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Samsung Galaxy Note20 5G, User Manual

The Samsung Galaxy Note20 5G is a cutting-edge smartphone that combines power and productivity. With its exceptional features and stunning performance, this device lets you unlock endless possibilities. Enhance your user experience by downloading the User Manual for free from our website, ensuring you make the most of your device.

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Apps and features

125

Capture more background with the Dual capture feature

With one shot, you can capture both a close-up photo and a wide angle photo with a broader 
background. You can view the background scenery that was omitted from the close-up 
photo.
On the shooting modes list, tap 

Live focus

. Make sure the Dual capture feature is activated 

( ), and then take a photo. Select the photo and view the close-up and wide angle photos.

A close-up photo

A wide angle photo

AR Emoji

Create a My Emoji that looks like you. You can now send stickers made with My Emoji to liven 
up any conversation.
You can take photos and record videos using AR Emojis, such as My Emoji or Live stickers, 
which mimic your expressions.

Summary of Contents for Galaxy Note20 5G

Page 1: ...www samsung com USER MANUAL English CA 04 2020 Rev 1 1 SM N950W ...

Page 2: ...56 Entering text Apps and features 60 Installing or uninstalling apps 62 S Pen features 78 Bixby 87 BixbyVision 91 Bixby Home 93 Reminder 97 Phone 102 Contacts 106 Messages 110 Internet 112 Email 113 Camera 136 Gallery 144 Always On Display 147 Edge screen 151 Multi window 154 Kids Home 157 Samsung Pay 160 GalaxyWearable 161 Samsung Members 162 Samsung Notes 168 PENUP 174 Calendar 175 Samsung Heal...

Page 3: ...03 Connections 204 Wi Fi 207 Bluetooth 209 NFC and payment 212 Data saver 213 Mobile Hotspot andTethering 215 More connection settings 218 Sounds and vibration 218 Dolby Atmos surround sound 219 Notifications 219 App icon badges 220 Display 221 Blue light filter 222 Changing the screen mode or adjusting the display colour 223 Screen resolution 223 Screensaver 224 Wallpapers and themes 225 Lock scr...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...splaying fixed graphics for extended periods may result in afterimages screen burn in or ghosting It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select t...

Page 6: ... the device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water a...

Page 7: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 8: ...for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When recording videos while using a navigation app When using large amount of data for syncing with the c...

Page 9: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 10: ... very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure cont...

Page 11: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 12: ...ice layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C S Pen ...

Page 13: ... Flash Earphone jack When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pic...

Page 14: ...oved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the Edge screen may look different depending on your viewing position Hard keys Bixby key Power key Volume key Key Function Power Press and hold to turn the device on or of...

Page 15: ...hen you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information S Pen S Pen button S Pen nib Tweezers ...

Page 16: ...the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Tweezers Remove the S Pen nib with the tweezers when replacing the nib Detaching the S Pen Press the end of the S Pen to disengage it Then pull the S Pen from the slot To store the S Pen reinsert it into the slot and push it u...

Page 17: ...ack of your device comes into contact with a magnet the device may not recognize the S Pen and it will fail to charge the S Pen Even if the S Pen has been fully discharged you can use other S Pen features such as tapping the touchscreen or the Air command features Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it ...

Page 18: ...vice Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If you use the S Pen at sharp angles on the screen the device may not recognize the S Pen actions If water enters the S Pen slot gently shake the device to remove the water from the slot before usin...

Page 19: ...vice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric...

Page 20: ...h your device s battery Plug the USB connector USBType C into your device s multipurpose jack and connect your device and the other device via the other device s USB cable When charging starts the battery charging icon will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your devic...

Page 21: ...mpty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after f...

Page 22: ...ge the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap ...

Page 23: ... wireless charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap the Fast wireless charging switch to activate it The on off option will be added in your device s settings menu when you first place it on the charger A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the centre of the device s back o...

Page 24: ...roperly or may overheat or the device and the cards may be damaged If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone s...

Page 25: ...4 2 1 3 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull the tray gently from the tray slot ...

Page 26: ...u insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Correct card installation microSD card Nano SIM card Only use a nano SIM card Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray...

Page 27: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the...

Page 28: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 29: ...e memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Storage settings SD card Unmount 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a memory card or...

Page 30: ...wer key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as aeropla...

Page 31: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 32: ...initial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap Not now 8 If the recommended apps screen appears select apps you want and download them 9 Sign in to your Samsung account You can enjoy Samsu...

Page 33: ...ore Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 34: ...ired information If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints or irises Refer to Samsung Pass for more information 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung ac...

Page 35: ...feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transf...

Page 36: ... from Galaxy Apps or Play Store Your device will recognize the previous device and a list of data you can transfer will appear 5 Select an item to bring and tap TRANSFER 6 Follow the on screen instructions to transfer data from the previous device Do not disconnect the USB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage...

Page 37: ...vice tap Send data Wireless 5 On the previous device select an item to transfer and tap SEND 6 On your device tap RECEIVE 7 Follow the on screen instructions to transfer data from your previous device Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external sto...

Page 38: ...a computer using a program provided by the device s manufacturer Then skip to step 5 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen ins...

Page 39: ... it with anything sharp or apply excessive pressure to it with your fingertips It is not recommended to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers or the S P...

Page 40: ...Basics 40 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 41: ...Basics 41 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 42: ...ts button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 43: ...re located To use the soft buttons drag the gesture hint of the desired button upwards If you want to hide the gesture hints at the bottom of the screen tap the Gesture hints switch to deactivate it Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen On the Always On Display you can also turn on the screen by double tapping the Home ...

Page 44: ... screen when you hard press the Home button This feature is available when Hard press Home button is activated Navigation type Set the device to hide or display the navigation bar To hide the navigation bar tap Full screen gestures While the navigation bar is hidden you can use the soft buttons by dragging the gesture hint of the desired button upwards Button order Change the order of the buttons ...

Page 45: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customized content ...

Page 46: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 47: ...een in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts a...

Page 48: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 49: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 50: ...ble below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HS...

Page 51: ... Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen Locked screen ...

Page 52: ...four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register your irises to unlock the screen Refer to Iris recognition for more information Fingerprints Register your fingerprints to unlo...

Page 53: ...e a screenshot while using some apps and features If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated pag...

Page 54: ... and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Search for content or apps stored on your device Access the notification settings Quick setting b...

Page 55: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 56: ...supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swi...

Page 57: ...tedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Enjoying My Emoji stickers while chatting for more information Attach animated GIFs This feature may not be available depending...

Page 58: ...tures S Pen and then tap the Direct pen input switch to activate it Add an item from the clipboard Change the keyboard mode or size Open the text editing panel Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Pa...

Page 59: ... Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list o...

Page 60: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 61: ...ce When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission c...

Page 62: ...r command panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel Create note Smart select View all notes Screen write Air command icon PENUP Translate S Pen settings Live message Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command panel ...

Page 63: ...stead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live message for more information Translate Hover the S Pen over a word to translate it Refer toTranslate for more information PENUP Post your artwork view others artwork and get useful drawing tips Refer to PENUP for more informati...

Page 64: ...d then tap the Floating icon switch to activate it While using apps that support the S Pen remote feature you can view actions available with each app by hovering the S Pen over the Air command icon Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel and tap Create note Alternatively double tap the screen while pressing and holdin...

Page 65: ...el and tap Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select To pin the selected area at the top of the screen tap select the area and then tap Pin to screen 3 Select an option to use with the selected area Extract text Extract text from the selected area Automatically changes the appearance of the selected area Write or draw on the ...

Page 66: ...rame to resize Select a quality Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on...

Page 67: ... content you want to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap Capture more repeatedly until screen capture is complete and then tap Done 3 Write a memo on the screenshot Crop Pen Undo Red...

Page 68: ...and saving it as an animated file 1 When you want to send an animated message while composing a message open the Air command panel and tap Live message Alternatively tap on the Samsung keyboard The live message window will appear 2 Customize pen settings and background image Change the writing effect Change the pen s radius Change the pen s colour Change the background colour Change the background...

Page 69: ...n you are finished tap Done and send the message The live message will be saved in Gallery as an animated GIF file or a video and it will be attached to the current message You can also share live messages using other sharing methods Select a live message in Gallery and tap On other screens rather than the message composition screen open the Air command tap Live message create a live message and t...

Page 70: ... translate open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear dependin...

Page 71: ...nslate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want to search When the content is recognized the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyVision pane...

Page 72: ...over the S Pen over an area of the screen to enlarge it Open the Air command panel tap Magnify and hover the S Pen over the area you want to enlarge Change the magnification ratio Close the magnifier Change the size of the magnifier ...

Page 73: ...en tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places Thumbnail Hover the S Pen away from the screen to reduce the app to a thumbnail again To close the minimized app tap and hold the thumbnail and drag it to Remove at the top of the screen ...

Page 74: ...colour images provided by PENUP Using the various colours create your own artwork Open the Air command panel tap Colouring select an image and then start colouring the image When you are finished save the image to Gallery or post it to PENUP ...

Page 75: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 76: ...en and then tap the Screen off memo switch to activate it You can create memos in different colours depending on your S Pen s colour If you want to deactivate this feature launch the Settings app tap Advanced features S Pen Screen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or tap the screen with the S Pen while pressing and holding the S Pen...

Page 77: ...in a screen off memo you can view the memo on the Always On Display To edit the pinned memo double tap the memo If you pin the edited memo on the Always On Display again the original memo will be saved to Samsung Notes Screen off memo To minimize the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any ac...

Page 78: ...r device must be connected to aWi Fi or mobile network To use Bixby you must register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby register and sign in to your Sams...

Page 79: ...tion will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap to complete the setup The Bixby screen will appear Tutorials Suggested commands Access additional options My profile Communicate via text Com...

Page 80: ...lternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Bixby key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weath...

Page 81: ... Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognized due to ...

Page 82: ...n For example while pressing and holding the Bixby key say Call mom and then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby press the Bixby key and then swipe to the left on the screen You can check out services supported by Bixby and examples of commands Some features may not be available ...

Page 83: ... up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently you can let Bixby know the correct meaning Drag Bixby s answer area downwards What Bixby understood and any used services will appear If Bixby misunderstood your intention edit the content and change...

Page 84: ...tap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say your command Type a command Type your command 4 Select or enter a command that Bixby will perform To add additional commands tap Add a command 5 Tap SAVE Now you can give multiple commands by sayin...

Page 85: ...oice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on the earphones or Bluetooth headset to launch Bixby and say your request to the microphone This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 86: ...estion so you can respond without pressing the icon This option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while phone locked Set Bixby to complete some actions such as making a call or launching a map ...

Page 87: ...age Text Wine Place QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution S...

Page 88: ... information tap the feature icon or select a search result Translating or extracting text Recognize and show the translated text on the screen You can also extract text from a document or an image file For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you select 1 When you have a desir...

Page 89: ...ar Searching for nearby places Search for information about nearby places by recognizing your current location For example if you want to search for nearby cafes use the BixbyVision feature 1 Launch BixbyVision 2 Select and keep your current location within the screen to recognize it You can view basic information about nearby places If you want to search for places in another direction point the ...

Page 90: ...o recognize it 3 Tap or select a search result on the screen The information about the wine label will appear Reading QR codes Recognize QR codes and view a variety of information such as websites photos videos maps and business cards 1 When you have a desired image or object launch BixbyVision 2 Select and keep the QR code within the screen to recognize it The information connected to the QR code...

Page 91: ...t register and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen appears When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To cl...

Page 92: ...op displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must ins...

Page 93: ...ct to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen appears and the Reminder app icon is ad...

Page 94: ... a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification ...

Page 95: ...owers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 96: ...at you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting remi...

Page 97: ...r answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call Add the number to the contacts list Preview the phone number Delete a preceding character Access additional options ...

Page 98: ... dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked scr...

Page 99: ...all is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts and then tap Done To manually enter a nu...

Page 100: ... additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Tap Resume call to retrieve the held call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Tur...

Page 101: ... and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Add to contacts to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact ...

Page 102: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 103: ... contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following...

Page 104: ...s message with others The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile and tap the switch to activate it ...

Page 105: ... members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick ...

Page 106: ...onversation Sending messages You may incur additional charges for sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message Enter recipients Enter a message Attach files Recipient Send the message 3 Tap to send the message ...

Page 107: ...that look like you via messages While composing a message tap and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you create My Emoji in the Camera app Refer to Creating My Emoji for more information ...

Page 108: ...tion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact Or tap Contacts select contacts and then tap D...

Page 109: ...nder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact 3 Tap and hold a message tap Delete To delet...

Page 110: ...d launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab mana...

Page 111: ...evice will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Set Secret mode lock Change password To set your registered biometric data as the lock method along with the password tap the Fingerprints or Irises switch to activate it Refer to...

Page 112: ...ne email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email ...

Page 113: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turn...

Page 114: ...ixbyVision AR Emoji Take a photo Preview thumbnail Shooting modes Current mode Select a lens Switch between the front and rear cameras Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video ta...

Page 115: ...y occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for shooting Take a photo or record a video after selecting the camera lens you want On the preview screen select a lens This feature is available only in some modes You can take a basic photo or record a normal vid...

Page 116: ...o the video quality may diminish to prevent your device from overheating The 2x optical zoom may not work in low light environments Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change the order of shooting ...

Page 117: ...hotos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus and exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the a...

Page 118: ...separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen rag the frame to the area where you want the focus area Tap and drag again to separate and position the exposure area This feature is available only in Pro mode ...

Page 119: ...o indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as fluorescent light Noise may occur Recording super slow motion videos Record a short video by capturing a single moment that the subject is moving 1 On the shooting modes list tap Super Slow ...

Page 120: ...atically accompany the video during playback To capture an image while playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To edit the super slow motion section drag to the left or right Start bracket End bracket Super slow motion section Change the background music ...

Page 121: ... preview screen Short clips with different effects will appear 2 Select a clip you want and tap Share 3 Select a file format and a sharing method Some social network services and messenger apps may not support the sharing feature This feature is only available for unedited original videos recorded in super slow motion ...

Page 122: ...g the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject ...

Page 123: ...Apps and features 123 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar Live focus Dual capture ...

Page 124: ...decorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap Change background effect 2 To adjust the background blur level drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape ...

Page 125: ...hoto On the shooting modes list tap Live focus Make sure the Dual capture feature is activated and then take a photo Select the photo and view the close up and wide angle photos A close up photo A wide angle photo AR Emoji Create a My Emoji that looks like you You can now send stickers made with My Emoji to liven up any conversation You can take photos and record videos using AR Emojis such as My ...

Page 126: ...ect My Emoji s gender and tap Next 4 Decorate My Emoji To edit details such as the eye colour or face shape tap 5 Tap When a pop up window appears tick Save My Emoji stickers in Gallery and tap OK Create My Emoji Edit detailed settings Edit basic settings You can use the AR Emoji feature with both the front and rear cameras If you are using the rear camera it will automatically switch to the front...

Page 127: ... Emoji that mimics your expressions 1 On the preview screen tap AR Emoji 2 Select an AR Emoji you want Characters that follow you and various stickers glasses hats etc Stickers that follow your face My Emoji emojis that look like you 3 Tap to take a photo or tap Video to record a video You can check out photos and videos that you have recorded in Gallery and share them ...

Page 128: ...ckers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and ta...

Page 129: ...ting modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Video mode The cam...

Page 130: ...allows more light in so the photo becomes brighter This is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects Adjust the colour tone Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode tap MANUAL Select an appropriate white balance so im...

Page 131: ...hooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 132: ... the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On t...

Page 133: ...otion section Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap Hyperlapse 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5...

Page 134: ...e the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognizing your palm a countdown timer will appear When the time is up the device will take a photo 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make ...

Page 135: ...light values are calculated Centre weighted uses the light in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi AF focuses on several areas within the frame Multiple rectangles will appear to indicate ...

Page 136: ...w seconds before tapping This allows you to capture a moment you might have missed To view the video tap the preview thumbnail and tap View motion photo To capture a still image from the video clip tap the screen to stop playback and tap Capture This feature is available only in Photo mode Hold Shutter button to Select an action to perform when you tap and hold the camera button Save options Selec...

Page 137: ...s cannot be recorded in the HEVC format Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher quality videos but they will take up more memory If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to cons...

Page 138: ...mall The subject moves excessively The subject is backlit or you are shooting in a dark place Colours or patterns on the subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively The video resolution is high When zooming in or out using the 2x optical zoom Grid lines Display viewfinder guides to help composition when selecting sub...

Page 139: ...t the device to launch the camera by pressing the Power key twice quickly This feature may not be available depending on the region or service provider Quick review Set the device to show photos after capturing them Reset settings Reset the camera settings About Camera View the Camera app version and legal information Gallery Introduction View images and videos stored in your device You can also m...

Page 140: ...ry app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature If the background lighting of Live focus photos appears in blurred points you can change the shape of the background blur L...

Page 141: ...e and then tap Close up or Wide angle Sending a live message Handwrite or draw on an image and send it as an animated file 1 Launch the Gallery app and select an image 2 Tap Share by Live message 3 On the live message window select the area to use as a background image and tap DONE 4 Create a live message Refer to Live message for more information Viewing videos 1 Launch the Gallery app and tap Pi...

Page 142: ...screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours Launch the ...

Page 143: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 144: ... Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating st...

Page 145: ...ared albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign in to your Samsung account You may incur additional charges when sharing files via the mobile network Creating albums to share 1 Launch the Gallery app and tap Shared 2 Tap Create shared album When u...

Page 146: ...in Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple im...

Page 147: ...e lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Setting how to display the Always On Display You can select how to display the Always On Display The Always On Display can be set to appear continuously or only appear when tapping the screen while it is turned off Also you can set the time to display the Always On Displ...

Page 148: ...s locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock screen FaceWidgets and then tap the Music Controller switch to activate it 2 To control music playback on the Always On Display double tap the clock 3 Swipe to the left or right on the clock to move to the m...

Page 149: ... the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch the Settings app tap Lock screen and then tap the Always On Display switch to deactivate it ...

Page 150: ...nd features from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Apps edge ...

Page 151: ...ntre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app from the apps list and then drag...

Page 152: ... Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages Even while the device s screen is facing downwards the edges of the screen will light up to notify you of a call or new notifications When a pop up window appears while using an app drag the window downwards to quickly view the content and p...

Page 153: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 154: ...run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the upper window ...

Page 155: ...not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized ...

Page 156: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 157: ...evice Starting Kids Home When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup 1 Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it If Kids Home does not appear in the notification panel select Button order drag the Kids Home button to a blank spot in the panel the...

Page 158: ...ou can use the same lock method for Kids Home The Kids Home screen will appear The created PIN will be used when activating the Parental control feature or closing Kids Home Using Kids Home Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it The Kids Home screen will appear Access additional options Available apps Kids Gallery Kids Phone Kids...

Page 159: ...ly usage View the daily usage time of Kids Home Activity View the activity history of Kids Home Frequently contacted View the frequently used contacts in Kids Home My kid s creations View the works created from the apps in Kids Home Allowed content Check the apps or content supported by Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then ...

Page 160: ...pay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To make payments with Samsung Pay the device may require a connection to a Wi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or servi...

Page 161: ...your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungp...

Page 162: ...tures 162 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 163: ...lace where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customize the wearable device s settings and apps Open the Samsung folder and launch th...

Page 164: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 165: ...o insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap Save ...

Page 166: ...S Pen Pen Redo Easy writing pad Eraser Select and edit Undo Changing the pen settings When writing or drawing on the screen tap to change the pen type line thickness or pen colour Select colour sets to show Change the pen colour Change the pen type Change the line thickness Select a new colour using the colour picker ...

Page 167: ...ust the size of the eraser by dragging the size adjustment bar Erase all Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Using the easy writing pad Use the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of the ...

Page 168: ...ransforming 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection tap the input and drag a corner of the frame that appears ...

Page 169: ...o paste or copy the text to a note tap Paste or Copy To front Send the input to the front To back Send the input to the back Painting with brushes On the note composer screen tap Brush to paint with various brushes When you are finished tap DONE to insert your painting into the note You can post your painting to PENUP to share it with others Select colour sets to show Select a new colour using the...

Page 170: ...voice recording Tap to stop recording The voice recording will be inserted into your note Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen Saving a note as a reminder You can save a note as a reminder to view the note later 1 Laun...

Page 171: ...e notes to delete 3 Tap Delete PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile View artwork by category Your activities You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 172: ...ng draw artwork and then tap DONE Save and post To post your draft tap Drafts finish artwork and then tap DONE Save and post 3 Enter a title description and hashtag Add your artwork to post Add hashtags Share your artwork with your other SNS accounts Enter a description Select where to post the artwork Select a category Allow external search Enter a title 4 Tap POST Posting artwork from other apps...

Page 173: ...Open the Samsung folder launch the PENUP app and then select a post you want to view View the users who like the artwork Set the artwork as a favourite Repost the artwork You can also view the users who reposted the artwork View comments and add a comment To download artwork tap Download Downloaded artwork will be saved in Gallery You can only download artwork permitted by owners ...

Page 174: ...olouring images Using the various colours create your own artwork 1 Open the Samsung folder launch the PENUP app and then tap Colouring 2 Select an image 3 Tap START COLOURING Start colouring 4 When you are finished tap DONE ...

Page 175: ...u can easily draw a nice image 1 Open the Samsung folder launch the PENUP app and then tap Live drawing 2 Select an image 3 Tap LEARNTO DRAW 4 To draw on the image tap to pause the playback You can change the playback speed by tapping 5 When you are finished tap The original image will be hidden and you can see the image you drew ...

Page 176: ... drew by hiding the photo 1 Open the Samsung folder and launch the PENUP app 2 Tap Drawing 3 Tap Take picture take a photo and then tap OK Alternatively tap Select from Gallery and select a photo 4 Select the area to draw adjust the transparency level and then tap SAVE The selected area will be added as a background 5 Draw on the photo 6 When you are finished tap The photo will be hidden and you c...

Page 177: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 178: ...e it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep ...

Page 179: ...ata reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends ...

Page 180: ...may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while traveling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on th...

Page 181: ... for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate mea...

Page 182: ...ure on the heart rate tracker to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 183: ...ation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services t...

Page 184: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 185: ...and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open the S...

Page 186: ...e current time in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch nex...

Page 187: ... select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset ...

Page 188: ...n tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calculation history tap To close the calculation history panel tap To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or tempera...

Page 189: ...d from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 190: ...r games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus on performance T...

Page 191: ... some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Calls and notifications and select an option ...

Page 192: ... products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsung f...

Page 193: ...vailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devic...

Page 194: ...e on the list tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app The list...

Page 195: ...me To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructions to register devices The devices will be added to the location Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or wi...

Page 196: ...ADD AUTOMATION 2 Select the location to run the automation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform 5 Tap SAVE Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To set devices to receive notifications o...

Page 197: ...nel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your ...

Page 198: ...aneously use your smartphone You can connect your smartphone to an external display using an HDMI adapter USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adapter All accessories are sold separately Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially...

Page 199: ...tphone 2 Connect an HDMI cable to the HDMI adapter and to aTV or monitor s HDMI port 3 On your smartphone s screen tap Continue Start Without changing your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI cable HDMI adapter USB Type C to HDMI ...

Page 200: ...t You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers or the S Pen On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad You can use the touchpad only when using Samsung DeX mode If your smartphone s ...

Page 201: ...e even while it is being used as a touchpad On your smartphone drag upwards from the bottom of the screen to show the navigation bar tap the Home button area to move to the Home screen and select the apps you want to use Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automatically on your smartphone s screen without ...

Page 202: ...lt audio output launch the Settings app select Samsung DeX and then select the Set default audio output switch to activate it Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimized for Samsung DeX select Apps for Samsung DeX Taskbar View the apps that are currently running Status bar View...

Page 203: ...n your smartphone Locking the Samsung DeX screen If you want to lock the external display and your smartphone s screen while using Samsung DeX select on the quick access toolbar While using Samsung DeX you cannot lock the external display and your smartphone s screen by pressing the Power key Enjoying games vividly on a large screen Play your smartphone s games on a large screen On the connectedTV...

Page 204: ...or information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos su...

Page 205: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 206: ...ormation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment S...

Page 207: ...sed reaches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi F...

Page 208: ...ap Auto reconnect to remove the the checkmark If you do not want to connect to the network again tap the network name and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then...

Page 209: ... Wi Fi Direct and select a device to receive the image 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the d...

Page 210: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 211: ...e auto generated passkey If the device you want to pair with is not in the list turn on its visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must sup...

Page 212: ...e its Media audio feature Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for tra...

Page 213: ...tion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data ...

Page 214: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 215: ...ur data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps ...

Page 216: ...tooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a w...

Page 217: ... Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile hotspot is not found on your device tap Configure Mobile Hotspot tick Show advanced options and then deselect Hide my device and Use 5 GHz band when available If the other device cannot connect to th...

Page 218: ...on VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for an internal private network instead of using the external hosting network The DNS will be searched for and connected to automatically or you can search for the DNS and connect to it manually Ethernet When you connect an Ethernet adapter you ...

Page 219: ...r device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network ...

Page 220: ... downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn off If network signals are unstable the speed and performance of this feature may be affected If theWi Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection This feat...

Page 221: ...e vibration notification UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound or vibrate for actions such as turning the screen on or off or controlling the touchscreen Advanced sound settings Optimize the settings for when media is being played Refer to Dolby Atmos surround sound for more informat...

Page 222: ...ge on the status bar LED indicator Set the device to turn on the LED indicator when you charge the battery when you have notifications or when you make voice recordings while the screen is turned off Recently sent View the apps that received recent notifications and change the notification settings To customize notification settings for more apps tap See all All and select an app from the app list...

Page 223: ...evice at night or in a dark place The dark theme may not be applied in some apps Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Change the screen zoom setting Screen resolution Change the screen resolution Refer to Scr...

Page 224: ...a screensaver when the device is charging Refer to Screensaver for more information Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Turn on now switch to activate it 2 Drag...

Page 225: ... AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimizing the full screen colour balance Optimize the display colour by adjusting the c...

Page 226: ...splay more vivid however they will consume more battery power 1 On the Settings screen tap Display Screen resolution 2 Select a resolution option and tap Apply Some currently running apps may close when you change the resolution Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the S...

Page 227: ... the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallpapers and themes Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Icons Change the icon style AODs Select an image to display on the Always On D...

Page 228: ...ice to display information while the screen is turned off Refer to Settings for more information Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked screen Contact information Set the device to show con...

Page 229: ... Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognizing your face Refer to Face ...

Page 230: ...e by setting it to require a screen unlock code when turning on the device You must enter the unlock code to start the device and receive messages and notifications Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting ...

Page 231: ...e deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 232: ...e on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face When the useful face recognition screen appears turn on a switch to activate a feature and tap OK If unlocking the screen with your fa...

Page 233: ...your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 ...

Page 234: ...e screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises Be careful not to forget your pattern PIN or password If your irises are not recognized unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN ...

Page 235: ...nked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes For better iris recognition The phone may not recognize your eyes when Something prevents the camera from getting a ...

Page 236: ...the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap Continue Continue To register only one iris of your eyes tick Register just one iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera ...

Page 237: ... has been deleted all the related features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung...

Page 238: ... security Irises 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Screen on iris recognition switch to activate it ...

Page 239: ...s identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognized unlock the device using ...

Page 240: ...ition sensor and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance...

Page 241: ...nts 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quick...

Page 242: ...n entering your login information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To use this feature your device must be connected to aWi Fi or mobile...

Page 243: ...amsung Pass registration If the Add Samsung Pass to Home screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biometric data to verify your identity instead of entering the Samsung account password Verifying the Samsung account password You can use your registered biom...

Page 244: ...n in with Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up wind...

Page 245: ... Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Settings screen tap Biometrics and security Samsung Pass unlock the screen using your preset screen lock method and then tap Partners If there are no websites or apps that support Samsu...

Page 246: ... tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Biometrics...

Page 247: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 248: ...con colour of Secure Folder tap Customize icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Sec...

Page 249: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 250: ...d Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder sw...

Page 251: ... and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before u...

Page 252: ...ur sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from you...

Page 253: ...count 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick items you want to back up and then tap Back up to back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up lau...

Page 254: ...your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the Gallery Other synced data or Samsung Clo...

Page 255: ...icon on the screen This feature is only available in apps that support the Multi window feature Smart capture Set the device to capture the current screen and scrollable area and crop and share the screenshot immediately Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce cert...

Page 256: ...he messenger app and use two separate accounts for the same app 1 On the Settings screen tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with When you receive notifications from the second app the notifications will be displayed with to distinguish them from...

Page 257: ...or Uninstall All data related to the second app will be deleted If you uninstall the first app the second app will also be deleted Device care The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimize the device with a tap of your finger Battery Storage Security Memory ...

Page 258: ...pending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Managing battery usage Select a power mode that suits your device usage purposes Tap Power mode and select an option High performance The screen is as bright as possible and at maximum resolution The battery may drain quickly Optimized Optimized for a balance between...

Page 259: ...d default apps occupy part of the space The available capacity may change when you update the device You can view the available capacity of the internal storage in the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under App data or...

Page 260: ... voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more ...

Page 261: ...ting tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list drag next to a language and move it to the top of the list Then tap Apply If an app does not support the default language the next supported language in the list will b...

Page 262: ... and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile ...

Page 263: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 264: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 265: ... or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start p...

Page 266: ...text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swipe ...

Page 267: ...ings for voice feedback Mute with proximity sensor Set the device to pause voice feedback when you place your hand over the sensor at the top of the device Shake for continuous reading Set the device to read aloud the text displayed on the screen when you shake the device You can select from various shaking intensity Speak passwords Set the device to read the characters aloud when you enter your p...

Page 268: ...the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger fr...

Page 269: ... it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Visibil...

Page 270: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 271: ...ify the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarg...

Page 272: ...ility Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert wil...

Page 273: ... is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Caption settings Launch the Settings app tap Accessibility Hearing enhancements Samsung subtitles CC or Google subtitles CC and then tap the switch to activate it Select an option for configuring the caption settings Speech to text The device records your voice and s...

Page 274: ...least one switch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Power key and theVolume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the a...

Page 275: ... Use the following options Scroll left or right on the screen Scroll up or down the screen Magnify the area where the cursor is located Turn off the Always On Display before using this feature Change the touchpad and cursor settings Move the touch area to another location Close the touch area Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch...

Page 276: ...on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this feature place the device on a flat surface with the screen facing upwards or hold the device securely to prevent it from moving Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Easy screen turn on switch to activate it I...

Page 277: ... and dexterity Interaction control and then tap the Lock when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction and dexterity Touch and hold delay and then select an option Tap duration Set the duration you must touch the screen for the device to recognize it as a tap Launch the S...

Page 278: ...ity features Accessibility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Colour lens Interaction control Launching the shortcut services quickly Set to start a shortcut services quickly Launch the Settings app tap Accessibility Advanced settings Volume up and down keys and then tap the switch to activate it Then tap Selected service and select a shortcut serv...

Page 279: ...when sound plays switch to activate it To set an interval between alerts tap Remind every To set apps to alert you to notifications tap the switches next to apps under Selected reminders to activate it Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them You can record and assign a voice recording to an NFC enabled voi...

Page 280: ...gs Direction lock and then tap the switch to activate it 2 Drag your finger up down left or right six to eight times and then tap CONTINUE 3 Draw the direction combination again to verify it and tap CONFIRM Installed services View accessibility services installed on the device Launch the Settings app and tap Accessibility Installed services ...

Page 281: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 282: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 283: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 284: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 285: ...ices may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the fol...

Page 286: ...k to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and s...

Page 287: ...ttom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar d...

Page 288: ...ilted too much Removing the battery To remove the battery contact an authorized service centre For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including n...

Page 289: ... not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power cord Doing so may cause electric shock or fire Do not use the device with wet hands while the device is charging Doing so may cause electric shock Do not directly connect together the charger s positive and negative terminals Doing so may cause fire or serious injury...

Page 290: ... Extreme temperatures can damage the device and reduce the charging capacity and life of your device and battery Do not directly connect together the battery s positive and negative terminals and prevent them from coming into contact with metal objects Doing so may cause the battery to malfunction Never use a damaged charger or battery Do not store your device near or in heaters microwaves hot coo...

Page 291: ...ncy signals Your device may interfere with other electronic devices Using an LTE data connection may cause interference with other devices such as audio equipment and telephones Do not use your device in a hospital on an aircraft or in automotive equipment that can be interfered with by radio frequency Avoid using your device within a 15 cm range of a pacemaker if possible as your device can inter...

Page 292: ... liquids gases or explosive materials in the same compartment as the device its parts or accessories If you notice strange smells or sounds coming from your device or the battery or if you see smoke or liquids leaking from the device or battery stop using the device immediately and take it to a Samsung Service Centre Failure to do so may result in fire or explosion Comply with all safety warnings ...

Page 293: ...a towel and take it to a service centre This device has internal liquid indicators fitted Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing the...

Page 294: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 295: ...s Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of the skin When this happens stop using the device and consult your physician Do not use th...

Page 296: ...e Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device needs servicing take your device to a Samsung Service Centre Do not disassemble or puncture the battery as this can cause explosion or fire Turn off the device before removing the battery If you remove the battery with the device turned on it may cause ...

Page 297: ...and prevent leakage or misuse of sensitive information While using your device be sure to back up important data Samsung is not responsible for the loss of any data When disposing of your device back up all data and then reset your device to prevent misuse of your personal information Carefully read the permissions screen when downloading applications Be particularly cautious with applications tha...

Page 298: ...e suspicious messages or email from unknown senders Set a password and change it regularly Deactivate wireless features such as Bluetooth when not in use If the device behaves abnormally run an antivirus program to check for infection Run an antivirus program on your device before you launch newly downloaded applications and files Install antivirus programs on your computer and run them regularly ...

Page 299: ...cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the...

Page 300: ...ealth from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users ...

Page 301: ...RTORT FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ATTORNEY FEES EXPENSES OR ANY OTHER DAMAGES ARISING OUT OF OR IN CONNECTIONWITH ANY INFORMATION CONTAINED IN OR AS A RESULT OF THE USE OF ANY CONTENT OR SERVICE BYYOU OR ANYTHIRD PARTY EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Third party services may be terminated or interrupted at any time and Samsung makes no rep...

Page 302: ... Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners IC Notice This Class B digital apparatu...

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