 Introduction 104 Samsung account 104 Connections 106 Wi Fi 107 Bluetooth 108 NFC and contactless payments 110 Data saver 110 Mobile data only apps 110 Mobile Hotspot 111 More connection settings 112 Sounds and vibration 113 Sound quality and effects 113 Separate app sound 114 Notifications 114 Display 115 Motion smoothness 116 Changing the screen mode or adjusting the display colou...

Page 4: ...customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data serv...

Page 5: ...on FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s personal use The use of mobile devices on aeroplanes or s...

Page 6: ...e s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and dust re...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...rom your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories re...

Page 11: ...cognition sensor Side key Volume key Touchscreen Front camera Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card tray Microphone NFC antenna Wireless charging coil Rear camera Flash GPS antenna Microphone Speaker Main antenna ...

Page 12: ...microphone speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a devi...

Page 13: ... key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the...

Page 14: ...plied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging When using a charger it is recommended to use a...

Page 15: ...the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge proper...

Page 16: ...e other device from your device Do not use earphones while sharing power Doing so may affect nearby devices The location of the wireless charging coil may vary by device model Adjust the devices to connect with each other properly Some features are not available while sharing power Only devices that support the wireless charging feature can be charged using this feature Some devices may not be cha...

Page 17: ...acklight time Decrease the screen brightness Battery charging tips and precautions If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quic...

Page 18: ...ice and the charger to a Samsung Service Centre SIM or USIM card nano SIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM ...

Page 19: ...the hole Otherwise the device may be damaged If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM card manager dual SIM models Launch the Settings ap...

Page 20: ...urn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then tap Power off menu under Press and hold Forcing restart If...

Page 21: ...nitial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by...

Page 22: ...fer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Bring data from old device This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB cable You c...

Page 23: ...evious device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On your device select an item to bring and tap Transfer Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data ...

Page 24: ...or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so ...

Page 25: ...Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap Mor...

Page 26: ...ards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen button ...

Page 27: ...eme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout Displayin...

Page 28: ...tcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and ...

Page 29: ...ted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 30: ... information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the pres...

Page 31: ... or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differentl...

Page 32: ...on panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons To...

Page 33: ...en the notification panel and tap Media output 2 Tap the icons on the controller to control the playback To continue playback on another device tap SmartView and select the device you want Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device co...

Page 34: ...eatures Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot o...

Page 35: ...d tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Text entry is not supported in some languages To enter text you must change the ...

Page 36: ... repeatedly until the desired character appears Additional keyboard functions Enter emojis or stickers You can also enter your emoji stickers that look like you Refer to Using your AR emoji stickers in chats for more information Add an item from the clipboard Change the keyboard mode Enter text by voice Change the keyboard settings Tap to use more keyboard functions Search for content and enter it...

Page 37: ...o select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 38: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 39: ... Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls If the area around the rear camera is covered with accessories such as a screen protector or stickers unwanted noises may occur during calls Making calls 1 Launch the P...

Page 40: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 41: ...bers switch to activate the feature Options during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off...

Page 42: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 43: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 44: ...ty 3 Tap to send the message Enter recipients Enter a message Enter stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Sorting...

Page 45: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 46: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 47: ...r blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary dep...

Page 48: ...hen using the rear camera Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This...

Page 49: ...beauty effects Select a metering method This determines how light values are calculated Centre weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix metering averages the entire scene Adjust the colour tone Display or hide a graph to...

Page 50: ...ion and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap PHOTO A guide will appear on the preview screen 2 Point the guide at the subject The camera recognises the composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ide...

Page 51: ... take a picture If you use the My filters feature you can create your own filter using an image with a colour tone you like from Gallery Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To switch between the front and rear cameras while recording swipe upwards or d...

Page 52: ...st tap on the shooting options to activate it and then record a video Dual recording mode Record videos of the subject and the person filming on one screen at the same time 1 On the shooting modes list tap MORE DUAL RECORDING 2 Tap to record a video To change the screen before starting the recording tap 3 Tap to stop recording the video Change the screen ...

Page 53: ...view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customise the shooting options Portrait mode Portrait video mode The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly You can also apply a background effect and edit it after taking a picture 1 On the shooting mo...

Page 54: ... in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain AR Doodle mode Record fun videos with virtual handwriting or drawings on faces or anywhere else On the shooting modes list tap MO...

Page 55: ...A slow shutter speed allows more light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal for capturing pictures or videos of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use a...

Page 56: ...de Using panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking pictures 3 Tap to stop ...

Page 57: ...steady until shooting is complete Super Slow mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later 1 On the shooting modes list tap MORE SUPER SLOW MO and tap to record a video The device will capture the moment in super slow motion and save it as a video 2 On the preview screen tap the preview thumbnail To edit the super slow motio...

Page 58: ...bject is moving near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION and tap to record a video 2 When you are finished recording tap to stop 3 On...

Page 59: ...effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the picture by recognising the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action to perform when you swipe the camera button to the edge of the screen and hold it Picture ...

Page 60: ...e HEVC videos on other devices or share them online Super slow motion and slow motion videos cannot be recorded in the HEVC format To play the HDR10 video properly the device must support HDR10 General Auto HDR Take pictures with rich colours and reproduce details even in bright and dark areas Tracking auto focus Set the device to track and automatically focus on a selected subject When you select...

Page 61: ...ing Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last settings you used such as the shooting mode when you launch the camera Vibration feedback Set the device to vibrate in certain situations such as when you tap the camera button Privacy Privacy Notice View the privacy notice Permissions View the permissions required to us...

Page 62: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 63: ... Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the SmartView feature Add the image to favourites BixbyVision Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 64: ...Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe...

Page 65: ...ynced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap ...

Page 66: ...pp and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your o...

Page 67: ...s to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Create video Call screen or Lock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view th...

Page 68: ...ture for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Tap to capture your expression or select a pose you want 4 Tap Done Save Emoji Pose Take a picture ...

Page 69: ...ap the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pictures and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a social network Creating your own stickers 1 Launch the AR Zone app and tap AR Emoji Stickers ...

Page 70: ...sation via messages or on a social network The following actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon ...

Page 71: ...ses the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Turn the sound effect on or off Redo Delete doodle Enter text Hide the pen tools Undo 3 Tap...

Page 72: ...instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing an...

Page 73: ...e it 3 Tap the Recognise voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want Du...

Page 74: ...xbyVision Launch BixbyVision using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to...

Page 75: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 76: ...he button whenever you want Launch the Settings app tap Advanced features Bixby Routines My routines and then tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the not...

Page 77: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 78: ...w recent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add two frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The two apps you are using in the split screen view will be saved on the Edge...

Page 79: ... pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 80: ...he initial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerprint...

Page 81: ... the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 82: ... running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items at the bottom of the home cards list Home cards View health tips Manage your profile and view your health and fitness history Monitor your health and fitness Compare your step count records with ...

Page 83: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 84: ...ation panel swipe downwards and then tap Kids to activate it If you cannot find Kids on the quick panel tap and drag the button over to add it When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used ...

Page 85: ...nch the SamsungTV Plus app This app may not be available depending on the service provider or model Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customise the wearable device s setti...

Page 86: ...activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Register to do items as reminders and receive notifications according to the condition you set To receive more accurate notifications connect to aWi Fi or mobile network To use...

Page 87: ...o restore and tap Restore Reminders will be added to the reminders list and you will be reminded again Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Voice Recorder Record or play voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microph...

Page 88: ... mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Sel...

Page 89: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 90: ...Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game Booster Game optimisation and then select the mode you want Performance This focus...

Page 91: ...tically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Hide the buttons on the navigation bar To display the buttons tap on the navigation bar Capture screenshots Record your g...

Page 92: ... Select a device and connect to it by following the on screen instructions Connection methods may vary depending on the type of connected devices or the shared content The devices you can connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occu...

Page 93: ...rds and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting who can ...

Page 94: ...uetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your fri...

Page 95: ... features such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media output 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s...

Page 96: ... create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the computer Launch the ...

Page 97: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 98: ...le HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 99: ...ected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsung DeX app must be running on it 4 If the connection request window appears on theTV or the computer accept the request 5 Follow the on screen instructions to complete the connection When they are conn...

Page 100: ... can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your phone as a touchpad If you double tap on the touchpad you can view the gestures you can use with the touchpad If...

Page 101: ... General management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX scr...

Page 102: ...lock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the ...

Page 103: ...ic You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various source...

Page 104: ...n tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that ...

Page 105: ...e to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card ...

Page 106: ...Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to activate it The network quality information will appear under theWi Fi networks If it does not appear tap Advanced and tap the Show network quality info switch to activate it The quality information may not appear depending on theWi Fi network SharingWi Fi network passw...

Page 107: ...ooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or ill...

Page 108: ... transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless payments Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for tran...

Page 109: ...ust register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and conta...

Page 110: ...etwork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps and tap the switches next to the apps you want You may incur additional charges when using ...

Page 111: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 112: ...one Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification ...

Page 113: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 114: ...e strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refr...

Page 115: ... of the screen for use with screen protectors Show charging information Set the device to display the charging information such as the remaining battery percentage when the screen is off Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is ref...

Page 116: ...ith third party apps Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towards Warm the red colour tone will in...

Page 117: ...ns Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information whil...

Page 118: ... not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itsel...

Page 119: ... may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If the screen is locked you must unlock it to view notifications Deactivating the Always On Display feature Open the not...

Page 120: ...s Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure...

Page 121: ...or using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing g...

Page 122: ...ings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data...

Page 123: ...ce using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of...

Page 124: ...ecognition sensor After the device detects your finger lift it up and place it on the fingerprint recognition sensor again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done You can check whether your fingerprint is registered by tapping Check added fingerprints Unlocking the screen with your fingerprints You can unlock the screen ...

Page 125: ...our identity when using services which require your login or personal information The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registered biometric data is only saved to your device and is not synced with other devices or servers Registering Samsung Pass Before using Samsung Pass register your biometric d...

Page 126: ...ppears tap Save Managing sign in information View the list of websites and apps you have set to use Samsung Pass and manage your sign in information 1 On the Samsung Pass main screen tap Apps or Websites and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and ...

Page 127: ... using the email sent by your vehicle s manufacturer Then follow the on screen instructions on your vehicle s navigation screen and your smartphone s Samsung Pass screen to complete the registration To use this feature the vehicle must support the digital key function Check with your vehicle s manufacturer for digital key support The registered digital key is only saved to your smartphone and if t...

Page 128: ...in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Folder 2 Follow the on screen instructions to complete the setup The Secure Folder screen will appear and the Secure Folder app icon will be added to the Apps screen To change the name or icon of Secure Folder tap Customise When you launch the Secure Folder app you must unlock the a...

Page 129: ...tent may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery i...

Page 130: ...p Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and ...

Page 131: ...Wi Fi network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Some app...

Page 132: ...onal data related to your Samsung account and change the settings for Customisation Service Google Configure advanced settings for privacy Some features may not be available depending on the service provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s loc...

Page 133: ...Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings screen tap Accounts and backup Manage accounts Add your Samsung and Google accounts or other accounts to sync with Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have i...

Page 134: ...a will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup 2 T...

Page 135: ...es of the device Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Motions and gestures Activate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Bixby Routines Add routines to automat...

Page 136: ... screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen Keep screen on while viewing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is tur...

Page 137: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 138: ...ocus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The ...

Page 139: ...tery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that ...

Page 140: ...ttings for text to speech features used when TalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and...

Page 141: ...onfigure various settings to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Visibility enhancements Customise the...

Page 142: ...urity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various ...

Page 143: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 144: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 145: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 146: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 147: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 148: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 149: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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