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Web and Data
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Note
: The availability and range of the Sprint 4G depends on a number of factors including
your distance to the Sprint 4G base station, and infrastructure and other objects through
which the signal passes.
Important
:
4G service must be added to your account before attempting a connection to the
4G network.
Depending on which icons appear within the Notifications area, your services and features will
change. The following table indicates what functions and features are available when
combinations of these service icons appear:
Icon
Description
3G Phone Coverage Available
– Phone coverage available only, no 3G/4G
data available. 4G turned Off.
3G Phone and Data Available
– Sprint 3G data and voice service is available
and active. 4G is turned Off.
3G Available - No 4G coverage
– Sprint 3G data and voice service is available
and active. 4G is turned On but there is no 4G coverage (disconnected from
network).
3G unavailable - 4G Available
– No 3G data available. Sprint 4G is turned on
and coverage is available, 4G signal strong.
Turning 4G On and Off
By default, your phone
’s 4G feature is turned off.
Turn 4G On
1. Press
>
and tap
Settings
>
4G settings
>
ON/OFF
>
ON
.
2. Tap the 4G field to activate the feature (checkmark indicates active). The phone scans
for an available 4G network.
3. Touch and hold the Status bar, and then slide your finger down the screen.
4. Tap the onscreen 4G icon to turn on the 4G service (turns green when enabled).
Turn 4G Off
1. Press
>
and tap
Settings
>
4G settings
>
ON/OFF
>
OFF
.
2. Tap 4G to remove the green checkmark and deactivate 4G services.