Samsung Galaxy Note 10+ User Manual Download

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www.samsung.com/hk

USER MANUAL

English (HK). 08/2019. Rev.1.0

SM-N9700

SM-N9750

Summary of Contents for Galaxy Note 10+

Page 1: ...www samsung com hk USER MANUAL English HK 08 2019 Rev 1 0 SM N9700 SM N9750 ...

Page 2: ...capture and screen record 47 Entering text Apps and features 50 Installing or uninstalling apps 52 Finder 52 S Pen features 70 Bixby 74 BixbyVision 77 Bixby Home 79 Bixby Routines 82 Reminder 85 Phone 90 Contacts 94 Messages 97 Internet 99 Camera 119 Gallery 124 AR Emoji 131 AR Doodle 132 Always On Display 134 Edge screen 138 Multi window 141 Samsung Pay 144 Samsung Health 147 Samsung Members 147 ...

Page 3: ...date 226 About phone Appendix 227 Accessibility 242 Troubleshooting 173 Samsung DeX 179 Samsung Global Goals 179 Google apps Settings 181 Introduction 181 Connections 182 Wi Fi 184 Bluetooth 186 NFC and payment 187 Data saver 188 Mobile data only apps 188 SIM card manager 188 Mobile Hotspot andTethering 190 More connection settings 192 Sounds and vibration 193 Dolby Atmos surround sound 193 Separa...

Page 4: ...th this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is...

Page 5: ... means that the device has not been authorized for sale in the U S or its territories and may only be brought to the U S for the owner s personal use Maintaining water and dust resistance Your device supports water and dust resistance Follow these tips carefully to maintain the water and dust resistance of your device Failure to do so may result in damage to your device Do not immerse the device i...

Page 6: ...usage tips or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging the device and the charger may become hot During wireless charging or fast charging the device may feel hotter to the touch This does not affect the device s lifespan or performance and is in the device s normal range of operation If the battery become...

Page 7: ...igh quality games for extended periods When recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a na...

Page 8: ... massage will appear to prevent device failure skin irritations and damages and battery leakage To lower the device s temperature the screen brightness and the performance speed will be limited and battery charging will stop Running apps will be closed and all calling and other features will be limited except for emergency calls until the device cools down If the second message appears due to a fu...

Page 9: ...to change without prior notice A case is supplied to protect your device It is recommended to attach it to your device from the top corners and detach it from the bottom corners Whether a case is supplied may vary by region or service provider You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung appr...

Page 10: ...sensor Touchscreen Edge screen Volume key Side key Power Bixby Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray S Pen NFC antenna MST antenna Wireless charging coil Rear camera Quadruple Microphone GPS antenna Speaker Flash Main antenna Speaker Microphone ...

Page 11: ...sensor Touchscreen Edge screen Volume key Side key Power Bixby Earphone jack Multipurpose jack USBType C SIM card tray Proximity Light sensor S Pen NFC antenna MST antenna Wireless charging coil Rear camera Triple Main antenna Speaker GPS antenna Flash Microphone Microphone Speaker ...

Page 12: ... Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen ...

Page 13: ...to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear ...

Page 14: ...le using apps press the S Pen button or move the S Pen with the button pressed to launch certain features Refer to Air actions for more information Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Detaching the S Pen Press the end of the S Pen to disengage it Then pull...

Page 15: ...b into the S Pen 2 1 Be careful not to pinch your fingers with the tweezers Do not reuse old nibs Doing so may cause the S Pen to malfunction Do not press the nib excessively when inserting the nib into the S Pen Do not insert the round end of the nib into the S Pen Doing so may cause damage to the S Pen or your device Do not bend or apply excessive pressure with the S Pen while using it The S Pen...

Page 16: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 17: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 18: ...rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To use this feature you must use a charger and...

Page 19: ...ard or radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger The device may not charge properly or may overheat or the device and the cards may be ...

Page 20: ...ing this feature Do not use earphones while sharing power Doing so may affect nearby devices 1 Open the notification panel swipe downwards and then tap Wireless PowerShare to activate it 2 Place the other device on the centre of your device with their backs facing When charging starts a notification sound or vibration will occur The location of the wireless charging coil may vary by device model A...

Page 21: ...r efficiency may vary depending on the device s condition or the surrounding environment If the remaining battery power drops below a certain level power sharing will stop SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service provi...

Page 22: ...alaxy Note10 4 2 1 3 5 2 1 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 23: ...e tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Correct card installation Galaxy Note10 Nano SIM card 1 Nano SIM card Nano SIM card 2 microSD card Galaxy Note10 Nano SIM card 2 Nano SIM card 1 You cannot insert...

Page 24: ...SIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to specific cards Launch the Settings app tap Connections SIM card manager and then set the feature preferences for your cards in Preferred SIM card Memory card microSD card Galaxy Note10 Installing a memory card Your device s memory card capacity may vary from other mod...

Page 25: ...Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 4 2 1 3 5 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from t...

Page 26: ...o not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A ...

Page 27: ...ns to set up your device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel and tap Side key Volume Down key 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then ...

Page 28: ...ernatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 29: ...counts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follow the on screen instructions to complete creating your account ...

Page 30: ...unt password and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com hk apps smart switch for details Samsung takes copyright se...

Page 31: ...nstructions to transfer data from the previous device After the data is done transferring you can view a list of the transferred data on your device Do not disconnect the USB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage A USB connector may not be supplied depending on the region or model Certain USB connectors may no...

Page 32: ...an item to transfer and tap Send 6 On your device tap Receive 7 Follow the on screen instructions to transfer data from your previous device After the data is done transferring you can view a list of the transferred data on your device Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to externa...

Page 33: ...back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the to...

Page 34: ...e screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 35: ...eturn to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Full screen gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear where the soft...

Page 36: ...evice s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Screen indicator ...

Page 37: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 38: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 39: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 40: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 41: ... most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected...

Page 42: ... Battery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 43: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 44: ...cation panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the power options Access the notification settings Quick setting buttons Preferred SIM or USIM card for each option Tap and hold to access the SIM card manager dual SIM models Control connecte...

Page 45: ...gs tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the playback To continue playback on anoth...

Page 46: ... If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will ...

Page 47: ...tings launch the Settings app and tap Advanced features Screenshots and screen recorder Screen recorder settings Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages create notes and more Text entry is not supported in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a prec...

Page 48: ...he Show Keyboard button switch to activate it On a 3x4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Some features may not be available depending on the region or service provider Add an item from the clipboard Change the keyboard mode or size Enter emoticons Enter kaomojis Att...

Page 49: ...where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text Dictionary Look up definitions for words while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries t...

Page 50: ... Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps...

Page 51: ...e information on your device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permissio...

Page 52: ...arch for more content S Pen features Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy BLE For example you can quickly launch apps such as the camera app by pressing and holding the S Pen button Also while using the camera app you can take a photo by pressing the button once While playing music you can turn the volume up if you lift the S Pen up...

Page 53: ...the device the S Pen will be disconnected from the device and the icon will turn grey To use the Air actions feature again connect the S Pen with the device by reinserting the S Pen into the slot Taking photos with the S Pen Even though you take photos with your device placing for a distance you can easily take photos by pressing the S Pen button without setting a timer 1 Launch the Camera app 2 P...

Page 54: ...ns setting screen tap Hold down Pen button to and then select an app or feature To change actions for each app open the Air actions setting screen and select an app under App actions You can change actions by tapping items under Pen button or Gestures S Pen battery power level Set an app or a feature to launch Set actions for each app Set actions for camera and media apps ...

Page 55: ...n air actions and then tap again to reactivate it 3 Tap Connect new S Pen S Pen will be connected You may experience a brief delay before it finishes connecting You can only connect Samsung approved S Pens that support Bluetooth Low Energy BLE Do not detach the S Pen from the device when it is being connected Doing so will interrupt the process If it fails to connect or you want to use the previou...

Page 56: ...equently used apps To open the Air command panel detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Drag upwards or downwards on the Air command panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel Cr...

Page 57: ...content and the hidden content on an elongated page such as a webpage Refer to Screen write for more information Live messages Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live messages for more information AR Doodle Record fun videos with virtual handwriting or drawings on ...

Page 58: ... not appear on the screen launch the Settings app tap Advanced features S Pen and then tap the Floating icon switch to activate it While using apps that support the Air actions feature you can view actions available with each app by hovering the S Pen over the Air command icon Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel an...

Page 59: ...open the Air command panel and tap Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select 3 Select an option to use with the selected area Extract text Extract text from the selected area Pin to screen Pin the selected area to the screen Automatically changes the appearance of the selected area Write or draw on the selected area Share the...

Page 60: ...rame to resize Select a quality Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on...

Page 61: ...ite The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap Scroll capture repeatedly until screen capture is complete and then tap Done 3 Write a memo on the screenshot Undo Redo Pen colour Pen type Pen radius 4 Select an option to use with the screenshot S...

Page 62: ...Customise background image and tap Done or Start drawing Gallery Set a photo or a video saved in Gallery as a background image Camera Take a photo or record a video and set it as a background image Colour Select a background colour 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the pen radius Change the file format Change the writing effect Change the...

Page 63: ... translate open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear dependin...

Page 64: ...d translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognised the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyVision panel ...

Page 65: ...tio Change the size of the magnifier Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly...

Page 66: ...o Remove at the top of the screen Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen Open the Air command panel tap Write on calendar and then fill in your plans on the calendar When you are finished tap Save To edit it tap Undo Redo Eraser Pen settings You can use this feature only on the calendar of monthly view ...

Page 67: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 68: ...ctivated launch the Settings app tap Advanced features S Pen and then tap the Screen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or hover the S Pen over the screen and press the S Pen button 2 Write or draw a memo To extend the page tap 3 To pin the memo on the Always On Display tap Pin to Always On Display The pinned memo will not be saved y...

Page 69: ... pin the edited memo on the Always On Display again the original memo will be saved to Samsung Notes Screen off memo To minimise the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimised Minimise the memo Pinned memo...

Page 70: ...remote OK Now you can unlock the screen by pressing the S Pen button Bixby Introduction Bixby is a user interface that helps you use your device more conveniently You can talk to Bixby or type text Bixby will launch a function you request or show the information you want It also learns your usage patterns and environments The more it learns about you the more precisely it will understand you To us...

Page 71: ...rms and conditions 1 Press and hold the Side key Alternatively launch the Bixby app Sign in to your Samsung account Select a language Side key 2 Select the language to use with Bixby 3 Tap Sign in to Samsung account and follow the on screen instructions to sign in to your Samsung account If you are already signed in your account information will appear on the screen 4 Follow the on screen instruct...

Page 72: ...Alternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Side key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weathe...

Page 73: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognised due to ...

Page 74: ...locations Download additional apps Extract or translate text To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the ...

Page 75: ...f you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Launch the Camera app and tap BixbyVision 2 Tap Lens and keep the object within the screen to recognise it 3 Select a search result with Image on it The similar images will appear Translating or extracting text Recognise ...

Page 76: ...urrent location Available features may vary depending on the region or service provider 1 Launch the Camera app and tap BixbyVision 2 Tap and point the camera towards the direction you want to search for places You can view basic information about nearby places If you want to search for places in another direction point the camera towards the direction You can view your current location and weathe...

Page 77: ... in to your Samsung account Activating Bixby Home If Bixby Home does not appear on the Home screen tap and hold an empty area or pinch your fingers together swipe to the right and then tap the Bixby Home switch to activate it Activate Bixby Home Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after perfo...

Page 78: ...ce in the morning you can view your day s schedule and play your favourite music on the Bixby Home screen In the evening you can view alarms check your daily activity and view your friends feeds The content and order of the cards update automatically at a specified interval You can update cards whenever you want by swiping downwards on the screen Editing cards list To pin a card to the top of the ...

Page 79: ...bout Bixby Home View the Bixby Home version and legal information Bixby Routines Bixby Routines are a service that automates settings you use repeatedly and suggests useful features according to your frequent situations by learning your usage patterns For example a before bed routine will perform actions such as turning on silent mode and night mode to not be jarring on your eyes and ears when you...

Page 80: ... actions tap Alternatively tap the condition or action you want to edit If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set For manual routines you can add them to the Home screen as widgets and access them quickly When a pop up window appears tap Add Adding your own routines Add features you wan...

Page 81: ... Launch the Settings app tap Advanced features Bixby Routines My routines and then tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification Stopping running routines You can quickly stop running routines On the notificat...

Page 82: ...onnect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder Starting Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen will appear and the Reminder app icon will be added t...

Page 83: ...ith a specified time or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Sav...

Page 84: ...ng reminder details Add or edit reminder details such as frequency date and time or location 1 On the reminders list select a reminder to edit and tap Edit 2 Edit the conditions and tap Save Reminder conditions Change the reminder s colour Reminder information Add a checklist Add an image Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list s...

Page 85: ...will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder drag the reminder to the right To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number ...

Page 86: ...ures Motions and gestures and then tap the Swipe to call or send messages switch to activate it Using speed dial Set speed dial numbers to quickly make calls To set a number to speed dial launch the Phone app tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up...

Page 87: ...Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the Send message bar upwards and select a message to send If th...

Page 88: ... Options during calls If the area around the rear camera is covered unwanted noises may incur during a call Remove accessories such as a screen protector or stickers around the rear camera area During a voice call The following actions are available Access additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed H...

Page 89: ...e keep the device away from your ears Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad 2 Enter the number 3 Tap Add to Contacts 4 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap Recen...

Page 90: ...ng them listed in Contacts 1 Launch the Phone app and tap Recents 2 Tap a phone number 3 Tap Add tag enter a tag and then tap Add When a call comes from that number the tag will show under the number Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select ...

Page 91: ...the types of information you can save may vary 4 Tap Save Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import export contacts Import 2 Select a storage location to import contacts from 3 TickVCF files or contacts to import and tap Done 4 Select a storage location to save contacts to and tap Import ...

Page 92: ...Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap at the top of the contacts list and enter search criteria Tap the contact Then take one of the following actions Add to favourite contacts Make a voice or video call Compose a...

Page 93: ...ctivate it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Select what s shared select an item to share and then select an option Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app an...

Page 94: ...ch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap Merge Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap Delete To delete contacts one by one open the contacts list and tap a contact Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messages ...

Page 95: ... Attach files Recipient Send the message 3 Tap to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap...

Page 96: ...ons and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to ...

Page 97: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager View your bookmarks ...

Page 98: ...o use a password for secret mode In secret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 99: ... Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Taking photos 1 Tap the image on the preview screen where the camera should focus Spread t...

Page 100: ...ting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and d...

Page 101: ...ook just like the actual view Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide lens tap on the preview screen tap Save options and then tap the Ultra wide shape correction switch to activate it The wide angle lens lets you take basic photos or record normal videos The telephoto lens 2x optical zoom lets you take photos or record videos by enla...

Page 102: ...ding on the surroundings to capture photos easily The intelligent camera feature automatically recognises the subject and optimises the colour and any effects On the shooting modes list tap Photo and tap to take a photo Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject On the shooting modes list tap Photo When the camer...

Page 103: ...e this feature tap the scene optimiser button on the preview screen Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap Photo A guide will appear on the preview screen 2 Point the guide at the subject The camera rec...

Page 104: ...ake a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap Photo 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo ...

Page 105: ...ven after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap Video 2 Tap to record a video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap AF lock to cancel the manually set fo...

Page 106: ...ound effect and edit it after taking a photo Blur Big circle Zoom Colour point Spin Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain ...

Page 107: ...iew screen tap to take a photo Background effect intensity adjustment bar Background effects Select a lens Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you...

Page 108: ...rd videos where the background is blurred and the subject stands out clearly 1 On the shooting modes list tap Live focus video 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right 3 Tap to record a video 4 Tap to stop recording the video Use this feature in a place that has sufficient light The background blur may not b...

Page 109: ... insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur Recording super slow motion videos Record a video by capturing a single moment that the subject is moving 1 On the shooting modes list tap Super Slow mo...

Page 110: ...tion detection area When recording under flickering light such as in places with fluorescent lighting 1 On the shooting modes list tap Super Slow mo 2 Tap The motion detection feature will be activated and the motion detection area will appear on the preview screen To move the motion detection area tap the area inside the frame and drag it to a new location To adjust the area size tap a corner of ...

Page 111: ...crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right Start bracket End bracket Super slow motion section Change the background music Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slo...

Page 112: ...tion section drag to the left or right Slow motion section Start bracket End bracket Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adju...

Page 113: ...taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Pro mode Capture photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to...

Page 114: ... to auto focus mode tap MANUAL Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure If the shutter speed is set manually you cannot change the exposure value The exposure value will change and be displayed ...

Page 115: ...he preview thumbnail and tap Play hyperlapse to view the video Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect...

Page 116: ...hange the recording time of super slow mo videos Camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scene optimiser Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the photo by r...

Page 117: ...result in higher quality videos but they will take up more memory Advanced recording options Set the device to use an advanced recording option If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory If you activate the HDR10 video feature you can record ...

Page 118: ...sing the 2x optical zoom Pictures as previewed Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buil...

Page 119: ...dditional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap or tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types or locations To search for images by ...

Page 120: ...forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjo...

Page 121: ...s Location information Auto created content Tags Edit information People information Viewing photos or videos by category You can view photos and videos by category Launch the Gallery app tap Pictures or Albums and then drag the list downwards to select a category Videos View the videos saved in your device Favourites View your favourite photos and videos Locations View photos and videos taken in ...

Page 122: ...ice will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gallery app and tap Stories 2 Tap Create story 3 Enter a title for the story and tap Create 4 Tick...

Page 123: ... tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin T...

Page 124: ...nd record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers Character Emojis ...

Page 125: ...ne The My Emoji and My Emoji stickers are now created You can view My Emoji stickers in the My Emoji Studio Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen Del...

Page 126: ... your own My Emoji stickers Available options may vary depending on the region or service provider My Emoji Studio Launch the Camera app and tap AR Emoji Studio My Emoji Studio will appear Select a My Emoji to edit Change the My Emoji Studio s background Edit the My Emoji Capture the current screen Create stickers ...

Page 127: ...twork Viewing My Emoji stickers In the My Emoji Studio tap Stickers Then you can view My Emoji stickers Create your own stickers Creating your own stickers 1 In the My Emoji Studio tap Stickers Make custom stickers 2 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Write or draw on stickers 3 Tap Save ...

Page 128: ...ing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 129: ...9 Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes Basic Mask Mini motion 1 Launch the Camera app and tap AR Emoji 2 Select a My Emoji you want to use My Emoji ...

Page 130: ... share the photos and videos that you have captured in Gallery Capturing photos or videos with character Emojis or stickers Character Emojis mimic your expressions You can also apply sticker effects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Stickers Character Emoji 3 Tap to take a photo or swipe to...

Page 131: ...aunch the Camera app and tap Video on the shooting modes list 2 Tap and select a mode you want When the camera recognises the subject the recognition area will appear on the screen Face Doodle on a face Everywhere Doodle anywhere else 3 Write or draw in the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Und...

Page 132: ...een while it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display and then select the mode you want Tap to show The Always On Display appears for 10 seconds when you tap the screen Show always The Always On Display continuously appears Show as scheduled The Always On Display appears during the time you set Tap Set schedu...

Page 133: ... to move to the music controller 4 Tap the icons to control the playback Displaying an image to the Always On Display 1 Launch the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch t...

Page 134: ...atures from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 135: ...e panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app fro...

Page 136: ...bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as the edge lighting 1 Lau...

Page 137: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 138: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 139: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 140: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 141: ...k samsungpay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or service pr...

Page 142: ... Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com hk samsu...

Page 143: ...he Samsung Pay 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swip...

Page 144: ...alth tips Using Samsung Health Launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor you...

Page 145: ...reen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps...

Page 146: ... on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additiona...

Page 147: ...bmit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the too...

Page 148: ...poser screen tap to write or draw with the S Pen You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it Pen Eraser Undo Redo Favourite pens Change styles Select and edit Convert handwriting to text Change the background colour ...

Page 149: ... or drawing on the screen tap to change the pen type line thickness or pen colour Change the line thickness Change the pen colour Change the pen type Select a new colour using the colour picker Select colour sets to show Using the eraser When you want to erase handwriting from a note tap and select an area to erase Alternatively select an area while pressing and holding the S Pen button To change ...

Page 150: ...e the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of the input field 1 On the Samsung Notes main screen tap Add ons and tap the Easy writing pad switch to activate it 2 On the note composer screen swipe to the left on the toolbar at the bottom of the screen and ta...

Page 151: ...e size of the selection tap the input and drag a corner of the frame that appears 3 Edit the input using the available options Cut Cut out the input To paste it to another location tap and hold the location and then tap Paste Copy Copy the input To paste it to another location tap and hold the location and then tap Paste Delete Delete the input Change style Change styles Select a colour or line th...

Page 152: ...thickness you want 3 Point the S Pen toward where you want to apply the style The icon will appear 4 Tap where you want to change the style Converting handwriting to text After writing on the screen tap it with your finger To select all of your handwriting on the current page tap Options will appear in the preview window To replace the handwriting with the text tap Convert ...

Page 153: ...e the brush colour Redo Post the painting to PENUP Undo Change the brush settings Eraser Insert the painting into the note Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen Saving a note as a reminder You can save a note as a remin...

Page 154: ...e notes to delete 3 Tap Delete PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile Your activities View artwork by category You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 155: ...p Save and post If you want to apply a filter to your artwork tap Choose a filter select a filter you want and then tap Next This option will not appear when you select From Gallery 4 Enter a title description and hashtag 5 Tap Post Posting artwork from other apps To post your artwork from Gallery or other drawing apps select the artwork from an app and tap PENUP Colouring images Using the various...

Page 156: ...ng an image You can easily draw a nice image 1 Launch the PENUP app and tap Live drawing 2 Select an image 3 Tap Learn to draw 4 To draw on the image tap to pause the playback You can change the playback speed by tapping 5 When you are finished tap The original image will be hidden and you can see the image you drew ...

Page 157: ...rew by hiding the photo 1 Launch the PENUP app 2 Tap Photo drawing 3 Tap Take picture take a photo and then tap OK Alternatively tap Select from Gallery and select a photo 4 Select the area to draw adjust the transparency level or apply a sketch filter and then tap Done The selected area will be added as a background 5 Draw on the photo 6 When you are finished tap The photo will be hidden and you ...

Page 158: ...r to the wearable device s user manual for more information about how to connect and use the wearable device with your device Calendar Manage your schedule by entering upcoming events or reminders in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to ...

Page 159: ...ect the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Voice Recorder Introdu...

Page 160: ...ndard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system la...

Page 161: ... sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files Access and manage various files stored in the device or in other locations such as cloud storage services Launch the My Files app View files that are stored in each storage To check for unnecessary data and free up the dev...

Page 162: ...t field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If you have previously enabled the snooze option tap Snooze to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap Delete World Clock Launch the Clock app and tap World Clock Creating clocks ...

Page 163: ...p set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad to enter the duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion too...

Page 164: ...iew tips Change the performance mode View more games and install them Access additional options Using Game Launcher 1 Launch the Game Launcher app If Game Launcher does not appear launch the Settings app tap Advanced features and then tap the Game Launcher switch to activate it 2 Tap a game from the games list To find more games drag the screen upwards Games downloaded from Play Store and Galaxy S...

Page 165: ...tivate it Battery power efficiency may vary by game Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel Using Game Booster To open the Game Booster panel while playing games tap on the navigation bar If the navigation bar is hidden drag upwards from the bottom of the screen to show it If you have set the...

Page 166: ...o unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Block during game Calls and notifications and select an option to activate it Minimised caller notifications A small notification will appear...

Page 167: ...nwards and then tap Kids Home to activate it The Kids Home screen will appear When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Kids Home screen select the app you want to use Access additional options Available apps Kids Gallery Kids Phone Kids Camera Your preset screen lock method or your created PIN will be...

Page 168: ...y the Samsung partner s content page on the Kids Home screen Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your unlock code SmartThings Introduction Control and manage smart appliances and Internet ofThings IoT products with your smartphone Connecting with nearby devices Connect with nearby devices such as Bluetooth headsets or wearable devices easi...

Page 169: ...s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices or the shared content 1 Launch the SmartThings app 2 Tap Add device or tap Add device 3 Tap Scan 4 Select a device from the list and connect to it by following the on screen instructions Using home appliances TVs ...

Page 170: ...upplied with the selected device is downloaded you can control the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add new location 2 Enter the location name To set a location ta...

Page 171: ... on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation Custom automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from conne...

Page 172: ...are content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link To use this feature your phone number must be verifie...

Page 173: ... simultaneously use your smartphone Connecting devices and starting Samsung DeX Connecting to an external display You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adaptor HDMI adaptor USBType C to HDMI DeX Pad All accessories are sold separately Use only official Samsung DeX supported access...

Page 174: ...ng your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI cable HDMI adaptor USBType C to HDMI Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable 1 Connect your smartphone to a computer using a USB cable 2 Open the notification panel tap Samsung DeX The screen for the app installation instructions w...

Page 175: ...ng on an external display Controlling with an external keyboard and mouse You can use a wireless keyboard mouse Refer to the respective device s manual for more information You can set the mouse pointer to flow from the external display to the smartphone s screen Launch the Settings app select Samsung DeX Mouse trackpad and then select the Flow pointer to phone screen switch to activate it You can...

Page 176: ...r smartphone s case has a front cover open the front cover to use your smartphone as a touchpad If the front cover is closed the touchpad may not work properly If your smartphone s screen turns off press the Side key or double tap the screen to turn on the screen Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automat...

Page 177: ... can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Samsung DeX panel Taskbar Favourite apps Status bar Quick access toolbar Apps button The Samsung DeX screen layout may differ depending on the connected device When starting or ending Samsung DeX running apps may be closed Some apps or features may not be ava...

Page 178: ...Samsung DeX and smartphone simultaneously While using Samsung DeX you can use separate apps on the external display or the computer and your smartphone simultaneously For example while watching a video on the connectedTV or monitor you can create a note on your smartphone On the connectedTV or monitor launch an app to run on the Samsung DeX screen Then launch another app on your smartphone Locking...

Page 179: ... were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Google apps Google provides entertainment social network and business apps You may require a...

Page 180: ...ections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google S...

Page 181: ...n Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature t...

Page 182: ...is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Se...

Page 183: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 184: ...rcussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visi...

Page 185: ...tivate it The detected devices will be listed 2 Tap Advanced tap the Dual audio switch to activate it and then tap the Back button 3 Select a device to pair with If the device you want to pair with is not in the list turn on its visibility option or enter Bluetooth pairing mode on the device Refer to the device s user manuals for more information 4 Tap next to the connected device and tap the Audi...

Page 186: ...en tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data Making payments with the NFC feature Before you can use the NFC feature to make payments you must regist...

Page 187: ...d Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Se...

Page 188: ...tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set the device to ask which SIM or USIM card to use for the next call when you make a call without using your preferred SIM or USIM card for calls Dual SIM always on Set the device t...

Page 189: ...ur device in theWi Fi networks list To set a password for the mobile hotspot tap Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your de...

Page 190: ... viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for pri...

Page 191: ... a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your...

Page 192: ... different data transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Options Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the devic...

Page 193: ...ou can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibration Advanced sound settings Separate app sound and tap the switch to activate it 2 Select an app to play media sounds separately and tap the Back button 3 Select a device for playing the selected app s...

Page 194: ...Change the font size and style Screen zoom Change the screen zoom setting Screen resolution Change the screen resolution Refer to Screen resolution Galaxy Note10 for more information Galaxy Note10 Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera from the screen Screen timeout Set the length of time the device waits before tu...

Page 195: ...n option Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on your current location Custom schedule Set a specific time to apply the blue light filter Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place The dark theme may not be applied in some apps You can quickly activate or deactiva...

Page 196: ...the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the colour adjustment bar under White balance When you drag the colour adjustment bar towards Cool the blue colour tone will increase When you drag the bar towards ...

Page 197: ...to activate it 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap Preview When you tap the screen while your screensaver is displayed the screen wil...

Page 198: ...ff Refer to Always On Display for more information Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locked screen Contact information Set the device to show contact information such as your email address on...

Page 199: ...rity Options Change the settings for securing the device On the Settings screen tap Biometrics and security Face recognition Set the device to unlock the screen by recognising your face Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition for more information Biometrics preferences Change the settings for biome...

Page 200: ...mation to Samsung Receive marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Face recognition You can set the device to unlock the screen by recognising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the devic...

Page 201: ...gistration register your face indoors and out of direct sunlight 1 On the Settings screen tap Biometrics and security Face recognition 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the s...

Page 202: ...creen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decreas...

Page 203: ...et when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for an...

Page 204: ...gertip the device may not recognise your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the fingerprint recognition sensor at the bottom...

Page 205: ...fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and...

Page 206: ...metric data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Sett...

Page 207: ...n screen tap Sign in and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Samsung Pass ...

Page 208: ... you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will not b...

Page 209: ...haring methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure Folder you must sign in to your Samsung account Setting up Secure Folder 1 Launch the Settings app and ta...

Page 210: ...count password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of mo...

Page 211: ...nstall apps from Play Store or Galaxy Store tap Download from Play Store or Download from Galaxy Store Removing apps from Secure Folder Tap and hold an app to delete and tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow ...

Page 212: ...toring data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Tick items you want to restore and tap Restore Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall ...

Page 213: ...e content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Transferring data from your previous device Smart Switch for more information Regularly back up your data to a safe loc...

Page 214: ... On the Settings screen tap Accounts and backup Samsung Cloud Back up this phone 2 Tick items you want to back up and tap Back up 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backu...

Page 215: ...s useful routines according to your frequent situations Refer to Bixby Routines for more information Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information Call text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account This feature may not be available depending on the region ...

Page 216: ...efer to Dual Messenger for more information Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colours This feature may not be available in some apps Send SOS messages Set the device to send help messages by pressing the Side key three times Link toWindows Instantly access data saved in your device such as photos and messages on your computer by using the same...

Page 217: ...screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Palm swipe to capture Set the devic...

Page 218: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninst...

Page 219: ...each app On the Settings screen tap Digital wellbeing Dashboard Number of unlocks Change the notification settings The time the screen was on Number of notifications Activate wind down mode Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap Digital wellbei...

Page 220: ...down and tap the Turn on now switch to activate it 2 Turn on the switch to activate the feature you want Greyscale Displays colours on the screen as grey tones Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions 3 To set the schedule to activate wind down mode tap the Turn on as scheduled switch to activate it tap Set schedule and then set the...

Page 221: ... the device with a tap of your finger Battery Storage Security Memory Optimising your device On the Settings screen tap Device care Optimise now The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware ...

Page 222: ...r mode and select an option High performance The screen is as bright as possible and at maximum resolution The battery may drain quickly Optimised Optimised for a balance between the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by ac...

Page 223: ...ity of the internal memory in the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap Clean now To delete files or uninstall apps that you do not use any more select a category under User data Then tick items to select and tap Delete Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps ...

Page 224: ...or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected l...

Page 225: ...our device s security and to block new types of security threats they will be installed automatically without your agreement Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are...

Page 226: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 227: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 228: ... the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume the current action Tapping three times Check the current time remaining battery power and more To change items that are rea...

Page 229: ...he list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option Fo...

Page 230: ... a sound when you control the screen such as selecting an item You can also adjust the volume of the sound played when you touch the screen to control it Focus on speech audio Set the device to turn the media volume down when the device reads an item aloud Focus indicator Set the device to thicken the border of the focus indicator that appears when you tap items You can also change the colour of t...

Page 231: ...ate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Quick...

Page 232: ...vate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 233: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 234: ...the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge th...

Page 235: ...d to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice during a call Launch the Se...

Page 236: ... is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Caption settings Launch the Settings app tap Accessibility Hearing enhancements Samsung subtitles CC or Google subtitles CC and then tap the switch to activate it Select an option for configuring the caption settings Speech to text The device records your voice and s...

Page 237: ...least one switch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Side key and theVolume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the as...

Page 238: ...reen Magnify the area where the cursor is located Change the touchpad and cursor settings Move the touch area to another location Close the touch area Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Interaction and dexterity Assistant menu Assistant plus and then tap the switches next to the apps you want...

Page 239: ...y Volume key and keyboard in interaction control mode To deactivate interaction control mode press and hold the Side key and theVolume Up key simultaneously To set the device to lock the screen after deactivating interaction control mode launch the Settings app tap Accessibility Interaction and dexterity Interaction control and then tap the Lock screen when deactivated switch to activate it Touch ...

Page 240: ...ity feature to open when you simultaneously press the Side key and theVolume Up key You can access the following accessibility features Accessibility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Colour lens Interaction control Launching the shortcut services quickly Set to start a shortcut service quickly Launch the Settings app tap Accessibility Advanced se...

Page 241: ...t an interval between alerts Selected reminders Set apps to alert you to notifications Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them You can record and assign a voice recording to an NFC enabled voice label The voice recording is played back when you place your device near the label Turn on the NFC feature befor...

Page 242: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 243: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 244: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 245: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 246: ...t If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWindows XP user ensure that you haveWindows XP Service Pack 3 or higher installed on yo...

Page 247: ...ature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status ...

Page 248: ...em without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the doub...

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Samsung Galaxy Note 10+, User Manual

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