Samsung Galaxy Note9 Basic Manual Download

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Basic Manual

SCV40

Summary of Contents for Galaxy Note9

Page 2: ...cement and tweezers In addition two different kinds of the pen tip hard type and soft type one by one are provided for replacement so you can experience the various writing touch AKG Tuning High quality Earphone with Microphone sample Clear case sample Sample for data transfer Micro USB cable sample and USB conversion adapter for OTG sample 取扱説明書 Instruction Manual Japanese 設定ガイド Setting Guide Jap...

Page 3: ...tions on various functions refer to the 取扱説明書詳細版 Full Instruction Manual Japanese available on the au homepage https www au com support service mobile guide manual Illustrations and Descriptions in this Manual Note on key button illustrations In this manual the key button illustrations are simplified as shown below Power key Volume key Bixby key Description of operations for selecting item icon b...

Page 4: ...nshots for body color Ocean Blue are provided as examples Descriptions in this manual are based on the operations of portrait screen Menu items icons buttons on the screen may be different from the ones in the horizontal display In this manual au Nano IC Card 04 is listed as au IC card In this manual microSD memory card commercial item microSDHC memory card commercial item or microSDXC memory card...

Page 5: ...ard 40 Attaching removing an au IC card 41 Attaching removing a microSD memory card 43 Charging 44 Turning the power on off 46 Using the SC TV Antenna Cable 04 47 Using AKG Tuning High quality Earphone with Microphone sample 48 Taking out the S Pen 48 Replacing tip of S Pen 49 Basic operation 50 Touch panel operations 50 Using the home screen 51 Starting an application 51 Monitoring the product s ...

Page 6: ...o connect to emergency services While this product supports the au World Service each network service described in this manual varies depending on the area and service content Since this product is a radio station under the Radio Law you may be asked to temporarily submit the product for inspection in accordance with the Radio Law The IMEI information of your cell phone is automatically sent to KD...

Page 7: ...re recommended to set the screen timeout time to a short time You are recommended to store copies of individual data such as photos you took videos and music on your PC by sending each file as mail attachment etc Note however that you may not be able to make copies of any copyrighted data even by the above mentioned means Do not discard this product together with regular trash Please cooperate in ...

Page 8: ...r injury Injuries burns high low temperature electric shocks etc that do not require hospitalization or prolonged hospital visits 3 Property damage Severe damage to property or live stock pets Explanation of Prohibition and Mandatory graphical symbols used in this manual Don t Indicates an action that is not allowed No disassembly Indicates that disassembly is not allowed No liquids Indicates that...

Page 9: ...eing put between the objects Doing so may cause fire burns or injuries due to battery damage Examples to avoid Sitting or squatting with the product put in a pocket of trousers or skirt Putting the product in a pocket of outer wear and catching them in a door or a door of a car Stepping on the product on a soft object such as a sofa bed or bedding or on a floor Don t Do not remove the internal bat...

Page 10: ...erial and thickness of the cover or foreign objects such as dust caught between the product and the cover may cause fire burns or injuries etc Do Turn the product OFF near high precision electronic control equipment or electronic equipment using low power signals Failure to do so may cause the equipment to fail or malfunction Examples of electronic equipment to avoid Hearing aids implanted pacemak...

Page 11: ...o the following uP 28 Precautions for Waterproofness Dustproofness Don t Children using the equipment should be instructed in proper operation by an adult Make sure they use the product correctly May cause injuries etc Don t Store the equipment out of reach of small children May be accidentally swallowed or cause injuries electric shocks etc Do Exercise caution that the temperature of the product ...

Page 12: ...ts keep the product enough distance away from babies and infants Such as vision disability may result Accident such as injuries may result from being dazzled or shocked Don t Do not turn on the light and face the product to drivers May disturb driving and cause accident etc Don t Do not look at a flashing screen for a prolonged period May cause seizure or loss of consciousness etc Don t Do not put...

Page 13: ...tor may work suddenly Using continuously for a long time with too loud volume may cause a hearing loss etc And if you cannot hear the sound around you clearly it may cause an accident Do If you have weak heart be careful when setting the vibrate ringtone vibration or ringtone volume setting Surprised by sudden vibrate ringtone vibration or ringtone it may cause harmful effect on heart Do When you ...

Page 14: ...tact with your face hand or clothes etc May cause eyes or skin problems etc If the substance gets into your eyes or mouth etc or comes into contact with your skin or clothes rinse with clean water immediately And if it gets into your eyes or mouth etc rinse with clean water and seek medical care immediately Don t Be careful of the nib of the SIM card removal tool sample when removing an au IC card...

Page 15: ... shocks etc Don t Do not short the charging jack while it is connected to the outlet or accessory socket Do not touch the charging jack with a part of your body such as your hand or finger May cause fire burns or electric shocks etc Don t Do not pull or place a heavy object on the power cord of the specified charging equipment sold separately May cause fire burns or electric shocks etc Don t When ...

Page 16: ... may result in fire burns or electric shocks etc Do When you disconnect the power plug from the outlet or accessory socket do not put excessive force such as pulling the cord of the adapter with excessive force Instead hold the specified charging equipment sold separately to disconnect If the specified charging equipment sold separately cord is pulled on this may result in scratches fire burns or ...

Page 17: ... section when handling au IC Card The cut surface may be sharp and it may cause injuries etc Use of this product near medical equipment and inside a medical facility Warning Do Wearers of the electronic medical equipment such as implanted pacemakers or defibrillators must carry and use the product at least 15 cm away from the implanted device The product s signals may affect the operation of the e...

Page 18: ... t Do not swing the product holding S Pen when it is attached to the main unit of the product May cause accident such as injuries etc Do As there are usage restrictions in an airplane follow the instructions from the airline The product s signals may adversely affect on board electronic equipment If you commit any prohibited acts such as using the phone in an airplane you will be punished in accor...

Page 19: ... vehicle models can cause the vehicle s electronic equipment to malfunction In that case stop using the product immediately Do While using S Pen if you feel any abnormality with your skin immediately consult a dermatologist Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 20 Material list SC TV Antenna Cable 04 Danger Don t Kee...

Page 20: ...olume too much from the outset sudden loud noise from the earphone etc might adversely affect your ears Do If you feel any abnormality with your skin immediately consult a dermatologist Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 20 Material list SIM card removal tool sample Warning Don t The end of the SIM card removal to...

Page 21: ...normality with your skin immediately consult a dermatologist Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 20 Material list Clear case sample Caution Don t Do not get your fingers caught when attaching the clear case sample May cause injuries etc Do If you feel any abnormality with your skin immediately consult a dermatologi...

Page 22: ...ens panel Glass Printing AF coating USB Type C connection terminal Corson Alloy Gold plating USB Type C connection terminal surrounding area Headset connection terminal surrounding area PBT GF45 Part Material Surface treatment Headset connection terminal Copper Titanium Alloy Nickel plating and Gold plating Speaker Aluminum Anodic oxidation treatment S Pen Part Material Surface treatment Main unit...

Page 23: ...coating HB transparent primer treatment Earphone AKG area Aluminum Sanding diacut anodic oxidation treatment Earphone cable border side of the speaker TPE Corrosion treatment Earpiece Silicone Corrosion treatment SIM card removal tool sample Part Material Surface treatment Unit SUS304 Barrel polishing Micro USB cable sample Part Material Surface treatment Cable TPE Plug metal part SUS301 Nickel pl...

Page 24: ...ity range of 35 to 85 However it can be provisionally used if it is 36 to 40 Galaxy Note9 main unit including S Pen SC01P au IC card when attached to Galaxy Note9 main unit Do not use the product in extremely hot cold or humid places Use within an ambient temperature range of 5 to 35 and humidity range of 35 to 85 Charging equipment Peripheral devices Do not use the product in extremely hot cold o...

Page 25: ... may cause fault Do not use power outlets or wiring apparatus beyond its rating when charging the product for example by connecting multiple devices to a single power strip Main unit The battery for this product is built in and cannot be replaced by the customer Contact an au shop or a Customer Service Center to replace the battery Do not forcefully press tap or intentionally subject the display t...

Page 26: ...y light sensor Doing so may cause the sensor to malfunction and make the display always turned off while receiving a call or during a call Normally keep the au IC card microSD memory card tray closed when using the product Otherwise dust or water may enter the product interior and may cause malfunctions Do not put liquids metals or other foreign objects into au IC card microSD memory card slot of ...

Page 27: ...wer cord Do not pull or place a heavy object on the charging equipment sold separately code with unnecessary force When unplugging the power plug of the specified charging equipment sold separately from the power outlet or accessory socket hold and pull the power plug If you pull the cord the cord might be damaged Wireless charging Do not stick metallic items such as stickers that contain metal on...

Page 28: ...card Do not insert an au IC card to which a conversion adapter is attached Doing so may cause a fault Do not performs actions that may damage the au IC card e g using in high temperature areas tossing into fire allowing foreign matter to come into contact with metal part subjecting to shock bending applying heavy load getting wet etc It may cause data loss or other malfunctions S Pen Do not forcef...

Page 29: ...he mobile phone to break or damage it Sample for data transfer Micro USB cable sample and USB conversion adapter for OTG sample Do not use the sample for data transfer Micro USB cable sample and USB conversion adapter for OTG sample for any other purposes except for data transfer Doing so might cause the mobile phone to break or damage it Clear case sample When disposing of the clear case sample f...

Page 30: ...liquid other than tap water seawater pool hot spring soap water detergent water water with bath salts in it alcohol beverages seasonings etc Also do not use the product in places subject to splashing with pet urine In the event that the product is splashed with such liquids rinse off immediately with tap water Do not place the product directly on beach sand etc Sand or other small particles might ...

Page 31: ...dirty wash it with your hands holding the au IC card microSD memory card tray so that it does not open Do not use a brush or sponge If the product gets wet After the product gets wet drain water and wipe the product with a clean dry cloth Water droplets adhered on the product may freeze in cold regions Continued use of the product in such condition may cause malfunctions Do not leave any water dro...

Page 32: ...perty Do not put the product in hot water use it in a sauna or apply hot airflow from a hair dryer etc to it This product is not heat resistant Impact tolerance This product is not impact resistant Do not drop or apply shock to the product Do not poke the receiver speaker mouthpiece speaker etc with a sharp object Doing so may damage deform the product and may allow water to enter the interior of ...

Page 33: ...uct firmly and wipe off moisture on the product surface and back side with dry clean cloth etc b Shake the product approximately 20 times firmly holding it until there is no more water splattering c Swing the product about 20 times against a dry clean cloth etc to wipe off water remaining in the mouthpiece microphone upper and lower receiver speaker S Pen slot speaker keys headset connection termi...

Page 34: ...ssful if there are multiple wireless LAN Wi Fi access points near to the product or the same channel is being used As there are usage restrictions in an airplane follow the instructions from the airline The communication speed and connectable range vary depending on the distance between communication devices and obstacles IEEE802 11 b g n IEEE802 11 a n ac W52 W53 W56 J52 2 4 GHz frequency band pr...

Page 35: ...y cause radio wave interference resulting in decreased communication speed or disconnection from the network If connection fails stop using either of the Bluetooth and wireless LAN Wi Fi functions Bluetooth and wireless LAN Wi Fi functions of this product including S Pen SC01P use frequencies in the 2 4 GHz band XX8 Bluetooth function 2 4FH1 XX8 This product including S Pen SC01P uses the 2 4 GHz ...

Page 36: ...fu Keitai lock setting Initial value 1234 PIN code PIN 1 code To prevent unauthorized use of the au IC card by a third party you can set the product to require PIN 1 code entry every time the power is turned on You also need to enter PIN 1 code when setting whether the PIN 1 code entry is required If the PIN code is incorrectly entered three times consecutively the PIN code will be locked Use the ...

Page 37: ...age various data and send out your location information usage history or personal information stored in your cell phone via the Internet The Company assumes no responsibility for any problems that might be caused by the applications you have installed In such case you may be charged a repair fee even during the warranty period The Company assumes no responsibility for any disadvantage brought to y...

Page 38: ...riving a car or motorbike is prohibited by law Use of a cell phone while riding a bicycle may be punishable by some regulations Traffic accidents may be caused due to ambient sounds being hard to hear or due to you being distracted by the screen display Especially be careful at the railroad crossing station platform or pedestrian crossing As there are usage restrictions in an airplane follow the i...

Page 39: ...37 Getting ready Getting ready Names of parts and their functions Bottom side y z x A B w v u Right side Left side Top side r s t Front side Back side l a c b e d f g h d i o p q n j m k ...

Page 40: ...nication quality 4 Be careful to not cover over the mouthpiece microphones upper lower with your fingers etc while relevant functions are being used In addition do not insert the SIM removal tool sample into the product since this might cause damage a Notification LED Notify missed calls indicate charging status etc only while the display is turned off b Iris recognition LED 1 c Proximity Light se...

Page 41: ...Blinks purple Notifications such as New メッセージ plus message SMS exist Blinks green Approx 5 sec interval Notifications such as missed calls exist Blinks blue Approx 5 sec interval Notifications such as new mails etc exist Blinks blue Approx 0 5 sec interval Recording with voice recorder If a notification exists while charging operation for a notification is given priority Attaching detaching the cl...

Page 42: ...part of the au IC card Check that the card is inserted in the correct direction Do not use force to attach or remove An error message will be displayed when the au IC card is not properly inserted or if something is wrong with the au IC card Do not lose the au IC card after it has been removed Do not insert the au IC card to which a conversion adapter is attached Doing so may cause a fault The bun...

Page 43: ... service 118 Japan Coast Guard are also not available However in the case of overseas only emergency calls can be sent out emergency numbers differ depending on countries Attaching removing an au IC card Make sure to turn off the product beforehand when attaching removing an au IC card If the clear case sample is attached to the product detach the clear case sample Attaching the au IC card a Inser...

Page 44: ...he au IC card microSD memory card tray upside down the au IC card may be falled Removing the au IC card a Insert the tip of the SIM card removal tool sample into the au IC card microSD memory card tray eject hole in a straight line The au IC card microSD memory card tray will slightly eject Not inserting the tool in a straight line might result in damage or a fault b Pull out the au IC card microS...

Page 45: ...upside down the au IC card may be falled c Place the IC metallic part of the microSD memory card face down on the au IC card microSD memory card tray Make sure that the microSD memory card is fitted correctly in the au IC card microSD memory card tray If the microSD memory card is not fitted correctly the card may get jammed in the product when you insert the tray d Insert the au IC card microSD m...

Page 46: ...he au IC card microSD memory card tray d Insert the au IC card microSD memory card tray in a straight line all the way into the au IC card microSD memory card slot as shown in the diagram After using this product for a long time the removed microSD memory card may be warm this is normal Charging When you purchase your product the internal battery is not fully charged Be sure to charge the internal...

Page 47: ... product When charging is finished appears on the status bar If the screen turns off during charging press Power key to display the lock screen Charging XX is displayed on the screen so you can check charge status Also if charging finished Fully charged is displayed on the lock screen and is displayed on the status bar Charging with the AC adapter The following describes how to charge the internal...

Page 48: ... using Safe mode Any widgets that you create yourself may not work correctly Initial settings and switching to English mode The first time the product turns on the initial setting screen appears automatically Follow the onscreen instructions to switch to English mode For details refer to the supplied Setting Guide To change language to use on the Applications screen 設定 Settings 一般管理 General manage...

Page 49: ...n is off press Power key The lock screen is displayed The lock screen also can be displayed after pressing the position of home button b Swipe the screen up and down left and right to unlock the screen Using the SC TV Antenna Cable 04 To watch mobile TV on the product use the SC TV Antenna Cable 04 To output the mobile TV audio to the speaker only connect the SC TV Antenna Cable 04 to the product ...

Page 50: ...for more than one second Google voice searching is available To output the audio of the mobile TV to the AKG Tuning High quality Earphone with Microphone sample connect the included SC TV Antenna Cable 04 with the AKG Tuning High quality Earphone with Microphone sample first If audio is not output from the earphones press the switch on the AKG Tuning High quality Earphone with Microphone sample Ta...

Page 51: ...Do not put excessive force when inserting pen tip Do not put the round side of pen tip into S Pen Doing so may damages S Pen and the main unit The pen tip of the pen tip replacement has two different types pen tip according to the material of feeling at input One is the hard type pen tip for replacement the other one is the soft type pen tip for replacement After charging the battery it gradually ...

Page 52: ...uching an item etc with your finger or the S Pen Slide If the displayed item does not fit within the screen touch the screen lightly and trace to the desired direction with your finger or the S Pen Flick Swipe Quickly move flick with your finger or the S Pen up down right or left Move your finger or the S Pen slowly at the beginning and release lightly at the end Pinch Touch the screen with two fi...

Page 53: ...n Tap to active the dial e Navigation bar History button Display the recently used applications Home button Display the home screen Touch and hold to start the Google Assistant Back button Return to the previous screen f Edge screen You can register and quickly access your favorite apps shortcuts and important contacts Starting an application a On the home screen flick up or flick down Application...

Page 54: ...s Signal strength Out of service area Signal strength overseas 4G LTE WiMAX 2 data communication status 4G LTE WiMAX 2 communication available 4G LTE WiMAX 2 communication in process Wireless LAN Wi Fi communication status Wireless LAN Wi Fi available Wireless LAN Wi Fi communication in process Battery level Charging Charging completed Silent mode Vibrate set Silent mode Mute set Airplane mode act...

Page 55: ...s Button Drag c down to show hidden icons c Drag down to check all Quick Settings Button d Displays information and notifications Drag information and notifications to the left or right until etc are displayed you can set notification such as notifications of the application Flick information and notifications to the left or right to delete the information and notifications Touch and hold ongoing ...

Page 56: ...perations frequently used with this product Selecting item To select displayed item or icon tap the screen directly Displaying menu There are a few methods to display a menu by tapping or by touching and holding an entry field or item Switch setting When checkbox radio button or ON OFF switch appears at side of setting item tap check box radio button or ON OFF switch to switch ON OFF of the settin...

Page 57: ... set the Edge screen on the Applications screen Settings Display Edge screen Edge panels The panel which can register the applications or contacts used frequently are prepared on the Edge screen You can access them quickly by displaying the panel from the Edge screen Edge lighting If you turn on Edge lighting when a notification is received the Edge screen lights up Also if the screen is off when ...

Page 58: ...racter you want to enter several times until the target character is entered In 3x4 flick Keyboard entering candidates for flick input appears when you touch and hold a key Flick to the direction of character to enter b f g h a c d e a g f b h i c d e j Qwerty Keyboard 3x4 Keyboard a The keyboard addition function is displayed b Enter a space c Moves cursor left d The Number Symbol list is display...

Page 59: ... or a base station is relatively poor such as in an underground mall inside a building or behind a tall building the emergency call receiving agency may be notified of some other place different from your actual location When GPS cannot be used to notify of your location base station signal is used instead When making an emergency call to emergency services always confirm where you are and tell th...

Page 60: ...cking your phone number a On the Applications screen Settings About phone Your phone number is shown in the My phone number field Setting the Silent mode If you enable Silent mode Vibrate Mute the terminal will not become an inconvenience to the surroundings in a public place In the terminal sounds shutter sound video sound music sound etc are not muted even when silent mode Vibrate Mute is set a ...

Page 61: ...duct If this happens bring it to an au shop or PiPit not accepted by some shops The software update function may not be available overseas Operations are not available during software update Calls to 110 Police 119 Fire department or ambulance service 118 Japan Coast Guard and 157 Customer Service Center are also not available Also alarm etc cannot be used Downloading and updating software Update ...

Page 62: ...ts for repair The Company retains performance parts for repair of the Galaxy Note9 main unit and its peripherals for four years after discontinuation of production Performance parts for repair refers to parts required for maintaining the functions of the product Free of charge repair warranty 1 When you contact the repairs help desk have the serial number IMEI number ready You can find the serial ...

Page 63: ... purchasing an extra cell phone the Repair and Delivery Service Center membership for the old au cell phone is automatically canceled Service contents are subject to change without notice au IC card The au IC card is lent to you by au In case of loss or damage the card will be replaced at your expense When malfunction is suspected or in case of theft or loss contact an au shop or PiPit Related acc...

Page 64: ...t part approx 9 3 mm CPU SDM845 Storage ROM RAM ROM 128 GB RAM 6 GB Continuous stand by time 1 In Japan Approx 440 hours Overseas GSM Approx 430 hours Continuous call time 1 In Japan Approx 2750 min Overseas GSM Approx 890 min Continuous tethering time Approx 1180 min Maximum number of Wi Fi tethering connection devices Up to 10 devices Charging time TypeC Common AC Adapter 01 sold separately appr...

Page 65: ...ull Seg continuous watching time 1Seg Approx 870 min Full Seg Approx 800 min 1 The continuous call time and continuous stand by time may drop to less than half depending on the battery charging status usage environment such as temperature reception condition at the location where the product is used and the function settings 2 To use this accessory a Micro B Type C conversion Adapter sold separate...

Page 66: ...nsure it only outputs the minimum power required to communicate with a base station Therefore in general the closer you are to a base station the lower the power output of the mobile phone This mobile phone can be used in positions other than against your ear Use an accessory such as a carrying case etc so that you can hold the product at least 1 5 cm away from your body and also do not contain me...

Page 67: ...inistry of Economy Trade and Industry or the U S Department of Commerce Intellectual Property Rights Trademarks The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders microSD logo microSDHC logo microSDXC logo are trademarks of SD 3C LLC The Bluetooth and logo are registered trademarks owned by the Bluetooth SIG Inc Wi Fi Wi...

Page 68: ...tions are prohibited Under the MPEG 4 Visual Patent Portfolio License customers have licensed permission for the following use of this product to engage in non profit personal use Other uses are not permitted Recording MPEG 4 Visual standard video henceforth referred to as MPEG 4 Video Playing back MPEG 4 Video that a customer engaged in personal and non profit activities has recorded Playing back...

Page 69: ...tion information toll free Business hours 9 00 20 00 7 days a week For loss or theft toll free Repair and Delivery Service Center For loss theft damage toll free PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR AFTER CALLING 157 ON YOUR au CELL PHONE From ﬁxed line phones From au cell phones without area code For inquiries call Customer Service Center In case above numbers are not available call toll...

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