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Enable factory reset protection
Adding a Google Account to your device automatically
activates the FRP security feature.
Disable factory reset protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
Cloud and accounts
>
Accounts
>
[Google account]
.
3. Tap
Remove account
.
Collect
diagnostics
Collect diagnostic data for troubleshooting.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
General management
>
Reset
>
Collect diagnostics
. The following options are
available to choose:
l
Diagnostics
: Help T-Mobile troubleshoot your
device issues.
l
Issue assist
: Optimized Wi-Fi connectivity
and diagnose network issues.
l
Personalized offers
: Receive T-Mobile offers
that will improve your experience.
Device maintenance
148
Summary of Contents for Galaxy J3 Star
Page 31: ......
Page 32: ...USER MANUAL ...
Page 38: ...Special features Learn about your mobile device s special features ...
Page 44: ...Set up your device Learn how to set up your device for the first time ...
Page 143: ...Settings Configure your device s connections and settings ...
Page 169: ...Display Configure your display s brightness screen timeout delay and other settings ...
Page 207: ...Other settings Configure features on your device that make it easier to use ...
Page 211: ...Legal View legal information for your device ...