Samsung Galaxy M12 User Manual Download

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www.samsung.com

USER MANUAL

English. 02/2023. Rev.2.0

SM-M127F/DS

SM-M127F/DSN

SM-M127G/DS

SM-F127G/DS

Summary of Contents for Galaxy M12

Page 1: ...www samsung com USER MANUAL English 02 2023 Rev 2 0 SM M127F DS SM M127F DSN SM M127G DS SM F127G DS ...

Page 2: ...26 Notification panel 28 Entering text 30 Installing or uninstalling apps 32 Phone 34 Contacts 36 Messages 38 Internet 39 Multi window 42 Samsung Kids 43 Samsung Notes 44 Samsung Members 44 Samsung Global Goals 44 Galaxy Shop 45 Calendar 46 Reminder 47 My Files 47 Clock 47 Calculator 48 Game Launcher 49 Game Booster 50 SmartView 51 Google apps 52 Camera 61 Gallery 65 Voice Recorder 65 Radio 66 Sha...

Page 3: ...ns and solutions Appendix 111 Troubleshooting 116 Removing the battery Settings 70 Introduction 71 Samsung account 71 Connections 72 Wi Fi 74 Bluetooth 75 NFC and contactless payments NFC enabled models 76 Data saver 77 Mobile data only apps 77 Mobile Hotspot 78 More connection settings 79 Connected devices 80 Modes and Routines 80 Using modes 80 Using routines 81 Sounds and vibration 82 Sound qua...

Page 4: ...4 Getting started ...

Page 5: ...a Speaker Volume key Touchscreen Earphone jack Multipurpose jack USB Type C Side key Fingerprint recognition sensor SIM card microSD card tray Rear camera Flash Microphone Speaker Microphone GPS antenna Main antenna NFC antenna NFC enabled models Main antenna ...

Page 6: ...ophone speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device c...

Page 7: ...ure a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigat...

Page 8: ...the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device s multipurpose jack to charge the battery After...

Page 9: ...tion to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device rece...

Page 10: ... tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stol...

Page 11: ... network More SIM settings Customise the call settings microSD card Inserting an SD card Your device s SD card capacity may vary from other models and some SD cards may not be compatible with your device depending on the SD card manufacturer and type To check out your device s maximum SD card capacity refer to the Samsung website 2 1 3 4 1 Insert the ejection pin into the hole next to the tray to ...

Page 12: ...en inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the SD card you must format it If your device cannot format or recognise the SD card contact the SD card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of SD cards When inserting an SD card into the device the S...

Page 13: ...y does not cover loss of data resulting from user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Side key Volume Down key Turning the device on Press and hold the Side key for a few seconds to turn on the device Turning the device off 1 To turn off th...

Page 14: ... key simultaneously for more than 7 seconds to restart it Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 15: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 16: ...ng account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account When you sign out of your Samsung account your da...

Page 17: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 18: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Ta...

Page 19: ...e upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen bu...

Page 20: ...evice s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout...

Page 21: ... shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app...

Page 22: ... deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 23: ...rsonal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using th...

Page 24: ... Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or...

Page 25: ...ar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or crop a portion from the screenshot You can view the cropped area in Gallery Share the screenshot with others If the options are not visible on the captured...

Page 26: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain featur...

Page 27: ... the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby connected devices and SmartThings devices and sc...

Page 28: ...put languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Settin...

Page 29: ...g or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 30: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 31: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 32: ...wipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settings Other call settings and then tap the Swipe to call or text switch to activate it Using speed dial To set a number to speed dial launch the Phone app tap Keypad Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the key...

Page 33: ...arious rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and th...

Page 34: ...mporting them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import contacts 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select the accoun...

Page 35: ...ap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Mergi...

Page 36: ...nding messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message ...

Page 37: ...ngers apart or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap Settings and tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap Settings You c...

Page 38: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 39: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 40: ...to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps as an app pair to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap 3 Select a location to add the app pair The apps you are using in the split screen view will be saved to ...

Page 41: ... pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 42: ...he first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage histor...

Page 43: ...may not be available depending on the model Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap D...

Page 44: ...al Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Galaxy Shop Access the Samsung website and view various infor...

Page 45: ...2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circ...

Page 46: ...p icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap 3 Select a reminder to restore and tap Restore Reminders wi...

Page 47: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 48: ...laxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap More Game Booster Game optimisation and then select the mode you want Performance This fo...

Page 49: ...recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Temperature Memory Check the device s temperature and memory status You can also set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from run...

Page 50: ... screen by connecting your device to a screen mirroring enabledTV or monitor 1 Open the notification panel swipe downwards and then tap SmartView 2 Select a device to mirror your device s screen When you play a video with SmartView the resolution may vary depending on theTV model ...

Page 51: ...also view the music collections stored on your device and play them GoogleTV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in one place Google Se...

Page 52: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 53: ...r blurry clean the camera lens and try again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary dep...

Page 54: ...on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on ...

Page 55: ...e options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting modes list tap PHOTO and tap to take a picture Taking high resolution pictures Take high resolution pictures In the shooting options tap and take a picture The resolution may vary depending on the model ...

Page 56: ...to record a video To switch between the front and rear cameras while recording swipe upwards or downwards on the preview screen or tap To capture an image from the video while recording tap 2 Tap to stop recording the video The optical zoom may not work in low light environments Portrait mode The camera allows you to capture pictures where the background is blurred and the subject stands out clear...

Page 57: ... ISO Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in pictures EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure WB Select an appropriate white...

Page 58: ...mode Using panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking pictures 3 Tap to sto...

Page 59: ...ord videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s storage You cannot play the HEVC videos on other devices or share them online General Auto HDR Take pictures with rich colours and reproduce details even in bright and dark areas Grid lines Display viewfinder guides to help composition when selecting subjects Locatio...

Page 60: ...ture will appear when you insert an SD card Privacy Privacy Notice View the privacy notice Permissions View the permissions required to use the Camera app Reset settings Reset the camera settings About Camera View the Camera app version and legal information Contact us Ask questions or view frequently asked questions Some features may not be available depending on the model ...

Page 61: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 62: ...ns Delete the image Share the image with others Modify the image Add the image to favourites View the content on a large screen using the SmartView feature Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 63: ...n settings Rewind or fast forward by dragging the bar Switch to the pop up video player More options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up ...

Page 64: ...llery app and the cloud will be synced When your Gallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app...

Page 65: ...ect an earphone which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the first time View the list of saved stations More options Scan and save stations Add the current station to the favourites list Fine tune the frequency View the list of favourite stations Turn the FM radio on or off Record audio from the FM radio Enter radio frequency ...

Page 66: ...rds and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the file transfer request on the other device This feature does not support sharing videos withTVs or SmartThings supported devices To watch videos onTV use the SmartView feature Setting who can ...

Page 67: ...s throughWeb link 1 Launch the Gallery app and select an image 2 Tap Quick Share and select an option you want under Share link to any person or device Copy link Share the link copied to the clipboard Share link using app Share the link by selecting an app Share using QR code Share the link with the created QR code ...

Page 68: ...2 On your device launch the Settings app and tap Accounts and backup Bring data from old device 3 Place the devices near each other 4 On the previous device tap Send data Wireless 5 On your device tap Receive data select your previous device s operating system and then tap Wireless 6 On the previous device tap Accept 7 On your device select an option you want tap Next and then follow the on screen...

Page 69: ... Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device ...

Page 70: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 71: ...the required apps Refer to NFC and contactless payments NFC enabled models for more information Flight mode Set the device to disable all wireless functions on your device You can use only non network services Follow the regulations provided by the airline and the instructions of aircraft personnel In cases where it is allowed to use the device always use it in flight mode Mobile networks Configur...

Page 72: ...be available depending on the model Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Select a network from theWi Fi networks list Networks with a lock icon require a password Once the device connects to aWi Fi network the devic...

Page 73: ...ord 4 Accept the share request on the other device TheWi Fi password is entered on your device and it is connected to the network Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect...

Page 74: ...e of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on the list set the device to enter Bluetooth pairing mode Refer to the other device s user manuals Your device is visible to other devices w...

Page 75: ...to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and contactless payments switch to activate ...

Page 76: ... include all available payment apps If you update the payment app or install a new one the payment services that you used before may not work properly If that is the case on the Settings screen tap Connections NFC and contactless payments Contactless payments Payment or Others and then select another app instead of the updated or newly installed app Or deselect the selected app Data saver Reduce y...

Page 77: ...t to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other device s screen search for and select your device from theWi Fi networks list Alternatively ...

Page 78: ...anced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers ...

Page 79: ...creen tap Connected devices Quick Share Change the Quick Share settings Refer to Quick Share for more information SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor Refer to SmartView for more information SmartThings Control and manage smart appliances and Internet ofThings IoT products Android Auto Connect your dev...

Page 80: ...r conditions are detected You can also run them manually by tapping the button whenever you want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap Turn off Using routines Adding routines 1 On the Settings screen tap Modes and Routines Routines 2 Tap and select a routine you want or tap to add your own routines If you want to set the rout...

Page 81: ...ncoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration Change the call vibration settings Notification vibration Change the notification vibration s...

Page 82: ...UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker ...

Page 83: ...n by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Motion smoothness Change the refresh rat...

Page 84: ...ate to prevent the screen from flickering when switching between screens The screen will scroll more smoothly When you select a standard refresh rate you can use the battery longer 1 On the Settings screen tap Display Motion smoothness 2 Select a refresh rate Adaptive Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 90 Hz Standard Use a standard refre...

Page 85: ...ected lock method Lock screen Change the settings of the items displayed on the locked screen and the wallpaper for the locked screen Widgets Change the settings of the items displayed when you tap the clock on the locked screen Touch and hold to edit Set the device to display the editing options when you tap and hold the locked screen Roaming clock Change the clock to show both the local and home...

Page 86: ...screen tap Security and privacy Lock screen Change the settings for the locked screen Accounts Change the settings for your accounts Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device App security Scan apps and keep your device safe from malicious software Updates View the versi...

Page 87: ...ing face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasse...

Page 88: ...een tap Security and privacy Biometrics Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data...

Page 89: ...g the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your b...

Page 90: ...sensor with your finger In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Security and privacy Biometrics Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Pl...

Page 91: ...rints 1 On the Settings screen tap Security and privacy Biometrics Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission set...

Page 92: ...ons while driving Activate the Do Not Disturb feature automatically while driving Emergency Location Service Activate the Emergency Location Service ELS feature Wireless emergency alerts Change the settings for wireless emergency alerts Some features may not be available depending on the model Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also s...

Page 93: ... restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up dat...

Page 94: ...ings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Screenshots Change the settings for screenshots Show contacts when sharing content Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Game Launcher Activate the Game La...

Page 95: ...wing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Turn over to mute Set the device to mute certain sounds by using motions or gestures Finger sens...

Page 96: ...be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be dele...

Page 97: ... and you cannot use it Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a t...

Page 98: ...and available storage On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or select an item and tap Delete or Uninstall The actual available capacity of the internal storage is less than the specified capacity because the operating system and default apps occupy part of the storage The availabl...

Page 99: ...ir FOTA service You can also schedule software updates On the Settings screen tap Battery and device care Software update Diagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Apps Manage the device s apps and change their settings You can view the apps usage information change thei...

Page 100: ...discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings for an external keyboard Mouse and trackpad Change the settings for an external mouse or trackpad Passwords and autofill Select an autofill service to use Res...

Page 101: ...essibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Spoken assistance Use the voice assistant features Visibility enhancements Customise the settings to improve accessibility for visually impaired users Hearing enhancements Cust...

Page 102: ...urity updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status information View various ...

Page 103: ...103 Usage notices ...

Page 104: ...e operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as...

Page 105: ...receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorised for sale in the U S or its territories and may only be brought to the U S for the owner s ...

Page 106: ...ances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subjec...

Page 107: ...ain If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supporte...

Page 108: ...nlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the l...

Page 109: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 110: ...110 Appendix ...

Page 111: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 112: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 113: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Centre and have the batter...

Page 114: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some storage by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the ...

Page 115: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 116: ...up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your saf...

Page 117: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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Samsung Galaxy M12, User Manual

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