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Samsung GALAXY J7 PERX, User Manual

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205

Getting Help

For Assistance

The following topics address areas of support for your 

phone, including troubleshooting, specifications, 

account information, warranty information, and 
customer service contact information.

Troubleshooting

Check the questions and answers below for 

troubleshooting solutions for common phone issues.

Check Here First

• 

Problem

: Phone freezes/operation is unstable.

 

-

Solution

: Turn the phone on again. If you are 

unable to turn the phone off, remove and 
replace the Battery, and then turn the phone 
on again. Data that was being edited is erased 
after your phone is powered on again.

Problem

: Operation is unstable after a new application 

was installed.

Solution

: The newly installed application may be 

the cause. Uninstall the application in Safe mode. 
See 

“Uninstall or Disable Apps” on page 

42

 for more 

information about uninstalling apps. 

To turn the phone on in Safe mode:

• 

Press and hold the 

Power/Lock

 key > touch and 

hold 

Power off

, read the disclaimer for safe 

mode, and then tap 

OK

.

 

-

After turning the phone on in Safe mode, 
“Safe Mode” appears at lower left.

 

-

After restarting in Safe mode, your phone can 
be powered on as usual.

 

-

Before turning the phone on in Safe 
mode, it is recommended that you back up 
important data.

 

-

By powering the phone on in Safe mode, 
added widgets may be deleted.

Summary of Contents for GALAXY J7 PERX

Page 1: ... S M A R T P H O N E UserManual Please read this manual before operating your device and keep it for future reference ...

Page 2: ...Device 12 Set Up Your Device 13 Learn About YourDevice 18 Front View 19 Back View 21 Home Screen and Applications Apps List 23 Your Phone s Home Screen 24 Status Bar 30 Navigation 34 Enter Text 36 Multi Window 39 Apps 41 Using Apps 42 Apps Settings 45 Calculator 49 Calendar 50 Table of Contents VMU_J727P_EN_UM_TN_QA5_042517_FINAL ...

Page 3: ...91 My Files 99 Phone 101 Place and Answer Calls 102 S Health 117 Samsung Notes 119 Samsung 121 Secure FolderApp 121 Virgin Mobile Apps 122 Settings 126 How to Use Settings 127 Connections 128 Wi Fi 129 Bluetooth 133 Airplane Mode Settings 139 Hotspot and Tethering 139 Data Usage 142 Mobile Networks 143 Location 144 Nearby Devices 146 Phone Visibility 146 ...

Page 4: ...ounds 156 Key Tap Feedback 156 Sound Quality and Effects 157 Notifications 158 Block App Notifications 159 Customize App Notifications 159 Display 160 Screen Brightness 161 Screen Zoom and Font 161 Easy Mode 162 Icon Frames 163 Status Bar 163 Screen Timeout 164 Screen Saver 164 Wallpapers and Themes 165 Wallpaper 166 Themes 166 Device Maintenance 167 Quick Optimization 168 Battery 168 Storage 169 ...

Page 5: ...e Folder Settings 182 Secure Startup 182 Encrypt SD Card 182 View Passwords 183 Security Update Service 183 Device Administration 184 Credential Storage 184 Advanced Security Settings 185 Accounts 186 Samsung Cloud Settings 187 Accounts Settings 188 Backup and Restore 189 Google Settings 190 Accessibility 192 Vision 193 Hearing 194 Configure OtherAccessibility Settings 197 Accessibility Services 1...

Page 6: ...tents One Handed Mode 199 Transfer Files Between Your Phone and a Computer 199 About Device 201 Getting Help 203 Videos 204 Simulators 204 Tips 204 Samsung Support 204 ForAssistance 205 Legal 208 Legal Information 209 ...

Page 7: ...Learn about your mobile device s special features Special Features ...

Page 8: ...2 Special Features Side Speaker This device features the speaker on the side of the device Speaker ...

Page 9: ...Learn about your mobile device hardware assembly procedures and how to get started using your new device Getting Started ...

Page 10: ...s Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing the Home key Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on ...

Page 11: ... from My Account You can also access support foryour phone and service through the preloaded My Account app 1 From a Home screen tap Apps My Account 1 From the My Account main page tap My Account 2 Tap a topic to view its contents ...

Page 12: ...Set Up Your Device Learn how to set up your device for the first time ...

Page 13: ...ice Caution When removing the back cover use the slot next to the Volume key to gently lift the cover off Pulling on the Speaker located next to the Power button may cause damage Do not pull on Speaker Warning Do not bend or twist the back cover excessively Using excessive force on the cover during removal or installation of an internal component can cause the material to break ...

Page 14: ...be careful when handling the SIM card to avoid damaging it Keep all SIM cards out of reach of small children Carefully slide the SIM card into the SIM card slot Make sure that the card s gold contacts face down into the device and that the card is positioned as shown Install an Optional Memory Card You can install a microSD or microSDHC memory card not included to add more memory space to your dev...

Page 15: ... slot with the gold contacts facing down Install the Battery The battery is installed in the back of the device 1 Insert the battery into the opening on the back of the device making sure the connectors align 2 Gently press down to secure the battery ...

Page 16: ...dge of the back cover until you have a secure seal Charge the Battery Your device is powered by a rechargeable standard Li Ion battery A USB charger charging head and USB cable is included with the device for charging the battery from any standard outlet The battery comes partially charged You can use the device while charging 1 Insert the USB cable into the USB charger Accessory port ...

Page 17: ... at regular intervals In this condition your device conserves its remaining battery power by dimming the screen When the battery level becomes too low the device automatically turns off For a quick check of your battery level View the battery charge indicator located in the top right corner of your device s display A solid color indicates a full charge You can also choose to display a percentage v...

Page 18: ...overheats check for damage to the connected USB cable Replace the damaged USB cable with a new Samsung approved cable Start Using Your Device Turn Your Device On or Off The instructions below explain how to turn your device on or off To turn the device on Press and hold the Power key until the device turns on To turn the device off 1 Press and hold the Power key until the Device options menu is di...

Page 19: ...g your finger across the screen Restart the Device If your device stops responding to taps or finger gestures and you are unable to turn it off you can restart your device Press and hold the Power key and the Volume down key at the same time for more than seven seconds Set Up Your Device Use the Set Up Wizard The first time you turn your device on a Welcome screen is displayed It guides you throug...

Page 20: ...on your device at any time use Accounts settings 1 From home tap Apps Settings 2 Tap Accounts 3 Tap Add account Google Factory Reset Protection When you sign in to a Google Account on your device Factory Reset Protection is turned on Factory Reset Protection FRP prevents other people from using your device if it is reset to factory settings without your permission For example if your device is los...

Page 21: ...ory Reset Protection To disable FRP remove all Google Accounts from the device 1 From home tap Apps Settings 2 Tap Accounts Google If you have more than one Google Account set up on your device tap the Google Account you want to remove 3 Tap More options Remove account Samsung Account Create a Samsung account for access to Samsung content and apps on your device When you turn on your device for th...

Page 22: ...ur phone you must set up your service with Virgin Mobile You will need your phone s serial numbers MEID and ICC ID These numbers can be found on the phone s packaging For more information about yourVirgin Mobile account see Virgin Mobile Account Information and Help on page 207 Create Your Account and Pick Your Plan Set up yourVirgin Mobile account 1 From your computer visit virginmobileusa com an...

Page 23: ...ate automatically If you are swapping from anotherVirgin Mobile device to a new one be sure to turn off the old device before swapping the serial number MEID Once the MEID swap is complete turn on the new device and the programming information will be pushed to your device automatically Set Up Voicemail You can access yourvoicemail from a Home screen 1 From home tap Apps Voicemail 2 Follow the tut...

Page 24: ...Learn About Your Device Learn some of the key features of your mobile device including the screens and icons as well as how to navigate the device and enter text using the keyboard ...

Page 25: ...19 Learn About Your Device Front View Back Earpiece Microphone Recent apps Front camera Home key Proximity sensors Power key Volume keys ...

Page 26: ...hone Back key Returns you to the previous screen or close a dialog box options menu the notification panel or the keyboard Home key Returns you to the home screen Recent Apps key Access recently used apps Touchscreen Display information needed to operate your phone such as the call status the Contacts list and the date and time Also provides one tap access to all of your features and applications ...

Page 27: ...21 Learn About Your Device Back View USB charger accessory port Microphone Flash Rear camera Headset jack Speaker ...

Page 28: ...Flash Help illuminate subjects in low light environments when the camera is focusing and capturing a picture orvideo Rear camera Take pictures and videos USB charger accessory port Connect the phone to the charger using a USB cable Headset jack Plug in a headset for convenient hands free conversations Speaker Play ringtones and sounds The speaker also lets you hear the caller s voice in speakerpho...

Page 29: ... the home screen see Home Screen Basics on page 25 Select Options and Navigate Screens Tap icons keys and other items to open or activate the assigned function Tap Back to return to the previous screen Recent Applications You can display a list of recently used applications using the Recent Apps key Tap Recent Apps to view a list of recently used applications Phone Settings Menu You can customize ...

Page 30: ...24 Learn About Your Device Your Phone s Home Screen Status bar Notification area Status area Apps list Primary shortcuts Widget Application icons ...

Page 31: ...s on the left side Widget Widgets are simple application extensions that run on your phone s home screen Application icons Application icons are shortcuts to favorite applications You can add and remove these shortcuts as you wish Applications Apps list Tap to open the applications apps list The Apps list icon is a primary shortcut available from all home screens Primary shortcuts Primary shortcut...

Page 32: ...creen sliding the thumbnails to the left and then tapping Add page While on an extended screen press the Home key to return to the main home screen Customize Your Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the home screen Operations for Rearranging the Home Screen Moving widgets and icons From home touch and hold an item and then drag it to...

Page 33: ... select the wallpaper and then select Home screen to set the background wallpaper foryour home screen Lock screen to set the wallpaper foryour phone s lock screen Home and lock screens to set a wallpaper for both your home screen and your lock screen 3 Tap Set as wallpaper Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen 1 From home tap ...

Page 34: ...ouch and hold a widget icon to select it 3 Drag the icon to an empty location on the home screen Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access 1 From home touch and hold a shortcut you want to place in a folder and then drag it on top of another shortcut and release it 2 Type a name and then tap Back 3 To add more app shortcuts to the folder ...

Page 35: ...r 1 From home tap the folder to open it 2 Tap Palette and select a color and then tap Back Capture Screenshots You can use your phone s power and home keys to capture screenshots Press and hold the Power Lock key and Home key at the same time to capture a screenshot of the current screen ...

Page 36: ... top of the screen Main Status Icons Bluetooth is active GPS is active Wi Fi is active Download of a file or app is in progress Mute mode is enabled Vibrate mode is enabled Main Status Icons Cellular network signal strength is displayed Roaming network signal strength is displayed The device is connected to a 3G wireless network The device is connected to a 4G LTE wireless network Airplane mode is...

Page 37: ...age A calendar event is approaching A USB connection is active An alarm has been set A new Emergency alert has arrived Main Notification Icons An app update is available from the Google Play store File is being uploaded or sent An app update was successful View additional notifications Note Additional notification icons may appear All notifications may be accessed through the notification panel ...

Page 38: ...32 Learn About Your Device Notification Panel The notification panel gives you access both to notifications and the quick settings menu Settings Quick settings View all Notification cards ...

Page 39: ... bar Slide your finger down from the top of the screen 2 Drag down Expand to display additional quick settings Close the Notification Panel Slide the notification panel up Slide your finger up from the bottom of the screen or Tap Back to close the notification panel Notification Panel Quick Settings The Quick settings list at the top of the notification panel lets you quickly access frequently use...

Page 40: ...he device Tap Lightly tap items to select or launch them Tap the keyboard to enter characters or text Tap an item to select it Tap an app shortcut to launch the application Double Tap Lightly tap items twice to select or launch them Double tap an image to zoom in or out Touch and Hold Touch and hold items on the screen to activate them Touch and hold a widget on a Home screen to move it Touch and ...

Page 41: ...to zoom in while viewing a picture or a web page Common Options The device uses basic command options to perform common actions More options Tap to view more menu options for a screen This often allows you to select items to delete or share Delete Tap to select items to delete Share Tap to select items to share and then choose a sharing method Edit Tap to customize the screen On Off Tap to turn th...

Page 42: ...fers a traditional QWERTY keyboard setup for entering text by tapping keys like on a computer along with enhancements and options that allow you to enter text faster and more accurately such as continuous key input personalized usage dictionaries and more Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device you can select the Samsung keyboard to b...

Page 43: ...Note Tap Settings Languages to download additional languages for use with Google voice typing Configure Google Voice Typing To customize Google voice typing 1 From a Home screen tap Apps Settings General management Language and input Virtual keyboard 2 Tap Google voice typing for options For more information see Language and Input on page173 Tips for Editing Text Your phone gives you many options ...

Page 44: ...d Share Send the text with others using a variety of sharing methods Select all Highlight all the text in the field Dictionary Look up a word in the installed dictionary If a dictionary is not yet installed for the current language you will be prompted to install an available dictionary Assist Launch the Google app to search for more information ...

Page 45: ...ols Tap Window controls in the middle of the window border for options Switch windows Switch locations between Multi window apps Close app Close the selected app Enable Multi Window 1 From a Home screen tap Apps Settings 2 Tap Advanced features Multi window 3 Tap Split screen view action to enable this feature ...

Page 46: ...ing an app that supports Multi window tap another app to add it in split screen view You can also launch recently used apps directly into Multi window view Only applications that support Multi window have the Multi window icon 1 Tap Recent apps Recently used apps that support Multi window have a Multi window icon in their title bar 2 Tap Multi window in the title bar to launch an application in sp...

Page 47: ...Learn how to change the way apps are displayed organize apps into folders and uninstall or disable apps Apps ...

Page 48: ...e key Download and Install Apps Find new apps to download and install on your device Play Store Download new apps from the Google Play store Visit play google com store apps to learn more Galaxy Apps View and download Samsung apps that are optimized for use with Galaxy devices Visit samsung com levant apps mobile galaxyapps to learn more Uninstall or Disable Apps You can uninstall or disable apps ...

Page 49: ...ps Settings 2 Tap Apps Application manager 3 Tap Menu Disabled and then tap the app you want to enable 4 Tap Enable The app is displayed again in the Apps list Organize Apps Arrange the Order App shortcuts can be listed alphabetically or in your own custom order To change the order apps are listed 1 From home tap Apps 2 Tap More options Edit 3 Touch and hold an app shortcut or folder and then drag...

Page 50: ... more apps in the folder Tap apps to select them and then tap Add 4 Tap anywhere outside of the folder to close it To add more apps touch and hold an app shortcut and drag it to the folder 5 Tap Done when finished To launch apps in a folder Tap a folder and then tap an app shortcut to launch it To delete a folder 1 From home tap Apps More options Edit 2 Tap the folder to delete and then tap Remove...

Page 51: ...ause this device can be configured with system software not provided by or supported by Google or any other company you operate this software at your own risk Application Options 1 From home tap Apps Settings Apps 2 If you have disabled applications Tap All apps at the top left of the screen Tap All apps Enabled or Disabled 3 Tap More options to configure the following Sort by size name Sort apps ...

Page 52: ...lper services Choose apps that provide helper services for VR functions Apps that can change system settings Select which apps can change system settings Notification access Enable notification access for individual apps Use Premium text message service Choose which apps can use installed premium text message services Allow unrestricted data usage Permit apps to use mobile data without restriction...

Page 53: ...ta View mobile data usage by the app Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View the app s memory usage Notifications Configure notifications from the app Permissions View permissions granted to the app for access to your device s information Set as default Set the app as a default for a certain category of apps App details in store View...

Page 54: ...Home screen you want to use Choose a Home screen type Device assistance app Choose an app that provides assistance for using your device Note If you choose a default messaging app other than Messages you will not be able to use the Messages app unless you restore it as the default messaging app App Permission Settings Configure settings and permissions foryour phone s apps 1 From home tap Apps Set...

Page 55: ...Basic Operation You can use your calculator to perform basic operations 1 From home tap Apps Calculator 2 Tap keys for calculations Tip To use the scientific calculator make sure Auto rotate is turned on notification panel Auto rotate and rotate the screen to the landscape orientation ...

Page 56: ...ndar In order to sync with your Google calendar you must sign in to a Google Account on your phone See Google Account on page14 Calendar Operations View Today s Calendar From the Calendar tap Today Change Calendar View From the Calendar tap View and then tap Year Month Week Day or Tasks to change the current view View Next Previous Month Month View From the Calendar swipe left or right View Next P...

Page 57: ...To change the Calendarview tap the current view in the top right corner and then tap Year Month Week Day or Tasks 1 From home tap Apps Calendar 2 Tap a date and then tap an event Tap the event to edit it Sync Calendars You can select which calendars you would like to sync on your phone along with what types of information you want to sync 1 From home tap Apps Calendar 2 Tap More options Manage cal...

Page 58: ...52 Apps Camera and Video Settings Gallery Beauty Take a picture Record video Switch cameras Modes camera or effects Flash ...

Page 59: ... change the shooting mode Swipe left to add an effects filter Switch cameras Switch between the rear camera and the front camera Flash Activate or deactivate the flash Toggle through flash options on auto or off rear camera only Camera settings Opens the camera settings menu and lets you change additional camera settings See Camera Settings on page 56 Camera Shortcut Open the Camera by quickly pre...

Page 60: ... May discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card installed pictures and videos are stored to the SD card If no card is i...

Page 61: ... while recording Tap Pause to pause recording Tap Resume to resume recording Tap Stop to stop recording Shooting Mode Several visual effects are available Some modes are not available when taking self portraits 1 From home tap Apps Camera 2 Swipe to the right for the Mode options Each section indicates which camera front or rear the modes are available for Rear camera Auto Allow the camera to eval...

Page 62: ...seconds of background sound Front camera Selfie Take selfie shots and apply various effects such as an airbrushed effect Wide selfie Take wide angle selfie shots to fit more people into your pictures Sound shot Enrich your pictures by adding a few seconds of background sound Camera Settings You can adjust your camera s settings using the icons on the main camera screen and the full camera settings...

Page 63: ...mera Picture size Select a resolution Use higher resolution for higher quality Higher resolution pictures take up more memory Video size Select a resolution Use higher resolution for higher quality Higher resolution videos take up more memory Save pictures as previewed Save the self portrait or self recording as viewed on the camera screen not as flipped images Ways to take pictures Tap to take pi...

Page 64: ... Storage location Select the memory location for storage This option only appears if an optional memory card not included is installed Volume key function Use the Volume key as the camera key the record key or for system volume Shutter sound Enable or disable a shutter sound when pictures are taken Reset settings Reset the camera settings ...

Page 65: ... of time Timer Use a timer to count down to an event based on a preset time length hours minutes and seconds Alarm Set an alarm to ring at a specific time Create an Alarm Create an alarm event You can set one time or recurring alarms and choose options for how to be notified 1 From home tap Apps Clock 2 Tap Add alarm 3 Tap the following items to configure an alarm Date Choose the day for this alar...

Page 66: ...ete an alarm that you created 1 From home tap Apps Clock 2 Find the alarm in the alarm list under Alarm and then touch and hold it to select it 3 Tap Delete World Clock The World clock lets you keep track of the current time in multiple cities around the globe To list a city on the main World clock screen 1 From home tap Apps Clock 2 Tap World clock 3 Tap Add city 4 Swipe through the list or tap S...

Page 67: ... use the following options Start Begin timing Stop Stop timing Lap Keep track of lap times Resume Continue timing after stopping the clock Reset Reset the Stopwatch to zero Timer The Timer provides a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From home tap Apps Clock 2 Tap Timer 3 Use the keypad and tap Hours Minutes and Seconds to set the length of the Timer The following opti...

Page 68: ...62 Apps Contacts The following illustration shows your Contacts app layout and describes the various features More options Search Contact Add a contact Image ...

Page 69: ...ter details such as name phone numbers email addresses mailing addresses and more 1 From home tap Apps Contacts 2 Tap Add to add a contact 3 If you have multiple account types associated with your phone select a contact type Select Google if you want to save contacts to your Google Account these will be synced automatically with your Google Account online Select Device as the sync account if you w...

Page 70: ...right of the field and select the appropriate type Note To add more phone numbers email addresses etc tap Add on the right side of the entry field 5 When you have finished adding information tap Save Save a Phone Number You can save a phone number to Contacts directly from the phone keypad 1 From home tap Phone 2 Enter a phone number and tap Add Add to Contacts 3 To add the number to an existing c...

Page 71: ...a message Tap Details to view more information about the contact Edit a Contact Once you have added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home tap Apps Contacts 2 Tap a contact and then tap Details 3 Tap Edit 4 Tap any field you want to change or add See Add a Contact on page 63 5 Add or edit th...

Page 72: ...s as favorites lists them at the top of the Contacts tab in the Phone app allowing you to quickly access your most used or preferred Contacts entries Mark Contacts as Favorites 1 From home tap Apps Contacts 2 Tap a contact and then tap Details 3 Tap Favorite to turn the staryellow Remove Contacts as Favorites 1 From home tap Apps Contacts 2 Tap a contact and then tap Details 3 Tap Favorite to turn...

Page 73: ...Group 1 From home tap Apps Contacts 2 Tap More options Groups and then tap Create 3 Tap fields to enter information about the group Tap Group name to enter a name for the new group Tap Group ringtone to select a ringtone for notifications for incoming calls from group members Tap Add member select a member or members to add to the new group and then tap Done 4 Tap Save to save the new group Add Co...

Page 74: ...ients to edit the group s members receiving the message 5 Continue to enteryour message and send it For more information see Text and Multimedia Messaging on page 91 Send an Email to a Group You can send an email to members of a group if the members have an email address stored in their contact record 1 From home tap Apps Contacts 2 Tap More options Groups and then tap a group 3 Tap More options S...

Page 75: ...and all of its members Share a Contact You can quickly share contacts using Bluetooth email Gmail or text messaging 1 From home tap Apps Contacts 2 Tap a contact and then tap Details 3 Tap Share 4 Tap vCard file VCF to share the contact as a vCard file or tap Text to share the contact information in a text file 5 Select a sharing method Link sharing Send large files to others even to people who ar...

Page 76: ...dress enter any additional information and then tap Send For more information on text messaging see Text and Multimedia Messaging on page 91 Messenger Send the information using the Google Messenger app Samsung Notes Save the information in Samsung Notes Text only Wi Fi Direct Send the information to another device using Wi Fi Direct See Wi Fi Direct on page 132 6 Complete the required steps as pr...

Page 77: ...stered information for your phone number Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts See Memory Card SD Card on page170 for SD ...

Page 78: ...e installed an SD card not included into your phone before you can back up your contacts See Memory Card SD Card on page170 for SD card information Back Up Contacts to Your SD Card 1 From home tap Apps Contacts 2 Tap More options Settings Import export contacts 3 Tap Export and follow the prompts to complete the export Contacts Settings Configure options for contacts stored on your phone 1 From ho...

Page 79: ...n get set up successfully 1 From home tap Apps Samsung folder Email 2 Tap a configured Gmail account to use it with the Email app or tap Add new account to add a different email account 3 Follow the prompts to set up your Gmail or email account Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email ...

Page 80: ...tap Done to complete setup Important If the account type you want to set up is not in the phone database you will be asked to enter more details You should get all pertinent information for the email account such as incoming and outgoing server settings before you proceed Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and ...

Page 81: ...mark in the box if your system requires SSL encryption Use client certificate Tap to place a checkmark in the box if your system requires certification 6 Follow the prompts to configure options for the account 7 Enter an account name and a display name and tap Done to complete the setup Create and Send an Email Message Compose and send email using any account you have set up on your phone Increase...

Page 82: ... You can open and read email messages directly from the email Inbox Reading and replying to email on your phone is as simple as on your computer 1 From home tap Apps Samsung folder Email 2 Tap the message you want to view 3 Tap Reply or Reply all to reply to the message Tip Tap the account name at the top of the Inbox to switch to a different email account Tip You can also access new email message...

Page 83: ...the automatic sync settings Switch to the account you want to sync and then swipe down Replying to email messages With an email message open tap Reply or Reply all compose your reply message and tap Send Forwarding email messages With the email message open tap Forward enter a recipient and an additional message and tap Send Delete an Email Account You can delete an email account from your phone i...

Page 84: ...tion settings are you can also synchronize your sent and received email messages manually at any time While viewing the account you want to synchronize swipe down Sort Email Messages 1 On the email account Inbox tap Sort by 2 Select from the options to sort email messages by date received sender read unread attachments or priority Delete Email Messages 1 On the email account Inbox touch and hold t...

Page 85: ...n your phone General Email Preferences 1 From home tap Apps Samsung folder Email 2 Tap Menu Settings to configure settings General email settings affect all email accounts Email Account Settings From the general settings menu above tap an account name to access its settings ...

Page 86: ...a quick and easy way to find and download free premium apps that are compatible with your Galaxy device A Samsung account is required to purchase and download apps To access the Samsung Galaxy Apps website From home tap Apps Samsung folder Galaxy Apps ...

Page 87: ... tap Apps Gallery 2 From the main Gallery screen you can use the following options Tap a picture or video to display it in full screen view Touch and hold thumbnails to select them indicated by a checkmark Tap tabs along the top to change views You can view by Pictures Albums or Stories Tap More options for other options Available options depend on which Gallery screen you are viewing and may incl...

Page 88: ...s tab 3 Tap an image to view the picture orvideo Tap a picture or video to view it full screen When viewing pictures and videos you can touch and hold an image to open a selection menu and choose what to do with the picture or video Pictures and Videos Review Screen After capturing a picture orvideo from the camera screen tap the thumbnail image to see the item in the review screen From there you ...

Page 89: ...rotate or crop it and more Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise Repeat the action for additional rotations 1 From home tap Apps Gallery 2 Tap the picture you want to rotate 3 Tap More options Rotate left or Rotate right Edit Tools Perform advanced edits on your pictures including straightening adjusting the tone adding visual effects and adding decorati...

Page 90: ...ery application lets you send pictures and videos using email multimedia messages social networks and more 1 From home tap Apps Gallery 2 Tap the pictures orvideos you want to share To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include 3 Tap Share and then on the sharing menu tap a sharing method ...

Page 91: ...computer to your mobile device From home tap Apps Google folder Chrome Visit support google com chrome to learn more about Chrome Drive Open view rename and share your Google Docs and files From home tap Apps Google folder Drive Visit support google com drive to learn more about Google Drive Duo Make one to one video calls From home tap Apps Google folder Duo Visit duo google com to learn more abo...

Page 92: ...the apps and contents of your device From home tap Apps Google folder Google Maps Find your current location and get directions and other location based information From home tap Apps Google folder Maps Visit support google com maps to learn more You must enable location services to use Google Maps For more information see Location on page144 Photos Automatically backs up your photos and videos to...

Page 93: ...ogle com store movies to learn more Play Music Play music and audio files on your device From home tap Apps Play Music Visit support google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in Google Play store From home tap Apps Play Store Visit support google com play to learn more YouTube View and upload YouTube videos right from your device Fr...

Page 94: ...he phone s default launch page to your current page tap More options Settings Homepage Current page Add a Bookmark Bookmark favorite sites using the browser menu options 1 From home tap Apps Samsung folder Internet 2 Navigate to the Web page you want to bookmark and tap More options Add to Bookmarks 3 Check or change the bookmark title URL or more and then tap Save Bookmark Options Editing Bookmar...

Page 95: ... Tap Bookmarks If you do not see Bookmarks pull down the Web page to display the address bar 3 Tap the History tab and then tap an entry Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily 1 From home tap Apps Samsung folder Internet 2 Tap Tabs If you do not see Tabs drag the Web page down to display the address bar 3 Tap New tab To switch tabs tap one of the av...

Page 96: ...90 Apps Browser Settings Configure your Browser settings 1 From home tap Apps Samsung folder Internet 2 Tap More options Settings to configure settings ...

Page 97: ...r appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone 1 From home tap Apps Messages 2 On the Messages screen tap Compose new message 3 To add recipients you can Enter phone numbers directly in the Recipient field If you are sending the message to several phone numbers separate the phone numbers w...

Page 98: ...parate the numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly Tap Add from Contacts and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap Compose 4 Tap the Enter message fi...

Page 99: ...u want to attach See Contacts on page 62 7 Tap Send to send the MMS message Create a Slideshow In a multimedia message you can add slides each containing a picture video or audio 1 In the message you are composing tap Menu Create slideshow to add space for a new slide 2 Tap the space for the slide 3 To compose your slideshow do any of the following Add a picture Tap Attach Image and select a pictu...

Page 100: ...ch multiple items separately to the MMS message Tap Attach and select a file type location and file and then repeat it for additional slides Your phone will automatically compile a slide show Save and Resume a Draft Message While composing a text or multimedia message tap Back to automatically save your message as a draft To resume composing the message 1 From home tap Apps Messages 2 Tap the mess...

Page 101: ...nd read it For more information on reading and replying to messages see Manage Message Conversations on page 95 Manage Message Conversations Text and multimedia messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messages screen Text or MMS conversations let you see exchanged messages similar to a chat program with a contact on...

Page 102: ...ent is a vCalendar file you can choose the calendar where you want to save the event For information on using Calendar see Calendar on page 50 4 To save the attachment to device memory or an SD card touch and hold the attachment and then tap Save attachment on the options menu Note When Auto retrieve in MMS settings is disabled only the message header is downloaded To download the entire message t...

Page 103: ...uch and hold the message that you want to lock 4 Tap Lock on the options menu A lock icon is displayed at the right hand side of the message Delete Conversations 1 From home tap Apps Messages 2 On the Messages screen tap More options Edit 3 Select the conversations you want to delete 4 Tap Delete and then tap Delete to confirm Any locked messages will not be deleted Tip You can also delete a conve...

Page 104: ...hen you have received a message from someone in your stored contacts you can tap the contact s picture or icon in the conversation to open a menu of options Depending on the stored contact information you can view the contact details place a phone call or send an email message to the contact and more Messages Settings The messages settings menu lets you control options foryour text and MMS message...

Page 105: ...igured File Groups Files stored in the device are organized into the following groups Recent files View recently saved files This only appears if one or more files have been accessed recently Images View image files Audio View audio files Videos View video files Documents View document files Downloads View all apps and files that have been downloaded to the device Installation files View installat...

Page 106: ...istory and more 1 From home tap Apps Samsung folder My Files 2 The following options are available Search Search for a file or folder More options Tap for the following options Manage storage usage Configure your storage settings Settings Configure your My Files app settings ...

Page 107: ...101 Apps Phone Hide the keypad More options Visual Voicemail Voicemail Call ...

Page 108: ...ng difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signal is weak and the phone switches to a different area Call Using the Phone Dialer The most traditional way to place a call is by using the phone s dialer screen 1 From home tap Phone to display the phone screen Tap Keypad if the keypad is not displayed 2 Tap the number key...

Page 109: ...is phone features an embedded Global Positioning System GPS chip necessary for utilizing E 9 1 1 emergency location services where available When you place an emergency 9 1 1 call the GPS feature of your phone seeks information to calculate your approximate location Depending on several variables including availability and access to satellite signals it may take up to 30 seconds or more to determi...

Page 110: ...g Call 1 When a call arrives slide Answer to the right to answer it 2 To end the call tap End Mute the Ringing Sound To mute the ringerwithout rejecting the call you can do either of the following Press the Volume key down Place the phone face down on a level surface Reject an Incoming Call When a call arrives slide Reject to the left to reject it Reject a Call and Send a Text Message You can reje...

Page 111: ...e current call back to the phone tap Headset to temporarily use the phone Tap it again to route the call back to the connected Bluetooth headset Speaker Route the phone s audio through the speaker On or through the earpiece Off Activate Speaker to route the phone s audio through the speaker You can adjust the speaker volume using the Volume key Deactivate Speaker to use the phone s earpiece Warnin...

Page 112: ...s in your Contacts list 1 From home tap Phone 2 Tap Contacts to display the Contacts list 3 Tap a contact 4 Tap Call next to the numberyou want to call 5 To end the call tap End Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number Call from Call Log The call log list lets you quickly place ca...

Page 113: ...when setting up yourvoicemail to protect against unauthorized access Without a passcode anyone who has access to your phone is able to access yourvoicemail messages Visual Voicemail This topic describes the Visual Voicemail feature of your phone s service as well as the steps required to set up Visual Voicemail on your phone About Visual Voicemail Visual Voicemail gives you a quick and easy way to...

Page 114: ... Voicemail 2 Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services 3 At the end of the welcome screens a Personalize your voicemail prompt displays If prompted grant Visual Voicemail permissions to access your phone contacts and so on 4 Tap Personalize and follow the system prompts to Create a passcode part of standard voic...

Page 115: ...ptions Access Search Settings and Help features New Voice SMS Send a voice message to friends New Avatar message Send an animated voice message to friends Search Search your voice messages Upgrade to Premium Subscribe to the premium Voice to Text transcription service This service requires an additional monthly charge Store Access the Visual Voicemail store to purchase avatars backgrounds and more...

Page 116: ...ge your messages The following options are available Delete Delete selected messages More options Select additional options Archive Save this message Mark as Read Mark this voicemail as being read Mark as Unread Mark this voicemail as not being read Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications pictures greetings and more 1 From h...

Page 117: ...navigate within the voicemail menu 1 From home tap Apps Voicemail 2 Tap More options Settings Preferences Personalize voicemail 3 Tap OK to connect to the voicemail system Follow the prompts to change your current greeting Edit the Display Name Using the Voicemail Menu From yourVisual Voicemail menu you can quickly change the name or number attached to yourvoice messages 1 From home tap Apps Voice...

Page 118: ... Mobile Customer Service Call Waiting When you are on a call Call Waiting alerts you to incoming calls by sounding two beeps Your phone s screen informs you that another call is coming in and displays the caller s phone number if it is available To respond to an incoming call while you are on a call Slide Answer to the right This puts the first caller on hold and answers the second call To switch ...

Page 119: ...ote If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Fo...

Page 120: ...ose or edit response messages to send when declining incoming calls Answering and ending calls Answer calls by pressing the Home key or using voice commands End calls by pressing the Power Lock key or using voice commands Show caller information Show the communication history and related information for each caller Call alerts Vibrate or play tones when calls are answered or ended Alarms and notif...

Page 121: ...on page 125 Use the Call Settings Menu 1 From home tap Phone More options Settings 2 Configure your options Tap a menu item to display its options Select your options and follow the prompts to set them TTY Mode A TTY teletypewriter also known as a TDD or Text Telephone is a telecommunications device that allows people who are deaf hard of hearing orwho have speech or language disabilities to commu...

Page 122: ...s connected to the headset jack Warning 9 1 1 Emergency Calling It is recommended that TTY users make emergency calls by other means including Telecommunications Relay Services TRS analog cellular and landline communications Wireless TTY calls to 9 1 1 may be corrupted when received by public safety answering points PSAPs rendering some communications unintelligible The problem encountered appears...

Page 123: ...sing wearing the device settings of the device user configuration user provided information placement of the sensor on the body and other end user interactions For more information on properwear and use see samsung com us heartratesensor To access S Health 1 From home tap Apps Samsung folder S Health and read and accept the terms and conditions 2 Set up your health profile and goals Before You Sta...

Page 124: ...engaging in vigorous exercise if two or more of the following apply You are a man older than age 45 or a woman older than age 55 You have a family history of heart disease before age 55 You smoke or quit smoking in the past six months You have not exercised for three months or more You are overweight or obese You have high blood pressure or high cholesterol You have impaired glucose tolerance also...

Page 125: ...gs organized Compose a Note You can create notes using the Samsung Notes app 1 From home tap Apps Samsung Notes 2 Tap Create and type a note Available options include Text Use the keyboard to type text Pen Use the pen tool to write text with your finger or a stylus Brush Create a drawing Image Insert an image into the note Voice Use your voice to insert text into the note 3 Tap Save when finished ...

Page 126: ...note tap Search Notes Options You can edit share or manage notes 1 From home tap Apps Samsung Notes 2 While browsing notes tap More options for the following options Edit Select notes to share delete or move Sort by Change the way notes are organized List Grid view Switch between List view and Grid view Settings View settings for the Samsung Notes app ...

Page 127: ...to learn more Secure Folder App Lock your private content and apps to enhance security You must sign in to your Samsung account to use Secure Folder 1 From home swipe up to access Apps and then tap Samsung folder Secure Folder 2 Follow the prompts to set up a sign in to your Samsung account set a secure screen lock and configure other settings For more information see Secure FolderSettings on page...

Page 128: ... forecasts foryour area From home tap Apps 1Weather Amazon Shop at amazon com from your device From home tap Apps Amazon folder Amazon Shopping Amazon Kindle Download books for reading right on your device You must have an account with Amazon to use the Kindle application From home tap Apps Amazon folder Amazon Kindle Amazon Music Purchase download and play music from Amazon From home tap Apps Ama...

Page 129: ...ftKings Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games From home tap Apps Facebook Instagram Capture and share photos and videos with your friends Customize what you capture and then share it on your feed or post it directly to your friends From home tap Apps Instagram Messenger Reach out to your friends and family...

Page 130: ...en through the device s speaker after plugging in headphones tap More options Output to speaker Playphone Use Playphone to discover and purchase new games Recommend games to others From home tap Apps Playphone Prime Photos Store your photos on Amazon s cloud server From home tap Apps Prime Photos Texture Get unlimited access to all the best digital magazine subscriptions with Texture From home tap...

Page 131: ...125 Apps Voicemail Easily manage your inbox without ever dialing into your voicemail From home tap Apps Voicemail ...

Page 132: ...Configure your device s connections and settings add accounts and customize Home screens apps and features Settings ...

Page 133: ...the Status bar to display the Notification panel and then tap Settings Search for Settings If you are not sure exactly where to find a certain setting you can use the Search feature 1 From home tap Apps Settings 2 Tap Search Enter a word orwords in the Search field As you type settings that match display on the screen Tap an entry to go to that setting ...

Page 134: ...Connections Manage connections between your device and a variety of networks and other devices ...

Page 135: ...sword if it is not an open network and then tap Connect The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected Note The next time your phone ...

Page 136: ... up and connect to available Wi Fi networks and configure advanced Wi Fi options 1 From home tap Apps Settings Connections 2 Tap Wi Fi 3 Tap On Off to turn Wi Fi on To disable Wi Fi tap On Off again 4 Tap a Wi Fi network enter the password and tap Connect 5 Configure yourWi Fi settings The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Co...

Page 137: ... to complete the connection Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi Fi connection is unstable 1 From the Wi Fi settings menu tap Advanced Smart network switch 2 Tap On Off to enable the feature Advanced Wi Fi Settings The advanced Wi Fi settings menu lets you set up and manage wireless access points ...

Page 138: ...s View your device s MAC address which is required when connecting to some secured networks not configurable IP address View your device s IP address not configurable Wi Fi Direct Use Wi Fi Direct to connect directly to otherWi Fi Direct devices simply using Wi Fi without an access point or using the Internet 1 From home tap Apps Settings Connections 2 Tap Wi Fi 3 Tap On Off to turn Wi Fi on 4 Tap...

Page 139: ...h Information Bluetooth is a technology that enables wireless connection with PCs Bluetooth devices with hands free features etc Audio output Listen to music and other audio output wirelessly Hands free calls Call hands free using Bluetooth capable hands free devices and headsets Data exchange Exchange data with connected Bluetooth devices Enable the Bluetooth Feature Use the settings menu to enab...

Page 140: ... is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Registered Bluetooth devices can be connected simply Enable the Bluetooth function on the Bluetooth devices being paired beforehand To pair Bluetooth devices 1 From home tap Apps Settings Connections 2 Tap Bluetooth Nearby devices appear in the Available devices list If a ...

Page 141: ...pps Settings Connections 2 Tap Bluetooth Paired Bluetooth devices appear in the Paired devices list 3 Tap a device from the Paired devices list The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth paired icois displayed in the status bar Depending on the type of device you have connected you...

Page 142: ...data is used as an example Sending Contacts Data Using Bluetooth 1 From home tap Apps Contacts 2 Tap a contact and select Details 3 Tap Share 4 Tap vCard file VCF to share the contact as a vCard file or tap Text to share the contact information in a text file 5 Tap Bluetooth and follow the prompts to share the contact Receive Information Using Bluetooth Your phone is capable of receiving a wide va...

Page 143: ...events For more information on using the Calendar see Calendar For a vCard contact file if there are multiple vCard files on your storage card you can choose to import one several or all of those contacts to your contacts list Bluetooth Settings Configure your Bluetooth settings 1 From home tap Apps Settings Connections 2 Tap Bluetooth Bluetooth Settings Operations Change your phone name From Blue...

Page 144: ...nnot be used in a device name This setting is available when Bluetooth is enabled Canceling pairing From Bluetooth settings tap Settings next to a paired device name and then tap Unpair This setting is available when Bluetooth is enabled Search for other devices From Bluetooth settings tap Scan This setting is available when Bluetooth is enabled Check files received using Bluetooth transfer From B...

Page 145: ...me tap Apps Settings Connections 2 Tap Airplane mode 3 Tap On Off to enable Airplane mode Note You can also enable or disable Airplane Mode through the notification panel quick settings drag down the status bar and tap Airplane mode Turn on Hotspot and Tethering Hotspot Hotspot allows you to turn your phone into a Wi Fi hotspot When this feature is turned on you can share your phone s mobile data ...

Page 146: ... device etc 2 Scan forWi Fi networks from the device and select your phone hotspot from the network list You can change the default name by tapping More options Configure Hotpot and entering a new Network name 3 Select this phone and follow your prompts to enter the passkey provided on the Hotspot page 4 Launch yourWeb browser to confirm you have an Internet connection Hotspot Settings Use Hotspot...

Page 147: ... set up the connection manually with your Network SSID and Password Set Hotspot security From the Hotspot window tap More options Configure Hotspot Security select a security settings option and then tap Save Set Hotspot password From the Hotspot window tap More options Configure Hotspot Password enter a password and then tap Save Set allowed devices To select which devices are allowed to connect ...

Page 148: ...r phone with the other device using Bluetooth See Bluetooth on page133 for details Data Usage The data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more 1 From home tap Apps Settings Connections 2 Tap Data usage 3 View data usage settings options Usage View mobile data usage for the current billing cycle Data saver Reduce data usage b...

Page 149: ...ownloads Mobile Networks The Mobile networks settings menu allows you to configure your mobile network connections Set options for network selection and data service 1 From home tap Apps Settings Connections 2 Tap Mobile networks 3 Configure options Data roaming When you are outside your home network area your phone can still connect to other networks that your provider supports using roaming Ther...

Page 150: ...etwork mode Choose a preferred network mode Available options depend on your phone s features but may include CDMA LTE CDMA GSM UMTS and Automatic the recommended setting Access Point Names View configure and add access point names APNs foryour phone s data connection Network operators View mobile network operator information for international GSM networks Location Some apps such as Google Maps ma...

Page 151: ...t to nearby devices automatically through Bluetooth even when Bluetooth is turned off Recent Location Requests Apps that have requested your location are listed under Recent location requests 1 From home tap Apps Settings Connections 2 Tap Location 3 Tap On Off to turn on Location services 4 Tap an entry under Recent location requests to view the app s settings Location Services Google uses Locati...

Page 152: ... scanning 1 From home tap Apps Settings Connections 2 Tap More connection settings Nearby device scanning 3 Tap On Off to enable the feature Phone Visibility Allow other devices to find your phone and transfer files Your phone will appear in the list of available devices when files are transferred using Transfer files to devices 1 From home tap Apps Settings Connections 2 Tap Phone visibility 3 Ta...

Page 153: ...be on to add a printer 6 Tap More options Add printer Add printer or Add depending on the plug in and then enter a name and the IP address of the printer Set Up a Printer Add a printer to a print service and configure settings Note Below settings are examples only Available settings will differ depending on the type of print service and printeryou are using 1 From the Printing settings screen sele...

Page 154: ...rmation about setting up and using these connections on your phone see Internet on page 88 and Turn Wi Fi On and Connect to a Wireless Network on page129 Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates you must first set up the phone s secure credential storage before setting up a VPN 1 From home tap Apps Settings Lock scre...

Page 155: ... your network administrator 4 Tap Save Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy To access the VPN settings window 1 From home tap Apps Settings Connections 2 Tap More connection settings VPN Connect to a VPN 1 From the VPNs section of the VPN setting window tap the VPN that you want to connect to 2 When prompted ent...

Page 156: ...150 Disconnect from a VPN 1 Pull down the status bar to open the notification panel 2 Tap the VPN connection to return to the VPN settings window 3 Tap the VPN connection and tap Disconnect to disconnect from it ...

Page 157: ...Sounds and Vibration Configure the sounds and vibrations used to indicate notifications screen touches and other interactions ...

Page 158: ...es for notifications and alerts This uses the Vibration intensity you choose in Sound settings Mute Your phone plays no sounds orvibrations Onscreen reminders will still occur Vibrations Configure your device s vibrations Vibrate While Ringing Set the phone to vibrate while ringing 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap On Off next to Vibrate while ringing to enable the fea...

Page 159: ...Sounds and vibration 3 Tap Volume and then drag the sliders to set the default volume for Ringtone Media Notifications System Media Volume Limiter Limit the maximum output of the device s volume You can also set a PIN to prevent unauthorized users from changing this setting 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap More options Media volume limiter Tap On Off to enable this fe...

Page 160: ...music on your phone see Transfer Files Between YourPhone and a Computer on page199 5 Tap a song to hear a preview and then tap Done to save it as a ringtone Tip When choosing music for a ringtone select the Highlights only checkbox to allow the system to select what part of the song to use Clear the checkbox to play the song from the beginning Notification Sounds Set the default notification sound...

Page 161: ...o Do not disturb to enable the feature Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times Note Scheduling is not available if Do not disturb mode has been turned on manually 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Do not disturb 4 Tap Turn on as scheduled and set the Days Start time and End time Allow Exceptions This opti...

Page 162: ...r system sound options 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap On Off to enable each option Touch sounds Play tones when you touch or tap the screen to make selections Screen lock sounds Play a sound when you unlock the screen Emergency tone Sound an alert vibrate or stay silent when an emergency alert is received Charging sound Play a sound when a charger is connected Key T...

Page 163: ...ality and effects 4 Tap Equalizer and choose a setting or tap Advanced or Basic to customize your sound settings 5 Tap On Off to enable each option Surround Recreate the effects of rich surround sound Tube Amp Pro Simulate the soft timbre of a tube amplifier Concert hall Simulate the reverb of a concert hall 6 Tap Adapt sound and follow the prompts to customize your sound settings Note Sound effec...

Page 164: ...Notifications Select which apps you want to receive alerts from Alerts include notifications sounds and vibrations ...

Page 165: ...cations Customize notification settings for each application individually 1 From home tap Apps Settings 2 Tap Notifications Advanced 3 Tap an app and select an option Allow notifications Receive notifications from this app Show silently Do not make a sound orvibrate and blow previews in pop ups Set as priority Allow notifications from this app to sound and turn on the screen while Do not disturb i...

Page 166: ...Display Configure your display s brightness screen timeout delay and other display settings ...

Page 167: ...en brightness for15 minutes Note You can also control Brightness from the notification panel Screen Zoom and Font You can set the screen zoom font size and font style for all text that is displayed on the screen 1 From home tap Apps Settings Display 2 Tap Screen zoom and font Drag the Screen zoom slider to adjust screen zoom The preview above it will adjust accordingly Drag the Font size slider to...

Page 168: ...r just to want to simplify the operation of your phone you can turn on Easy mode at any time 1 From home tap Apps Settings Display 2 Tap Easy mode 3 Tap Easy mode and then tap Done to switch to Easy mode Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode 1 From home tap Apps Settings Display 2 Tap Easy mode 3 Tap Standard mode and then tap Done ...

Page 169: ...w icons only Icons with frames Show icons with shaded backgrounds 4 Tap Done and confirm when prompted Status Bar You can determine which notifications appear on the status bar 1 From home tap Apps Settings Display 2 Tap Status bar 3 Tap On Off to enable or disable the following options Show recent notifications only Show only the three most recent notifications in the status bar Show battery perc...

Page 170: ...hen the device is charging You can choose to display colors or photos 1 From home tap Apps Settings Display 2 Tap Screen saver 3 Tap On Off to enable Screen saver 4 Configure options Colors Tap the selector to display a changing screen of colors Photo Table Display pictures in a photo table Tap Settings for options Photo frame Display pictures in a photo frame Tap Settings for options Photos Displ...

Page 171: ...Wallpapers and Themes You can change the appearance of your device with custom wallpapers themes and icons ...

Page 172: ...lpapers and icons foryour phone To change the theme 1 From home tap Apps Settings Wallpapers and themes Themes 2 Tap a theme to preview it Tap View all to see all available themes 3 To apply a theme tap it and then tap Apply Icons Apply custom icons to replace built in app icons To change the icon set 1 From home tap Apps Settings Wallpapers and themes Icons 2 Tap an icon set to view a preview of ...

Page 173: ...Device Maintenance Device maintenance provides an overview of the status of your device s battery storage RAM and device security You can also automatically optimize your device s system resources ...

Page 174: ...one s battery usage through this settings menu View which functions are consuming your battery s charge and at what percentage You can also display the battery charge remaining as a percentage on the status bar 1 From home tap Apps Settings Device maintenance 2 Tap Battery for options Battery usage View battery usage since the battery was last fully charged Power saving mode Extend battery life by...

Page 175: ...ngs Device maintenance 2 Tap Storage 3 View memory usage for the different types of information stored in your phone s memory 4 Tap an item for more information Note Tap Clean now to free up storage space by removing unneeded files Additional Settings More storage settings are available under the More options menu 1 From home tap Apps Settings Device maintenance 2 Tap Storage More options Storage ...

Page 176: ...e SD card Mount If the SD card has been unmounted tap to mount the SD card before use Memory Card SD Card A microSD memory card is an optional accessory not included that allows you to store images videos music documents and other data on your phone Important You can damage a microSD card by improper installation Please be careful when inserting removing or handling it Install a microSD Card Follo...

Page 177: ...ount 5 Remove the back cover Using the slot provided on the back cover next to the Volume key gently lift the cover off the phone 6 Remove the card from the slot 7 Replace the back cover View microSD Card Memory Once an optional memory card not included has been installed in your device the card memory is displayed in the Storage settings 1 From home tap Apps Settings Device maintenance 2 Tap Stor...

Page 178: ... tap your SD card and then tap Unmount Mount a microSD Card When you install an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From home tap Apps Settings Device maintenance 2 Tap Storage 3 Tap More options Storage settings 4 Under ...

Page 179: ...igure speech input settings and set your phone s mouse trackpad options Access Language and Input Setting Options 1 From home tap Apps Settings 2 Tap General management Language and input 3 Set options Select the Default Language for Your Phone 1 From home tap Apps Settings 2 Tap General management Language and input 3 Tap Language 4 Tap Add language 5 Tap an available language ...

Page 180: ...or voice input including language detection Physical keyboard Configure options forwhen a physical keyboard is connected Text to speech Tap a settings option and follow the prompts Pointer speed Drag the slider to adjust the speed of a mouse or trackpad pointer Date and Time Use the Date and Time settings menu either to automatically use the network provided date and time or manually set these val...

Page 181: ... reset your device to its factory default settings which resets everything except the security language and account settings Personal data is not affected 1 From home tap Apps Settings 2 Tap General management Reset 3 Tap Reset settings 4 Tap Reset settings and confirm when prompted Reset Network Settings You can reset Wi Fi Mobile data and Bluetooth settings with Reset network settings 1 From hom...

Page 182: ...factory default settings with the Factory Reset Protection FRP feature turned on you must enter the user name and password for a registered Google Account to regain access to the device You will not be able to access the device without the correct credentials Warning If you reset your Google Account password it can take 24 hours for the password reset to sync with all devices registered to the acc...

Page 183: ...our Phone From time to time updates may become available for your phone You can download and apply updates by going to Apps Settings System updates Download updates manually Software Update Cautions During update The phone cannot be used until the software update is complete It may take time to update your phone s software Signal during update Update your phone where signal reception is good and d...

Page 184: ... your data use the Download updates manually option to update your phone s software 1 From home tap Apps Settings System updates 2 Tap Download updates manually Alternatively you can access system updates through the notification panel 1 Locate the System Update Available icon in notifications 2 Pull down the status bar 3 Tap System Update Available to open the System updates screen 4 Tap Download...

Page 185: ...Lock Screen and Security Secure your device and protect your data with Lock Screen and Security settings ...

Page 186: ...hat you use the highest security level available Password It is also recommended you frequently change your password to ensure the safety of your phone and personal data Access Screen Lock Settings 1 From home tap Apps Settings 2 Tap Lock screen and security 3 Tap Screen lock type and follow the prompts to enteryour PIN pattern or password Use Swipe to Unlock the Screen From the Screen lock type m...

Page 187: ... OK to save the setting If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock type menu tap Password 2 Enter a password with at least 4 characters including at least one letter tap Continue and then enteryour password again to confirm it If you fail to enter the correct passw...

Page 188: ...e 1 From home tap Apps Settings 2 Tap Lock screen and security 3 Tap Secure folder and follow the prompts to secure content on your device Secure Startup Protect your device by using a screen lock when your device turns on Require a numeric PIN or password to decrypt your device each time you power it on 1 From home tap Apps Settings 2 Tap Lock screen and security 3 Tap Secure startup and follow t...

Page 189: ...turn the feature on Security Update Service Automatically receive security updates 1 From home tap Apps Settings 2 Tap Lock screen and security 3 Tap Other security settings for the following Security update service options Security policy updates Automatically or manually check for security policy updates Automatic updates can also be limited to only when your device is connected to a Wi Fi netwo...

Page 190: ...ge your security certificates If a certificate authority CA certificate gets compromised or for some other reason you do not trust it you can disable or remove it 1 From home tap Apps Settings 2 Tap Lock screen and security 3 Tap Other security settings for the following Credential storage options Storage type Select a storage location for credential contents View security certificates Display cer...

Page 191: ... view Trust agents set up a secured screen lock Password PIN or Pattern For more information see Set a Screen Lock on page 180 Pin windows Pin an app on your device screen preventing access to other features of your device Usage data access View the applications that can access your device s usage history Notification access View the applications that can access notifications you receive on your d...

Page 192: ...Accounts Set up and manage accounts including your Google Account Samsung account email and social networking accounts ...

Page 193: ... your data is using and manage features that are using your cloud storage Backup settings Choose which content from your device to back up to the cloud Tap Auto back up to automatically back up your data every 24 hours Restore Choose the device that you have recently backed up and the backup package that you want to restore Data to sync Tap the following items to enable or disable syncing Contacts...

Page 194: ...us Go to the Customer Support website and submit an question online Accounts Settings Add and manage all your email social networking and picture and video sharing accounts Set Up a New Account 1 From home tap Apps Settings 2 Tap Cloud and accounts 3 Tap Add account 4 Tap an account type and then follow the prompts to add the required account information Manage Existing Accounts 1 From home tap Ap...

Page 195: ...It is recommended that you back up important data before performing a factory data reset Erased information cannot be restored Only erase data afteryou are sure you have saved everything you need Access Backup and Restore Options 1 From home tap Apps Settings Cloud and accounts 2 Tap Backup and restore 3 Set options Samsung Account Backup Settings Enable backup of your information to your Samsung ...

Page 196: ...re Enable automatic restoration of settings from Google servers When enabled backed up settings are restored when you reinstall an application Google Settings Configure your device s Google settings To customize your Google settings 1 From home tap Apps Settings Google 2 Tap Backup and restore 3 Select an option to customize Location Configure your Google location settings Security Configure the A...

Page 197: ...aging apps that are not installed on your device Google Cast Configure your Google Cast settings Nearby Use your device s sensors to connect with nearby devices Search Configure your Google search settings Note These options may change if you are signed in to your Google Account ...

Page 198: ...ity services are special features that make using the device easier for those with certain physical disabilities For more information about Accessibility for Samsung products please contact us at accessibility sea samsung com ...

Page 199: ...ed double press the Power Lock key to turn it on or off while using your phone Rapid key input Release your finger to enter a selection instead of double tapping it By default when you have Voice Assistant turned on you must double tap items on the screen to select them If you turn on Rapid key input you can tap and release your finger to select and item instead of double tapping Speak passwords T...

Page 200: ...chpad pointer Enable a large pointerwhen connecting a mouse or touchpad Color inversion Screen colors are inverted Color correction Adjusts the color of the screen if you have difficulty reading the screen because of the color Follow the prompts to fine tune screen colors Hearing Your phone offers many features to assist users who are deaf or hearing impaired 1 From home tap Apps Settings Accessib...

Page 201: ...teract with touch and movement 1 From home tap Apps Settings Accessibility 2 Tap Dexterity and interaction to configure options Universal switch Use customizable switches to interact with your phone and to select items on the screen Set your personal interaction method by connecting external accessories tapping the screen or using the front camera to detect the rotation of your head the opening of...

Page 202: ...d delay Choose how long your phone waits during a touch and hold gesture on the screen before continuing with the touch and hold action Auto click after pointer stops Enable automatic selection when the pointer is stopped over a feature You can also configure the delay time Interaction control Control how your phone interprets motions and screen touches To turn Interaction control on or off at any...

Page 203: ...t set intervals to remind you of unread notifications Answering and ending calls Select options for answering and ending calls By pressing Home key Answer calls by pressing the Home key By pressing Power key End calls by pressing the Power Lock key Single tap mode When enabled you can use a single tap to dismiss or snooze alarms notifications and alerts and answer or reject calls Accessibility Ser...

Page 204: ...Other Settings Configure features on your device that make it easier to use ...

Page 205: ...ture Swipe up diagonally from either bottom corner Button Press the Home key three times in quick succession 5 Tap Show keys on screen to show the Home Back and Recents Recent Apps keys on the screen Transfer Files Between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music pictures and other content files For example if y...

Page 206: ...e Transfer Files Between the Phone and a Computer 1 Connect your phone to your computer using the supplied USB charging cable Insert the smaller end of the cable to the charger accessory jack at the bottom of the phone Insert the USB end of the cable into an available USB port on your computer You may need to remove the USB cable from the charging head to access it 2 Pull down the status bar to di...

Page 207: ...ce menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview The following About device items may be reviewed or set My phone number View your device s phone number Software version View your current software version Hardware version View your hardware version Status Check your phone s status Battery status and level S...

Page 208: ...id version Check the Android version number Android security patch level Check the Android security patch level Android security patch level Check the Android security patch level Baseband version Check the phone s baseband version Kernel version Check the phone s kernel version Build number Check the current phone build number SE for Android status Check the phone s SE for Android status Security...

Page 209: ...Additional resources foryour device Getting Help ...

Page 210: ...204 Getting Help Videos samsung com spsn Simulators samsungsimulator com Tips samsung com us support tips galaxy Samsung Support samsung com us support ...

Page 211: ...dited is erased after your phone is powered on again Problem Operation is unstable after a new application was installed Solution The newly installed application may be the cause Uninstall the application in Safe mode See Uninstall orDisable Apps on page 42 for more information about uninstalling apps To turn the phone on in Safe mode Press and hold the Power Lock key touch and hold Power off read...

Page 212: ...nections Mobile networks Access Point Names More options Reset to default Problem Battery level goes down quickly Solution Are you where signal is weak or have been out of service area for a long period Calling where signal is weak or being out of service area uses a lot of Battery Problem Cannot install applications Solution Applications cannot be installed with only a little free space on the ph...

Page 213: ...My Account Top Up Your Account Sign up forAuto Pay to keep your service working month after month Or you can buy Top Up cards at thousands of retailers and add money to your account from your phone or by logging in at virginmobileusa com Auto Pay Auto Pay is the easiest way to keep your service working Once you registeryour credit card debit card or PayPal account you can set it to automatically p...

Page 214: ...View legal information foryour device Legal ...

Page 215: ...refer to the Arbitration Agreement section of the Terms Conditions included with the Product Find Legal Information Online The full Arbitration Agreement Standard Limited Warranty End User License Agreement EULA and Health Safety Information foryour device are available online Arbitration Agreement Standard Limited Warranty and Health Safety Information Phone English samsung com us Legal Phone HSG...

Page 216: ...cluding but not limited to accessories parts or software relating thereto is proprietary to Samsung and protected under federal laws state laws and international treaty provisions Intellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and otherworks of authorship You may not in...

Page 217: ...ed and packaged for sale If the user changes these parameters through a unique modification Samsung will not be held responsible for damages or issues that result from these end user changes Except as set forth in the Standard Limited Warranty that accompanies the Product the purchaser takes the product as is and Samsung makes no express or implied warranty of any kind whatsoever with respect to t...

Page 218: ... modification of Operating System OS software Using custom OS software may cause your device and applications to work improperly Your carrier may not permit users to download certain software such as custom OS Samsung Knox Samsung Knox is Samsung s security platform and is a mark for a Samsung device tested for security with enterprise use in mind Additional licensing fee may be required For more ...

Page 219: ... their respective owners Some multimedia audio video files contain Digital Rights Management DRM technology to verify you have the right to use the files Preloaded apps on your device may not be compatible with DRM protected files Screen images are simulated Appearance of device may vary The actual available capacity of the internal memory is less than the specified capacity because the operating ...

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